A large part of Dumbo Moving spirit is soccer. For many years our company has been a part of the New York soccer community. New York City Football Club represents a city that is diverse and constantly on the move, and with this partnership we want to support and serve fans, players and New Yorkers with all moves.
We named ourselves Dumbo Moving & Storage after the neighborhood we started in, Dumbo, Brooklyn. We founded our NYC moving company in 2007 with just one moving truck. Now our company has over 55 trucks and an army of NYC movers. We are proud of our New York heritage. We will move you wherever you want to go: Manhattan, Bronx, Brooklyn, Queens, Long Island, Staten Island, New Jersey, Florida, wherever you want.
If you have a long distance move or can't move into your new place right way, don't worry we have storage also. You got plenty of NYC moving companies to choose from, why pick us?
We named ourselves Dumbo Moving & Storage after the neighborhood we started in, Dumbo, Brooklyn. We founded our NYC moving company in 2007 with just one moving truck. Now our company has over 55 trucks and an army of NYC movers. We are proud of our New York heritage. We will move you wherever you want to go: Manhattan, Bronx, Brooklyn, Queens, Long Island, Staten Island, New Jersey, Florida, wherever you want.
If you have a long distance move or can't move into your new place right way, don't worry we have storage also. You got plenty of NYC moving companies to choose from, why pick us?
Services
Moving mirrors can be tough, just like moving any fragile inventory. Not only are mirrors fragile, but they are also difficult to pick and carry. If not packed properly, mirrors will most likely break or get damaged while loading/unload or while in transit. To transport mirrors safely, you'll need a plan, high-quality packing supplies, and patience.
The amount for tipping for movers is no different than tipping for anything else in New York, the standard 20%. Your moving consultant can add the tip in your bill if you would like. Our standard insurance is 60 cents per pound. So depending on how much your item weighed will determine how much you will get compensated.
Preparing your home appliances for the move is a huge step that shouldn't be underestimated. One of the major challenges when moving house is figuring out a way to move your fridge, stove, clothes dryer, and washing machine. Before moving a washing machine, you will need to make sure you have everything ready for this process.
When going through a household move, chances are you will be overwhelmed with numerous questions. Whether you need a safe place where you can keep your items for a determined period of time while you're away, or you are downsizing to a place where your items cannot fit, renting a storage unit can be a viable option.
Moving to a new home affects not only you but your entire neighborhood. You must not forget that your neighbors must also be taken into account. Your physical activity can also affect their daily lives. Therefore, be a good neighbor when moving house, show courtesy in moving and leave a good impression.
Reviews (50)
Madelyn Dickinson
Feb 04, 2022
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Dumbo Moving assisted us with the cross-country move of my complete office. From their initial visit to assess the job through the final delivery, they demonstrated comprehensive expertise and genuine kindness. They understood our requirements, were adaptable when necessary, and were well-equipped to do the moving procedure. All of their personnel were kind, courteous, and pleasant. I suggest Dumbo Moving as I am quite pleased with their service!
Caroline S.
Feb 02, 2022
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Tina Y.
Feb 02, 2022
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I had a great experience. The movers were very professional and quick. They made my moving day very smooth and hassle-free! Additionally, leading up to the move, Danny was very helpful and communicative and that really made me feel confident. I also opted to rent moving bins which made packing a lot easier and quicker. The boxes were sturdy and spacious. I am very very happy with my move! Thank you Dumbo Team!
Anand V.
Feb 02, 2022
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Paula E.
Feb 02, 2022
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Dumbo Moving was recommended to me. I was extremely happy with the service. Youba and crew truck #36 could not have been more courteous and professional. Youba had great attention to detail, explained the process in detail and made me so relaxed in a normally stressful situation. Youba and his crew assured and showed me how carefully they handled my most delacate furniture. Youba and his crew were experts in disassembling and assembling my furniture. Youba went above and beyond by raising my closing rods and mounting my TV on the wall. Nothing was too much trouble. I am so happy that I used your
George C.
Feb 02, 2022
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My experience with Dumbo moving was good. My initial communication with them was great and professional. The movers were great, quick, efficient and super friendly. The only thing about this company that I didnt like was when I called back to add small items to the initial list, they tried to charge me more than the items were worth. However, I removed them from the list again and decided to go for the original price. Make sure all your items are listed from the first call and negotiate with them then. Otherwise they'll charge a lot More when you try to add items. Also, the office reps were
Paula E.
