Trust our team at Burns & McBride Home Comfort to keep your home warm and comfortable on those colder nights here in DE. Our HVAC professionals work with all makes and models of furnaces and heat pumps, so you can rely on us to help with any type of heating need you may have. Our high-efficiency air conditioners can bring plenty of comfort to your New Castle home when the summer temperatures start to soar.
Our cooling experts at Burns & McBride Home Comfort work with all makes and models of air conditioners, and we offer 24/7 emergency repair services. Burns & McBride has one of the best trained and most experienced delivery staffs in the Delaware Valley. We are proud to serve you with one of the largest and most modern delivery fleets in the area.
This means we can deliver your oil safely and reliably whenever you need it. Breathe easy and stay healthy by improving the indoor air quality in your home. Our team of indoor air quality experts can help you clean your air to help promote good health.
Our cooling experts at Burns & McBride Home Comfort work with all makes and models of air conditioners, and we offer 24/7 emergency repair services. Burns & McBride has one of the best trained and most experienced delivery staffs in the Delaware Valley. We are proud to serve you with one of the largest and most modern delivery fleets in the area.
This means we can deliver your oil safely and reliably whenever you need it. Breathe easy and stay healthy by improving the indoor air quality in your home. Our team of indoor air quality experts can help you clean your air to help promote good health.
Services
Burns & McBride has been providing quality heating and cooling solutions for your family for generations. Since 1949, Burns & McBride has been meeting the heating, ventilation, and air conditioning (HVAC) comfort needs of our community. Implementing our distinguished heating and cooling solutions throughout the years, Burns & McBride is devoted to ensuring your home is always comfortable and secure.
When it's time to install or replace a new heating or cooling system in your home, you want the decades of experience we have at Burns & McBride behind your project. We have been installing thousands of heating, ventilation, and air conditioning (HVAC) systems since 1949. No matter what type of heating and cooling system you want, our Burns & McBride team will ensure your installation is done right from the beginning, and you are satisfied.
At some point during their life spans, the majority of heating, ventilation, and air conditioning (HVAC) systems require a repair. At Burns & McBride, we take repairs very seriously and prioritize them with our heating and cooling team. We understand how minor issues can quickly evolve into more costly repairs or even complete breakdowns when left unaddressed in a timely manner.
All equipment needs regular preventative maintenance to keep it operating at peak performance and for years to come. Your heating and cooling system is no exception. At Burns & McBride, many of our repair service calls stem from a lack of professional routine maintenance. When you take care of your heating, ventilation, and air conditioning (HVAC) system, it takes care of you.
Enjoy worry-free heating or cooling protection all year round with a Service Plan Membership from Burns & McBride. Regular maintenance reduces the likelihood your equipment will break down when you need it most. Priority scheduling means you jump to the head of the line for same-day repair or maintenance service (available on certain memberships).
Reviews (27)
Steve Barczykowski
Jan 03, 2022
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The service was good and the technician professional. The only thing I didn't like is that I was charged upfront in full at the time I made the appointment which was almost 2 months before the work was done. I understand charging a small upfront reservation "hold deposit" but I had 2 furnaces serviced and don't thing you should be charged until the work is performed,
Earl White
Jan 03, 2022
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Maximus Lewin
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Technician came on short notice, at night. Tanner was respectful and solved our problem quickly. We will be using this company for applicable services in the future. Five stars.
Services: Duct and vent repair, HVAC repair, Duct and vent cleaning, HVAC maintenance
Technician came on short notice, at night. Tanner was respectful and solved our problem quickly. We will be using this company for applicable services in the future. Five stars.
Services: Duct and vent repair, HVAC repair, Duct and vent cleaning, HVAC maintenance
John Cocco
Nov 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was lucky enough to have one of there lead men named Dominick. He had knowledge beyond his years. I am retired but I worked in construction all my life and he and his men's work was impeccable. I asked him all the questions I could think of and he seemed happy to answer them all.
Excellent job!
Services: Heating system installation, AC installation, Thermostat installation
I was lucky enough to have one of there lead men named Dominick. He had knowledge beyond his years. I am retired but I worked in construction all my life and he and his men's work was impeccable. I asked him all the questions I could think of and he seemed happy to answer them all.
Excellent job!
Services: Heating system installation, AC installation, Thermostat installation
Brenda Negron
Nov 23, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Jacob came to our home on short notice. Was professional, courteous and very knowledgeable. Jacob corrected our simple issue and was informative. Very customer service focused wnd respectful of our home and time. Excellent representative of this company. A real pleasure to have as a qualified expert.
