When your Heating and Air Conditioning systems are functioning at its best, it not only creates a comfortable environment, it also protects your home or office from humidity and moisture problems, increases indoor air quality and reduces energy costs. We carry the top furnaces, heat pumps, water tanks, fireplaces and AC units, from America's most trusted name brands.
Washington Natural Gas is the greater Seattle areas choice for fast, friendly and affordable HVAC service. We are the leading heating contractor Seattle. Washington Natural Gas Heating & Air Conditioning supplies air conditioning and heating repair and also installation services in Seattle. We are one of the top air conditioning companies in Seattle that is devoted to quality in our service, as well as we mount high quality brand names.
Washington Natural Gas is the greater Seattle areas choice for fast, friendly and affordable HVAC service. We are the leading heating contractor Seattle. Washington Natural Gas Heating & Air Conditioning supplies air conditioning and heating repair and also installation services in Seattle. We are one of the top air conditioning companies in Seattle that is devoted to quality in our service, as well as we mount high quality brand names.
Services
To provide professional heating, cooling and air quality services, and installations, and to maintain happy customers with a comfortable home without callbacks. That's our ultimate goal! On furnaces, heat pumps, tankless water heaters, air conditioning, air filtration systems, standard water heaters, and more.
Seattle can have some of the most chilliest winters in the country, but when temperatures do drop, you'll need to be certain that you have a heating system you can rely on. At Washington Natural Gas, we guarantee that you'll be completely satisfied with the services we provide at every single job. All of our Seattle heating specialists are licensed and professionally trained, so you'll always be receiving the best repairs available.
During the summertime in Washington, heat isn't anything to joke about. Often, your air conditioning system provides more than just comfort for you and your family. It can be a matter of safety and health to have a fully functional and efficient air conditioning system. Our Seattle cooling specialists work to make sure that your AC is always functioning at its best.
We Service all major brands, and carry a large inventory of parts on our services trucks. Our goal is to be able to diagnose and repair the problem in one visit, saving you time and money. All of our employees are professionally trained and have passed background checks, and will treat your home like their own.
Reviews (29)
Jason Priebe
Dec 29, 2021
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Maureen O'Connor
Dec 28, 2021
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Sam Underdown
Dec 15, 2021
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Deborah Paz
Dec 14, 2021
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I was panicked when my furnace showed a blinking red light. I called and spoke to Nicole who talked me off of the ledge, explained the importance of yearly maintenance (the equivalent to an oil change for cars) and was able to send a technician out to diagnose and remedy the issue. I highly recommend Washington Natural Gas and will call them ASAP when/if I need to replace my furnace in the future.
Carlos Robles
Dec 01, 2021
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Hunter Hooper
Nov 26, 2021
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Carson Burns
Oct 06, 2021
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They installed a gas furnace in 2019 just prior to us purchasing the home. When they installed it, they didn’t realize there was no air return to the furnace. I had noticed short cycling and reached out to them in spring 2020. They said they’d have to get back to me after reviewing installation notes. They never did, so I contacted them again in summer 2021. They were a little more responsive the second time around, but said it was now outside of the 2 year warranty. They initially quoted $500 to fix the problem and agreed to do it within a week because of their initial error. They fixed it
Earl Hufnagel
Sep 28, 2021
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An elderly friend from our church had a leaky gas water heater. Local plumber was booked 2 weeks out due to labor shortage. WNG offered to send someone to replace it the same day. He did an excellent job. The only complaint I have is that when I scheduled, I was told I would receive an invoice before the technician arrived. I never received the invoice, and the price the elderly friend paid was nearly twice what we expected. Nevertheless, the installation was excellent, and we are satisfied.