Feb 02, 2022
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Dumbo Moving was recommended to me. I was extremely happy with the service. Youba and crew truck #36 could not have been more courteous and professional. Youba had great attention to detail, explained the process in detail and made me so relaxed in a normally stressful situation. Youba and his crew assured and showed me how carefully they handled my most delacate furniture. Youba and his crew were experts in disassembling and assembling my furniture. Youba went above and beyond by raising my closing rods and mounting my TV on the wall. Nothing was too much trouble. I am so happy that I used your
Anand V.
Feb 02, 2022
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George C.
Feb 02, 2022
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My experience with Dumbo moving was good. My initial communication with them was great and professional. The movers were great, quick, efficient and super friendly. The only thing about this company that I didnt like was when I called back to add small items to the initial list, they tried to charge me more than the items were worth. However, I removed them from the list again and decided to go for the original price. Make sure all your items are listed from the first call and negotiate with them then. Otherwise they'll charge a lot More when you try to add items. Also, the office reps were
Caroline S.
Feb 02, 2022
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Tina Y.
Feb 02, 2022
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I had a great experience. The movers were very professional and quick. They made my moving day very smooth and hassle-free! Additionally, leading up to the move, Danny was very helpful and communicative and that really made me feel confident. I also opted to rent moving bins which made packing a lot easier and quicker. The boxes were sturdy and spacious. I am very very happy with my move! Thank you Dumbo Team!
Tina C.
Feb 01, 2022
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Worst moving experience ever! They were unprofessional, rude, and just downright scammers. I consulted 3 other companies listing the same items for a move from a 2 bedroom apartment and when they arrived they claimed that one of the bedrooms items were NOT "on the list". Adam took the inventory of each room and collected my 50$ deposit. You assume based on your conversation that the amount quoted includes every item you discussed- NOT THE CASE. Check your emails and read the fine print is all I can advise from this shady company. You also pay beforehand so they get their money and don
Tina C.
Feb 01, 2022
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Worst moving experience ever! They were unprofessional, rude, and just downright scammers. I consulted 3 other companies listing the same items for a move from a 2 bedroom apartment and when they arrived they claimed that one of the bedrooms items were NOT "on the list". Adam took the inventory of each room and collected my 50$ deposit. You assume based on your conversation that the amount quoted includes every item you discussed- NOT THE CASE. Check your emails and read the fine print is all I can advise from this shady company. You also pay beforehand so they get their money and don
John Shelby
Jan 28, 2022
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I was initially were frustrated when I was looking for good, reliable movers, but now I’m in the position of suggesting them to others. I had a great experience with Dumbo Moving and Storage NYCand I know that it can be hard to trust anyone, but these guys are absolutely amazing. On first contact, I was received very warmly and all my queries were answered very well. That is how I decided to stick with them. They proved me right and the crew itself felt like family, all working to achieve a common goal. Definitely worth trying!
Gracen Barth
Jan 26, 2022
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I’m not one to post reviews but I had a great experience with Dumbo moving. We moved from NYC to Texas, and their quote to me was literally HALF of every other company I talked to. Right upfront Jack, our amazing salesperson, assured me the only thing that didn’t include was insurance and gratuity and that quote is exactly what I paid. We even added a couple things when the movers arrived- no up-charge. Our bed had to be taken apart and put back together and it’s better than it was before. The movers on both ends were lightning fast, but still I felt took good care of our belongings. Communication
L. C.
Jan 22, 2022
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Dumbo movers were my favorite go to movers for the past 12 years, and all of my family friends used them too based on my referral! However, their service has gone down tremendously and sadly I do plan to use them again.
Either way, when you call the company, they patch you through to the same or most recent sales rep who worked with you in the recent past. I told them that I did not want to work with this particular rep based on his abrasive communication style, but they said there was no other option. There are always other options...like a different moving company, as others have recommended
Either way, when you call the company, they patch you through to the same or most recent sales rep who worked with you in the recent past. I told them that I did not want to work with this particular rep based on his abrasive communication style, but they said there was no other option. There are always other options...like a different moving company, as others have recommended
L. C.
Jan 22, 2022
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Dumbo movers were my favorite go to movers for the past 12 years, and all of my family friends used them too based on my referral! However, their service has gone down tremendously and sadly I do plan to use them again.
