From trenchless sewer repair and replacement, re-piping, water heater repair and replacement, low water pressure problems, to sump pumps and sewage pumps we have what it takes to get the job done. We have seen almost everything possible in our 103 years of service. That being said, we have no current plans to stop work in the office or on job sites.
If the need should arise, we will take immediate action to temporarily suspend work. We understand the importance of staying on schedule for our projects but feel that the health and safety of our clients and employees must come first. If you are feeling unwell in any sense, please show the courtesy of contacting the office to reschedule your appointment.
We, of course, will contact you to reschedule if our appointed team member feels under the weather or has any concerns about their possible exposure to the virus from recent interactions with others. I needed help with a side sewer line but I wanted to do the excavation work myself (I'm not in the market for paying $90+/hr for ditch-digging).
If the need should arise, we will take immediate action to temporarily suspend work. We understand the importance of staying on schedule for our projects but feel that the health and safety of our clients and employees must come first. If you are feeling unwell in any sense, please show the courtesy of contacting the office to reschedule your appointment.
We, of course, will contact you to reschedule if our appointed team member feels under the weather or has any concerns about their possible exposure to the virus from recent interactions with others. I needed help with a side sewer line but I wanted to do the excavation work myself (I'm not in the market for paying $90+/hr for ditch-digging).
Services
O'Neill Plumbing was originated in 1917 by James O'Neill. After working out of his home for several years, it became clear that he needed a shop. Times were good, indoor plumbing systems were on the upswing and construction of new homes made it apparent that West Seattle was a good place for a local plumber.
O'Neill Plumbing Company has been providing quality service by experienced journeyman plumbers since 1917. A family owned and operated business that spans four generations means we take pride in being Clean-Fast-Professional. O'Neill Plumbing was originated in 1917 by James O'Neill. After working out of his home for several years, it became clear that he needed a shop.
Whether you need to replace an outdated water heater or want to install a new toilet, O'neill Plumbing has the experience to help. We will treat your home as if it was our own, offering the highest quality of customer service. For any drain cleaning, toilet replacement, faucet installation or garbage disposal work, contact us to request an appointment.
With our large inventory of cutting edge equipment and tools, we will get your on-site job done in no time. We can even perform video drain inspections, providing you with a fast solution for all your sewer problems. Our company offers a wide range of repair and underground utilities services, including the following.
Reviews (20)
Alred E.
Jan 05, 2022
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I used O'Neil this summer to re-pipe, install new kitchen and bath fixtures, new drains under kitchen and bathroom sinks, new water heater, new outside faucets in home. Re-pipe was to be done in crawl space--which is very difficult since the work is performed in awkward positions. I had stressed to the service manager as the re-pipe was being done should the plumber come across anything else that should be repaired/replaced to notify myself for authorization to repair. After the entire job was completed, O'Neil had to come back twice once to repair leaking kitchen drain and repair
Kira S.
Dec 30, 2021
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Professional, courteous, and efficient. Our basement bathroom/laundry room drains started back flowing sewage on a Sunday, after Christmas, in a snowstorm. They were honest that the earliest appointment was Tuesday (but no other plumbers could come earlier either), were punctual even though they were concerned about ice on the roads, treated my home with a respect that past plumbers have not (covered their shoes, did it scratch tiles), and got the problem fixed in an hour. There's nothing like living with sewage for two days to really appreciate a good plumber!
Jesse G.
Dec 23, 2021
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Last night during a midnight trip to the little boy's room I realized that my normally dry bathroom had turned into a walk-in tub. There was water all over the entire floor and it was almost at the point of seeping out of the bathroom.
After sacrificing a roll of paper towels to clean it up I found out the culprit was a broken shut off valve under sink. I got online and chatted with O'Neill Plumbing's chatbot. Within ten minutes a real person wrote me back saying they would call in the morning. And they did! They called at 7:30 and there were two plumbers at my door by 8.