Ryan Beach
Jul 30, 2021
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The team at Washington Natural Gas Heating & Air Conditioning is top notch! They were the ONLY company that could respond to my needs IMMEDIATELY and were there the SAME DAY! Mike, Roger, Serjei, and Jeff were very respectful of our home and did an AMAZING JOB! I highly recommend this team for any installation you are looking for! We had a tankless water heater, furnace, and heat pump installed and they completed all of the work in less than a week for a very competitive price! They were also able to work around my crazy schedule and communication was great! Look no further and make the call, you
Ed Chaban
Jul 15, 2021
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I had Washington Natural Gas install a complete new furnace and A/C unit 10 years ago. It worked nicely until this summer. The A/C was not working. I know a thing or two about air conditioning and correctly diagnosed the problem as a refrigerant leak and as much as said so when I booked the appointment.
I had two visits from a technician who informed me that his truck with all his equipment had been stolen. Two wasted trips! Finally the owner came out and informed me I needed a whole new furnace and A/C system!! He then recharged the system without doing any leak testing. Naturally, the refrigerant
I had two visits from a technician who informed me that his truck with all his equipment had been stolen. Two wasted trips! Finally the owner came out and informed me I needed a whole new furnace and A/C system!! He then recharged the system without doing any leak testing. Naturally, the refrigerant
Michele L.
Apr 27, 2021
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I have changed the rating of this company's service.
After writing the review below, I received a call from Mike with apologies for my experience, a full credit for the service and they will come out to replace the filter. Based on Mike's actions, I will use this company again and will recommend them as well.
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John came out to service my A/C and furnace. He asked to use my toilet and I pointed him to the guest one. The next morning I found he had not flushed the toilet but took the time to lower the seat and the lid.
After writing the review below, I received a call from Mike with apologies for my experience, a full credit for the service and they will come out to replace the filter. Based on Mike's actions, I will use this company again and will recommend them as well.
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John came out to service my A/C and furnace. He asked to use my toilet and I pointed him to the guest one. The next morning I found he had not flushed the toilet but took the time to lower the seat and the lid.
Miriam M.
Mar 11, 2021
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This company is fabulous. When my 15 year old heater shut down,, and I couldn't get it started, they came out the same night, immediately diagnosed the problem and presented me with options and prices for repair. I decided to buy a new model of the same heater for a great price. It was delivered and beautifully installed the very next day. You really can't beat that.
Dana A.
Mar 04, 2021
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Was thrilled to find Washington Natural Gas available quickly when our furnace went out in November 2020. Our former go-to, Ballard Natural Gas, who'd sold us our furnace several years back, was swamped and couldn't get to us for a month (!) so I was pleased to have a two-hour callback from helpful Desiree, who booked us an appointment in a stellar two days. Our tech, John Palmer, worked a late night to help us, and he was knowledgeable and showed my husband what needed fixing so we could potentially address it in future (sensor needed cleaning). The company offers very reasonable service
Forrest W.
Feb 09, 2021
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WNG was constantly communicating with us on the condition of our furnace, the choices and cost options of replacement, and the timing and scheduling of their service technicians to be at our home. Afterwards, they contacted us several times to ensure our equipment was working well and if we had any additional needs or concerns. An excellent end-to-end experience!
Megan G.
Feb 01, 2021
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It was a happy accident that we found Washington Natural Gas this morning! Our water heater went out around midnight last night. When we called one of the big box stores this morning, they mistakenly called WNG and found out that they weren't one of their installers. We couldn't help but notice how helpful and friendly Desiree was and my husband quickly said, call them back! Desiree was able to send me information within minutes, Mike, a technician, was on his way within another half hour or less, and Alex was at our house shortly after with our new water heater ready to install! They
Pj S.
Jan 17, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
Recently just had my furnace go out on my family and I during the freezing temperatures. I saw that Mike with Washington Natural Gas was close and in my area, so I decided to reach out to him and boy I was so grateful I did; upon arrival Mike took the time to go over every detail and gave me options as to help me with my budget and upon arrival provided me with space heaters to keep my family and house warm till the next day to get everything ordered since it was later in the day . Mike and his crew came out the next day and did a very professional
Recently just had my furnace go out on my family and I during the freezing temperatures. I saw that Mike with Washington Natural Gas was close and in my area, so I decided to reach out to him and boy I was so grateful I did; upon arrival Mike took the time to go over every detail and gave me options as to help me with my budget and upon arrival provided me with space heaters to keep my family and house warm till the next day to get everything ordered since it was later in the day . Mike and his crew came out the next day and did a very professional
Charlene N.