Either way, when you call the company, they patch you through to the same or most recent sales rep who worked with you in the recent past. I told them that I did not want to work with this particular rep based on his abrasive communication style, but they said there was no other option. There are always other options...like a different moving company, as others have recommended
Either way, when you call the company, they patch you through to the same or most recent sales rep who worked with you in the recent past. I told them that I did not want to work with this particular rep based on his abrasive communication style, but they said there was no other option. There are always other options...like a different moving company, as others have recommended
Bo H.
Jan 20, 2022
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We are moving from NY to CA. Reading the reviews makes me worried that items will be lost or damaged during the move. In fact, the experience is totally out of expectation.
The total transportation time took about 10 days. We are moving a 1b1b, including a piano. The movers are super professional. it took about 3 hours to pack and load at departure and about 2 hours to unload at destination. I am so happy that every items is there. Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing
The total transportation time took about 10 days. We are moving a 1b1b, including a piano. The movers are super professional. it took about 3 hours to pack and load at departure and about 2 hours to unload at destination. I am so happy that every items is there. Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing
Bo H.
Jan 20, 2022
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We are moving from NY to CA. Reading the reviews makes me worried that items will be lost or damaged during the move. In fact, the experience is totally out of expectation.
The total transportation time took about 10 days. We are moving a 1b1b, including a piano. The movers are super professional. it took about 3 hours to pack and load at departure and about 2 hours to unload at destination. I am so happy that every items is there. Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing
The total transportation time took about 10 days. We are moving a 1b1b, including a piano. The movers are super professional. it took about 3 hours to pack and load at departure and about 2 hours to unload at destination. I am so happy that every items is there. Even our hand crafted mini house is as good as it was in NY. The only thing damaged is a desk table top (from IKEA). It is probably that the leg of another standing
Blaire A.
Jan 17, 2022
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Please don't use them. Trust the 1-star reviews! *
Seeing as I passed over so many of these reviews I want to echo what so many have said. I had a horrible experience with Dumbo Movers.
One of the movers was not in my apartment for more than 2 minutes before he insisted I "take care of them". He then asked me to Venmo him for a mandatory $395 tip + for several imaginary charges. I told him to call the company and this seemed to have set him off. He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than
Seeing as I passed over so many of these reviews I want to echo what so many have said. I had a horrible experience with Dumbo Movers.
One of the movers was not in my apartment for more than 2 minutes before he insisted I "take care of them". He then asked me to Venmo him for a mandatory $395 tip + for several imaginary charges. I told him to call the company and this seemed to have set him off. He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than
Harris Ahmad
Jan 17, 2022
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I hired them to help unload a truck. These movers threw my stuff around like garbage and dragged my furniture around - ripped my mattress and got it dirty, and dinged up a bunch of my stuff. Then they tried charging me another $250 (which was half of what I paid in the first place) because one of the sofas needed to be taken up the stairs and a desk needed the legs unscrewed. This was all well within the three hours I hired them for. Left me out to dry when I refused to pay them extra. You're way better off working with a Taskrabbit.
Blaire A.
Jan 17, 2022
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Please don't use them. Trust the 1-star reviews! *
Seeing as I passed over so many of these reviews I want to echo what so many have said. I had a horrible experience with Dumbo Movers.
One of the movers was not in my apartment for more than 2 minutes before he insisted I "take care of them". He then asked me to Venmo him for a mandatory $395 tip + for several imaginary charges. I told him to call the company and this seemed to have set him off. He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than
Seeing as I passed over so many of these reviews I want to echo what so many have said. I had a horrible experience with Dumbo Movers.