The plumbers
After sacrificing a roll of paper towels to clean it up I found out the culprit was a broken shut off valve under sink. I got online and chatted with O'Neill Plumbing's chatbot. Within ten minutes a real person wrote me back saying they would call in the morning. And they did! They called at 7:30 and there were two plumbers at my door by 8.
The plumbers
Doug K.
Dec 03, 2021
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From initial diagnosis, to talking through repairs, to actually fixing the issue - Jeff R. went above and beyond my expectations for a gas fireplace shutoff valve repair. ONeill's bid came in less than two other highly regarded plumbers, and they even found a way to replace the valve without cutting a hole in my drywall (other plumbers said no other way to replace w/o cutting).
Will definitely call Jeff & O'Neill for any additional gas plumbing, and likely any traditional water line plumbing as well.
Will definitely call Jeff & O'Neill for any additional gas plumbing, and likely any traditional water line plumbing as well.
Christine K.
Aug 22, 2021
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I also had an emergency request with a clogged sink in a condominium and wanted to prevent any further damage. They were prompt and so professional. John K explained everything thoroughly. He was quick and efficient. I had just had foot surgery and I was on a knee scooter, he even offered to go to 711 for me if I needed anything. Just very kind. He also mentioned that he really liked working for his boss and a great dispatch gal as well. I believe if you like the people you work for it shows. A huge thank you to John K and this company . I would highly recommend !
Suzanna S.
Aug 18, 2021
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Monica Z.
Jul 06, 2021
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I waited 2 1/2 weeks for this company to get me scheduled for an estimate. Today when I called to confirm they are coming between 12 and 2, they didn't see my name. Then he looked up my address and said the estimator was out of the office all week. They never bothered to call me to change the date. It took me calling them! My brother drove 150 miles round trip to meet with the estimator who is a no show. This company cannot be relied upon to keep a scheduled commitment. There is no way I could trust them to keep to a bathroom remodel time commitment that relies on cooperation with another
Sybil A.
Jul 01, 2021
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These guys are fantastic. KJ showed up right on time, went right to work and finished the job in record time. He tested everything to make sure it was in good working order before he left. I ended up paying a lot less than I had anticipated. I have used O'Neill before and never had a bad experience. They're my favorite company to recommend. I give them my highest recommendation. Thank you O'Neill and thank you KJ.
David G.
Jun 12, 2021
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These people are pathetic. No service. No customer service. For service - I met with them to discuss a whole house water filtration system and they said I needed to figure for myself what parts and system to use. So no service. For customer service - I did do my own research and selected a system and corresponded with Jeff Richter and about the parts and then he just disappeared. His last correspondence to me was that I should buy 40 feet of pipe - that's right 40 feet! As if I were doing the whole neighborhood. So no customer service either. If you care about the people you interact with
Matthew A.
Apr 28, 2021
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After having another plumbing company attempt to resolve my clogged kitchen sink drain, I reached out to O'Neill. I was able to quickly schedule an appointment and John Keigley came to my home to diagnose and fix the issue I was having. John was able to fix my drain in under 30 minutes while the other plumbing company took over 2 hours and did not resolve my problem. John took the time to explain what the problem was, offer clear and friendly advice about the issue, and charged a very fair fee. I cannot recommend O'Neill Plumbing enough, and John is an excellent plumber and kind man.
Andrea B.
Apr 25, 2021
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Todd and Jordan were able to get here just over an hour after I called on Saturday afternoon with an emergency request - I can't imagine a better response time, and none of the other 4 companies I called could even come close.
They were thorough, explained everything they did like I deserved the info as the homeowner but not as though I were dumb or uninformed - other middle aged women who've dealt with less skilled communicators understand what I'm talking about!
Todd and Jordan were responsive to my requests, offering services with clear info on what things cost and how long they
They were thorough, explained everything they did like I deserved the info as the homeowner but not as though I were dumb or uninformed - other middle aged women who've dealt with less skilled communicators understand what I'm talking about!