Service:Â HVAC maintenance
Jacob came to our home on short notice. Was professional, courteous and very knowledgeable. Jacob corrected our simple issue and was informative. Very customer service focused wnd respectful of our home and time. Excellent representative of this company. A real pleasure to have as a qualified expert.
Service:Â HVAC maintenance
Ram Khanna
Nov 21, 2021
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Supa Trucker Bea
Oct 21, 2021
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I am very happy with my service. The technician was very knowledgeable about my system. Drew helped me figure out why my heating system would not turn off... and figured the issues that was stopping system from running smoothly. He also saved me about $2000 of unnecessary repairs.
Services: Heating system repair, Thermostat repair, HVAC maintenance
Services: Heating system repair, Thermostat repair, HVAC maintenance
Judy M.
Jul 09, 2020
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Had water heater replaced today. We've been using B/McB for 30 years and never had complaints. Only One guy showed up to haul the old heater out and bring in the new. He left black stains all over the floors and stairs where water from the old heater had leaked while he was taking it out of the house. Said he had cleaned up the mess, But after he left I looked at it and the stairs and floor had black stains all over. A previous reviewer had raved about how B/MdB had spread a tarp on the floor and left their home spotless. I am fuming that my 76 year old husband and I are left to clean
Sara A.
Sep 20, 2018
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We've been using Burns and McBride for over 8 years for all of our heating and cooling needs. They've done some big jobs for us, including converting our oil heating system to gas, replacing a hot water heater and air conditioning unit. For the bigger items, we have shopped around and always end up going with Burns and McBride. Their prices are fair and their service technicians are on time, friendly and get the job done.
Matthew K.
Sep 08, 2018
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Your trash service is the absolute worst. I have to bring trash back up to the side of my house every week because the "sub contractor trash company" doesn't take it all. Since when is a cardboard box broken down into a 20x20 square not trash? Should have known not to use you because for years your Hvac service has been at the bottom of the list too. I'll wait til Monday since no one takes calls on the weekend to cancel my services.
Scott C.
Aug 10, 2018
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Kristina M.
Aug 05, 2018
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They charge a lot for a service contract and it doesn't cover anything except to check the heater yearly. Then they always find major problems. It is an extra cost to check AC. They are completely overpriced. I cancelled my service contract after many years, due to the excessive cost. Should have cancelled sooner.
Paul D.
Jul 23, 2018
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Carter B.
May 15, 2018
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Today Chuck came to our house as earlier a technician had been servicing our unit and found the HVAC not working. Chuck came out and found a dead snaked wrapped around the inverter. He got the snake out but unfortunately discovered that it had burned out the unit. He went directly to the supplier and was lucky to find the part needed and came back and installed it. The HVAC is up and running and the house is nice and cool.
Kris S.
May 07, 2018
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What a great experience! From the initial visit and bid from Jim, to Calvin and Dominick's spending long days in my basement, Burns & McBride exceeded my expectations. The job entailed converting from oil to gas and upgrading from an antiquated boiler to a high-efficiency system, and none of it was easy in my old home. But this team was skilled, careful, clean, and professional. I really appreciated how they coordinated with the gas company, the city, the inspectors, and the other contractors, so I didn't have to. Dominick and Calvin are a great team -- and when you have people working
Jack D.
Apr 26, 2018
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Matt arrived at the specified time and serviced the AC unit. When he was finished he explained his findings and concerns pertaining to our unit. He had the repair parts on board his van and we told him to go ahead and replace the worn parts. I was very impressed with his expertise and that he had the repair parts on board. Great job and here's to a cool summer.
Genevieve B.
Dec 16, 2017
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If I had read these reviews prior to contracting work with this company, I would have listened to what people shared in these reviews and would have missed out on the opportunity to have excellent work done by Burns & McBride.
This is a long review, but I believe it was important for me to put my experience into words. I live in Kennett Square in a beautiful large home and everyone who comes here to bid on work, doubles and triples the price of every job. Often, they obtain our address and look up the value of the home, then come back with a high estimate. Not with Burns and McBride.
I was
This is a long review, but I believe it was important for me to put my experience into words. I live in Kennett Square in a beautiful large home and everyone who comes here to bid on work, doubles and triples the price of every job. Often, they obtain our address and look up the value of the home, then come back with a high estimate. Not with Burns and McBride.
I was
Rebecca B.