One of the movers was not in my apartment for more than 2 minutes before he insisted I "take care of them". He then asked me to Venmo him for a mandatory $395 tip + for several imaginary charges. I told him to call the company and this seemed to have set him off. He starts yelling and cursing in my hallway to his partner. Terrible experience and it made a long-distance move more stressful than
Devonte Langworth
Jan 14, 2022
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Our family relocation from FL last month went as smoothly as I could have imagined. The pickup crew was great and the delivery crew was just as good. The price quoted was pretty close to the final amount (I required some packing service) overall I give Dumbo Moving and Storage 5 stars for a straight forward honest reliable and efficient business model. I will definitely recommend them to everyone who needs to move.
Jordan Brathwaite
Jan 14, 2022
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Team/truck 20 did great work. They were fast, dilegent and made sure that everything was secure so that nothing was damaged. They brought all of the boxes and furniture down from the 3rd floor of an apartment building, packed the truck, drove 40 minutes, unpacked everything and put the items where we wanted them. Aside from the driving it took them 1.5 hours to collect and drop off everything.
Devonte Langworth
Jan 14, 2022
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Our family relocation from FL last month went as smoothly as I could have imagined. The pickup crew was great and the delivery crew was just as good. The price quoted was pretty close to the final amount (I required some packing service) overall I give Dumbo Moving and Storage 5 stars for a straight forward honest reliable and efficient business model. I will definitely recommend them to everyone who needs to move.
Jordan Brathwaite
Jan 14, 2022
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Team/truck 20 did great work. They were fast, dilegent and made sure that everything was secure so that nothing was damaged. They brought all of the boxes and furniture down from the 3rd floor of an apartment building, packed the truck, drove 40 minutes, unpacked everything and put the items where we wanted them. Aside from the driving it took them 1.5 hours to collect and drop off everything.
Judy Reynolds
Jan 13, 2022
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Dumbo moving!! What an amazingly reliable company. The team who moved me was professional, kind and patient. They were very flexible with their time. I was still packing when they arrived. They worked around me and helped with packing the final few boxes. The move-in was good and efficient as well. Nothing was broken or damaged. Terrific job!!
Judy Reynolds
Jan 13, 2022
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Dumbo moving!! What an amazingly reliable company. The team who moved me was professional, kind and patient. They were very flexible with their time. I was still packing when they arrived. They worked around me and helped with packing the final few boxes. The move-in was good and efficient as well. Nothing was broken or damaged. Terrific job!!
Floyd Lamm
Jan 05, 2022
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Hello, Dumbo Moving and Storage was brilliant to work with. All my furniture was just taped up well. Those great guys working and trying to charge less than they should. This company really helped me! Whenever I plan on moving again I will definitely contact them. No complaints. They were very attentive and took care of my items. I've never felt so comfortable and confident about a moving company before. I recommend to any and everybody!
Elaine D.
Jan 02, 2022
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Choose another company! I had a very bad experience. After giving a detailed list of a relatively small amount of items and short distance move, my quoted price suddenly became $300+ more expensive days before move. And, besides the deposit, they demand payment in full before the moving day (badgering for payment).
Moving vehicle was a van and items had to be lifted in and out. Witnesses saw as a box fell off truck to the street which shattered the costly statuary inside.
When trying to file a claim, they say 'you only opted for basic coverage.' Sneakily, they then ask weight of items
Moving vehicle was a van and items had to be lifted in and out. Witnesses saw as a box fell off truck to the street which shattered the costly statuary inside.
When trying to file a claim, they say 'you only opted for basic coverage.' Sneakily, they then ask weight of items
Jodie Bennett
Dec 28, 2021
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Dumbo Moving came highly recommended through Google Maps, and also via a friend, so I took a $2k+ chance ($1k move out, a few hundred in storage costs, and $1k delivery) because I needed a company I could trust. I had my things moved out and into their temporary storage, and then yesterday I had the things delivered to my new apartment and this is how they were delivered. The office has worked hard to offer reparations for the crushed boxes, so: 4 stars for the office, 2 stars for the hit or miss actual movers.
Jodie Bennett
Dec 28, 2021
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Dumbo Moving came highly recommended through Google Maps, and also via a friend, so I took a $2k+ chance ($1k move out, a few hundred in storage costs, and $1k delivery) because I needed a company I could trust. I had my things moved out and into their temporary storage, and then yesterday I had the things delivered to my new apartment and this is how they were delivered. The office has worked hard to offer reparations for the crushed boxes, so: 4 stars for the office, 2 stars for the hit or miss actual movers.
