Mitchell Heating & Cooling
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Mitchell Heating & Cooling
A reliable HVAC system is the best way to keep your home comfortable all through the year. You have a significant investment in your heating and cooling equipment, so keep it operating trouble-free by partnering with your local HVAC contractor, Mitchell Heating & Cooling. We offer flat-rate pricing for all of our services.

You will know in advance how much a service is going to cost, so you don't have to worry about hidden fees and sneaky sales tactics. We believe in transparency and fostering trust with our customers. So call us today for your AC repair or heating service needs, we are here to help. An air conditioner breakdown can be frustrating, but Mitchell will provide fast AC repair so you can focus on the important things in your life.

We respond quickly to service calls and provide 24/7 service for emergencies. If your summer utility bills keep rising, you may want to consider replacing your old air conditioner. Our comfort specialists will design a system to keep every room comfortable while cutting those expensive utility bills.
Services
Since 1973, Mitchell Heating & Cooling has served commercial and residential customers in the Raleigh-Durham metropolitan area by providing exceptional service and honest prices. Our service technicians have worked on every brand and model of HVAC equipment imaginable, but it's the lasting relationships we've developed over generations that we value the most.
Allen Mitchell holds an Electrical Engineering degree from The Citadel and is a registered EIT in the State of South Carolina. Allen is a BPI Certified Professional, EPA Certified, NATE Certified, and double board certified (NATE and IGSHPA) for Geothermal Heat Pump installations. He is also a member of ASHRAE, ACCA, and IEEE.
Comprehensive HVAC Services Including Repair, Installation and Indoor Air Quality in Greater Raleigh. At Mitchell Heating & Cooling, we take your family's comfort, health and safety seriously. That's why we never consider a job finished until you're 100 percent satisfied. If you're looking for HVAC installation, repair or maintenance services, give us a call today.
Your central air conditioner plays an important role in keeping your family cool and comfortable throughout the summer. That's why the AC experts at Mitchell Heating & Cooling offer complete air conditioning installation, maintenance and repair services for residential and commercial customers in the local area.
Summer is the time for outdoor fun in the sun, but when the temperature starts to rise, you'll appreciate the cool indoor comfort your air conditioner provides. Unfortunately, your AC unit takes a beating when the heat is oppressive, so it may break down when you need it the most. If your AC unit isn't working right, call the experts at Mitchell Heating & Cooling today.
Reviews (27)
Klc Nc
Klc Nc
Dec 23, 2021
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Positive: Professionalism
Prompt service with a friendly, knowledgeable technician. Will definitely continue working with them. Also very considerate of COVID precautions.
Service: Heating maintenance
Beth Perry
Beth Perry
Dec 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Was sent notice that he was on his way and he arrived on time. Took the time to make sure
the system was working properly. Was very polite and professional. Was very happy with the work performed.
Service: Heating maintenance
Sarah Hall
Sarah Hall
Dec 15, 2021
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Called this am & tech came today & fixed the heat. Great service, courteous, friendly & knew what to do. Highly recommend. Thanks Franklin Hall
Charles Goldstein
Charles Goldstein
Dec 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They showed up on time. The young man was friendly and fixed the problem with our AC before doing the fall maintenance on our heating and humidifying systems. We are now good to go for the winter (and any warm days that happen to pop up). We are extremely satisfied.
Services: AC maintenance, HVAC repair, HVAC maintenance
Nick Giovanniello
Nick Giovanniello
Nov 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From setting my maintenance appointment to Keith the technician coming for the service, everything was great! They are communicative, friendly, prompt and knowledgeable. I’ve used them for almost 2 years now and definitely recommend them for your HVAC needs/issues.
Service: HVAC maintenance
Audra Yuhas
Audra Yuhas
Nov 28, 2021
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We were so impressed on how promptly they responded especially on a Sunday morning and sent out a technician. Richard was professional and explained to us what the situation was and was able to fix it right on the spot. The price was very reasonable. We will definitely be calling them in the future!! Thank you so much Richard!!
Rick Tappan
Rick Tappan
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Debbie in scheduling and the technician Angelo could not have been more professional and attentive. Their system of texts made this service call seamless. Losing your heat can be a stressful affair, but the team at Mitchell’s made it as easy as possible. Thank you all.
Service: Heating maintenance
Derek Cazel
Derek Cazel
Nov 18, 2021
