At Dutch Miller Kia of Charlotte, you can expect a superior shopping experience, great selection, and friendly service. We are a family owned dealership, and we work hard to ensure that means something. That's why we offer friends and family pricing every day, to every customer. Our name is on the sign, and we put our heart into the service.
When it comes to the long-term care for your automotive needs, there's no better solution in the area than our Charlotte Kia dealer, Dutch Miller Kia of Charlotte. With a number of helpful departments and a wide range of new Kia vehicles and used cars, our team is here for your ride from the first mile through the life of the vehicle.
The customer experience is second to none at our Kia dealership, with an experienced team prepared for all of your questions with friendly and knowledgeable service. Every vehicle on the lot is available for a test drive with our staff, including useful advice and walk-throughs along the way. For more information on any of the services offered at Dutch Miller Kia of Charlotte, please contact our staff by calling 704-247-7124704-247-7124 today!
When it comes to the long-term care for your automotive needs, there's no better solution in the area than our Charlotte Kia dealer, Dutch Miller Kia of Charlotte. With a number of helpful departments and a wide range of new Kia vehicles and used cars, our team is here for your ride from the first mile through the life of the vehicle.
The customer experience is second to none at our Kia dealership, with an experienced team prepared for all of your questions with friendly and knowledgeable service. Every vehicle on the lot is available for a test drive with our staff, including useful advice and walk-throughs along the way. For more information on any of the services offered at Dutch Miller Kia of Charlotte, please contact our staff by calling 704-247-7124704-247-7124 today!
Services
Dutch Miller is not just a name of a business; it is the name of a person, H. D. (Dutch) Miller who founded the first Dutch Miller dealership in 1961. Now owned and operated by Dutch's son, Matt and two grandsons, Chris and Sam Miller, the business has grown to include Kia, Hyundai, Chevrolet, Chrysler, Dodge, Jeep, Ram and Subaru.
We made your Kia the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Dutch Miller Kia of Charlotte offers Kia service and repair, so you have access to the latest specialized technology and precise analysis from Kia trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.
Whether you have purchased your vehicle from us or not, Dutch Miller Kia of Charlotte is your #1 destination for service in Charlotte. We offer great perks and frequently update special offers that will help you save on the things you need most. Schedule an appointment online or stop by and visit us at Dutch Miller Kia of Charlotte, located in Charlotte!
Closed-end lease based on new 2022 Seltos (Model #k2422) subject to credit approval, dealer participation, and vehicle availability. Offer shown based on $2,999 due at lease signing including $199 first monthly payment, $2,150 capitalized cost reduction, $650 acquisition fee, plus tax, title, license and registration fees, dealer conveyance fee, processing fee or optional service fee and any emission testing charge.
Customers eligible for the Kia Motors America, Inc. ("KMA") Military Specialty Incentive Program must be an active member of, honorably discharged from, retired from, or on disability with the United States Armed Forces or Reserves (includes those that have "national" status from another country and are serving in the United States military) or the spouse of the eligible participant.
Reviews (19)
Kim Wray
Dec 27, 2021
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We had a terrible experience here today. The sales person was unable to answer questions so we asked to speak with finance. The person from finance we talked to did not like being questioned and just got up and walked away while making rude comments. I work in customer service and if I or any of my co workers spoke to anybody like that we would be fired on the spot but it seems this company doesn’t care about customer service. If your not handing them money they don’t want to even talk to you. This dealership could use a complete overhaul from appearance to staff.
Brittany Steward
Dec 07, 2021
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Kyeesha Green
Dec 01, 2021
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Patsy Lewis
Dec 01, 2021
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Dutch Miller is by far the best dealership I've ever dealt with. The customer service department is awesome. When I got there for a service call they informed me that the car had a recall and that it would take 2 - 3 hours and offered me a ride home and back through Uber. I live in Gastonia and that's no short ride, 30 minutes plus. NOW THAT'S WHAT I CALL AWESOME CUSTOMER SERVICE. THANKS DUTCH MILLER I APPRECIATE YOU.
Aryon Green
Nov 29, 2021
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Timothy Robinson
Nov 28, 2021
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My name is Tim and I just purchased a Kia K5 GT from here. I worked with Marley and he was the most professional and knowledgeable salesman I ever worked with. I do a lot of research on the cars I’m purchasing and he was even able to tell me things about the car I didn’t know. If you’re looking for a car stop by and talk to Marley.
Tosha Wilson
Oct 27, 2021
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I brought my mother’s car in and received exceptional service. I was offered an Uber so I didn’t have to wait while I had other scheduled appointments. Tito, the Sales Advisor provided professional, great customer service. The consistent communication via text/as well as by phone on servicing/recommended services, was also a major plus. Overall, my service experience was phenomenal. I look forward to returning for future services.
Person Z.