Canine T.
Dec 28, 2021
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They were awesome!! Our point person Oscar was incredible. Answered all our questions before and during the move. The movers themselves blew my mind. They carefully wrapped items and moved boxes with care. We moved our house to storage unit. We WILL be using Dumbo again when we move from storage to our next home. Highly recommend
A. C.
Dec 23, 2021
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PLEASE DON'T HIRE THIS COMPANY.
They're definitely running a scam. They quoted me a price based on my very detailed list. I asked multiple people more than once if the team they'd send were *real, trained movers.* They acted like it was a ridiculous question and said "Of course, they are specially trained and they are full-time employees of the company."
They sent one guy who was the "mob boss" and 2 guys that were his friends and told me they were NOT movers, but dudes he called at the last minute. (They showed up long after the "boss.") The main
They're definitely running a scam. They quoted me a price based on my very detailed list. I asked multiple people more than once if the team they'd send were *real, trained movers.* They acted like it was a ridiculous question and said "Of course, they are specially trained and they are full-time employees of the company."
They sent one guy who was the "mob boss" and 2 guys that were his friends and told me they were NOT movers, but dudes he called at the last minute. (They showed up long after the "boss.") The main
A. C.
Dec 23, 2021
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PLEASE DON'T HIRE THIS COMPANY.
They're definitely running a scam. They quoted me a price based on my very detailed list. I asked multiple people more than once if the team they'd send were *real, trained movers.* They acted like it was a ridiculous question and said "Of course, they are specially trained and they are full-time employees of the company."
They sent one guy who was the "mob boss" and 2 guys that were his friends and told me they were NOT movers, but dudes he called at the last minute. (They showed up long after the "boss.") The main
They're definitely running a scam. They quoted me a price based on my very detailed list. I asked multiple people more than once if the team they'd send were *real, trained movers.* They acted like it was a ridiculous question and said "Of course, they are specially trained and they are full-time employees of the company."
They sent one guy who was the "mob boss" and 2 guys that were his friends and told me they were NOT movers, but dudes he called at the last minute. (They showed up long after the "boss.") The main
Chanee R.
Dec 12, 2021
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My boyfriend and I requested an appointment literally the night before my move-out date and Dumbo Moving Company helped accommodate our needs so well!
A huge thank you to Ako, Gio, and Ika (our movers) for coming on time, getting everything done within the time frame and supporting us in this hectic transition; you guys made it all possible!
A huge thank you to Ako, Gio, and Ika (our movers) for coming on time, getting everything done within the time frame and supporting us in this hectic transition; you guys made it all possible!
Chanee R.
Dec 12, 2021
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My boyfriend and I requested an appointment literally the night before my move-out date and Dumbo Moving Company helped accommodate our needs so well!
A huge thank you to Ako, Gio, and Ika (our movers) for coming on time, getting everything done within the time frame and supporting us in this hectic transition; you guys made it all possible!
A huge thank you to Ako, Gio, and Ika (our movers) for coming on time, getting everything done within the time frame and supporting us in this hectic transition; you guys made it all possible!
Sang Y.
Dec 01, 2021
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Was referred to Dumbo by friends and our building doorman and it was my worst moving experience. I've moved cross country and many times within NYC. You have multiple options of choosing movers in NYC - please read the reviews and choose wisely. IT TOOK 12 HOURS to move a 1BR apartment which they classify as a "small move" and the movers ruined, lost and broke multiple pieces of furniture. My wife cried during the process as we felt helpless as more and more furniture coming into the new apartment was lost or damaged.
It's almost as if the company knows they will screw up
It's almost as if the company knows they will screw up
Sang Y.
Dec 01, 2021
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Was referred to Dumbo by friends and our building doorman and it was my worst moving experience. I've moved cross country and many times within NYC. You have multiple options of choosing movers in NYC - please read the reviews and choose wisely. IT TOOK 12 HOURS to move a 1BR apartment which they classify as a "small move" and the movers ruined, lost and broke multiple pieces of furniture. My wife cried during the process as we felt helpless as more and more furniture coming into the new apartment was lost or damaged.
It's almost as if the company knows they will screw up
It's almost as if the company knows they will screw up
Maya N.
