Goetti Air Conditioning
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Goetti Air Conditioning
A Goettlized home keeps your family cool on the hottest days and warm on the coldest nights. Sadie Certified Technicians maintain the comfort of your home. A Sadie Guard Dog Protection plan ensures the well being of your home environment with two Rejuuuvenations, a whole home flood inspection and water heater flush a year plus free drain clearing and more.

I was a ten-year-old boy holding a flashlight for my Dad while he worked on an air conditioner for a customer. His name was Duncan Goodrich. He didn't talk much. But there's a certain kind of magic that happens when a son holds a flashlight for his father. I held it steady and quiet and Dad talked to me while he worked.

Born in the Southwest and quickly growing to provide Goettlized home environments throughout the nation. No hard sell on repair work. Always explains work needed and rates it as urgent, helpful, or nice to have and the consequences of skipping the work. Has clear pictures to show issues. When I did decided to get a new unit they clearly laid out all the options and gave easy bullet points of the differences between the units.
Services
Goettl proudly serves the Lone Star State capitol! When the summer heat hits, you can count on excellent customer service, fast response, and a 100% unconditional satisfaction guarantee. Our technicians are background checked, drug tested, Sadie Certified, and continuously trained to make sure that we do it the right way, not the easy way.
The Las Vegas heat is no match for Goettl Air Conditioning & Plumbing. We have been paving the way against the desert heat since 1939, when inventor-brothers Gust and Adam Goettl first moved to Phoenix and founded this company. Our team of trustworthy, reliable air conditioning and plumbing technicians in Las Vegas, Nevada are more than merely experts in their field.
With 350 days of sunshine a year, Tucson is literally the sunniest city in the US. Its also one of the brightest, with the University of Arizona, Raytheon, and the Davis-Monthan Air Force Base calling this city home. And rocket scientists know how imperative it is to keep chill during Tucsons incendiary summers.
Goettl was one of the original American cooling system pioneers, helping inspire the industry as we know it today. Our core belief in doing things the right way, not the easy way inspired us then and lives on more than 80 years later. Today, were continuing the Goettl tradition of superior heating and cooling installation, repair, and preventive services your family can rely on.
Many homeowners simply overlook issues with hard water. But hard water can damage your home's plumbing, which can lead to costly repairs. Our installation and service professionals are experts at installing water softeners, filtration systems, reverse osmosis systems, and chemical feed pumps. We'll help you find the best option to bring clean, healthy water into your home.
Reviews (22)
Alex Hernandez
Alex Hernandez
Jan 03, 2022
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My whole house was backed up while I had family over but luckily Goettl was able to have a technician out that day! Gilbert was very knowledgeable and was able to get it to clear. He was able to give us a camera inspection and found roots that broke into the pipe. We got that piece removed and replaced with clean outs At a good price !
I can promise you goettl has a new member for life
Janice Worsley
Janice Worsley
Dec 31, 2021
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Our AC was put in over 6 years ago, and never worked properly. We have had people out at least twice a year who would tell us that everything was fine.
Tony reviewed the concerns we have been having with our AC system, then made an inspection in the attic. He was able to tell us right away what the was causing the problems we were having. Next move - let Goettle make the necessary changes!
Ar-Md
Ar-Md
Dec 30, 2021
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I got Goettl AC, tankless water heater, and water softener this past year. The best part about Goettl is it's very receptive to calls for maintenance. Throughout this past year, if I had an issue, I never waited on hold too long and had someone from Goettl coming the next day.
I've been struggling with an odd plumbing issue that nobody could figure out. That is until Mark from Goettl came by and took the time to figure out exactly what was going on. Now everything works great! He even went above and beyond and gave me his contact information if I had any questions directly to him.
Bret Pont
Bret Pont
Dec 29, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
Company slogan is “we do things the right way not the easy way. This couldn’t be more incorrect at this time. Let’s see if they fix it or not. If they do I will correct it here with a review.
Services: Unclog drain, HVAC maintenance
Gail H.
Gail H.
Dec 29, 2021
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We had a kitchen sink drain clog and so we called Goettl as they could make it out the next day. Others we called had nothing available till 3 or 4 days. We needed our kitchen sink! So glad we called them! He called us before he came to the house so we didn't have to stay home and wait all day. His name is Brandon and he was such a great, friendly guy. He took care of the sink in no time and also cleaned out our shower drain. Very professional too but also personable. Nice combination for sure. We will always call them when we need help. Great company as we have used them before. So
Victoria Kayiwa
Victoria Kayiwa
Dec 29, 2021
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I felt like I was being sold a car at a used car lot. The initial intake was good. The gentleman stated that some will be at my home within the agreed upon time. I then received a call from a tech who wanted to go over the info over the phone because he knew the size of my home and the year it was built. Well, he provided info on the unit (which wasn't named) the price and how much I'd pay each month if I financed it. These units ranged from $9,000 to $19,000 with a rating of 1 to 5. I was not told the terms or interest rates. So with that in mind, I felt that I wasn't the customer they were looking
Jesus Flores
Jesus Flores
Dec 28, 2021
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The HVAC system in our home needed upgrading. Contacted Goettl and they set up an appointment for Tony Garcia to come out and assess the situation. Tony was on time, courteous, knowledge and very professional. Provide and honest and accurate assessment of the situation. I would highly recommend Tony and Goettl to anyone needing their services. Better than advertised!!!
Lydia S.
Lydia S.
Dec 26, 2021
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I needed new toilets installed since I just moved into a house where the toilets needed to be replaced due to age. Instead of doing what was actually needed, they tried to say that a ton of things needed to be replaced (which wasn't needed) and quoted me 8k to do the job and charged $89 just to look at it. I ended up using a different company and it was done the right way, and didn't cost me EIGHT THOUSAND Dollars! Needless to say, I won't ever use Goettl.
M. B.
M. B.
Dec 21, 2021
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While the technicians are very polite and nice, Goettl has spent a lot of money on marketing and PR and not enough in expanding the service personnel portion of their business. As a person with a vast work experience my assessment is that Goettl has over sold it services without having sufficient personnel with adequate experience and training to support those services. I have had more Goettl technicians in my home in the past 18 months than my own family or friends. I don't hold the technicians responsible; I hold the owner of Goettl, Ken Goodrich, responsible for not having sound business
Don P.
Don P.
Dec 21, 2021
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Great commercials. Poor execution. They have cancelled my scheduled service call twice. I spent 23 minutes on hold listening to how important I was as a customer.
Vincent F.
Vincent F.
Dec 20, 2021
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Our service tech Alin provided our 2.5 hvac with the highest caliber of work allowed..
Outstanding job on your customer service and work performed...
Being apart of the Goettl Sadie guard dog program has its perks...
5 stars
Thank you Alin
Melia Lynne
Melia Lynne
Dec 16, 2021
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Aaron, our service personnel, was absolutely amazing! He was efficient and quick. Most importantly he was honest. So hard to find these days. We are beyond happy and satisfied with Aaron and we most definitely will call Goettl again in the future. We will also recommend Aaron when possible! He even left gifts for us and for our furbabies! They also are beyond satisfied.
Michelle L.
Michelle L.
Dec 16, 2021
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The owner of the company did reach out and a customer service person did as well and they refunded our money. I will give them that however I am now back to square one looking for a reliable A/C company.
Rachel S.
Rachel S.
Dec 14, 2021
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Our hot water heater blew and we called Goettl for service. They said they would be here between 1-4 12/13/21. 4 came and went and they didn't show or call us. We called and were told hey had a lot of big jobs that ran o we their appointment times and that they would reschedule us first appointment on 12/14/2021. 12/14 we were notified that the Quade would be arriving soon. Quade was able to remove the old tank and install the new one quickly. He even swept and mopped the floor when he finished. Very happy with our install and with Quade.
Gabriel M.
Gabriel M.
Oct 27, 2021
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My water heater went out on 08/25/21. I had heard Goettl commercials on the radio and they sound like they're a reputable company looking out for the consumer and going to do a quality job at a fair rate. So I called them and they confirmed I needed a new water heater. I had been meaning to install a water softener system and thought might as well get it all done by this "reputable company" at the same time.
VALUE: They sold me on a "middle of the line" water heater and softener and ROM for under the sink for $7600.00. Well I should have done my research on the cost of
Chet B.
Chet B.
Sep 27, 2021
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(Original Review - 6/9/2021)
Came to my house to clear a kitchen line clog. First visit: didn't try snaking it, straight up told me they needed to to hydrojet the line and that would clear it, guaranteed. Second visit: hydrojet failed, claimed I had a hardener blockage - yet even charged me $1000 even after guaranteeing it would work. After that, I, a homeowner with little plumbing experience, rented a snake and unclogged it myself. Goettl has not yet refunded my money and am beyond irritated that they claim "do things the right way". Avoid these folks, if you can.

