Premier Automotive

Positive: Professionalism, Punctuality, Quality, Value
Ask for Reuben, he is the best around.

A nightmare of 6 months for my 21 yr. old college student! Bought what was supposed to be a reliable 2014 Jeep and assured by Faith (owner) that it was inspected and reliable! LEMON LEMON LEMON!!! Vehicle has more time at Cutter Jeep dealership for stalling, electrical problems etc. Dealership does not stand by their vehicles and even ignores calls from those involved!! Allied loan, Cutter Jeep, and Premier have certainly fallen short with customer service, ethical and safety issues!! Faith you are a disgrace!! I will list a picture of the vehicle as the plates go with the vehicle in Hawaii, so

Reuben, the head of the service department, was very nice and extremely knowledgeable and all around a cool dude. They diagnosed my problem accurately and quickly (same day) and had the part arrive from the mainland in only 2 days, when other shops told me it would take a month. Highly competitive pricing, and very upfront and honest about where the prices are coming from. I’ve been to 3/4 other shops, and premiere is by far the best experience I’ve had. I’ll be going there from now on.

Best Shop in town. Chris and Alexis do great work and Reuben always helps me understand what is wrong and what is needed. Very fair prices and quickest turnaround I’ve experienced.

Awesome! I had a coupon from Safeway for a $30 oil change and they applied it even though I have a large SUV because it's a 6 cylinder. It came out to only $40 and they topped off fluids and checked and inflated my tires without charging extra. I had a few questions about some other things that needed fixing. They were very friendly and professional and answered all my questions. I would definitely go back for other mechanical work. A+

Positive: Punctuality, Quality
This location is so convenient if you are staying at the Hilton Village! I had a very easy time getting the rental car. It was clean and the tank was full. Would use them again!

I went here after looking at cars for a while, all over. Got a good deal on a nice SUV. After I found it online I went in and took it for a ride. The sales guy was nice, had no pressure, was able to answer my questions, and had the carfax ready to check the vehicles history. So i could see that it was maintained well and had no issues. Plus they have their own garage there if you need anything fixed.
I am definitely stoked on the car, and glad that I found this place.

Great place for a rental car. Pretty expensive but very helpful staff and good place for a car rental in Waikiki. If you’re on a budget though I would recommend lucky owl car rental and they will pick you up and drop you off for the car rental.

Positive: Value
Gazelle provides great service and deals to me every time I come to island for family. Great value for money and super responsive! I also appreciate the flexibility. Thank you!