At Suburban Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. That's why we are one of the highest rated Ford dealers in the area. We believe the cars we offer are the highest quality and ideal for your life needs. Because we have been family owned and operated for over 35 years, you'll get an experience at Suburban Ford where you are treated like family.
Come see why we are #1 in referrals and #1 in repeat customers. It's not luck. And it isn't coincidence. Since 1977, F-150 and Super Duty have been the best-selling trucks for some very real and hardcore reasons: Rock-solid Durability. At Suburban Ford, we're your one-stop shop for new or pre-owned vehicles in the Sandy, Oregon, area.
Established in 1984 by Jerry Jaksich, we've won multiple awards, to include 14 Prestigious Ford Motor Company President's Awards, and the Edmunds Five Star Dealer Award for 2016, 2017, 2018, and 2019. We are especially proud of our excellent staff, service and no-pressure, customer satisfaction policy.
Come see why we are #1 in referrals and #1 in repeat customers. It's not luck. And it isn't coincidence. Since 1977, F-150 and Super Duty have been the best-selling trucks for some very real and hardcore reasons: Rock-solid Durability. At Suburban Ford, we're your one-stop shop for new or pre-owned vehicles in the Sandy, Oregon, area.
Established in 1984 by Jerry Jaksich, we've won multiple awards, to include 14 Prestigious Ford Motor Company President's Awards, and the Edmunds Five Star Dealer Award for 2016, 2017, 2018, and 2019. We are especially proud of our excellent staff, service and no-pressure, customer satisfaction policy.
Services
But what we really are about is helping our customers get great customer service whether it is buying a new or used vehicle, or getting some work done on it. We are here to help, that is what makes us #1 in referrals and the car buying experience. So check out all Suburban Ford has to offer, if you have any questions we are here for you.
All units are subject to prior sale. All Ford Motor Company and Ford Motor Credit Company rebates are assigned to the dealer. Sale price may require Ford Motor Credit Company Financing. Sale price may require owning or trading in a qualifying vehicle. Sale price may be subject to credit approval. Customer may qualify for additional rebates.
The new Bronco ranks among the most capable and rugged 4X4 families in the industry. Highlighting the original's timeless and functional design-signature round headlamps, horizontal cartridge grille and short overhangs with vertical and clean flat body sides, the new Bronco is built for thrills and adventure.
We know how much you love trying to fit a bike into a sedan, but have you tried a truck? The Maverick truck gives you the best of both worlds: compact on the outside, but still big enough on the inside to seat five and store all your stuff. Standard front-wheel drive and impressive maneuverability make getting around the city just as easy as escaping from it.
Ford Protect Extended Service Plan provides up to 10 days of rental benefits when a vehicle is kept overnight for an Extended Service Plan-covered repair. Ford Protect Extended Service Plan is transferable and may increase the resale value of your vehicle. Ford Protect Extended Service Plan provides a toll-free hotline for Roadside Assistance 24 hours a day.
Reviews (28)
Nicole Ford
Feb 02, 2022
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My 2020 Super Duty had a recall and Suburban Ford was the only place (out of 5 other dealerships I called) able to get me in within a couple of weeks vs a couple of months. I also purchased timbrens from them and wanted to installation at the same time of my service. Dylan in the Service Dept helped coordinate all the moving parts and was able to get everything scheduled and serviced seamlessly. Even though it’s a drive to get to, I’ll be back for my all my maintenance and service needs. ⭐️⭐️⭐️⭐️⭐️
Angel Roscoe
Jan 31, 2022
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Lindsay Graham
Jan 31, 2022
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My fiancé and I went in not intending on buying a vehicle same day we were looking at a Tundra just doing our research and had Les helping us this was such a pleasant experience (typically I absolutely can’t stand going to car lots) We ended up test driving the vehicle and loved it the price was fair and Les and his finance guy went over above and beyond for us in fact we ended up getting the truck same day! Les wasn’t pushy what so ever and treated us like family! I highly recommend Sandy Suburban Ford!!!!!!
