HVAC Repair and Installation Services in Fairfax, McLean and Alexandria, VA and Surrounding Areas. Vernon The Heating & Cooling Specialist is a full-service HVAC company offering residential and commercial air conditioning and heating repairs, new installations and preventive maintenance. We help customers enjoy reliable, affordable heating and cooling in every season.
Vernon The Heating & Cooling Specialist has been delivering customer-oriented values for over 40 years. We are recognized as premier specialists in residential and commercial heating, cooling, and refrigeration and deliver the highest level of service satisfaction. We provide quality products, fair prices, and honest recommendations that earn us word-of-mouth referrals.
Here are a few reasons why residential and commercial customers trust us to care for their heating and cooling equipment. Vernon The Heating & Cooling Specialist offers quality HVAC services, equipment, and dependable workmanship 365 days a year for residential and commercial clients in Fairfax, Arlington, Alexandria and McLean, VA, Rockville, and Bethesda, MD, and Washington, DC.
Vernon The Heating & Cooling Specialist has been delivering customer-oriented values for over 40 years. We are recognized as premier specialists in residential and commercial heating, cooling, and refrigeration and deliver the highest level of service satisfaction. We provide quality products, fair prices, and honest recommendations that earn us word-of-mouth referrals.
Here are a few reasons why residential and commercial customers trust us to care for their heating and cooling equipment. Vernon The Heating & Cooling Specialist offers quality HVAC services, equipment, and dependable workmanship 365 days a year for residential and commercial clients in Fairfax, Arlington, Alexandria and McLean, VA, Rockville, and Bethesda, MD, and Washington, DC.
Services
With over 40 years of industry experience, Vernon The Heating & Cooling Specialist is one of the region's most qualified AC contractors. We perform a complete range of heating, air conditioning and refrigeration services for homeowners and businesses in Washington, D.C., Montgomery County, Maryland, and Fairfax County, Virginia.
Vernon The Heating & Cooling Specialist is a locally-owned business with over 40 years of experience serving local customers across our service area of Fairfax, Arlington, Alexandria, McLean, VA, Rockville, Bethesda, MD, and Washington, DC and the surrounding areas. We specialize in residential AC services, and heating services, including repairs, new installations, and preventive maintenance.
We are a full-service HVAC company specializing in residential and commercial air conditioning repairs, preventive maintenance and new installations. At Vernon The Heating & Cooling Specialist, we focus on providing expert services and superior customer service. Start the cooling season with a spring tune-up to enjoy increased reliability and efficiency.
Vernon The Heating & Cooling Specialist offers efficient AC repairs with a 100% satisfaction guarantee. Our expert techs provide prompt service, accurate diagnostics and detailed estimates to residential and commercial customers in Fairfax, Arlington, Alexandria, McLean, VA, Rockville, Bethesda, MD, Washington, DC, and the surrounding areas.
Is it time for a new air conditioning installation? If you're ready to upgrade, work with our NATE-certified technicians to select the ideal AC system for your home and your budget. Despite our best efforts, mechanical equipment doesn't last forever. If your AC system has crossed the 10-year mark, it may be time to upgrade for efficiency reasons.
Reviews (20)
Elizabeth K.
Jul 19, 2021
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Adam W.
Jun 04, 2021
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My company had service for a commercial property in December 2020 to repair our A/C and was told they had done just that. Two guys spent all day long on the roof and we ended up paying close to $3000 for the repair. Come May 2021, we turn on the air conditioning to find it doesn't work. (Whomp whomp) I called and spoke with Crystal, and she stated I would have to pay for another tech to come out and take a look for services her company did not complete in December. I disclosed that the unit has not been turned on in the 6 months after the repair, and all she did was bring up the 6 month maintenance
Lj E.
Apr 09, 2021
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Evy C.
Oct 28, 2019
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I called for a fall service appt after receiving a flyer in the mail. I was able to get an appointment with an 8am - 9am service window for the following week and was told I was the 1st appt of the day. The technician was already 30m late when I called to ask about his whereabouts. He arrived 5-10m later. The service tech told me I had a sensor, significant leak and needed to replace my furnace. My unit was last serviced in February and no such repairs were indicated, so I called another service provider who arrived today. He advised me that although my unit is old, it is not in need of replacement
Mike H.
Jul 19, 2019
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These guys are top notch! I'm the Head Brewer at Lost Rhino Brewing and definitely recommend Vernon. They got us through a very difficult time when our cold box died. They were on it within 24 hrs and got a whole new system on line extremely quick! They worked nothing less than a miracle. They are all about customer service. Also they are backed by trade knowledge.
Cheers to Vernon!
