As the leading contractor in the construction plumbing industry, Epic Plumbing continues to grow and we have open positions for technicians and helpers in all phases of residential construction including rough in, top out, and trim installation. If you have a plumbing emergency, please give us a call at 480-834-1466.
Within minutes of receiving your call, we will dispatch a trained and experienced plumber to your location. We are available twenty-four hours a day, seven days a week, and there is no emergency too big or too small. If your questions or concerns are not time-sensitive, please feel free to browse through our Web site to learn more about who we are and what we do.
We have done our best to create an informational resource that will assist our current customers and those considering utilizing our services. At Epic Plumbing, we pride ourselves on our strict attention to detail and commitment to customer service - these qualities are how we have established such a loyal and appreciative customer-base in and around the greater Phoenix metro area.
Within minutes of receiving your call, we will dispatch a trained and experienced plumber to your location. We are available twenty-four hours a day, seven days a week, and there is no emergency too big or too small. If your questions or concerns are not time-sensitive, please feel free to browse through our Web site to learn more about who we are and what we do.
We have done our best to create an informational resource that will assist our current customers and those considering utilizing our services. At Epic Plumbing, we pride ourselves on our strict attention to detail and commitment to customer service - these qualities are how we have established such a loyal and appreciative customer-base in and around the greater Phoenix metro area.
Services
Epic Plumbing is a full service residential plumbing company. Our plumbing team services the entire Phoenix metro area. You can rest assured that the technicians who come to your home are the most competent in the valley. Our technicians will be responsive to your needs, treat you and your home with respect, and will inform you with up front pricing before any job is started.
The Epic Plumbing team is committed to excellence and attention to detail in both our field and office personnel. This, along with our 24 hour on call service department make us an exceptional choice for your new construction or custom home and residential repair/service needs. We are proud to be the plumber of choice for a number of high profile national and local builders.
Reviews (20)
Barbara A.
Dec 30, 2021
Report
Excellent customer service! Two days before Thanksgiving, in the afternoon, I found a slow drip from one of the fittings between the wall and the water softener. I called Epic and immediately felt their concern. Rather than have me wait over night for their plumber, they sent the on call plumber. He had to drive clear across the valley, a 2+ hour drive. The plumber was professional and quick, fixed the problem in a matter of minutes. Wait, the great service does not stop! Epic called me early the next morning to make sure I was satisfied and asked if they could send someone by later in the day
Mj Gamble
Oct 24, 2021
Report
Toilet running every 5-10 minutes. Tried to fix it myself but I’m not good at that stuff. I called Epic and the repair man shows up. He spends less than two minutes “fixing” the problem. Says it was only a matter of adjusting the water level and the slack on the toilet handle for $140.00. Five minutes after he leaves I have the same problem. This time I record it so he has something to actually see. I called Epic back they sent him back and he replaces part of the valve. Says if it continues to call back and it would probably need to be replaced. 15 minutes later, you guessed it. I called
Benathen M.
Jun 29, 2021
Report
Perhaps it was an honest mistake, but I was quoted $1k for a new hot water heater install over the phone. When the technicians showed up, they told me the quote was $1.4K. Either way, the sticker shock was enough to turn me off. I wouldn't tell a customer one price and then try to charge them another if I were an honest business. Maybe steer clear.
Jeremy Martorano
Feb 26, 2021
Report
Just found out that Epic Plumbing installed our water heater improperly so I've never been able to flush it but now they're saying because it's out of warranty they can't fix it for me. This is totally my bad because as a homeowner I should have noticed this before now. But still I'm just letting them know that they installed it improperly but they just tried to blame other people saying that anybody could have done something to it since they installed it even though I assure them that nobody else has touched it since them. I wasn't trying to Initially blame them. I just wanted to know how I can
Katura Salinas
Nov 30, 2020
Report
Called Epic Plumbing Christmas Eve as our soft water loop was leaking in our new home (plumbed by Epic I believe as they are on our 'emergency' list) and had our call ignored 3 times. Finally left a voice-mail and a woman called back thinking she could resolve over the phone. Unfortunately that wasn't the situation so when I explained again she was very dry and rude stating their technicians don't work weekends (it was a Thursday night). I know on call Christmas eve sucks but this is their job. Epic, you should not have 24/7 or emergency marketing on your site. Worthless for us and will be reaching
Andrea P.
Jul 08, 2020
Report
We purchased a brand new home in October 2015. Over the course of the first year we documented several issues to address with our builder at the one-year anniversary. In November 2016 we submitted a warranty request via the home builder website that included a toilet leak in the master bathroom. At that time a plumber was sent out by the builder to assess the issue. He never removed the toilet to look at the root cause. He moved the toilet back and forth/side to side, and noticed the bolts were loose. He tightened the bolts securing the toilet and told us the leak should stop. He was in and out
Seth Beezer
Jun 30, 2020
Report
Tarsem Poonia
May 19, 2020
Report
We had a leak in our gas hot water heater. The house was built in 2015. So the water heater was 5 years old and the manufacture warranty was good for 6 years. Epic Plumbing did the plumbing for all new homes in our sub division. So I called Epic Plumbing to replace the hot water heater. I was told that hot water heater was covered under warranty but not the labor and it will cost $386. When the plumber arrived he said it will cost $386 + $208 to replace the water heater and two flex hoses. So the total cost of $594 is very high to just replace the water heater. I will not use this company any more
Ahmed A.