(Update - 9
Shannon P.
Shannon P.
Sep 05, 2021
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I want to thank daniel and George and all of the hard-working men at Goettle AC. Our AC went out in August Daniel had a crew out here the very next day. George made sure the project was done start to finish with ease. The men that came to do the labor were very professional on time and did a wonderful job. We would highly recommend Gettel AC to anyone who needs AC work. Thank you all!!
Stacy C.
Stacy C.
Aug 09, 2021
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Our brand new air conditioner started leaking over our bathroom yesterday. We called Goettl to come and check it. They stated they couldn't get to it until the next day at 3:00pm. In the mean time we had to call an emergency plumber to come out and try to dry out the ceiling. Over night the entire bathroom ceiling collapsed into the room. Goettl was again called and they said that they wouldn't make it out until 6-10 pm. We explained the situation, they didn't seem to care. We just received a call saying that the tech had gone home and we had to wait until tomorrow. For a company
Sandy S.
Sandy S.
Aug 04, 2021
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Update: The price has been adjusted and the issues has been resolved and we're happy to be moving on. Thank you.
Patricia C.
Patricia C.
Jul 19, 2021
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If I could give NO stars I would. They left us high and dry and hot as hell. They said they would be back in 2 days and 2 weeks later the issue had gotten worse and we had to call them again. So now after 2 months the AC is still not fixed. They thought by loaning us one of there portable AC units they could just abandon us again. They were supposed to be out last Thursday - NO SHOW, then Friday - NO SHOW, now today - NO SHOW.

They are horrible at their job, they don't know their "A" from a hole in the ground.

If you have a service contract with them you have my deepest sympathies
Ramona K.
Ramona K.
Jul 07, 2021
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Update: I received a call from Jennifer at Goettl. I felt that she listened to what I had to say and was genuinely concerned about my experience. I understand sometimes things happen (busy schedules, new staff etc) and service is not what they would like it to be. I really appreciate when I feel heard and my concern is addressed. I will continue to do business with Goettl.

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I have tried to call into Goettl to speak to a management level individual because my concern is not Supervisory level. I was unable to find information on their website to
Becca R.
Becca R.
May 22, 2021
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We enjoyed the installation and the quality of the hot water heater, although we noticed following that there was a dramatic markup.

However, the matter of the monthly plan and the cleaning of A/C and services are something I did not appreciate. We were told the coils would be cleaned and included in the service because we had the monthly plan. Then there was a $200.00 fee. We attempted to gain clarification and felt they talked around out question.

Furthermore, they state there is carbon dioxide leak. We need to replace the unit for 12k to 15k. Pushed for us to do it right now. Even