Megan Jaksich
Jan 30, 2022
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R. M. Dispatch
Jan 28, 2022
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David Flom and Les Scofield are my guys, every transaction is simple and painless. I purchase every vehicle for my company from these two, every time it's a simple as a phone call. When I wanted a new Bronco they ordered it configured exactly as I wanted and kept me up to date with it's progress. When it finally arrived at the rail depot they called me to tell me it was in, had it picked up, PDI'd, cleaned and ready for me to pick it up after work. Really couldn't ask for better service. Thank you guys again and thank you to the rest of the team at Suburban Ford, it is all of you that make this
Gerald Gravo
Jan 27, 2022
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I ordered a 2022' F-450 Platinum through Suburban Ford in Sandy, OR and couldn't be more happy upon delivery. Yes, it took longer than I expected during these challenging supply times but they delivered! I highly recommend Dave Flom 'sales' and Erinn 'general manager' they were both wonderful to work with!!
Anthony Marguth
Jan 02, 2022
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Alisha Rusher
Jan 01, 2022
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We just bought a new to us diesel truck and the experience was great! Our sales guy Tony Reyes was awesome to deal with, he was so down to earth and we enjoyed the whole experience! Every part of purchasing the truck was quick from the negotiations to signing! Finance with Mark Labor was also a great experience, very friendly and knowledgeable about everything! I would 100% recommend this dealership, they have great people working there!
Bryon Sloan
Dec 28, 2021
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Recently purchased a vehicle from suburban ford and what a great experience it was. Tony Reyes was the best sales representative a person could ask for. He made the process so easy for when buying my pickup and even got it delivered to my door over 4 hours away!!! He truly went above and beyond for me. Thanks again Tony
Troy C.
Dec 21, 2021
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I would not trust these guys, someone I know had a truck built from factory and told he'd pay MSRP, $82k, deal fell through and ended up not getting the truck. Suburban turned around and said "New MSRP" is $90,635. I don't care that they want to make more money, but isn't it false advertising to say that is MSRP if we know it's not. Seems shady and I've heard other horror stories, be careful with these guys.
Dawn B.
Dec 20, 2021
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Allison N.
Oct 24, 2021
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This was absolutely the worst experience we have ever had with any dealership in our entire lives. We brought our truck to them in June of 2021 with an apparent seized engine (on a 2013 F250 Super Duty with only 40K miles) . Even after they had the vehicle for SIX weeks, after we paid $23,000, it barely lasted two weeks before we limped it back to Suburban Ford again with major issues. We did not want to return it to this dealership, after feeling like the customer service level and care was absent, as well as any attention to detail. However, other Ford dealerships in our area did not want to
Wendel S.
Jun 15, 2021
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This was absolutely the worst car buying experience I have ever had. I would not recommend anyone shop at Suburban for a new/used car.
My dissatisfaction stems from the quality of the delivered vehicle and how the dealer handled a mistake that was made in the purchase agreement.
I purchased a 2016 Ford F-250 from Suburban Ford after finding the truck I wanted in an online search. The test drive and initial bargaining with the salesman Les and the sales manager Jim went reasonably well. However, things went downhill from this point forward.
I arranged for the truck to be delivered 3 days after
My dissatisfaction stems from the quality of the delivered vehicle and how the dealer handled a mistake that was made in the purchase agreement.
I purchased a 2016 Ford F-250 from Suburban Ford after finding the truck I wanted in an online search. The test drive and initial bargaining with the salesman Les and the sales manager Jim went reasonably well. However, things went downhill from this point forward.
I arranged for the truck to be delivered 3 days after
Chris C.
Mar 02, 2021
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I wanted to make appointment to have my car scanned because i have a miss in my motor so i called the service dept to make appointment at subburban ford in sandy,, a man told me just drop it off like 830 am and pick up the car at 3pm well i live 12 miles east of sandy and i live by my self i have nobody to give me a ride back , so if i drop of my car where iam i going to go for 6 hours, sitting for that long in a dealer for that time is too long for me , why cant the ford dealer make appointment and who cares if i get there behind schedual i cant wait ,,,,iam sure ford dealers have more then
Donald C.