Jan 11, 2019
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My old furnace went out and they replaced my gas furnace. It is very expensive and after a large down payment the rest is financed 18 months no interest. The customer service was fine. It took 2 full days into the night for the furnace to be finished because of a part. They did finish the 2nd night. That was very good because it is winter. The installers could be more courteous but it was fine. Glad it's done and the heat is working.
Alicia C.
Nov 05, 2018
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!!!DO NOT USE THIS COMPANY!!!!! Read until the end
Last year in the middle of winter I'm talking winter! it's snowing. My furnace went out, inside my house is 54 degrees and i have two children. I call around and WNG can come out the next day. When they arrive the tech doesn't seem to know what he's doing
He's on the phone the whole time. It comes down to a part needs to be replaced but unfortunately he doesn't have the part.
I'm like what! You wasted all this time and it can't be fixed he then calls around and says he will have to order the part
Last year in the middle of winter I'm talking winter! it's snowing. My furnace went out, inside my house is 54 degrees and i have two children. I call around and WNG can come out the next day. When they arrive the tech doesn't seem to know what he's doing
He's on the phone the whole time. It comes down to a part needs to be replaced but unfortunately he doesn't have the part.
I'm like what! You wasted all this time and it can't be fixed he then calls around and says he will have to order the part
Won S.
Jan 21, 2018
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This is the first time I have used Washington Natural gas for furnace service. I got a quote for repairs from a sketchy repair company and I wanted a second opinion.
Mike Fahmie came out on a Saturday night and did a very professional job diagnosing the problem. He was honest and up front about the cost and got my furnace running quickly. He could have gauged me like the guy from the other company. It wasn't an inexpensive repair but I received quality service. I recommend Mike and will call on Washington Natural gas when it's time to replace the furnace.
Mike Fahmie came out on a Saturday night and did a very professional job diagnosing the problem. He was honest and up front about the cost and got my furnace running quickly. He could have gauged me like the guy from the other company. It wasn't an inexpensive repair but I received quality service. I recommend Mike and will call on Washington Natural gas when it's time to replace the furnace.
Chris C.
Mar 18, 2017
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Called them to come out and diagnose furnace issue and lack of heat. Tech Matt came out, but seem very inexperienced and had to make multiple calls to determine what was wrong. Finally determine I needed a circuit panel replaced, which was correct, but then took him another 30 - 40 minutes on the phone to get a price and timing for replacement. Was told the part would cost $950 to replace plus his diagnostic fee which would make it a $1200 total fix. I challenge him on the part pricing and told him I found pricing at half that price online. I sent him away without getting the fix and did end
John S.
Feb 17, 2017
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I got home last evening and my house was cold, I went to my furnace and realized it wasn't working, I had it do the same thing 5 years ago, when I called furnance sales and service shops 5 years ago, 2 other companies told me my 10-12 year old furnace was garbage equipment and that it was worn out, I got Washington Natural gas to come out and they figured out that it was something simple and repaired it for under $300., I call them first this time and the furnace now being 15-17 years old they looked at it and decided it should be replaced, by an apprentice repairman, after There senior repairman
Karen C.
Jan 13, 2017
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A. P.
Mar 31, 2016
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Cynthia C.
Jul 26, 2014
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Our 5 year old air conditioner/furnace stopped working. I called and described the situation. I also asked if we should shut it off until they come to check on it.
"Mike" said I could turn it off and said "just find the on/off switch on it". There did not appear to be one on the furnace and I asked if he meant the furnace or throwing the breaker at the fuse box to shut it off. He said "No, on the furnace itself, just shut it off."
