Crater Lake Mazda
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When you're ready to find your next ride, pick up some parts, or bring in your Mazda for maintenance or repairs, come in to Crater Lake Mazda. Our hardworking sales, service, and finance teams are happy to take care of all your automotive needs.

Whether you hail from Central Point, Grants Pass, Ashland OR, Eagle Point, right here in Medford, or anywhere else in the area, we're dedicated to providing you with some of the best customer service available in all of Southern Oregon.Drop by today and let us prove how hard the Crater Lake Mazda team can work for you.

For expert car-buying assistance and service in the Medford, Oregon area, look no further than Crater Lake Mazda. We are backed by a large network of dealerships, while still maintaining the small-town values and feel of our location. The Lithia Automotive Nationwide Dealership Network, founded in 1946, is one of the largest collective groups of dealerships in the U.S.
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At Crater Lake Mazda, we understand the importance of making your car-buying and service maintenance needs simple to fit into your budget and busy schedule. Oregon drivers near Ashland, Grants Pass, Central Point, and Eagle Point can rely on our experienced dealership staff to help you discover the latest in Mazda car and SUV inventory and maintenance specials.
Mazda vehicles are some of the top performing cars and SUVs in the industry, but you need to keep them maintained if you want them to stay that way. If you're like most people, you don't have the time or mechanical aptitude to do all your own service or repairs. That's why you should do like many other people in the Medford and Central Point, OR areas do and bring your vehicle to the service center at Crater Lake Mazda.
Inviting and refined, the CX-9 Signature cabin is adorned with Nappa leather and features a larger 10.25-inch center display. 2nd-row captain's chairs1 provide the ultimate comfort, while new patterned aluminum trim accents, new quilting and piping on seats add a touch of inspiring style. The Skyactiv-G 2.5 Dynamic Pressure Turbo engine provides effortless acceleration when and where you need it most.
Remotely start the engine, check vehicle status reports and more through the MyMazda App.1 And so you don't miss a moment, your vehicle can also be equipped with in-car Wi-Fi2 capabilities - and provide access to emergency services like automatic 9113 dialing and roadside assistance. Our Kodo design language captures a sense of movement, even at a standstill.
Pre-production Mazda3 2.5 Turbo Sedan and Hatchback shown with Premium Plus Package and accessories. Available late 2020. Just beyond the velvet ropes of convention, the Mazda3 2.5 Turbo Hatchback awaits with the motor running. With up to 250 hp1 and up to 320 lb-ft of torque, 1 coupled with our i-Activ AWD, this hatchback responds instantly and smoothly to every urge and impulse.
Reviews (10)
Samantha Johnson
Samantha Johnson
Feb 04, 2022
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Supper unprofessional. Did thousands of dollars worth of work and labor on my Mazda and was never given a break down/receipt of work performed. Have left multiple messages, even went in person and have been told they would get them to me. This has been going on since September and still nothing from them. That's over 4 months!..Half the time they don't return voicemails regarding the issue. MY VEHICLE IS STILL HAVING THE SAME ISSUES THEY CLAIMED TO HAVE FIXED ON MULTIPLE OCCASIONS. Some work were simple fixes that took over a month to complete leaving me with no car. Im honestly not sure there
Robert Grotting
Robert Grotting
Jan 15, 2022
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Sales person did not pressure the sale, made sure I was happy with the vehicle I went there to look at. Great car with a good value, finance person showed me extra options an also didn't pressure the sales of them either. Best experience I've had with a dealership.!
Greg Pandrea
Greg Pandrea
Dec 25, 2021
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Recently purchased a used car from Crater lake Mazda. I am extremely happy with service! Rich Outfleet was a genuine human being, no pressure and he hustled to get a car that we wanted ready togo within hours. Exceptional customer service experience! Along with all the rest of the staff as well! Thanks again Rich for putting up with my impatience, your the best!
Amelia Mason
Amelia Mason
Dec 23, 2021
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I had such a wonderful experience at Crater Lake Mazda. Tanner, my salesman, was amazing in helping me purchase my first vehicle. After searching extensively at several car dealerships in the area, it was Tanner who made me feel safe. He was able to get me an amazing deal in these difficult times, and I’m absolutely in love with my car. He also was aboe to come through when many car dealerships are low on inventory, which I know is a supply issue, but still it was amazing to have my car a week after contacting Crater Lake Mazda. Throughout the whole experience, Tanner explained everything extensively
Gilbert S. Han
Gilbert S. Han
Dec 14, 2021
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I have purchased a car from them, worked with a Glen, salesman. I wanted to report a bad experience with this dealership. He was not knowledgable in terms of car buying process, and took a lot of time to go back and forth. Majority of time his answer was "I will ask to my manager"
But it is fine. It's ok to not know about things. I am really really disappointed by his attitude after sale happened. Right after I gave them a check, he turned his back to me.
He told me car was thoroughly checked. When I got it, fuel level sensor malfunction light came on. I reported it to him to share some responsibility
Richard MacInnis
Richard MacInnis
Nov 02, 2021
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After posting a long winded one star review about my 8 week disaster, I got a typical corporate response to side step the issue. I contacted Jim about the response as it did not help the matter. After talking with Jim we were able to have a positive conversation. The timing happened to work out and Mazda was able to provide me with a loaner. The customer service has also been transparent for the first time and I no longer have to initiate phone calls. Mazda earned another star, perhaps one more if all goes well over the next couple weeks. Lena and Vanessa are still amazing. Thanks you two.
Paul Rubin
Paul Rubin
Oct 27, 2021
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We had our 2016 CX 5 towed to Carter Lake Mazda for a late night drop off. On a trip from San Francisco to British Columbia the drain plug for the oil pan fell off, we lost all oil and then, of course, the engine.
Phil, the Mazda service manager, went above and beyond to help us. He managed to squeeze us in to a schedule that was booked out for two weeks. He confirmed that engine was frozen and the drain plug was lodged near the rear of the car somehow. Kind and generous.
He helped with by speaking with our home base Mazda service manage. He helped with advice on car rental, on transferring a
Richard
Richard
Sep 16, 2021
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Super disappointed. Found the perfect vehicle listed price might have been a little bit more than I wanted to pay. To only find out it should have never been on the website. Was sold before even listed. Not even a very good explanation as to why it was not available, just an oh well.
By your response is obvious you did not even bother to read the details of my review. The vehicle was never available, sold before listed. Salesman didn't really care.
Jessica De Carriere
Jessica De Carriere
Aug 17, 2021
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I worked with Isaac, Rich, and Roy and they were all so very helpful. I feel like they understood what our certain situation was and really went above and beyond (kept in contact with me almost daily) to find me the car I needed and within my budget. I would definitely recommend them!
Neal Hribar
Neal Hribar
Jul 20, 2021
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Love my Mazda but Crater Lake Mazda is the worst for service I have seen in owning 15 autos.
They are not trained at the front desk or in the shop.
I got my 2nd Mazda from Power Mazda in Salem - what a great team they have.
I do not recommend you buy a Mazda until Crater Lake Mazda gets their act together.
It has gotten worse since Lithia bought them.
Neil H