Aug 02, 2021
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It's rare to receive great service at a car dealership. I did today at Dutch Miller Kia. It was my first visit and I did not buy my vehicle at this dealership. I came in with the nebulous description "the engine sounds rough." The service manager checked in with me 2 times to give me updates and determine which next steps I wanted to take and what the charges might be depending on the outcome. The mechanic figured it out, a simple quart of oil and the engine quieted down. With the vehicle topping 5 years and over 60k miles, I left with the recommendation to change oil every 3500
Wanda Holmes
Jul 29, 2021
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Landon R.
Apr 13, 2021
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Classic car dealership. They acted like they were my best friend throughout the buying experience but once the car was off the lot it was an uphill battle. The car was sold with defects that were brought to their attention and they said would be fixed, however, for weeks i tried to get a hold of them when they were not fixed and they were of no help. They claimed the problem was fixed due to them saying they technically did what was asked even though were clearly misconstruing my words in a way that was obviously intentional. This was my first time buying a car and my first major purchase and they
Mike B.
Sep 16, 2020
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Javier M.
Aug 12, 2020
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I didn't purchase my Kia here, but I do get it serviced here every single time. So, this review is ONLY for the Service Department as that is all I've experienced at this location.
I've always experienced great, friendly, professional, and very helpful service here. I've had the luck to always deal with the lady in the service department desk. I forget her name, even though she has give it to me at least three times. Regardless, she's pretty much the reason this is a 5 star review.
Not that the mechanic work is bad or anything. I always get my car in the morning, and
I've always experienced great, friendly, professional, and very helpful service here. I've had the luck to always deal with the lady in the service department desk. I forget her name, even though she has give it to me at least three times. Regardless, she's pretty much the reason this is a 5 star review.
Not that the mechanic work is bad or anything. I always get my car in the morning, and
Toi K.
Jul 30, 2020
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BE CAREFUL!! This location is use to dealing with people with lower credit scores, this is from the mouth of a salesmen. I went to 2 other dealership prior to this one. I told them that I would be leasing. This is the only location that decided to run my credit and search for financing. I permitted for only a credit run. If you go here, come with check in hand or inform them to not run for financing. Also, this location will not work with you. They are used to bad credit that they seem to be use to people accepting high car notes with high interest. Even after I stated that I will get a vehicle
Andrea R.
Jul 06, 2020
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I am not happy with my service at this dealership. My car has now had 3 windows replaced. Each time I swear it has been an experience. This last one took me over the edge. I took my car in so they would see what was wrong with it. Once getting my car back with the broken window, they had the wrong oil tag sticker. They didn't have the part so they had to order it. The lady stated they would have the part by Thursday but to wait to bring my car in. I finally get a call in the afternoon saying the part arrived that morning. I called to set up an appointment and the first available was Monday
Susan R.
Mar 31, 2020
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Jay B.
Feb 22, 2020
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While searching for a new Kia Sorento to replace the 15 year old one we loved so much, we found one we wanted on the Dutch Miller web site. My wife called them and offered cash in the amount listed only asking a towing package being included at our expense. The sales rep was agreeable and said he would call back in 5 minutes after talking to the sales manager. TWO DAYS LATER, she called again after not receiving the promised call back and talked with the sales rep for a few minutes. He said he would call back in 5 minutes. Later that same day, we received an email from the sales manager saying
Ashton M.
Jan 21, 2020
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I'm new to Charlotte and this is my first time dealing with a service center outside of where I bought my Kia in Tennessee. I'm not going to post much on here, but simply ask other yelpers if they would recommend another dealership/service center in the Charlotte area? My check engine light was on, so I scheduled a time to come in, but then it went off. I can't control that, nor can I control if the reader would say anything. However, the staff seemed like they could care less about anything and I just don't have time for that type of attitude, honestly. So any suggestions would
Alexandria T.
Dec 13, 2017
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1st off, I've had nothing but problems with my 2012 Kia Optima & will never purchase a KIA again.
As if car trouble wasn't enough of a hassle. This place will always waste your time & money. The 1st Time I came to this location for a safety recall, I was bombarded by salesmen, who offered me a great deal, & it turned out to be a scam & waste of time.
I guess I didn't learn my lesson... I attempted making an appointment but no one in maintenance answered, someone in sales took a message & no one ever got back to me. So I decided to just walk in, because my check
As if car trouble wasn't enough of a hassle. This place will always waste your time & money. The 1st Time I came to this location for a safety recall, I was bombarded by salesmen, who offered me a great deal, & it turned out to be a scam & waste of time.
I guess I didn't learn my lesson... I attempted making an appointment but no one in maintenance answered, someone in sales took a message & no one ever got back to me. So I decided to just walk in, because my check
Kyle D.
Jul 29, 2017
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My sales experience here has really set the tone for the rest of my car buying experience. The employees are very professional, caring, and extremely helpful. We got a 2017 Kia Sportage with all of the bells and whistles for a better price than we anticipated! After being set up with the car and Apple Car Play, we drive off into the sunset with smiles galore! Thank you to D.C., Darrell, and the Dutch Miller team for making our experience one of the best of all time!