Cheers to Vernon!
Thomas K.
Nov 10, 2018
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Miyun K.
Oct 31, 2018
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Initially, I was impressed by the very friendly and professional sales person I spoke to on the phone about signing up for a bi-annual service contract with Vernon. Unfortunately, the completely unprofessional behavior of the technician that came to perform a service check on our HVAC unit and the lack of accountability from the main office has soured my opinion on the company. He claimed that it took him an hour to travel to our office from DC in the middle of the day, for which we were charged their hourly rate (It regularly takes me 20 mins, 40 mins in morning rush hour traffic and I drive like
Anna C.
Sep 15, 2018
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BOTTOM LINE: Spend your hard-earned money anywhere but at Vernon Heating & Air Conditioning.
Don't trust these people. I paid Vernon almost $12,000 to have a new AC and furnace installed in my house in May, 2018, and I've had nothing but problems. They have had to come to my house no less than 5 times to fix problems. My unit was leaking all over the basement floor (three separate times) despite the fact that they had installed an automatic cut off switch in the event of leaking. In an unrelated issue, the AC compressor continually shuts off and trips the circuit breaker.
Don't trust these people. I paid Vernon almost $12,000 to have a new AC and furnace installed in my house in May, 2018, and I've had nothing but problems. They have had to come to my house no less than 5 times to fix problems. My unit was leaking all over the basement floor (three separate times) despite the fact that they had installed an automatic cut off switch in the event of leaking. In an unrelated issue, the AC compressor continually shuts off and trips the circuit breaker.
Jennifer S.
Nov 19, 2017
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My experience with Vernon Heating & Air Conditioning started off a little rocky. I ended up speaking with Ryan and he was very calm, accommodating, and wanted to make me happy. He went above and beyond in order to do so. Vernon H & A serviced a cooling unit for a medical laser which I'm guessing most other companies wouldn't want to touch. And they helped me by more than just getting it in working order. They spent the time to teach me how I can keep this thing working. Also, the technician they sent was wonderful and very knowledgeable. Highly recommend!!
Amina B.
Jul 15, 2017
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10 yrs ago we installed a brand new HVAC w Vernon . Today unit goes down . Vernon goes out and tech says 10K to fix it/replace it after a lot of gibberish nonsense. We call another comp . They go out , emergency visit $179. Replaced clogged valve , flushed lines . $89 . HVAC working fine .
I will never again work w Vernon .
I will never again work w Vernon .
Steve C.
Jul 07, 2017
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I received the flyer in the mail for an AC tune-up stating "our specialist spends 60-90 minutes inspecting your system", "don't confuse this with a lowball tune-up performed in less than 30 minutes".
I had a 9am-12noon window, and asked that they call me when the tech is on the way. I get a call at 8:20 saying the tech will be there in 45 minutes. At 9:06, I pull in and the tech appears to be leaving. He says he has been there 45-60 minutes already. My renter, who let him in, says he arrived 20 minutes ago.
I give a star because other than fudging on the time, the tech
I had a 9am-12noon window, and asked that they call me when the tech is on the way. I get a call at 8:20 saying the tech will be there in 45 minutes. At 9:06, I pull in and the tech appears to be leaving. He says he has been there 45-60 minutes already. My renter, who let him in, says he arrived 20 minutes ago.
I give a star because other than fudging on the time, the tech
Lawrence S.
Jun 20, 2016
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Andi, Brodie, and Curtis installed my 14-16.5 Seer Carrier Air Conditioning Unit and Coil. They were very efficient, and met the demands of same day service which is unheard of in the industry. I was grateful to have my HVAC back up and running in no time. Many vendors would have just thrown the unit on a pad and replaced the bare minimum. Vernon on the other hand made sure that every last detail of the installation was complete. Event the blocks under the unit were plumb and meticulously placed. Although my exterior unit was larger than the original, the new unit was neatly positioned, which
A. P.
Jul 11, 2015
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I never had the chance to have their service, because as a new customer they decided to charge me over $300 in back membership fees before I could even schedule a time. Disastrous record keeping, bureaucracy and their lack of a reasonable approach to what amounts to THEIR lack of a proper process, will prevent me from using this company.
Vernon believes that a failed attempt to contact me with an incorrect email address and with ZERO response from me, without my knowledge commits me to charges for which I have never received ANY service -- EVER since we first bought our house in late March 2014
Vernon believes that a failed attempt to contact me with an incorrect email address and with ZERO response from me, without my knowledge commits me to charges for which I have never received ANY service -- EVER since we first bought our house in late March 2014
Ramzi O.
