At E.T. Lawson, we are committed to providing you with the information, products and services you deserve to help you efficiently maintain your family's comfort year in and year out. We service all accounts, regardless of the fuel or equipment you use. We've been privileged to take care of families in the Tidewater community since 1919, and we've learned a few things in that time.
It's our pleasure to share this knowledge with you, and we've created this new website to do just that. If you have any questions related to heating or cooling your home, or about your home's plumbing and electrical systems, please contact us. We'll be happy to help however we can. Outdated heating equipment isn't just bad for your budget; it can also negatively affect your.
When it comes to your Ultra Heating Oil deliveries, E.T. Lawson can make your payments more. Enroll in our E.T. Lawson Presidential Furnace Protection Plan or Furnace Protection Plan A and earn Presidential Dollars toward valuable E.T. Lawson products and services!
It's our pleasure to share this knowledge with you, and we've created this new website to do just that. If you have any questions related to heating or cooling your home, or about your home's plumbing and electrical systems, please contact us. We'll be happy to help however we can. Outdated heating equipment isn't just bad for your budget; it can also negatively affect your.
When it comes to your Ultra Heating Oil deliveries, E.T. Lawson can make your payments more. Enroll in our E.T. Lawson Presidential Furnace Protection Plan or Furnace Protection Plan A and earn Presidential Dollars toward valuable E.T. Lawson products and services!
Services
E.T. Lawson's long history began in 1919 when we opened for business in our present location. At that time our customers were the fishing fleets of Hampton Roads. We sold them marine goods, groceries, and as the fleets converted from sail to motor power - petroleum products. Approximately ten years later, I.E.
Heating Oil, Gas, A/C, Water Heater, Plumbing and Electrical Service Agreements from E.T. Lawson. Earn Presidential Dollars toward E.T. Lawson products and services! If you are an E.T. Lawson Presidential Furnace Protection Plan customer, you can earn Presidential Dollars for every year you are enrolled - and use those dollars toward valuable E.T. Lawson products and services.
E.T. Lawson maintains a comprehensive service department that is able to handle all of your heating, cooling and water heating needs, whether you heat by oil, gas or electricity. Our entire service department has received or is receiving the rigorous training necessary to obtain certification from the National Oilheat Research Alliance (NORA).
The E.T. Lawson Realty Partnership Program is the number-one resource for Virginia-based real estate agents and brokers, and an excellent tool for homebuyers as well. That's because we know home comfort best, and we use our expertise to help you seal the deal with knowledge and confidence. Best of all, joining the program is completely free and open to all qualified real estate professionals.
Reviews (8)
Bob O.
Jul 02, 2019
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I've been listening to this company advertise via radio in the Hampton Roads area for years. They sounded very knowledgeable and professional on the radio; so I finally decided to give them a try. I asked them to provide their free test of my home's air duct efficiency. On the scheduled day their technician arrived on time and proceeded to hook up his equipment to my main register and plug up all my vents. I was busy on the phone with a friend so I didn't have a chance to pay close attention as he proceeded to block all the vents. After running the test the technician reported
Pa K.
Aug 16, 2018
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Annette B.
Dec 31, 2017
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I am giving E T Lawson 1 star because that is the lowest possible for a review. E T Lawson refused to look at my 96 year old mother's furnace although they replaced parts in the past, leaving her without heat when high temperatures were predicted to be 30 degrees or less. It wasn't just they wouldn't come that day, they refused to come out at all. The part was one month out of warranty. Do not recommend this company at all. Very poor service.
Alisa R.
May 07, 2017
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BEWARE!!!!! They charge ridiculous prices for heating oil. We used them because the prior owners of our home did and had no idea how excessive their charges were. We got an insane bill after we'd been out of town with all thermostats off for two of four weeks in the billing period, and I called. I got zero explanation and no adjustment. I called FIVE other heating oil suppliers and each was at least $.60/gallon less than Lawson. Ultimately, we switched to Phillips, service is better, we have more billing options, and our bills have dropped from over $900 per fill to around $509 per fill. Don
Phillipa U.
Jun 16, 2015
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If I could give a negative 10, I would. So we called ET Lawson out because the 8 yr old unit that they installed (not the first call, BTW) , wasn't cooling. Service guy said was a $345 computer board replacement. Oh. Ok. After 3 hours, the temp was 87 in the house. Called them back. It was refrigerant now. $556. Service guy couldn't replace it because the unit was "too hot". Sat in his van for 2 hours and then proceeded to yap at us for another half hour about his stint as a security guard with the Hampton a City Schools. Came back today and in 4 hours time, we are back to 85
Erik L.
May 19, 2015
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I wish I had read the other review under ET Lawson Contractors to save myself aggravation and time. This company apparently has a communication problem. I spoke with Mertle today explaining I'd like to get a bid on an out of service 18 yr old heat pump for replacement. When also explaining I wouldn't be there (out of state) but the realtor would and that if we selected ET Lawson we'd like the work to start on our closing date of 1 June, he just said they had plenty of customers now and didn't want to waste his time. I guess if this company has the luxury of just maintaining
Sally W.
Feb 23, 2015
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Why is it that things like to break at the worst possible times? Our furnace conked out on a weekend, of course. Compounding things, the weather was at it's meanest: sub-freezing temps expected to keep a thick sheet of ice on the streets for days to come. And yes, it was a long holiday weekend. A triple whammy.
I put in a call to ET Lawson, just to let them know I needed help, not really expecting anyone to put their life on the line to make a service call until the streets were clear.
To my happy amazement, Paul, the service guy, was at my door just a couple of hours later.
"
I put in a call to ET Lawson, just to let them know I needed help, not really expecting anyone to put their life on the line to make a service call until the streets were clear.
To my happy amazement, Paul, the service guy, was at my door just a couple of hours later.
"
Angela M.
Nov 26, 2013
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I am torn, I hate posting negative comments, the service calls have always been good. They have fixed the issues and more.
Getting fuel delivered is always a joke. I should have canceled the contract ages ago when the driver left the gate open and I spent days scouring the neighborhood and local shelters for my pets. I found them thank goodness.
I do not see why simple instructions cannot be followed. I just found out that these habitual issues time after time were never addressed or noted. I have ran out of patients in talking to the office, dispatchers and more and lack of concern to strive
Getting fuel delivered is always a joke. I should have canceled the contract ages ago when the driver left the gate open and I spent days scouring the neighborhood and local shelters for my pets. I found them thank goodness.
I do not see why simple instructions cannot be followed. I just found out that these habitual issues time after time were never addressed or noted. I have ran out of patients in talking to the office, dispatchers and more and lack of concern to strive
