My daughter is a college student in the area of Prime Saco and needed a service appointment for her 2016 CRV. The staff was super helpful and had the car ready before the time it was promised. She provided great customer service. She kept me updated on the status of my car and arranged for my transportation home when I had a safety issue with my car door which required an unplanned car.
Took my 2019 airstream interstate GT in for new water pump and macerator as well as several other repairs. These guys did a great job. Everything now works! Asked them to put a Prime Motor Cars. Had my first service today on my 2021 Ram Rebel. The service team was fantastic. They got me right in at my scheduled time, explained what they were going to do, and gave me an estimated amount of.
Took my 2019 airstream interstate GT in for new water pump and macerator as well as several other repairs. These guys did a great job. Everything now works! Asked them to put a Prime Motor Cars. Had my first service today on my 2021 Ram Rebel. The service team was fantastic. They got me right in at my scheduled time, explained what they were going to do, and gave me an estimated amount of.
Services
Thank you for choosing Prime Automotive Group where we make car buying convenient, simple, & safe! If you're looking for more information around leasing or buying, selling your current vehicle, or auto service & repair needs then you've come to the right place. We invite customers all through-out the New England, New York, & New Jersey areas to learn more about us below.
At Prime Automotive Group, we carry many new cars, trucks, and SUVs available for you to test drive. Our locations across New England include many popular automakers. From new luxury-packed BMW vehicles to new Ford models and everything in between, we encourage you to browse our extensive inventory and reach out to our specialists for more information.
Massachusetts and Maine drivers who own a small, medium, or large business will appreciate our commercial vehicle inventory. From Mercedes-Benz commercial vehicles to Ford commercial trucks, we are confident we will have a vehicle that will help you out. Please take this time to browse our currently available inventory and let us know if you have any questions.
Leasing a new vehicle from the Prime Automotive Group is an excellent decision. Our Prime consultants all through-out New England which includes Massachusetts, Maine, New Hampshire, & the New York metro area are here to provide you with a car-shopping experience like no other. There are many perks to leasing.
Combustion engines may not be going anywhere soon, but the automobile's destiny is unquestionably electric. And drivers from Massachusetts to Maine can obtain their own piece of the future with a hybrid or electric vehicle from Prime Automotive. Have a look at our wide range of available alternative-energy models.
Reviews (9)
Brenda Sowick
Apr 15, 2021
Report
My niece bought a car from them and asked if it had remote starter, she was told it didn’t have one but to have it installed it would cost $500.00,for the year and make of car it was standard equipment, she didn’t agree to it and was going to have it installed elsewhere..... sales should take the second to look at what comes with each vehicle before trying to scam more money. Be aware and do your homework to knowledge yourself before buying a car from here
Chefz
Dec 13, 2020
Report
The main sales manager at this place should really reconsider on how he treats his customers. We drove almost 2-hours to check out his shop and we were greeted with a very negative and cold attitude. They offer no wiggle room, no negotiation on pricing, and we will never go back there again. If you are looking for a terrible buying experience... go here!
Phuoc Peter Le
Nov 13, 2020
Report
I went to Prime to purchase the car twice and both time they screwed up. They made me filled out the application to run my credit and taking my credit card for a deposit and later the sales manager email me and said the car had sold. They don't seem to care how much time you spent to look for car and time that you wasted at their dealer ship. This is my second time and will be my last time there with any Primes location. I am posting this to make people aware of what going on there. Hopefully this will help other people not to go there bc they going to screw you up as well. I have to go with 1
Ryan S. Rs
Aug 17, 2020
Report
Prime Hyundai of Rockland closed without notifying any customers. I had 3 free oil changes which were never honored by them. They said they were a Hyundai promotion then in fact they were a Prime promotion. I even called Hyundai customer service to verify this. I will never go to a Prime dealership to buy it service a vehicle.
Greg Magliozzi
Jun 27, 2020
Report
NEVER USE THEIR SERVICE DEPARTMENT!!!!!!
I purchased a certified 911C4s from champion Porsche in Pomano beach Fl. Had a little squeak in breaks after about two weeks, brought the vehicle to Porsche Westwood they told me my breaks were 80% gone in the rear and need new rotors and pads $2400.00 . To my surprise I called champion Porsche they were adamant that there certified readings were correct at 5mm rear and 7 mm front however still offered to pay for the break pads . So feeling I was being taken advantage of by someone I made another appointment with Porsche Norwell for same complaints breaks
I purchased a certified 911C4s from champion Porsche in Pomano beach Fl. Had a little squeak in breaks after about two weeks, brought the vehicle to Porsche Westwood they told me my breaks were 80% gone in the rear and need new rotors and pads $2400.00 . To my surprise I called champion Porsche they were adamant that there certified readings were correct at 5mm rear and 7 mm front however still offered to pay for the break pads . So feeling I was being taken advantage of by someone I made another appointment with Porsche Norwell for same complaints breaks
Michael Castillo
Oct 14, 2018
Report
Naushad M. K.
Sep 09, 2018
Report
Very bad experience. Never choose this dealer if you have other option. I bought a certified car from them and they didn't gave me the documents. I ran behind them almost 6months to get some sort of documents. None of the people including managers responded properly when I approached them for the same. I have to go personally almost 8times and numerous phone calls and emails to make them respond after 6months.
Short story: worst kind of after sale service I ever experienced in my life. Never go there or deal with them... their smile and talk last only upto you pay money.
Short story: worst kind of after sale service I ever experienced in my life. Never go there or deal with them... their smile and talk last only upto you pay money.
Clyde Brown Jr
Jun 19, 2018
Report
Weinbergdh
Sep 21, 2017
Report