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Issue with our system not blowing hot air. I called them for the first time this afternoon. They said someone would be out at 6:30pm. Richard was at my home assessing the issue at 6:30pm tonight. He replaced the faulty equipment and serviced the system. He was very knowledgeable, professional, and I know I will call them the next time I have an issue.
Lisa F.
Lisa F.
Nov 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Mitchell heating and cooling made the whole process so easy to obtain a same day service call. Angelo was awesome. Highly recommend and would use again. Angelo mentioned the comfort care option that I will be looking in to.
Service: Thermostat repair
Nancy Kealey
Nancy Kealey
Nov 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Angelo was amazing! I appreciated his professionalism and kindness very much. He did a very thorough job and was very patient when answering all of my questions. I would highly recommend Angelo and Mitchell Heating and Cooling to anyone!
Service: Thermostat installation
Meghan Deucher
Meghan Deucher
Oct 15, 2021
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Positive: Professionalism, Quality
Angelo was great! They are wonderful every step of the way from making the appointments to performing the maintenance. I really appreciate the text reminders and them letting me know who exactly is coming to my house.
Service: HVAC maintenance
Donna Scarboro
Donna Scarboro
Oct 03, 2021
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Always there when you need them. Friendly and knowledgeable assistance.
Monique Williamson
Monique Williamson
Sep 18, 2021
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I highly recommend Mitchell. I contacted Mitchell because the AC unit in our home stopped working. They made the process of replacing the AC system easy by clearly explaining the situation, cost, and payment options. They went above and beyond to ensure that we were always comfortable in our home by providing a temporary AC unit while our equipment was being ordered. The entire team was responsive and ensured that our questions were answered. The work crew was respectful of our home. They setup, completed installation, and cleaned up without any disruption to our workday. I got quotes from other
Rebecca M.
Rebecca M.
Aug 13, 2020
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Mitchell Heating & Cooling came after hours to fix my air conditioner that stopped working. I've used another company for years and still have not received a call back from them. I remembered a post I read about Mitchell and after the call center took my information I received a call from Angelo within five minutes. I was told of the fee for him to come and then we'd go from there. He arrived in 15 minutes, in the dark, and discovered the issue. The part needed was in the truck and was switched out and my air conditioner was working again! He did make sure there were not any other
Susan S.
Susan S.
Aug 11, 2020
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We have always used Mitchells's in the past. The never fail to give professional, great, service. This time, Richard and Neil came out, diagnosed and fixed the problem right away. They were respectful and courteous. We will keep calling them for the same reasons we called them today! Thank you for being a company we can count on for all our heating/cooling needs!
Denise S.
Denise S.
Jul 17, 2020
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After witnessing them take advantage of an older lady I would not recommend them at all! Spent 2 hours working on AC yesterday and didn't fix the problem. Came back today and the first guy worked 10 minutes and hung around for 2 hours. Then the 2nd man showed and was there about 1 1/2 hours. They were there so long we were wondering what they were doing. The AC is supposed to be fixed..we will see. They charged her over 800.00 for the job. When she called to see if she was over charged they added 100.00 to the bill! OH...the first guy said the part was under the warranty...then today said
Jason S.
Jason S.
Jul 17, 2020
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The first guy who showed up did not what he was doing at all. He was so unprepared had to borrow tools to work with. Then he said unit was fixed and house would cool down in about an hour. No it did not. Had to call him back finally he called someone else. They told him the part he needed. Needless to say I had to wait until the next day.
He returned the following day with part and did not know how to install it. So he waited 2 1/2 hours for someone else to show up. Still took another 1 1/2 to get fixed then the owner charges me for a $300 part that is supposed to be under warranty. Then it gets
Cathy R.
Cathy R.
Jul 04, 2019
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Our downstairs AC unit wasn't working. I called Mitchell's before they opened Monday morning and left my information with the answering service. Short version: Angelo arrived earlier than expected, found the problem, went to get the part, installed the part and we had a cool downstairs by mid-afternoon. Angelo was knowledgeable, polite and professional. Thanks Mitchell's!
Mary R.
Mary R.
May 30, 2019
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The quality of the installation was incredibly poor so if you feel like wasting a ton of money to continually get your HVAC fixed after installation, this is the company for you.