Oct 12, 2020
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My business was in need of a new van and I found one at Suburban Ford at a great price. In the middle of a pandemic, they took care of things in a very fast and efficient manner. I needed everything to be taken care of because of a tight schedule, and they came through. I don't normally go to dealers for my vehicles, but this experience was fantastic. They had everything ready, they were courteous, and they were fast. I needed to be out the door quickly (due to some extenuating circumstances at the time). And they were accommodating and efficient. A week later I received a phone call and due
Lauren K.
Oct 04, 2020
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Wish I read some of the reviews before going to this crooked place. I found a car that I was interested in and they were nice enough to let us take it overnight. We enjoyed it but also found things that needed to be fixed. When people buy a car they want it to at least be the bare minimum of functional but this guy(Pat Dunn) blatantly told us that we have "X-ray vision" because we found things wrong that we wanted fixed like we were crazy. There was even rodent damage under the hood to the insulation and we were willing to overlook it if it was taken care of but they treated us like freeloaders
Eric D.
May 09, 2020
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We purchased a 2012 toyota tundra from this dealership for around 20
k.
The sales team was pleasant but I feel that I was sold a very unsafe truck.
we wanted to buy from a place that was reputable and decided to go with a dealership that was well known . We were expecting our new child and wanted a safe and reliable vehicle.
Drove the truck a little over 500 miles to find out that the breaks and rotors were completely shot and had to replaced. The 1200 $ repair was very difficult for us with the newborn arrival.
I do remember when testing the truck that the break light was coming on and off
k.
The sales team was pleasant but I feel that I was sold a very unsafe truck.
we wanted to buy from a place that was reputable and decided to go with a dealership that was well known . We were expecting our new child and wanted a safe and reliable vehicle.
Drove the truck a little over 500 miles to find out that the breaks and rotors were completely shot and had to replaced. The 1200 $ repair was very difficult for us with the newborn arrival.
I do remember when testing the truck that the break light was coming on and off
Tempting R.
Oct 21, 2019
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This is a SERVICE review.
The only reason - I repeat, the ONLY reason - that I came here for service was that I had ordered tires from TireRack (my third car having done such) and this was the only Ford dealer in the state of Oregon that was equipped to receive and install TireRack tires for some stupid reason. This place is extremely far for me; to the tune of some 60-ish miles. Not fun. And there was major construction on streets leading there that led to major delays. Besides the tires I was wanting to get MY standard of routine maintenance done on the car in preparation for an interstate
The only reason - I repeat, the ONLY reason - that I came here for service was that I had ordered tires from TireRack (my third car having done such) and this was the only Ford dealer in the state of Oregon that was equipped to receive and install TireRack tires for some stupid reason. This place is extremely far for me; to the tune of some 60-ish miles. Not fun. And there was major construction on streets leading there that led to major delays. Besides the tires I was wanting to get MY standard of routine maintenance done on the car in preparation for an interstate
Jason N.
Sep 09, 2019
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Drove out in Labor Day to see what deals were available. Apparently didn't look like a buyer or something, received no help. "Didn't want to hound me". I told them what I'm looking for and with mentioned deals... never Got assistance but got to walk around with a bunch of questions. ignored!! First and last time here
09/09
I will consider coming back because I've heard good things about suburban, though it's dated. I was told by person at desk they'd give me some time to browse and then drive the cart out to assist with questions. Never happened
09/09
I will consider coming back because I've heard good things about suburban, though it's dated. I was told by person at desk they'd give me some time to browse and then drive the cart out to assist with questions. Never happened
Samuel W.
Aug 07, 2019
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Piper F.
Dec 21, 2018
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This was my first time to this dealership I usually deal with Courtesy Ford fleet but they didn't have the Explorer I wanted so I drove to Suburban and dealt with Mikki the fleet manager. This was one of the best experience I had. Mikki explained everything and was very straight forward with the process no trying to low ball me with the trade exactly what KBB value the trade in would be and I was pretty happy. The new Ford Explorer sport was on the website with the price so that was done. The whole process went very smoothly ... I have to say a little under 2.5 hours and I was out of there
Nicky W.