Feb 23, 2015
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This is by far the worst experience, I called for emergency service because my heater stopped working and the woman that answered the phone said we can not send someone today although I called them at 9am.They had installed brand new heater in March 2014 and cost me $4000. I called them again at 5pm to try to get technical help over the phone on how to reset the system because it was under lock mode
And the same woman said to me we don' t give technical support over the phone and was rude, even when I said we have little kids in the house and temperature is dropping to freezing point was still
And the same woman said to me we don' t give technical support over the phone and was rude, even when I said we have little kids in the house and temperature is dropping to freezing point was still
Bridgete N.
Jan 26, 2015
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Still nothing from Vernon Heating and Air on the rebates we were promised. We're out $2400+. If we were not promised a rebate, we would have bought the comparable $13,000 systems from MacRae, and not $17,000 systems from Vernon. Mike Prater said that he was going to send me an email last night explaining what happened? I didn't get one. I was told they were going to make up for it. Still nothing from the owner. Calling Carrier today about Vernon's fraudulent statements and Loudoun County. Already contacted the BBB, 7onyourside, news4, and DPOR. I will tweet every day until
Jeff G.
Jan 10, 2015
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Good service and professional staff.
We returned from a 10 day Christmas vacation to a freezing cold house. While away the Furnace (11 years old) motor and circuit board quit. We contacted Vernon HVAC who sent Darren to troubleshoot the problems noted above. He pointed out the issues and requested a more senior technician visit the house to make suggestions on repairs or replacement options.
Mike showed up with Greg later the same evening. Both were professional and obvious experts in HVAC. They offered an option to replace the circuit board and motor at a price of ~$1800 or replace the furnace
We returned from a 10 day Christmas vacation to a freezing cold house. While away the Furnace (11 years old) motor and circuit board quit. We contacted Vernon HVAC who sent Darren to troubleshoot the problems noted above. He pointed out the issues and requested a more senior technician visit the house to make suggestions on repairs or replacement options.
Mike showed up with Greg later the same evening. Both were professional and obvious experts in HVAC. They offered an option to replace the circuit board and motor at a price of ~$1800 or replace the furnace
Keng Fu C.
Dec 23, 2014
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Great service!
We had Vernon technician came to diagnose our heater (gas furnace) in December. Maybe because of the busy season, Mike showed up later then the scheduled time. He was very nice, professional, and especially clean. He definitely meet their company's request : no smoke, no swear, drug-free, wear shoes covers...etc. This gave us a great first impression to Vernon's service.
Our gas furnace had a strange noise from several days ago. Mike told us it was from an old part. Instead of replacing expensive part and a long waiting time, he suggested us to changing a new furnace
We had Vernon technician came to diagnose our heater (gas furnace) in December. Maybe because of the busy season, Mike showed up later then the scheduled time. He was very nice, professional, and especially clean. He definitely meet their company's request : no smoke, no swear, drug-free, wear shoes covers...etc. This gave us a great first impression to Vernon's service.
Our gas furnace had a strange noise from several days ago. Mike told us it was from an old part. Instead of replacing expensive part and a long waiting time, he suggested us to changing a new furnace
Sue S.
Oct 19, 2014
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I find it interesting that my 1-star Oct 2014 review has disappeared. I was writing again to update that John Vernon called my husband after my negative Yelp review, but didn't bother to call again after my husband returned his call. We were loyal customers for a decade, paying $42/month and the best they could do is dismiss our legitimate concern saying we should go our separate ways and not returning our call.
Dakota A.
Oct 13, 2014
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So I was turned onto Vernon by my last landlord who always used them for any hvac issues that we had over the last two years. They were on my short list for who to call when I bought my own house and needed my furnace serviced before winter. I called on Thursday and Mike was here on Saturday for the inspection. He informed me that we needed a new unit since the heat exchanger was literally falling apart. He suggested a unit in our price range and good for our small house and walked us through financing.
On Monday Mike C. and Andy M. were out before 9am for the installation. A couple hours later
On Monday Mike C. and Andy M. were out before 9am for the installation. A couple hours later
Mike N.
May 22, 2014
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We have been with Vernon for a number of years. They installed our entire system when we renovated our house.
Today Mike Prater a Senior Service Technician with Vernon came out to do a routine Spring check on the AC Unit. Turns out that the unit is over 12 years old and in need of replacement.
Gave us some options for replacing unit.
No pressure
Decided to get other bids before committing
Overall a good experience.
Today Mike Prater a Senior Service Technician with Vernon came out to do a routine Spring check on the AC Unit. Turns out that the unit is over 12 years old and in need of replacement.
Gave us some options for replacing unit.
No pressure
Decided to get other bids before committing
Overall a good experience.
