Lewis Carpets
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Lewis Carpets
Discover carpet, tile, vinyl, hardwood, and area rugs in addition to wall tile, countertops, cabinetry, and window treatments. Our buyers shop the world to stay on top of current trends and provide the latest in home design. Finding the perfect design for your home can be overwhelming and that's where our sales design consultants come in.

They provide a level of expertise throughout the entire buying process from design to final selection. You make it home, we make it beautiful. Your design ideas come to life with our extensive array of carpets, tile, countertops, hardwood & so much more! Sit back and relax. After all, with our help it's easy to give your #interiordecor a face lift.

Schedule an appointment with our #designexperts via #linkinbio. Don't let your window treatments take a back seat when remodeling your home. Sophisticated shades shed new light on any room's aesthetic. Explore options with the help of our #designexperts by scheduling an appointment via the #linkinbio.
Services
Travel back to 1954 and the driveway outside a small building on Skokie Blvd in Northbrook. Notice something that's missing? It's the sound of cars on the expressway for one. Our original home on the Northbrook prairie was built prior to the Edens Expressway. In the beginning, dreams were big, but our capabilities were smaller.
Lewis Floor & Home is open by appointment to ensure a one on one personalized shopping experience with a professional sale design consultant. We're experiencing a labor shortage and walk ins will be accommodated if a sales design consultant is available. If not, we will be happy to schedule an appointment for you.
Our buyers shop the world to stay on top of current trends and offer you the latest in home design. You make it home, we make it beautiful. Your design ideas come to life with our extensive array of carpets, tile, countertops, hardwood & so much more! Don't let your window treatments take a back seat when remodeling your home.
Our in stock program is a collection of the most popular styles in carpet, tile, vinyl flooring, and area rugs. Product selection is our biggest competitive advantage. Because of the depth of products we have and the way we buy, we get the best pricing. It's "savvy" buying and convenient one-stop shopping!
Our exquisite selection of fine wool carpet is perfectly curated to showcase the best designs suited for today's fashion minded consumer. Browse our beautiful in stock styles below to find the perfect one for your space and available for quick installation. Wool is a natural, luxurious long-lasting material that resists soiling and crushing because it has a natural protective membrane that keeps dirt on top of the carpet making vacuuming easier.
Reviews (21)
Steve Sergesketter
Steve Sergesketter
Feb 02, 2022
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Terrible customer service. I received a call from Sharon, the customer service rep, 15 minutes into my install saying they made a mistake and what was previously communicated and confirmed by Lewis via phone calls and email as well what they offered in their contract was wrong and I owed over 50% more to finish the job they just started. Only after being berated by Sharon who questioned my morals and asked how can I sleep at night knowing I was stealing from them and Djuro, the General Manager who said I should have known they made a mistake - something that was not evident from the paperwork and
Steve S.
Steve S.
Feb 01, 2022
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Lewis doesn't stand by their quotes or contracts.

I receive a quote for my basement, paid a deposit for the basement and decided to have them quote my bedroom as the carpet I selected was on sale. I received a follow-up quote in an email that stated "here is the new contract with everything included." The new contract stated Lewis was going to carpet the basement, stairs, landing and my bedroom, the square footage and price both increased proportionally and diagrams of both the basement, bedroom and stairs with landing were all included in this new contract as well. I was told
Matthew
Matthew
Jan 20, 2022
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Don't bother. Walked in without an appointment and the woman at front desk could not have been more rude. She talked to me like I was a threat to their day. I asked if I was not allowed to peruse the store and her tone was so condescending. I see no reason to reward this store with my business
Cleangene
Cleangene
Oct 14, 2021
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They have great customer service and their variety of products is unmatched! Their prices are about par for the course and delivery times seem to be a little long, but I think that's because we're just coming off of Covid-19.
Anna G.
Anna G.
Sep 05, 2021
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I'm giving two stars because the showroom is large and pleasant and the process to check out samples was easy. Everything else about my experience was 1 star or less.