Aug 07, 2017
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About a year ago, a young "struggling student" type person knocks on our door and offers us trash collection services with Burns and McBride for a bet less than what we were paying at the time. So we switched. Last month I get a letter from them saying that Waste Management had taken over their accounts and billing would be from them from that time on, but our rates would remain the same. Then we get an invoice from them charging us for cleaning out our bins, which was part of the service when offered a year ago, at no charge. Then, today, I get a bill from Waste Management and they
Didi M.
Jun 14, 2017
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Awful, awful, awful trash pick-up division. We have been customers of Burns and McBride for many years...HVAC and trash. We have contracts for service and have automatic billing for trash. Over a month ago, they stopped picking up our garbage for no reason. After MANY phone calls with assurances that they would be back out, we still have no pick up service. I arranged for another company and called B&McB today to alert them to that fact, to come get their trash cans and to ask how to get credit for our missed service. I was transferred to the new company that handles their waste management
Tim D.
Mar 14, 2017
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Susan L.
Oct 05, 2016
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Very poor trash service....never knew if they were going to actually show up or not. Finally we had enough and cancelled service. We were told we would get at full refund from the quarter we paid. Was told that it would take a month....no clue why I work at a bank and trust me it does not take that long...in any event two month later I called because as you can guess NO REFUND was given....spoke to the rep and she was snooty...did you give back you trash cans....uh yes... oh okay your refund will be in a few days.....really... horrible that I had to call I guess they were hoping I forgot and they
Frank M.
Jul 15, 2016
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Burns and McBride is the best company ever!
They must treat their employees well because everyone I've met from them has been there for years. I think all the negative reviews people have posted have been from competitors!
Here's my feedback:
Customer Assurance: Customers are the number one priority with this company. I have personally spoken with managers and the owners and they've always put me on their priority list.
Ironclad guarantees: they have tons of guarantees to back up what they do. The owners keep their word about it too.
Thanks Burns and McBride!
They must treat their employees well because everyone I've met from them has been there for years. I think all the negative reviews people have posted have been from competitors!
Here's my feedback:
Customer Assurance: Customers are the number one priority with this company. I have personally spoken with managers and the owners and they've always put me on their priority list.
Ironclad guarantees: they have tons of guarantees to back up what they do. The owners keep their word about it too.
Thanks Burns and McBride!
Lori K.
May 02, 2016
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Julianne S.
Mar 25, 2016
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Horrible customer service! The techs,oil delivery persons and the woman who answer the phones on the weekends are good people with more care then the "persons" in the office that normally handle the day to day calls. The service contract was not explained properly to me so when deliveries started to come barely 20days apart and my credit card was being charged everytime without me being aware I started to get a little irritated ( over $700 in less then a month). Needless to say I was very upset. Apparently if your a "new" customer the contract "apparently" indicates
J. P.
Feb 23, 2016
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I would absolutely not recommend using this company for heating oil. They found a list of things to repair during my free heating inspection and used every scare tactic in the book to try and make the repairs. When I had a second opinion and told the second company that the prior inspection resulted in a list of repairs, they said "let me guess, burnes and mcbride?"
My family member owns a heating and ac company. When he came out to look, he quickly realized that burns and mcbride incorrectly closed the boiler upon completion of the inspection so that the heat would not turn on.
My family member owns a heating and ac company. When he came out to look, he quickly realized that burns and mcbride incorrectly closed the boiler upon completion of the inspection so that the heat would not turn on.
Mark M.
Jun 11, 2014
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I would stay away from them. We Burns and McBride replace our furnace and air conditioning units. The price was competitive and they are a pretty large company so we took a chance. They ended up sending out a completely inexperienced young technician to do the work. He did such a horrible job that we had to have them out 3 more times over the next few weeks to fix duct work that was falling down and water leaking from the air conditioner and humidifier. Even their own technicians were shocked at the low quality of the installation. It was a mess.
Also make sure they are up front about
Also make sure they are up front about
Kp R.
Jul 12, 2013
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They seem like a good company, I just had a bad experience with them. They used to have door to door saleman come around EVERY summer offering "super exclusive" neighborhood deals and say it was exclusive to OUR neighborhood, it wasnt...they did the same trick in everyones. All they wanted to do was offer a SUPER low "promotional" deal to take customers from waste management and the others. Longstory short i didnt switch then because the door to door salesman annoyed me. But i kept the offer slip. Then one day Waste Management messed up bad and i wanted to switch. I called
