General Heating & Air Conditioning has provided innovative solutions and exceptional service to homeowners and businesses for over 50 years. Located in Shakopee, we serve the greater Twin Cities metro area with quality products properly installed at a fair price. You may never know when you're going to need us, but we'll be there when you do.
We sell, service, and install heat pumps, furnaces and boilers, air conditioners, and air and water quality systems. If it heats or cools, we fix or install it! Our services also include HVAC inspections. If you are buying or selling your house, or if you need a safety inspection done for your rental units, give us a call at 952-445-2820.
Whether you call us for a repair or new installation, we promise expert workmanship backed by a 100% satisfaction guarantee. No gimmicks, just business done the right way and a partner you can trust with your heating and cooling needs for years to come! Check out our reviews and you'll see why we've been the most trusted heating and cooling company in the Twin Cities since 1969.
We sell, service, and install heat pumps, furnaces and boilers, air conditioners, and air and water quality systems. If it heats or cools, we fix or install it! Our services also include HVAC inspections. If you are buying or selling your house, or if you need a safety inspection done for your rental units, give us a call at 952-445-2820.
Whether you call us for a repair or new installation, we promise expert workmanship backed by a 100% satisfaction guarantee. No gimmicks, just business done the right way and a partner you can trust with your heating and cooling needs for years to come! Check out our reviews and you'll see why we've been the most trusted heating and cooling company in the Twin Cities since 1969.
Services
It's important to stay cool! That's why you need quality service when it comes to your air conditioner. You can rely on General Heating & Air Conditioning for fast, reliable service when you need it the most. We provide air conditioner installation, replacement, and repair for homeowners and business owners in Shakopee and the surrounding west metro area.
Shopping for a new air conditioner for your home or business? General Heating & Air Conditioning can recommend and install a system that provides the comfort and energy efficiency you desire. After more than 50 years in the heating and cooling industry, we've seen it all and know what makes a great air conditioning system.
When your air conditioner stops working on a hot day, you need a solution fast. That's why General Heating & Air Conditioning provides emergency air conditioning repair services 24 hours a day, 365 days a year. Our certified technicians are on standby, so when you call, we're ready to help you with your residential or commercial repair.
Buying a new furnace is a significant investment for a homeowner or a business owner, so it's important to select a quality product and have it installed by an experienced technician. At General Heating & Air Conditioning, we've provided furnace replacement and installation services to Twin Cities homeowners for more than 50 years.
When your furnace isn't working properly, you need help fast, especially in the middle of a harsh Minnesota winter. But don't rush to schedule an appointment with the cheapest heating repair company you can find - or worse, try to diagnose and repair the problem yourself. Hire the team that has the most residential and commercial furnace repair experience in the Twin Cities metro!
Reviews (10)
Jacob Schmudlach
Jun 26, 2021
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I would NOT recommend this company. We were unfortunately paired up with them through our home warranty and both technicians (including the owner) were incompetent. Zach was rude and replaced the start-up capacitor which was not even the issue and didn't fix the problem. Cheryl, the receptionist was rude to both my wife and I and hung up on my wife. We were without AC for 2 weeks bc of this company with 2 young kids and temps reaching 100 degrees. We finally called another company on our own and the tech came out the next day and fixed the issue within 30 mins and found damage to the fan from Rich
Ryan Duba
Jun 20, 2021
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I was set up to use General Heating & Air Conditioning through my home warranty. I moved into a new place and unfortunately my air system stopped blowing cool air 2 days after moving in.
1st visit, Zach showed up and was only here for 10 minutes. He seemed irritated from the start as he was at my place before I showed up (stayed at a friend's that had AC working) but he never called ahead of time to let me know when he'd be there. He claimed it was an easy fix with the compressor. However, my place never cooled below 82 degrees.
I requested a 2nd visit, and Zach came out again. He spent more
1st visit, Zach showed up and was only here for 10 minutes. He seemed irritated from the start as he was at my place before I showed up (stayed at a friend's that had AC working) but he never called ahead of time to let me know when he'd be there. He claimed it was an easy fix with the compressor. However, my place never cooled below 82 degrees.
I requested a 2nd visit, and Zach came out again. He spent more
Bentley Schmudlach
Jun 18, 2021
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Absolutely horrible experience! Would avoid this company at all costs.We were paired up w/ them through our home warranty when our AC stopped working.1st tech came out on a Mon.(Zach)& was here for 15 mins total. My husb. went to check in shortly after he arrived & he was extremely short & rude & said he replaced the startup capacitor.Zach left w/o checking out with us or ensuring he had actually fixed the issue, which he had not.I called the receptionist Cheryl, to see if Zach left to get a part b/c he had not told us he was done/leaving-she called me back after talking w/ him & told me that he
Caleb Vandenheuvel
Feb 24, 2021
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Marvin Anderson
Feb 18, 2021
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General Heating & AC was called to come to my house 3 different times because, I could smell hints of gas in our laundry room and our thermostat wasn't working properly with my furnace. Zach came the first time and concluded it was the transformer and it wasn't clear if he did anything. The second time Rich came out and said the ignition switch was the problem and replaced it. The problem was still arising and Zach came out the third time. Zach gave me an attitude, as if he was bothered or didn't care about actually fixing the problem. I told him about the hint of gas I could smell and he dismissed
Jane Huggins
Nov 23, 2020
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Brandon Vanderwerf
Jun 03, 2020
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Called out General Heating & Air under my home warranty. Prior to the call I had an inspection done by One Hour heating & Air under my service plan. One hour gave me an invoice stating I had 4 faulty components in my HVAC system. General came out two separate times with two different technicians in about a weeks time. First one told me all AC components were bad due to them being loose / vibrating thus needing to replace the unit vs replacing multiple components. Additionally a bad inducer in the furnace. He didn’t acknowledge the blower motor failure listed on the competitions invoice on the
Theresa Kohn
Jun 28, 2019
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This is a great company-- both Zak and Rich were wonderful. I had two other companies tell me I needed a new furnace. I was shocked since my furnace is only 7 years old -- neither of those companies would try to work with the furnace company with the warranty that still covered the parts. But luckily I found General Heating and Air Conditioning -- they were able to get the parts covered using my warrantee and I only had to pay for labor. I will definitely use them again. (They actually know how to fix furnaces whereas other companies only want to replace furnaces).
Kate Hall
Nov 19, 2018
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Excellent service! They came out the same day we called about our AC and this was when the temperature was at 90 degrees. Rich was very helpful and covered all our options with upfront pricing. They had to come back the next day to put in a new part and they are were constant communication with us about what time they would arrive. All and all I highly recommend them.
Shako Sabers
Jun 06, 2017
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Our AC went out recently and here is our experience. I would give 4.5 stars for service, but 2 stars for pricing. When I called to schedule an appointment, I was quoted $165 (for first hour, then additional cost for every half hour after) which is supposedly $35 more than the reg work hours since we needed our a/c fixed over the weekend. I was fine with that since it was hot out, but then asked if this quote covered just the service or if it also included parts. The lady said it would include parts as long as he had it with him and didn't need to order it. The guy showed up on time and he knew