Again, I told him we could not find an on/off switch on the actual furnace itself. He actually then said (and I quote), "
"Mike" said I could turn it off and said "just find the on/off switch on it". There did not appear to be one on the furnace and I asked if he meant the furnace or throwing the breaker at the fuse box to shut it off. He said "No, on the furnace itself, just shut it off."
Again, I told him we could not find an on/off switch on the actual furnace itself. He actually then said (and I quote), "
Scott S.
Oct 09, 2012
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Avoid like the plague! Bought a brand new $9500 furnace and $1200 filter from them two years ago. They installed the filter upside down (SERIOUSLY) and had to come out a year later when we figured it out to remove and re-install the entire furnace. It has rattled a bit ever since.
Now the pump that removes water is dead. My heat has been off for five day now waiting for an appointment that they cancelled this morning. My furnace is off-- totally off until fixed, and they can't come for another 9 days. No chance in hell of ever calling these folks again. I called Evergreen, and knowing that
Now the pump that removes water is dead. My heat has been off for five day now waiting for an appointment that they cancelled this morning. My furnace is off-- totally off until fixed, and they can't come for another 9 days. No chance in hell of ever calling these folks again. I called Evergreen, and knowing that
Steve M.
Sep 16, 2012
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This is not who you think they are. You really want Puget Sound Energy. These crooks just bought the phone numbers from the old Wa Natural Gas. Actually the owner use to sell real estate and appliances. (or so we were told) They are not the company that installed your gas lines. Just got taken for their $89 fee. Well within their right to charge me for the 3 minute service call to tell my wife and I that the thermostat was not set high enough to engage the furnace but 3 minutes shouldn't be $97.45. You could have made a customer for life but instead we removed all the stickers you plastered
Ethan G.
Dec 01, 2011
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Although it's early in the overall process of being satisfied with my gas furnace purchase, I CAN say that I'm very impressed with the work done so far! Service Manager, Jack Sanders, asked the right questions about windows, registers, square foot area, etc, then sat me down and taught me a quick lesson on furnaces before presenting options. He convinced me that their brand of furnaces were much more reliable and cheaper to run and maintain; this was verified by personal research. Of the three bids I was given, his was the winner, and is already paying off!
Jack got his technicians,
Jack got his technicians,
S. A.
Mar 22, 2011
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Short story: Way more expensive than other, better reviewed companies and I feel they led me to unnecessarily waste $450.
Long story: We recently moved into older home in Seattle to which we have been doing major home renovations. Given numerous additional expenses we had hoped to live with the old furnace for a couple of years before replacing. Unfortunately it suddenly stopped working. I was hopeful it could be repaired for a reasonable amount and I would replace it later. Instead of researching first, I stupidly just called the company, Washington Natural Gas Heating and Air, that had a service
Long story: We recently moved into older home in Seattle to which we have been doing major home renovations. Given numerous additional expenses we had hoped to live with the old furnace for a couple of years before replacing. Unfortunately it suddenly stopped working. I was hopeful it could be repaired for a reasonable amount and I would replace it later. Instead of researching first, I stupidly just called the company, Washington Natural Gas Heating and Air, that had a service
Phil N.
Dec 02, 2009
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Washington Natural Gas (WNG) had maintained my furnace over the past three years and even replaced heat exchangers on a 16 year old furnace. Last July 2009, WNG serviced my furnace. Everything checked out and worked fine. Of course, I didn't turn it on until this November. Since November, the furnace has not been operating properly. It doesn't kick out heat on demand or at its scheduled times.
I asked WNG to come out to take a look at it without charge. It refused to run a diagnostic unless I pay the $89 fee. I don't think this is very good customer service. The customer
I asked WNG to come out to take a look at it without charge. It refused to run a diagnostic unless I pay the $89 fee. I don't think this is very good customer service. The customer
