Plum, Inc. is the area's best 24-hour full-service plumbing, heating, air conditioning, air duct cleaning and indoor air quality company. Located in Chambersburg, PA, we do it all, from residential and commercial including repairs, remodeling, additions, new installations, hot water heaters, drainage pumps, goulds pumps installed, drain cleaning, digging of water, drain, gas and oil lines, certified Columbia gas installer, natural gas piping and propane piping.The M.C.
Plum team works hard to provide professional, reliable and affordable services for our residential and commercial customers. Contact us today for a free estimate or find out more about our energy savings agreements. Superior plumbing at your service. We are here to help you with any installation of fixtures as well as clearing out those pesky clogs.
Plum team works hard to provide professional, reliable and affordable services for our residential and commercial customers. Contact us today for a free estimate or find out more about our energy savings agreements. Superior plumbing at your service. We are here to help you with any installation of fixtures as well as clearing out those pesky clogs.
Reviews (9)
Elizabeth Klueber
Aug 20, 2021
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Critical: Professionalism, Responsiveness, Value
I was charged twice because they missed a problem on their first visit to my house. When I disputed the second charge I was told it would be forwarded to management, but they just charged me twice without my consent. Poor communication and lack of professionalism all around.
Service: Heating system repair
I was charged twice because they missed a problem on their first visit to my house. When I disputed the second charge I was told it would be forwarded to management, but they just charged me twice without my consent. Poor communication and lack of professionalism all around.
Service: Heating system repair
Eva Tosten
Jul 23, 2021
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Tiffany Ryan
Jul 07, 2021
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I called because we assumed we probably had a leak with our AC unit since we've had to have it filled with freon several times. They charged $125 to come out then put some freon in the unit for another $200 only to tell me they have to come back out to figure out where the leak may be. They put in so we'd "be able to use our unit". I don't know why they didn't try to figure out where the leak was because it was 50-60 degrees that week and we didn't need our AC. I was called back and told it would be $450 to start a work order for this service to find the leak; uh no thank you! I called Rodney B
Michael High
Jun 25, 2021
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Photos of non cleanup of water and grass they left after installing water heater. Owner has no customer skills and will hang up on you rather than answer your questions. Had water heater installed that was under warranty. It ended up costing me over half the of what it cost the first time of a water heater that was under warranty for 5 yrs but did not even last 4.
Marc S.
Mar 07, 2021
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Katie R.
Jul 08, 2020
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Stay as far away from these people as possible. I never leave reviews like this, but I feel like I need to warn people about this dishonest and incompetent company. We called MC Plum for the annual service of our a/c unit that was installed two years ago. The technician arrives and does the annual maintenance. He informs us that there was some clogging but he was able to clean it out. We thank him and pay the exorbitant $350 for his visit. A day later, we discover water leaking through our ceilings. Sure enough - the a/c unit in the attic is leaking water all over and dripping through our home
Chad G.
Oct 24, 2019
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This is the first time I have ever given a review of a company. Unfortunately, it was such a horrible experience that I couldn't let someone else go through this. This is hard for me to even give them 1 star. DO NOT USE THIS PLUMBER!!! This is the first time that I have ever been yelled at and hung up on by the owner of the company when questioning an invoice. I had a legitimate concern about being invoiced a second time for additional parts that was ALLEGEDLY installed at the time of service. I was not given an itemized invoice at the time of service, just an "estimate" of the
Matt S.
Sep 10, 2019
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Was estimated $420 on a job at my house and ended up being charged $566 at appointment after the technician called the office for 15 minutes (time I'm sure I was billed for) to get the total. A couple of weeks later I got charged another $200. I called the office. They said, "unforeseeable expenses". The technician called to the person at the office. Did the technician not know what he had just done, seems like he had all the information as far as materials used and time spent right then and there. Company overcharges and has terrible customer service. DO NOT USE!!!
Dave A.
Dec 08, 2018
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Good person on phone. Good worker showed up but they are beyond $$$$. They charged $295 for a 15min fix. Try everything including you tube.
I wish they would understand how off putting this approach is to customers. $295 just to show.
Update: they had to come back since it was a bigger issue than they originally thought. Another $900 later and the problem is solved
I wish they would understand how off putting this approach is to customers. $295 just to show.
Update: they had to come back since it was a bigger issue than they originally thought. Another $900 later and the problem is solved