I had my air-conditioner installed in 2017 and it has been nothing but problems. I paid close to $10,000 for the unit and in 3 years after instillation I have spent another $6k getting it fixed. I had a system installed that can flow more air to the upstairs or downstairs depending on the temperatures. The regulator has frozen over five times which cost me around $100 for Mitchell heating and cooling to come out, defrost
Jennifer T.
Jennifer T.
Jun 14, 2018
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I can't say enough on how much on what a great company this is to work with on our HVAC systems. We have had them do annual service on our dual system in WF for at least 5 years. They are always pleasant, prompt and do quality work. The person who answers the calls tries her best to get a technician out as soon as possible that is convenient for us. And the technician, Richard, is very knowledgeable and works very quickly. We had another company service our unit for several years and every time they came out they always found something expensive to fix and even told us that we needed to buy
Kristina M.
Kristina M.
May 15, 2018
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Tried selling us a very expensive unit, saying ours couldn't be fixed. They were wrong. The part was under warranty. Second opinions are important!

Edit to add: it did happen in Wake Forest. Service was under my spouse's name. We had an emergency visit followed by a sales visit from you.
Chip M.
Chip M.
Mar 07, 2018
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This is what they charged my 83 year old mom neglecting the "price up front" policy. Copy and paste for invoice and other info.

https://screenshots.firefox.com/wk8ZvQhkb23TXsjH/null

https://www.homeadvisor.com/cost/heating-and-cooling/install-a-thermostat/

https://www.amazon.com/Honeywell-TH3210D1004-Non-Programmable-Digital-Thermostat/dp/B000F1ES3O/ref=sr_1_1?ie=UTF8&qid=1520459188&sr=8-1&keywords=Honeywell+Pro+TH3210D1004
Kristine C.
Kristine C.
Nov 29, 2017
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I contracted with Mitchell's to replace my HVAC system in August. The work was well done, but the final price was higher than the quoted price on the contract. When I questioned my salesman about the discrepancy, I was told that there had been a misunderstanding. I filed a complaint with the Better Business Bureau, but they never responded.
Frederick K.
Frederick K.
Aug 24, 2017
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HVAC repairs or total system replacements always seem to occur at a bad time. Mitchell Heating & Cooling is without any doubt the company you will want, if you are looking for honest analysis and peace of mind in your HVAC decisions well after they are gone. Mitchell's team is why they are well regarded in the Raleigh market. We have done business with Mitchell H&C since 2004., in 3 different homes. They have responded very quickly, and given us VERY fair and accurate diagnosis with every call. (Though there haven't been but a couple emergency type calls).

Our 15yr old
Brent W.
Brent W.
Apr 30, 2017
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I should've left a review over a year ago but unfortunately I got a bit lazy but yesterday reminded me why I should leave this review!

A year ago one of our three HVAC units died, after getting several quotes I was recommended to call Mitchell by a neighbor. I'm glad I did. They came out, quoted a competitive price that was for the same system I had been given by others but was in general about 10% overall less. In addition they of course did all the testing to make sure it was the proper unit instead of just quoting it like others did, also they secured all the proper permits ect.
John H.
John H.
Sep 15, 2015
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What a rip off. Expensive and poor workmanship. I had a fan motor and capacitor replaced. I was charged $450 for parts that cost less than $100. The total bill was $560 including a trip charge ( the trip charge I understand but a 400% markup on parts ? ). I called them back when I noticed a noise coming from the unit. They replaced the fan blade this time. I was charged another $200. $150 for a $25 part (600% markup) plus a $43 trip charge. When they replaced the motor on the first visit, they removed the fan blade. Prior to them servicing the unit the first time, the fan blade was NOT
David S.
David S.
Mar 07, 2014
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Could not be happier with Mitchell Heating and Cooling! I would pay twice the price just to deal with these guys. Their entire staff including the ladies that answer the phone are knowledgeable about HVAC systems. Their guys that installed the unit were polite and keep our yard clean. Allen Mitchell, the owner, is an outstanding individual and goes out of his way to make his customers happy.

We have had some issues related to our Nest thermostat which we installed with the old thermostat. The Nest went haywire and was causing some weird issues with the new heat pump. Allen was at our house within