Lewis requires/requests an appointment to get into their showroom. I dutifully made mine and organized my day around it so as to be prompt. I was, of course, kept waiting over 20 minutes as my salesperson helped another customer. When I asked if someone else could help me, I was told I could look around the showroom by myself as I waited for my salesperson. What exactly is the purpose of an appointment? Isn't looking around
Naila M.
Naila M.
Apr 16, 2021
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We've done business with Lewis over the years and liked it because it's convenient and they have a nice selection. We just had carpet put it , and although we are happy with the product, we have had a less than optimal experience with their customer service. Poor communication, they haggle and are inefficient with trivial things (samples), somewhat pushy salespeople (likely heavily commission based, where if you need something and your salesperson isn't there -- tough luck), and arrogant/rude customer service. They (customer service) act like they are doing us a favor , despite the
Richie B.
Richie B.
Dec 30, 2020
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Large showroom with a relaxed atmosphere and welcoming sales staff.
Not just a vast flooring selection, they also have authentic wool rugs, wall tiles and stone.
Interior design team will boost your confidence to create a stylish look.
They've been in business for as long as I've been driving down I94, and that's for a good reason.
Joe Gordon
Joe Gordon
Jun 13, 2020
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We purchased a home with existing older carpet in the finished basement. We were referred to Lewis Carpet to purchase new carpet. Our sales rep Oxana was very knowledgeable, helpful, efficient, and very pleasant. The carpet was installed in May 2019. Two months later in July, water flooded our basement and soaked a large area of the carpet. We paid our contractor to remove it and dry it out immediately. The pad was ruined and discarded and it remains to be seen if the carpet that was flooded is able to be salvaged and reinstalled with a new pad. After removal we were able to see the tack strip
Sandra Casparriello M.
Sandra Casparriello M.
Dec 08, 2019
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INCREDIBLY PROFESSIONAL EXPERT LEVEL EXPERIENCED STAFF. A one still shop for most everything you're looking for : tile, slab counters, hardwood, all the brands of carpet.
Marilyn S.
Marilyn S.
Oct 29, 2019
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Remodeling is such a mess-we were dreading it. But Lewis Floor & Home was a total pleasure to work with, from our first question to our final installation. We never had one moment of aggravation, and our new floor looks beautiful. We couldn't be happier. Thanks!
Susan C.
Susan C.
Sep 28, 2019
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They have large selection of flooring, tiles and other materials for home remodeling. Joe Poklop was friendly, very knowledgeable and responsive. Thanks for your help.
Jason M.
Jason M.
Jul 30, 2019
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Marni and Mary Kay helped me pick out window treatments for my new condo and I couldn't be happier. They listened effectively to my taste and then presented options that they thought I would like - given the sheer number of choices available, their ability to help narrow down the field to a manageable set of options gave me the ability to really decide what I wanted. They followed up on emails promptly and didn't try to steer me to the most expensive options, but rather what they thought would look great.
Mc C.
Mc C.
Apr 30, 2019
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Arrogant customer service.
I had a bad experience with getting an estimate for carpeting from a salesperson who never got back to me after I sent her multiple emails with the information she was requesting in order to get a quote. When I called back the next day, they said it was her day off. They then asked another salesperson to help me who was honest and said she was inexperienced and I should talk to the manager. The manager calls back and says that they don't do the work that I was waiting for the quote on. And he did not sound apologetic, more annoyed.
So 3 days wasted. I could have
Mitchell N.
Mitchell N.
Feb 03, 2019
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I would give 6 stars if I could. The two salespeople, Patrick and Jo, I dealt with were extremely patient and helpful. Saul, who came to my condo to measure the two bedrooms, was very efficient and answered several questions. Jake, who coordinated the deliver and installation, was responsive and on top of all the details. Jesus and his son were very careful at moving the heavy furniture and putting it back exactly where I wanted it and did a perfect job of installing the carpeting. And the carpeting looks fantastic.
Tom Blank
Tom Blank
Jan 21, 2019
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Our experience with Lewis Flooring was perfect. They have a great selection of products and we were able to take samples home to help with the selection process. We selected carpet for the entire house and vinyl for the basement. Both were installed on the date promised and the workmanship was superb. I highly recommend these guys.
Sandie B.
Sandie B.
Dec 02, 2018
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Here's what to know about remodels. Things never quite go as planned.

Here's what to know about where to shop. Because nothing ever quite goes as planned, it's important to work with a company that will be flexible and help you and want you to be happy--throughout the remodel process.

Here's what to know about our experience with Lewis. Products are sold final sale. If it comes in and you're not happy (even if the order is still on site at Lewis in boxes and could be easily returned), you're out of luck. Lewis will do nothing to help you.

Here's what to
Lauri H.
Lauri H.
Oct 28, 2018
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Lawrence Lambert did a wonderful job designing my new kitchen. It is gorgeous and I get a lot of compliments on it. He also connected me to various other contractors (plumbing, painting, electric, etc.) that I hired for the overall project. I also really appreciated his helping me troubleshoot various other items. However, the back-end of Lewis (quoting, ordering, scheduling) was very frustrating. And since Lawrence no longer works for Lewis, I would not recommend them.
Erin M.
Erin M.
Feb 15, 2017
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Larry was a pleasure to work with and our kitchen remodel is everything we dreamed it would be. Any home remodel is stressful but working with Larry made the process much easier. Larry was always available to help and answer questions and stayed true to the timeline he had originally given us. If any issues arose, he was always quick to respond or find an answer to the problem at hand. Amidst our kitchen remodel, we also re-stained our floors with another flooring company and Larry made that process stress free as possible and worked the kitchen renovations around the flooring schedule which was
Jess M.
Jess M.
Jan 29, 2017
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My wife and I worked with Larry for a set of built-in custom cabinets. We are very happy with the end result. The cabinets are high quality and look great. Larry made himself available for questions and to address the few issues we had. The installer was an excellent carpenter and constantly cleaned up as he went.

It did take some time to get thru the initial steps of design and agreement on a contract due to a few electronic communication issues. Would recommend in person interaction vs relying on email.
Danielle A.
Danielle A.
Aug 24, 2016
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Update: Still nothing from Lewis--no apologies, no sincere concern that our flooring, which cost us over 5k, started showing significant wear after one week.

They put me in touch with the brand rep, and this was his response to my concerns (see email screenshot).
Andrea R.
Andrea R.
Jul 05, 2016
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While I hope it will be a few months before baby #3 is ready to crawl (not looking forward to chasing after 3 kids), my floors are ready for it! When we moved 3.5 years we held off on doing any work to the basement. It's served its purpose well as a kid play zone, but after spending countless hours of my life down there I was ready for a little basement makeover including new furniture, paint and carpet!

I've only shopped at home carpet one for past carpet needs, but when my decorator suggested we meet there or at Lewis I chose the option that was 5 minutes from my house. Time is precious