Winslow Heating & Cooling

I had a great experience last year when I had them out to clean and inspect my boiler, so I don’t understand what happened this year. I had an appointment scheduled for this past Saturday (scheduled in advance a few weeks ago) for the annual boiler cleaning and inspection and was told someone would be here before noon. I was home all day and no one ever showed up. I called and texted shortly after noon to follow up and see if there was an update on the time but no one ever responded. I realize mistakes happen, so I called again on Monday morning to follow up. I spoke with someone who said they

On time, rapid service, willing and happy to answer questions. I would use their service again.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Thank you for wonderful care and respectful service
Services: AC installation, AC maintenance, Installation

Positive: Professionalism, Quality
Had new AC installed same day as quote. Great company

Updating my review.
Honest feedback, their scheduling/communication methods need some work.
They do the right thing and get the job done though.

Positive: Professionalism, Quality, Value
Polite and knowledgeable fairly priced ac working better than ever
Service: HVAC repair

Had me waiting for an appointment never show up never picked up never return phone call after voicemail

I called him during a cold winter day.. and he said he would come look at my furnace i waited almost all day than he finally shows up. In a hurried manner asked my to show him the unit. we go to the basement, checks the fuse than the electric, turns the furnace on and than off. while i watching him i can see he really is not TRYING to fixing the problem. he finally tells me i need a new unit and he can order me one. i was like you didnt even try fixing it he say look i have not ate and its late and this is my diagnosis. he comes back with a service fee of $150 plus 100 dollars for his work.. $250

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Out same day that I called. Explained issue and had it repaired within an hour of diagnosis. Definitely recommend.
Service: AC repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They are great. Very personable caring absolutely concerned about safety in following CDC guidelines during this pandemic. Helpful and educating homeowner about the new heating system that I bought with my new home. I bought a home with base board heaters.
Services: Heating maintenance, HVAC maintenance