Murrell
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Murrell
If you've spent the money to invest in the finest luxury appliances in the world-like Sub-Zero/Wolf, Bosch/Termador, Viking and U-Line appliances (and more)-then you deserve the best service experience possible. Our factory certified repair technicians take great pride in their many certifications with the top brand appliances in the world!

We are experts in diagnosing problems and fixing them in a timely manner. We know you need your appliances to live life to the fullest and you don't want to be waiting for parts or maintenance. We are dedicated to providing best in class service and to using only genuine factory certified parts to maintain the integrity of your appliances and to get you up and running as quickly as possible.

If you are looking for a company with high integrity and a dedication to customer service, then look no further. Murrell has been to our home 4 times over the last 6 years for service on several appliances. From the phone call to Mary to handing the repairman a check, they are always pleasant, prompt, full of useful information and their workmanship is awesome!
Services
Your complete satisfaction is our goal here at Murrell Inc. Appliance Service, based in Fort Myers, Florida, where we offer factory-certified appliance-repair services to keep your home in working order. Not only will you receive the highest-quality maintenance and repair services from our technicians, but you will also learn how to get optimal performance and longevity from your appliances in order to avoid expensive repairs.
Our Sub-Zero/Wolf Certified Repair Technicians provide you with fast repair and the peace of mind that goes with it. Our Factory Certified Technicians are experts in product maintenance, diagnostics, repair and customer relations.
Our Bosch/Thermador Certified Service Technicians are efficient, competent and reliable professionals who know Bosch/Thermador appliances inside and out. They are trained in solving all your appliance repair needs and in teaching you the best way to care for your fine Bosch/Thermador appliances. As Bosch/Thermador Certified Technicians, we repair in-warranty and out-of-warranty applicances.
At Murrell Inc., our factory-trained and authorized Viking appliance repair and service technicians have many years of experience in repairs and services for all Viking Appliances. Viking dishwashers, Viking range hoods, Viking microwaves, Viking ice makers, Viking freezers, and Viking wine cellars.
Murrell Inc. is proud to announce that it is factory-certified as a U-Line appliance repair service provider. U-Line has enjoyed a reputation as a leader in innovation, quality and value in the premium built-in under-counter ice making, refrigeration and wine preservation market for over five decades and through three generations.
Reviews (10)
Cody Haskett
Cody Haskett
Apr 24, 2021
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Great company to deal with!! Very helpful and always go above and beyond.
Peter Magellan
Peter Magellan
Feb 09, 2021
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Critical: Responsiveness
I have called twice and have not received a return call. Called a third time this morning and the voice mail said they would return the call in two business days. Are they that busy?
Courtney Lawton
Courtney Lawton
Oct 01, 2020
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Critical: Professionalism, Punctuality, Responsiveness
Didn't show up within the 4 hour window provided, and when trying to call, I was put on "hold" which equated to being hung up on and then apparently they disconnected the line so that no calls would go through. Highly unprofessional.
Kellie Burgess
Kellie Burgess
Sep 28, 2020
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I live in North Dakota; my elderly mom lives in Ft. Myers. Her refrigerator broke down and I had to find someone to look at it, fast. I looked online, called a few places, and finally Tim answered the phone. He was polite and courteous. We exchanged information, and he even sent out a tech late in the day to check on things for me. The next day he called me to explain what the tech had found. My mom's fridge wasn't able to be fixed, but if any other small appliances should break down at her home, I will call on Tim and his crew to help her. Top rate service. Highly recommend.
Kate Wollaston
Kate Wollaston
Aug 02, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have used this company a couple of times and have been satisfied with responsiveness and repairs. Just now got off the phone with Tim about another issue. He is so generous with his time and information, and does what he says he’s going to do when he says he’s going to do it.
Services: Oven/hob repair, Dishwasher repair
Greg Steiner
Greg Steiner
May 31, 2020
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Positive: Professionalism, Responsiveness
I found Murrell to be responsive and professional. When I called, they set up an appointment right away. The technician was on time, and performed the repair very professionally. I would use them again without hesitation.
Service: Repair cooker / hob / oven
Doug P.
Doug P.
Sep 17, 2019
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This is a five-star reliable, honest, and friendly business. Mary who answers the phone, and part owner, is so pleasant and knowledgeable and the tech that they sent here, Mark, was polite and very informative and fixed my washing machine which is not an easy task because today they are all so complicated with circuit boards.
I highly recommend them.
Lorraine VanHaastrecht
Lorraine VanHaastrecht
Jan 16, 2018
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What an amazing experience dealing with this friendly, helpful, knowledgeable company. The advised me that on of my appliances was still under warranty and the the second appliance was not under warranty but they were able to get the part covered regardless. This company knows customer service better than most I have dealt with. Will only use them in the future.
Kevin Sullivan
Kevin Sullivan
Dec 30, 2017
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This is a solid appliance repair service. They did a nice job repairing my two-year old beverage center. As the appliance cost $1,700 new, I couldn't afford to get a new one. Murrell's repair was fast and affordable.
Tom Uhler
Tom Uhler
Jun 07, 2017
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Old-fashioned service for new-fangled appliances is what Murrell has been providing us for the last 25 years. We've always felt that honesty and fairness drove this firm and recent experience has once again confirmed this. On several occasions, they've correctly diagnosed problems which had eluded others. They show up when promised and charge fairly. Highly recommended.