Let Roselle Motors show you how easy it is to buy a quality used car in Roselle, Elgin. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget.
Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive. I hereby consent to receive text messages or phone calls from or on behalf of the dealer or their employees to the mobile phone number I provided above. By opting in, I understand that message and data rates may apply.
This acknowledgement constitutes my written consent to receive text messages to my cell phone and phone calls, including communications sent using an auto-dialer or pre-recorded message. You may withdraw your consent at any time by texting "STOP".
Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive. I hereby consent to receive text messages or phone calls from or on behalf of the dealer or their employees to the mobile phone number I provided above. By opting in, I understand that message and data rates may apply.
This acknowledgement constitutes my written consent to receive text messages to my cell phone and phone calls, including communications sent using an auto-dialer or pre-recorded message. You may withdraw your consent at any time by texting "STOP".
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Reviews (17)
Dee S.
Oct 26, 2019
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Horrible. Absolutely horrible. I called ahead and asked to see a specific car. Over the phone they seemed happy to have me, I show up and ask to see the vehicle and they had no idea what I was talking about. I had to explain multiple times what car I was looking to see. They finally understood which car and told me someone else was looking at it. So I stand there, in their very unwelcoming "lobby" until they then informed me that the people looking at the car were going to buy it. So I drove 45 minutes to basically get told that it was all for nothing. Calling ahead doesn't mean
Lazaro O.
Aug 20, 2019
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We called regarding a vehicle and "Miguel" told us it was still available, but he was not going to be there to ask for "Juni" he would be expecting us. We get there, after driving an hour and of course the vehicle was sold Saturday and they didn't have time to update their inventory. It's all a scam to get people to their dealer to rip them off.
Anon N.
Nov 01, 2018
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Never Step Into the steps, Wanted to check a car and waited they said its being delivered here from the other dealer, I said for how long 15 min most, 2 hours later they got my information and ready to buy, but still no car insight. They told me they lost the keys and being copied. we went to the sight were the car is sit down and they started talking the payment and i haven't even seen the car yet? So another 2 hours in I and finally saw the car and not interested anymore but continued to sell and I said no...Unprofessional most are Spanish speaking and and they have different locations
Joseph P.
May 22, 2018
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WORST PLACE EVER!!!! DO NOT GO TO ANY OF THE ROSELLE MOTORS! They tried to bait and switch a car on me. They falsely advertise one vehicle that they don't even have at their location. When you get to the dealership they tell you "oh it just sold", and try to sell you another car. Worst! Worst place ever!!!! They don't even deserve one star.
Melissa G.
Aug 11, 2017
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This place is a joke. My bf bought an 05 Escalade, that had I been with him, never would have been purchased. Half the dash doesn't work. Speedometer works when it feels like it. Check engine light is on. Tire pressure monitor light is on. Airbag light is on, etc. AC didn't work, but they did fix that after her purchased. About 2 days after buying it, it starts leaking oil everywhere. When he takes it in to have the AC fixed, they tell him it's the Rear Main Seal, and they want $1200.00!!!!!!! If I could give this place negative stars, I would. Don't waste your hard earned
Daphne S.
Jul 14, 2017
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This is the worst Car dealership on earth!!!!!! From the time I walked in the door. I should have followed my first mind a ran away FAST. The games started as soon as we walked in the door, the internet sales person told me the car I wanted was being driven by one of the sales manager, who came in and identified himself as an owner which he turned out to be an office manager or something (Moises...BIG POSER) Second, The car looked like he was living out of it, so the internet sales person (Elena or Alana BIGGEST LIAR) She lied so much, I just blocked her out Disgusting. Because of the condition
Agata S.
Feb 19, 2017
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This is a very unprofessional business. I brought my whole family with to buy a car including my 1 year old and was there longer than we should have been. We drove over an hour to see this car because we were pretty set on buying it and we applied for a loan and it took over 4 hours to get approved. What we got approved for was a joke and we had pretty good credit. We kept trying to work out a deal with them and eventually got somewhere with them and then I had to leave with my 1 year old because it was getting late, so I left my husband to deal with all the paperwork since the car was ours at
Tricia M.
Oct 18, 2016
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We live 2.5 hours away from Rosselle Motors and decided to make the trip to purchase a suburban from them. We talked with an associate right before we left to confirm that the vehicle would be there for us to look at. They confirmed that yes, the vehicle would definitely be there. After being on the road for 1.5 hours, the associate called to confirm that we were still coming. We sated we would be there in 1 hour. When we got there, the vehicle wasn't there because the owner took the vehicle for an "emergency"!!! There were at least 30 other vehicles on the lot that he could
Guadalupe B.
Jul 19, 2016
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Such terrible customer service, don't waste your time or money there. I will be reporting them and making an official complaint to the Better Business Bureau after this post. My husband went to see a truck, applied for financing, was told to go Saturday and he did and he also put a $1000 deposit on the truck he wanted and he was told to go back on Monday with the other $2000 he needed for the total deposit but that the truck would not be sold since his initial $1000 deposit would hold the truck for him and it wouldn't be sold to anyone else. He goes there today and he was made to wait
Jessica R.
Jun 28, 2015
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NEVER EVER GO HERE!!!!! We bought our Jeep Liberty here in the fall last year. 3 months later the engine has blown. It took them 5 months to fix. When we finally went to pick it up they told us the engine blew because of a 300$ radiator fan. A 300$ part cost us 3400$. If you don't speak Spanish they will take advantage of you completely. ( I'm Puerto Rican but don't speak Spanish) They don't care about anything but money. We told them we have a family trying to start a business this is our business car we need it to last. Now the coolant is overheating and we have to dump more
Katie H.
Sep 26, 2013
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Beware of this establishment. Enough said, every car "Dealership" on that street gets it from the terrible body shop. Horrible dings, scratches, etc. Just lazy work. The dealer couldn't speak English as well. But, we still took one for a test drive. Smoke came from the engine. To say the least, we drove like hell to get out of there! If I could give it a negative rating, I would.
Joyce R.
Nov 20, 2012
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Ryan H.
Nov 02, 2012
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If I could give 0 stars I would. the salesman that has a slick back hair looks like your typical used car dealer grease ball was a complete d-bag to me and try to argue with me over 3000 miles on the car because of that he lost a deal I strongly suggest nobody comes here overpriced and poor customer service
M. S.
Mar 02, 2012
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Lindsey D.
Feb 08, 2012
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DO NOT under any circumstances purchase a car from this place. I bought my car there last spring for $4500, I have now put over $8500 in repairs into this car (headgaskets, piston rings, exhaust valves, speedometer, etc...). My husband looked Francisco in the eye and told him that I would be driving this car across the country by myself, and needed to know that this would be a safe car for his wife- of course he said yes. THIS PLACE IS SOOOO SHADY.
Peter P.
Dec 09, 2011
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Save yourself the trouble of this place and don't even bother. Bought a car from here about 4 months ago and salesman showed me a clean car fax and promised this car had a clean title. Next thing I know I receive a letter from the state saying this car is a salvage vehicle. So the salesman lied to me to make a sale which is unbelievable and completely childish. Now because of this I have issues with my finance loaner because Roselle Motors neglected to take care of any legal issues with a salvage vehicle and now I have the state and my finance loaner on my back when all this should've
Jennifer S.
Aug 10, 2010
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We are about five months into our relationship with Roselle Motors and so far, so good. Without the best credit, we probably paid a bit more for a used car than we should have. Roselle Motors is financing the car directly, they aren't charging interest, have been nice enough to adjust the payment due date to coincide with our payday and are just decent people. Thanks much for a good experience to date.