Todd and Jordan were responsive to my requests, offering services with clear info on what things cost and how long they
Frances S.
Apr 24, 2021
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When I called, I was told about the company's time and materials policy. I just wanted to feng shui an ugly nonfunctioning little water heater by getting rid of it and making a cubby in the unused space for my laundry basket. An electrician had assured me that what I needed was a plumber since the water heater was not connected. I assumed the job would take half an hour and that would be an okay price for the job.
Two men came, took a few photos and and told me they couldn't do the job because it required an electrician to move wires. Their 15 minutes was charged at $185. What I hadn
Two men came, took a few photos and and told me they couldn't do the job because it required an electrician to move wires. Their 15 minutes was charged at $185. What I hadn
N. C.
Mar 20, 2021
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I have used O'Neill plumbing on several occasions both at my primary home and my rental, and have always had amazing service. Most recently I had an issue with my sink at home and I had to have it looked at twice. The second time they sent someone who spent an hour there to make sure that it was all working properly, and the company did not even charge me for the follow up! Their service is impeccable, all of the people I have dealt with are courteous, knowledgeable and simply wonderful, which is rare these days. I highly highly recommend this company.
Kevin S.
Nov 13, 2020
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On the quality of the staff, I have to give them high marks. However, their visit fee is pretty high compared with other local firms (I found out subsequently) and although they assessed the problem the first visit, they then needed to order the parts and then charged the full service fee again for the second visit.....nearly $700 to replace a spare part that cost less than $50...there must be a better way...!!!
A. O.
Oct 27, 2020
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Leah E.
Oct 22, 2020
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Responsive and quick, showed up early for both the estimate and the repair. Quoted us less than other companies for a hot water heater replacement and were able to fit us in first thing the next morning. They were clean and respectful in our house and followed all Covid safety guidelines. Did a great job in a surprisingly quick time. Couldn't ask for more, we will definitely be hiring them again
Jim A.
Jul 29, 2020
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Shawna Q.
Jun 11, 2020
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The one star is for the actual physical service of threading a pipe which they completed and so far seems to be working fine. If I could give O'Niell Plumbing a negative star on customer service, I would. They have a major communication breakdown in their office, from general questions, scheduling and billing. Expect to be surprised when you get your bill with unexpected charges/tool rental fee, and expect to get the runaround and blamed for them being late, not showing up or misunderstanding about what you're being charged for. I can't even go into details about how many communication
Jason F.
Feb 17, 2020
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It's been a while since I've needed a plumber, but I have used O'Neill before. For me, what began as a slow draining tub, then became a fully clogged tub. I tried to snake the drain myself, but couldn't get it cleared. I think that I lucked out in calling O'Neill, as they came and tried with their commercial snake, but then after further review, needed to run a camera down the drain. This is where the fun began.
The tech showed me the camera footage, and he said that you shouldn't be able to see dirt/soil from your drain, doh. I guess my 100-year old house and the
The tech showed me the camera footage, and he said that you shouldn't be able to see dirt/soil from your drain, doh. I guess my 100-year old house and the
Anthony A.
May 14, 2019
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Nelson came by this morning and, while my appointment was for 8:00 I received a phone call yesterday saying he would be at my house between 8:00 and 8:30. Not ideal. So he showed up at 8:20 to effectively replace my toilet innards.
I had to rush out to get to work this morning, but it appears as though he did a good job, and left the toilet functioning and now using less water per flush with my new hardware! Will update if the toilet condition changes.
The reason for a three star instead of a four star review is the price. $280 per hour. I was expecting about $100-120 an hour, and I think the
I had to rush out to get to work this morning, but it appears as though he did a good job, and left the toilet functioning and now using less water per flush with my new hardware! Will update if the toilet condition changes.
The reason for a three star instead of a four star review is the price. $280 per hour. I was expecting about $100-120 an hour, and I think the
