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Guy Smith Heating & Cooling has been serving our neighbors in Virginia Beach, Norfolk, Chesapeake, and Portsmouth since 1968. In addition to handling all of your heating and air conditioning needs, we can also help with plumbing installations and troubleshooting, as well as generator installation, maintenance, and repair.

When you need heating, ventilation, and air conditioning (HVAC) installation, maintenance, or repair, our experienced HVAC technicians are standing by to serve you and won't keep you waiting. And we'll provide you with a fair price, so you'll receive the highest quality service and labor without breaking your budget.

When we say "one-stop shop, " we mean it. In addition to handling all of your HVAC needs, we can also take care of any plumbing issues you may have. Drippy faucets? Clogged drains? Non-functioning water heater? Broken pipes? Garbage disposal problems? We can handle it all. And we have service people available 24/7, so if you need fast emergency service at any time of day or night, we're on-call and waiting.
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When the Smith family started Guy Smith Heating & Cooling back in 1968, their mission was simple: making people smile. This small town-USA way of personally connecting with customers is what caught the eye of the community decades ago. It's also why Guy Smith continues to thrive in the competitive HVAC market today.
At Guy Smith Heating & Cooling, we have performed countless emergency HVAC repair services since 1968. When you call us for residential and commercial HVAC maintenance services, you can be confident we'll do it right the first time. Our experts never consider the work done until they know you are satisfied!
There's no denying that weather in spring and summer in Hampton Roads can get very hot and humid. Even with the cooling breezes coming off the water that surrounds us, when you need a retreat from the heat, you need an air conditioning system that can handle the task. Contact Guy Smith for all your air conditioning needs, including installation, maintenance, and service calls.
Some companies that offer generator installation only do the installation. If you have a problem with the generator or system after that, you need to call someone else. Just make one call to us! We offer installation, routine maintenance, and repair services to provide you with the backup power you need, when you need it.
When it comes to residential or commercial plumbing services, make us your first call when you need assistance. Our plumbers are licensed, certified, and among the best in the business. They're available 24/7, 365 days a year to tackle everything from a clogged drain to specialized repair and installation.
Reviews (10)
C. Peters
C. Peters
Jan 05, 2022
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Positive: Professionalism, Punctuality, Responsiveness, Value
Dave was very polite and professional. He explained everything he did and the geo-thermal system working great once again.
Service: HVAC repair
Crystal Lindsey Hunter
Crystal Lindsey Hunter
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Thank you for the prompt service. Every aspect was perfect…from the service request reply by Jenny, to the service call by David. I even got a call that they could come early than originally anticipated!!
Service: Heating system repair
The Silly Bear Chef
The Silly Bear Chef
Dec 31, 2021
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I was excited to find out my favorite HVAC people now offered plumbing! They were early to the appointment, professional, answered all my questions, and worked very efficiently. I will definitely be recommending them to all! Thank you Trevor for being an awesome asset to your company and your helper was also very nice and you work well together.
Rick Edwards
Rick Edwards
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Trevor and his helper were professional and friendly. It was a delight to have them in my house. I’d recommend this company to anyone!
Services: Heating system repair, Heating system installation
Crystal Bayles-Lennon
Crystal Bayles-Lennon
Dec 22, 2021
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So far we are really pleased with the Heating/Air service we have received from Guy Smith. We had the whole system checked out, had an air scrubber installed, and signed up on a maintenance contract. There is always someone available to talk to. After a week with the air scrubber that had an ozone feature, we decided we didn't want the ozone so they removed that part at no extra cost. All the heating/air service people have been friendly and knowledgeable. We recommend their services.
Dawn Sutherland
Dawn Sutherland
Dec 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Brent and his crew were great! They were here on time and worked quickly and efficiently to complete the job. This was the best crew I've ever had to my home for any type of service. I'm always pleased with the service I get from Guy Smith and this team was top notch.
Service: Installation
Sarah Ryan Hudson
Sarah Ryan Hudson
Nov 20, 2021
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So disrespectful! I found these stickers stuck to our condo building’s elevator. I will never use this company and hope this company never defaces other people’s property again.
Update: we’re still finding stickers in our condo association hallway. Why would someone vandalize with their business name and phone number?
Bryan Willis
Bryan Willis
Nov 06, 2021
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Phillip showed up very quickly after I placed my call and was very professional and knowledgeable. He was able to quickly figure out where to start looking for the problem with the little pertinent information I had to give him. He worked quickly and effectively while showing / explaining to me the issues I was having and why. Less then 30 minutes after he arrived I had AC again.
Thank you Phillip for all the hard work today. I’ll be asking for you when I change out the furnace!
Jenny Hechtkopf
Jenny Hechtkopf
Nov 05, 2021
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The guys that came out were absolutely amazing! Extremely professional. The entire experience was painless!
I also have to add that Blake is one in a million. He was extremely patient and answered all the questions that I asked him. He sealed the deal for me. I can’t thank him enough. He even came back out to my house to help me with my thermostat. He is amazing!
Nick W.
Nick W.
Aug 20, 2021
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The two installers Brent and Joe did an excellent job installing the outside ac unit and the one in the attic. They were professional and showed a great deal of concern with keeping me updated on the installation process. They put down drop cloths when they arrived to keep the carpet and floor cleaned.. They were informative and answered all my questions during the process and had a great attitude considering both of them were working under extreme summer temperatures. I am glad I decided to use Guy Smith after my last few years of dealing with another well known company that only cared if you