Oct 27, 2018
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Back in 2017 i had purchased a Ford Raptor, which unfortunately was a lemon. I wasn't protected by the lemon law as it was considered a fleet vehicle due to my corporation, and not eligible for a replacement. Erinn Sowles, the general manager, lovely Beth Brewer in sales, Ayrn Fix in service all worked diligently with Ford to make sure i was taken care of. I ended up with a brand new 2018 Raptor, and this one was no lemon! These guys really care. I promise they will take care of you too!
John L.
Oct 24, 2018
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Chris and Beth were great to work with and the truck purchase went smoothly. However, after being told my registration fees were misquoted and I owe another $450, there was no help to be found. The company wouldn't even look into it nor offered to help me take care of it on a payment basis. These guys are all about the sale, with nothing to back it up. Terrible customer service.
Justin C.
Dec 23, 2017
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I have spent the last two weeks looking for a new Ford after totaling my 2010 F350. I have to say, it was an eye opening experience.
Multiple dealers advertised a price, I'd call and try to make a deal over the phone. Every time we started a deal, I would ask for a purchase order, and every time it would come back 3k over the advertised price. It seems the advertised price always includes rebates, incentives, cash back, extra money for trade in, current or past customer, or resident of that state. I live in Oregon and put money down on a truck in Idaho only to have it come back $1500 because
Multiple dealers advertised a price, I'd call and try to make a deal over the phone. Every time we started a deal, I would ask for a purchase order, and every time it would come back 3k over the advertised price. It seems the advertised price always includes rebates, incentives, cash back, extra money for trade in, current or past customer, or resident of that state. I live in Oregon and put money down on a truck in Idaho only to have it come back $1500 because
Jean C.
Nov 16, 2017
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After multiple visits they were unable to identify the problem accurately. I paid for repairs that were not necessary and often left the shop with the exact same
Problem that I drove in there with. Only difference was my bank account was a couple thousand less. They have very long wait times for appointments. They are also considerably more expensive then other shops with better reviews.
Most recently I brought my truck in for ANOTHER leak. This is after they "fixed" the overheating issue by replacing the EGR and oil cooler. Apparently after driving it 40 miles the heater valve went
Problem that I drove in there with. Only difference was my bank account was a couple thousand less. They have very long wait times for appointments. They are also considerably more expensive then other shops with better reviews.
Most recently I brought my truck in for ANOTHER leak. This is after they "fixed" the overheating issue by replacing the EGR and oil cooler. Apparently after driving it 40 miles the heater valve went
Regina N.
Jul 04, 2017
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Stopping by here & meeting Michael was the highlight of my recent new car purchasing experience.
He did a wonderful job listening to my wants vs needs and worked so hard finding me a solution. His communication through out the process was fabulous and he's easy to talk to.
Even though my unique end of lease situation had me go back to my original dealership I wouldn't hesitate to buy from or recommend Michael to any of my friends or family when they are wanting to purchase a new or used car.
He did a wonderful job listening to my wants vs needs and worked so hard finding me a solution. His communication through out the process was fabulous and he's easy to talk to.
Even though my unique end of lease situation had me go back to my original dealership I wouldn't hesitate to buy from or recommend Michael to any of my friends or family when they are wanting to purchase a new or used car.
Jennifer W.
Mar 08, 2017
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We were looking for a newer truck to pull our 5th wheel camp trailer. My husband had looked online at their inventory and found a couple of possibilities. We drove all the way from Vancouver - on my birthday no less - and found that the ones that were online were no longer available. However Alex Kahn worked hard for us and found one that worked perfectly for our needs & budget. Car shopping is one of my top "least favorite" activities to do but I was pleasantly surprised by the wonderful & unexpected pleasure of dealing with Alex & his management. I highly recommend anyone
Sue C.
Jan 13, 2017
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Last Saturday after communicating with Suburban's salesman George Z. the night before over the phone, we bought a new beautiful FORD F-150 truck. Our concern was that looking around at several dealer's inventory and finding the best selection and prices at Suburban we had snow forecasted for Saturday. We live in Milwaukie and weren't sure we could make it without getting caught in the storm. George Z. had everything ready for us so the process was fast and EASY! George knew everything about the truck's features. So knowledgeable! Everyone one we came into contact with was friendly
