The Fireplace Store
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The Fireplace Store
The Fireplace Store is located just south of Denver, CO in Lone Tree. We are a retailer for wood and gas fireplaces- indoor and outdoor, and fireplace service provider. Being full service means we are a one-stop shop for not only purchasing the fire feature of your dreams, but we are also factory-trained service technicians to maintain the burner appliances we sell.

The Fireplace Store is dedicated to providing our customers with the highest quality hearth products and customer service available. No matter the size of your budget we have what you need, and we will work directly with you to make sure you are getting exactly what YOU want. We carry the entire fireplace product lines of Astria, Valor, Heatilator, Napoleon, Town & Country, Regency, Supreme, Hargrove, Kingsman, Marquis, and many more!
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I have been in the hearth industry for over 21 years and in that time, fireplaces have become something that I am not only affluent in, but also something that I have a passion for. To me, having a fireplace in your home, whether it be wood or gas-burning, is one of the nicest comforts a family can have.
For servicing and cleaning of gas and wood-burning fireplaces, we follow the National Fire Protection Association (NFPA) guidelines for maintenance. The NFPA states that all fireplaces, gas and wood-burning should be inspected and serviced annually as needed.
All our brands were hand-picked by the President of The Fireplace Store, who has 20+ years experience in the hearth industry. He selected each brand based on overall quality, craftsmanship, reliability and beauty. The majority of our brands come with a limited lifetime warranty so you can rest assured that when you buy from us you are buying quality, and we will always stand behind that quality.
Nothing captures the enjoyment of your back yard with your friends and family like gathering around a firepit. From stand alone units to custom built-ins, The Fireplace Store has the options you need to enhance your home into your personal style. We offer natural gas and propane options, and can help advise on local regulations about how to have an outdoor fire legally.
Not only do we sell indoor and outdoor fireplaces, we also sell grills and outdoor kitchens from some of the finest manufacturers in the world! We have an extensive lineup of options that are sure to fit any design. Choose from brands such as Fire Magic, AOG, Napoleon, Jackson Grills & RH Peterson.
Reviews (14)
Steve Childers
Steve Childers
Jan 14, 2022
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The fireplace store is absolutely the best there is. I would not recommend using anyone other than the fireplace store for all of your fireplace needs. Hands-down the most professional and well-trained service techs in the business. If I could give them more than a five star rating I would.
Remy T. RemyTCO
Remy T. RemyTCO
Jan 04, 2022
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Great buying experience - no pressure sale. Installation was seamless, quick and done right. Spencer - is one of the best professionals that I had at my house. On time, courteous, knowledgeable and professional - he left no question unanswered.
Craig Watzke
Craig Watzke
Dec 07, 2021
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Casey and Scott were on time and we’re very professional. They gave my fireplace a thorough service. They explained what they did and they gave me a couple suggestions regarding my CO2
Detector which I appreciated. I will definitely call
The Fireplace Store for any future service needs.
Patti Million
Patti Million
Dec 07, 2021
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I would absolutely give Casey a 10 on your 1-5 scale. He was professional and pleasant and explained the settings on the remote and how the thermostat effects the function of the fireplace in a clear and concise way that I could understand. In short he was super and I would recommend him to anyone needing service on their fireplace. Thankyou Casey!
Christie
Christie
Nov 30, 2021
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Casey and Scott were awesome! So thorough, friendly and took the extra time to teach me everything I needed to know about the fireplace in our new house. So knowledgeable! Will definitely be using these guys yearly for maintenance and anything fireplace related!!
Bob Mehl
Bob Mehl
Nov 24, 2021
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We recently had occasion to buy a trim kit from The Fireplace Store. These guys were great. We used them to service our fireplace after our positive experience and it just got better. They were professional, competent, and courteous. They know their stuff.
Daniel Brennan
Daniel Brennan
Nov 14, 2021
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We recently purchased our home and our fireplace had a very low output. Spencer cleaned our fireplace and made the necessary adjustments to the air/gas ratio to give us a more vibrant flame. He answered all my questions in a thoughtful and professional manner.
Christopher Lam
Christopher Lam
Sep 15, 2021
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Casey did an outstanding job cleaning and servicing our fireplace. He also took the time to give me a thorough overview of how to properly operate our fireplace. He was professional and courteous and we will use them again going forward.
David Wang
David Wang
Aug 21, 2021
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Casey who serviced our fireplace was professional and courteous. He and his team member were organized and clean. It is refreshing to experience great customer service from these experts. I also had a payment question. The back office were also very helpful and professional. It is obvious that The Fireplace Store prioritizes on customer service and satisfaction company wide. I highly recommend.
Tricia O.
Tricia O.
Oct 10, 2020
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Went looking for a new gas insert and mentioned mine needed a new pilot part no one could find. Josh volunteered to contact his representative to see if a part could be found. Instead of selling me a new gas fireplace, he helped me repair the one that I have. It might only last a couple of years, but when I need a new gas fireplace insert, I will be shopping at The Fireplace Store. You can't beat the customer service that instead of making a sale helps you repair what you already have. Spencer did a great job repairing my old unit and I will now be a loyal customer.
Christina L.
Christina L.
Feb 24, 2019
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Great service and friendly technician. Cleaned gas fireplace, explained everything and answered questions. Thank you for your services.
Melinda G.
Melinda G.
Sep 28, 2018
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Great store, great staff. They have over 30 fireplaces on display (at least that's what it looked like). They were the most knowledgeable and helpful over the other stores I went to. They carry quality products and while they may seem a bit higher, you pay for what you get these days. Who would want to buy a cheap fireplace and have to replace it in a few years? One of the best things I can say is that they are transparent. They give you a price that includes everything, other places said there may be additional costs and couldn't tell me how much that would be. I would recommend
Robert F.
Robert F.
Sep 27, 2018
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Friendly staff, but VERY small store with very limited amount of fireplaces on display, which were all overpriced. I was disappointed going in after looking at the website, which ended up being a waste of time. If it's not on display- why would you buy it?! Ultimately, we purchased elsewhere as a result.
Caleb R.
Caleb R.
Feb 07, 2018
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I bought our fireplace here and they do not disappoint. Josh was extremely friendly and helped me every step of the way. You can really tell that they care about their customers and not about just getting your money. Will buy again hopefully!!!