Jul 03, 2019
Report
Alan Dee
Jun 08, 2019
Report
This was the company the builder used on construction. We needed service on some products and always received prompt professional service. We have had many sub contractors come to the home and this company was one of the outstanding companies. The service Tech Brett was always friendly on time always took her shoes off without asking. The repairs were always completed correctly. Thanks for the great service.
Mark B.
Oct 17, 2018
Report
Sonny M.
Aug 10, 2018
Report
This outfit did the original plumbing in our new construction, so, we used them for warranty work and, two fixes several months after the 1yr warranty expired (Performed free of charge; They replaced rubber rings on the same toilet.
We, of course, were glad the work wasn't charged, but remain dismayed at the cheap quality of today's toilets and kitchen sink fixtures.)
Anyway, so we later called Epic to replace a leaking kitchen fixture. They charged several hundred bucks for 15 minutes work. I inquired why they didn't charge by the hour and was told because employees previously
We, of course, were glad the work wasn't charged, but remain dismayed at the cheap quality of today's toilets and kitchen sink fixtures.)
Anyway, so we later called Epic to replace a leaking kitchen fixture. They charged several hundred bucks for 15 minutes work. I inquired why they didn't charge by the hour and was told because employees previously
Dawn D.
Mar 13, 2018
Report
Pathetic! The guy came to adjust the knob that opens and closes the tub drain, but broke it off instead. Same guy came back to install the new one and took forever to get it almost correct. Thank goodness it was a warranty repair and I did not have to pay for this nonsense. I will never ever use this company for any of my plumbing needs!
Bill W.
Mar 13, 2018
Report
I use this plumbing company for a water heater problem. The initial people that came out Was Daryl and his helper. They were terrific. My pilot light had gone out a couple days later and Doug came out he's really great and he took care of my problem for me so I would recommend these guys I don't see what the gripe is with a couple of reviewers
Michael S.
Jun 22, 2017
Report
Jennae P.
Dec 29, 2016
Report
We have always had great service from Epic Plumbing. We have had them help us with our 3 rentals as well as our personal home. On one occasion, we had another company quote us $2,500 for pipe hydrojetting. I had a hard time swallowing that price, called Epic, and was quoted $900 for the same job. I always feel their quotes are very fair, and they never have overcharged me for anything. Thanks Epic for always helping us out!
Erin G.
May 23, 2016
Report
Epic has become one of the companies I depend on to keep my business running smoothly.
I've been using Epic for about 2 years, after they were referred to me by the AC company I've used for 15 years.
Epic has never disappointed me. They handle repairs quickly, efficiently, and cost effectively.
I just had them do a job repairing a leak in a cast iron kitchen drain line in an older home. They told me that they might need to jackhammer out some of the concrete floor to get to expose enough of the pipe to do the repair because the leak was right above the floor. They told me
I've been using Epic for about 2 years, after they were referred to me by the AC company I've used for 15 years.
Epic has never disappointed me. They handle repairs quickly, efficiently, and cost effectively.
I just had them do a job repairing a leak in a cast iron kitchen drain line in an older home. They told me that they might need to jackhammer out some of the concrete floor to get to expose enough of the pipe to do the repair because the leak was right above the floor. They told me
C. J.
May 17, 2016
Report
Their web site says they are always open. Obviously that is for emergencies; still, in such a large metro area I thought they would be available for routine maintenance calls--at least for a half day--on Saturdays. I was wrong.
Today, I was told "Our techs don't work on Saturdays" and since I was also told they can't guarantee an arrival time during the week, I advised the "customer service" woman that despite having done business with them for many years, I would now have to go elsewhere due to work schedule changes.
I doubt she'll lose any sleep over it.
Today, I was told "Our techs don't work on Saturdays" and since I was also told they can't guarantee an arrival time during the week, I advised the "customer service" woman that despite having done business with them for many years, I would now have to go elsewhere due to work schedule changes.
I doubt she'll lose any sleep over it.
Jeff H.
Apr 29, 2016
Report
Stay away. They are a complete ripoff. I had an ejector pump replaced by them. Yes, they quoted me a price of $4300 upfront to install the pump. I was naive to the cost of these pumps and was too busy with work to do some research on my own. Turns out you can get the very same model pump they installed, online for $1350 from a plumbing supply warehouse. So, basically I paid several thousand dollars for them to install the pump. Call me stupid for being taken, but this is outright robbery. The owner told me that they install these pumps in Scottsdale all the time and nobody ever complains and that
Chaa Raa T.
Aug 18, 2015
Report