Nov 30, 2021
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DO NOT USE. The worst movers we have ever used. Most of our items were damaged beyond repair and 2 boxes containing over $6k in purses and jewelry were lost. The list of thing a they broke:
Our bed
Dresser
Chair
Couches were stained with a black tar
Bar cart
Peloton bike
2 lamps
1 large TV
Office desk and chair
Mattress and moving boxes also covered in tar
They did to be fair offer some money but it did not make up for the over $25k in losses. There's a reason these guys are cheaper than other services. Save your time and go with someone else. It will be cheaper in the long run
Our bed
Dresser
Chair
Couches were stained with a black tar
Bar cart
Peloton bike
2 lamps
1 large TV
Office desk and chair
Mattress and moving boxes also covered in tar
They did to be fair offer some money but it did not make up for the over $25k in losses. There's a reason these guys are cheaper than other services. Save your time and go with someone else. It will be cheaper in the long run
Maya N.
Nov 30, 2021
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DO NOT USE. The worst movers we have ever used. Most of our items were damaged beyond repair and 2 boxes containing over $6k in purses and jewelry were lost. The list of thing a they broke:
Our bed
Dresser
Chair
Couches were stained with a black tar
Bar cart
Peloton bike
2 lamps
1 large TV
Office desk and chair
Mattress and moving boxes also covered in tar
They did to be fair offer some money but it did not make up for the over $25k in losses. There's a reason these guys are cheaper than other services. Save your time and go with someone else. It will be cheaper in the long run
Our bed
Dresser
Chair
Couches were stained with a black tar
Bar cart
Peloton bike
2 lamps
1 large TV
Office desk and chair
Mattress and moving boxes also covered in tar
They did to be fair offer some money but it did not make up for the over $25k in losses. There's a reason these guys are cheaper than other services. Save your time and go with someone else. It will be cheaper in the long run
John M.
Nov 08, 2021
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Horrendous. Movers arrive and tell me that there's a fee to be parked within 75 feet of my front door. No problem. But they want it in cash as a tip. What?
So I go to the bank and give them a generous tip- 500 dollars.
And here's the great part, during transit; they lose some of furniture items. What!?
Forget about filing a claim. They offered me a 100 discount on my move. What? They lost my stuff. Thieves.
Never, and my mean never book this company. I've made many moves and have never seen this before.
So I go to the bank and give them a generous tip- 500 dollars.
And here's the great part, during transit; they lose some of furniture items. What!?
Forget about filing a claim. They offered me a 100 discount on my move. What? They lost my stuff. Thieves.
Never, and my mean never book this company. I've made many moves and have never seen this before.
Camela Weekes
Sep 01, 2021
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I moved from NYC to Florida and I had a fantastic experience working with Dumbo Moving from start to finish. Everyone was professional and communicated well. I especially liked the link they provided that tracks the van for delivery. They picked up my stuff Thursday afternoon and I received it the following Tuesday morning! I didn't feel like it was overpriced (I made sure to provide exact measurements and inventory) and I wasn't charged for anything extra at the time of pick up or delivery. All of my stuff returned to me intact and was quickly assembled by the delivery guys too. I would recommend
McCaully P.
Aug 26, 2021
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DO NOT USE!
Second time using this company. First move was ok, not amazing. I figured all movers were bad so my first move was as good as it would get.
I decided to use them again for my current move (my second move). They not only up charged me for absurd things (I.e. queen bed having a headboard) but the movers are taking breaks to sit and smoke outside for 15mins+.
The move is not even hard. It's just a furniture-only move of a Studio apartment (meaning no boxes, only furniture)!! We are on hour 4 and they still haven't moved 50% of the items. Movers also smelled terrible.
I
Second time using this company. First move was ok, not amazing. I figured all movers were bad so my first move was as good as it would get.
I decided to use them again for my current move (my second move). They not only up charged me for absurd things (I.e. queen bed having a headboard) but the movers are taking breaks to sit and smoke outside for 15mins+.
The move is not even hard. It's just a furniture-only move of a Studio apartment (meaning no boxes, only furniture)!! We are on hour 4 and they still haven't moved 50% of the items. Movers also smelled terrible.
