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Custom Aire Heating & Cooling
Custom Aire Heating and Cooling, Inc. is proud to be your local York dealer. We install quality York Heating and Air Conditioning equipment. Not only can we show you how a new system can save you money and keep your home more comfortable, but we can keep it running reliably and efficiently for years to come.

We can also show you how affordable it is with easy financing options. Our commitment to quality goes beyond our products - it is also reflected in our reputation for excellence and integrity. At Custom Aire Heating and Cooling, Inc. we feature the York Affinity line that offers innovative features and stylish looks.

Enjoy all of the York Affinity technology including York's QuietDrive System which makes your unit virtually silent. For nearly a century, the York(R) name has been a trusted icon in America. Known for rugged dependability and tremendous value, our products stand the test of time.
Services
Here at Custom Aire Heating and Cooling, Inc., it has been our pleasure to offer the highest level of home comfort for the Colonial Heights area for years. Our foundation consists of efficient, reliable and cost effective heating, air conditioning and indoor air quality products from York. Quality heating and cooling products are just where we begin.
If you're looking for excellent service and a people-friendly approach, then you've come to the right place. At Custom Aire Heating and Cooling, Inc., our ultimate goal is to serve you and make your experience a pleasant one, and our team will stop at nothing to ensure that you come away more than satisfied.
Specializing in residential and commercial air conditioning installation, Custom Aire Heating and Cooling, Inc. is dedicated to keeping clients in Colonial Heights, VA nice and cool. No job is too big or small, and we aim to deliver complete customer satisfaction on every project we undertake. We also offer a wide selection of air conditioner models at affordable prices to meet your specific needs.
Specializing in residential and commercial air conditioning repair, Custom Aire Heating and Cooling, Inc. is committed to keeping clients in Colonial Heights, VA cool. No matter how old your system is, we'll work our hardest to repair it in a quick and cost-effective fashion. At Custom Aire Heating and Cooling, Inc., our goal is to get your air conditioner working the way it should.
When it's hot outside, an air conditioning system breakdown can be a real emergency. But don't trust your top-of-the-line air conditioner to just anyone. At Custom Aire Heating and Cooling, Inc. in Colonial Heights, VA, we have the tools and skills to perform branded AC repair. The professionals at Custom Aire Heating and Cooling, Inc. are Colonial Heights, VA's experts in branded air conditioning repair.
Reviews (9)
Stephen Mcleod
Stephen Mcleod
Aug 05, 2021
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I was having issues with my upstairs HVAC not cooling properly. I called 5 minutes before they opened and had someone answer the phone. I explained my problem and they stated they would call me back in a few minutes after checking the schedule for the day (temperatures expected to be high 90’s). Within 30 minutes they called back and stated they had a technician working nearby and they could fit me in that morning. Within an hour the technician Pete was at my house, diagnosed and fixed the problem. From the call taker to the technician, both were highly professional and the amount billed was
Shyamal Patel
Shyamal Patel
Dec 29, 2020
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Very very unprofessional technicians. They need to improve on what type of techs go on the field. Our store, QuickStop is having issues since we opened up in March 2020, and they were not able to find the permanent solution to the problem. Techs came in this morning and checked the place and said we have fixed it, it should be working now. Temp was 85 degrees. 3 hours later, they came back and checked the temp, it was 84, they said, well, since the temp went down by 1 degree, it is working, wait until the day ends. Today is Friday, we waiting the whole day, issue is not solved, temp is still 85
Tina Mccarty
Tina Mccarty
Nov 17, 2020
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Under new management fully staffed. It's worth giving them another chance. The staff will work hard for your satisfaction
Anthony Cheeks
Anthony Cheeks
Oct 26, 2020
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Positive: Professionalism
Very professional and on time. Figured out a 3 month problem with my A/C Unit in less than 30 minutes. I will definitely be contacting them again, if ever needed.
Service: Repair AC
Lay Patel
Lay Patel
Jul 11, 2020
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Not professional at all. When they know there is a issue at the place, they should have stayed and fixed it and not waited for us to test it out for few hours and even after waiting for few hours, they do not check in with you to see if things are functioning. They need to realize that this business that they are in, cannot just work in weekdays, they are working with the businesses that run in the weekends too. If they cannot fix something on Thursday or Friday, then we have to wait for them to respond to our voicemail on Monday. One thing I would recommend the business owner of this company is
David Bass
David Bass
Sep 14, 2019
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Reasonably priced and was in the same ballpark with other companies in the area, took a chance a went with this company as I need a new ac unit. They were able to come a few days after my initial quote, and arrived on time. System works well, but there is cold air leaking between the indoor unit and the duct work it is attached to. My emphasis here is the finishing work, the old tape that was used to seal this normal gap was not removed, thus causing the new tape to rip, doesn't look like a professional job. I called the company about this, was transferred to a tech, who passed my info on to the
Jacqueline Perkins
Jacqueline Perkins
Oct 27, 2018
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I recently had a power surge due to Dominion Energy which resulted in my heating and cooling units being affected. I called Custom Aire and spoke to Tina. She arranged for Pete to come out the very next day and he quickly resolved the issue. I have been a customer for many years and want to thank Doug and his staff for all their help. I wish them continued success in their future. Thanks again, Jackie Perkins
Kelly Borshch
Kelly Borshch
Oct 08, 2018
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Our air conditioner wasn’t cooling and I called Custom Aire- they said a tech would be out within the hour. He called within 45 minutes and arrived right on time. He was very professional and courteous! The AC was fixed within minutes - I was very pleased with the service I received!
Melody Bage
Melody Bage
May 21, 2018
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The HVAC at my rental property was original to the house. When I needed assistance for my tenant, Custom Aire was there right on time! It turned out that the system needed to be replaced. I was treated very professionally and fairly. Everything was just as promised. It is a pleasure to find there are still businesses out there who strive to treat their customers right. I highly recommend Custom Aire!!!