West Herr Hyundai
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West Herr Hyundai
As auto repair is considered an essential business by NY state, our service department will remain open during this time. Our team of technicians and advisors are standing by, ready to keep your vehicle in top condition. Tucson takes to city streets with a redesign that's bold and dynamic, from its glossy black and chrome hexagonal grille to its sleek aerodynamic spoiler.

Inside, every inch of its abundant space is brilliantly thought out, to look good and feel great. There's the latest tech and safety advancements, along with the comforts and conveniences you love. Plus, performance and fuel economy, with up to 30 MPG. Truly next-level modern, this is the new 2019 Tucson.

Here at West Herr Hyundai, we make you a priority. From the moment that you walk through our doors until the moment that you leave, our goal is to provide you with the very best car-buying experience in Buffalo, NY. Whether you are from Rochester, Syracuse, New York or our city of Buffalo, NY, we are completely dedicated to you.
Services
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.
We made your Hyundai the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why West Herr Hyundai offers Hyundai service and repair, so you have access to the latest specialized technology and precise analysis from Hyundai trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.
If you change your mind about a purchase, we want you to be happy. With our 3 Day Worry-Free Exchange, * you can return a vehicle within 3 days and exchange it for another new Hyundai from our extensive model lineup. If the returned vehicle meets all of these requirements, the customer may exchange it for another new Hyundai vehicle, subject to the mutual agreement of the customer and dealer on the terms of the new vehicle purchase or lease.
I understand I do not have to consent as a condition of purchase or to receive any services. By checking this box, I agree Hyundai, Hyundai dealers and/or their vendors may use the number provided to make telemarketing calls or texts via automated technology. Carrier charges may apply. By submitting your information, you agree to the sharing of your information between Hyundai Motor America and its authorized dealers.
The all-new ELANTRA takes top honors for its forward-thinking design and next-level technology. Looking boss and loaded with features like big, bold digital displays and wireless everything, it's easy to see why 2021 ELANTRA is a 100% winner. All new $500 HMF Conquest Lease Cash in celebration of the all-new 21MY Elantra winning North American Car of the Year TM Available on lease transactions only.
Reviews (17)
Joseph Intrabartolo
Joseph Intrabartolo
Feb 02, 2022
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Car was ready 2 days early. Everything taken care of to perfection. Very pleasant friendly staff. My Sales Rep Brandon was especially helpful - never had any issues with West Herr. Great dealership
Jill Kinney
Jill Kinney
Jan 26, 2022
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Wonderful service from the moment you step up to the counter and register. The mechanics are superior and make sure that you know what’s been done or what needs to be done. Very pleased with my service and would highly recommend West Herr Hyundai!
Carol Butera
Carol Butera
Jan 26, 2022
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Excellent dealership..everyone is very helpful and makes you feel welcome with no pressure. I have worked with sales rep Andy for both my leases. He is very helpful and professional through the entire leasing process. He also makes sure you understand the entire process of leasing and answers any questions you may have so when you are ready to finalize your lease there are no surprises. I would recommend this dealership to my family and friends
Jennifer Gruber
Jennifer Gruber
Jan 24, 2022
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I have only positive things to say about my experience at West Herr Hyundai. Everyone I met was polite and friendly. Working with Shane was easy going and stress free. All my questions were answered immediately even when I wasn’t there as we kept in touch by text and I found this very helpful. Shane made the transition to my new Hyundai Santa Fe a happy and pleasant experience and I would highly recommend Shane and this dealership.
Mark M.
Mark M.
Jan 19, 2022
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Tyler went above and beyond when helping me get my new car. He ran through all the options and was very straightforward with the entire process. I had a great experience with Tyler and would highly recommend him to anyone who is looking for a car!
Aron Borzillieri
Aron Borzillieri
Jan 10, 2022
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Great company over all, staff is extremely helpful and accommodating! Finance department is great at helping all customers regardless of their situation! Low pressure sales department, alongside with managers that want to help! The service department is extremely urgent with repairs and accommodate/go above and beyond to make sure your vehicle is fixed properly and in a timely manor!
Cory Saunders
Cory Saunders
Jan 05, 2022
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Great Service!!! Ryan and Roy were able to get me in for a oil change in a timely manner. Very polite and professional, I would highly recommend this service department. It’s nice to know there are places that still care about the customer. Thank you again!!
Daniel Bringhurst
Daniel Bringhurst
Dec 30, 2021
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We had a great experience here leasing a new vehicle. The process of getting a new car can be exhausting but the team at West Herr Hyundai does their best to make it more enjoyable. Justin, Cory, and Kyle were personable, professional, and fair. They gave us a good deal on the vehicle we wanted. I'd recommend checking this place out if you're in the market for any vehicle, new or used, Hyundai or otherwise. They will work with you to get you in the car you want at the best price they can offer--just ask for Justin.
Denise Sokolofsky
Denise Sokolofsky
Dec 14, 2021
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My family has bought our last several cars from west herr. The last experience was amazing. We worked with Derrick Esford. He made it effortless. It was the most pleasant car buying experience we have ever undergone He was organized and efficient and had everything ready to go when we arrived. It was a short painless 30 min process from start to… finish. Thank you to Derrick Esford for helping us find the vehicle we were searching for, for giving us the best deal possible and for making it such a smooth process We will be back as a satisfied customer
Kari Rosado
Kari Rosado
Dec 13, 2021
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It was quick and easy! I did most of it remotely. This is the second car I leased from West Herr. They will be my forever dealership. My salesman is JJ i love and trust him and his assistant Sloan. They are from the Lincoln dealer but with limited options they helped me with their Hyundai dealer. Anthony helped them order me a car. He was my salesman there he was also awesome. They all made the process smooth. I would recommend coming to West Herr because they have the best staff and unlimited options available!
Brittany Patterson
Brittany Patterson
Dec 11, 2021
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Long story short..6 years ago when I came to Dave my credit wasn’t the best. He got me a beautiful car that I loved and taught me how to work on my credit. 3 years ago I traded that car for a newer car and my credit was better. I had no clue what I wanted but he found what I needed. Last week I traded that in for something even better and my credit was top notch. Not just a salesman looking for a quick sale but he invests in longevity of his customer. Best car salesman I’ve ever had! Takes his time, finds what interests his customer and makes it work! Only salesman I will go through!
Tim Augustine
Tim Augustine
Nov 30, 2021
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Went for service, very prompt and efficient. waiting room pretty nice with beverages. thx
Bill Stack
Bill Stack
Nov 23, 2021
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Yes, everyone and everything was excellent, especially service, Ryannand his crew were unbelievable!!!!!
Fran Nabozny
Fran Nabozny
Nov 22, 2021
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As always, West Herr Hyundai was great! They took my car right away for my scheduled appointment. Casey MacAlpine is always courteous and friendly. He is patient and answers all questions. I am so happy I got my car there and have Casey to help me with anything I need.
Ashley Cruz
Ashley Cruz
Nov 18, 2021
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My Sales Consultant Joe was very straight forward and knowledgeable and made my first car buying experience a great one. Would 100% recommend and am for sure coming back!
Paul Avery
Paul Avery
Nov 12, 2021
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Very friendly experience, not what you would expect buying a car years ago, prices are pretty fixed but no one is trying to up sell you on things you don’t need, just trying to help you find what you want that is on the lot because of shortages everywhere
Jack Reich
Jack Reich
Nov 03, 2021
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This is the second Palisade I have purchased from Anthony. I went back as he listens to what I am looking for in the vehicle and being fair on the trade-in. They were very professional and great to work with through the process. I will be going back for an SUV for my daughter.