I
Edward R.
Jul 08, 2021
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Don't use them unless you are only moving college dorm furniture that you don't care gets broken. And you are ready for your move to take absolutely forever.
I used them to move from my two-bedroom in Brooklyn. It was a second-floor walk-up, which I had made clear ahead of time, and they only sent two people to do the move. With only two people and no elevator, it took absolutely forever for them just to get everything out of the apartment and into the truck. Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything
I used them to move from my two-bedroom in Brooklyn. It was a second-floor walk-up, which I had made clear ahead of time, and they only sent two people to do the move. With only two people and no elevator, it took absolutely forever for them just to get everything out of the apartment and into the truck. Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything
Edward R.
Jul 08, 2021
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Don't use them unless you are only moving college dorm furniture that you don't care gets broken. And you are ready for your move to take absolutely forever.
I used them to move from my two-bedroom in Brooklyn. It was a second-floor walk-up, which I had made clear ahead of time, and they only sent two people to do the move. With only two people and no elevator, it took absolutely forever for them just to get everything out of the apartment and into the truck. Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything
I used them to move from my two-bedroom in Brooklyn. It was a second-floor walk-up, which I had made clear ahead of time, and they only sent two people to do the move. With only two people and no elevator, it took absolutely forever for them just to get everything out of the apartment and into the truck. Then it took forever again to unload everything on the other side. Make sure they send three people if you're moving anything
Dan E.
Jul 07, 2021
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The company was recommended by our friend who noted that they damaged some of their furniture but were very respectful. I thought to myself "Okay, things break when people move, but at least it's an honest company." That, however, was not our experience. They were rude, unprofessional, and insulted my mother over email.
During the move, they said they would call us 30 min before they arrived at our apartment, we didn't hear from them until they were outside the door at 7am. We stayed out of their way as much as possible, letting them work and trying to not get in their way
During the move, they said they would call us 30 min before they arrived at our apartment, we didn't hear from them until they were outside the door at 7am. We stayed out of their way as much as possible, letting them work and trying to not get in their way
Dan E.
Jul 07, 2021
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The company was recommended by our friend who noted that they damaged some of their furniture but were very respectful. I thought to myself "Okay, things break when people move, but at least it's an honest company." That, however, was not our experience. They were rude, unprofessional, and insulted my mother over email.
During the move, they said they would call us 30 min before they arrived at our apartment, we didn't hear from them until they were outside the door at 7am. We stayed out of their way as much as possible, letting them work and trying to not get in their way
During the move, they said they would call us 30 min before they arrived at our apartment, we didn't hear from them until they were outside the door at 7am. We stayed out of their way as much as possible, letting them work and trying to not get in their way
Tahini R.
May 17, 2021
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Update: I received an email from the claims Manager (See photo) apologizing and mentioned that I would be refunded the $300 tip that was demanded forcibly to give their unprofessional movers. A week later, I received my refund.
The day I wrote my Yelp review on this company, I received a Yelp message from the owner saying that he would refund me for the inconvenience and asked for a reference number. That was a mistake! Once I gave the owner my reference number, I received a call later that night around 10 pm from another one of the Managers, who called to first apologize for the inconvenience
The day I wrote my Yelp review on this company, I received a Yelp message from the owner saying that he would refund me for the inconvenience and asked for a reference number. That was a mistake! Once I gave the owner my reference number, I received a call later that night around 10 pm from another one of the Managers, who called to first apologize for the inconvenience
Tahini R.
May 17, 2021
Report
Update: I received an email from the claims Manager (See photo) apologizing and mentioned that I would be refunded the $300 tip that was demanded forcibly to give their unprofessional movers. A week later, I received my refund.
The day I wrote my Yelp review on this company, I received a Yelp message from the owner saying that he would refund me for the inconvenience and asked for a reference number. That was a mistake! Once I gave the owner my reference number, I received a call later that night around 10 pm from another one of the Managers, who called to first apologize for the inconvenience
The day I wrote my Yelp review on this company, I received a Yelp message from the owner saying that he would refund me for the inconvenience and asked for a reference number. That was a mistake! Once I gave the owner my reference number, I received a call later that night around 10 pm from another one of the Managers, who called to first apologize for the inconvenience
