Drain Express provides the best 24 hour plumbing services in Chapel Hill, Durham, Raleigh, and beyond. For more than 20 years, Drain Express Inc. has been providing prompt and professional plumbing services for residential properties. Receive high-quality plumbing services, including drain cleaning and sewer inspection services, from our professionals in Chapel Hill, North Carolina.
Trust our plumbing technicians in Chapel Hill, North Carolina, to provide you with the very best in plumbing services, including drain cleaning and sewer inspection services. With more than 30 years of experience, the staff at Drain Express Inc. has the knowledge and skill necessary to assist you with any plumbing services you require.
Drain Express always prioritizes your satisfaction first. Subsequently, North Carolina residents have turned to Drain Express for over 20 years because they know we can be counted on. Drain Express installed a new hot water heater. They were professional, courteous, did great work and showed up less than 4 hours after we called.
Trust our plumbing technicians in Chapel Hill, North Carolina, to provide you with the very best in plumbing services, including drain cleaning and sewer inspection services. With more than 30 years of experience, the staff at Drain Express Inc. has the knowledge and skill necessary to assist you with any plumbing services you require.
Drain Express always prioritizes your satisfaction first. Subsequently, North Carolina residents have turned to Drain Express for over 20 years because they know we can be counted on. Drain Express installed a new hot water heater. They were professional, courteous, did great work and showed up less than 4 hours after we called.
Services
Trust our plumbing technicians in Chapel Hill, North Carolina, to provide you with the very best in plumbing services, including drain cleaning and sewer inspection services. With more than 30 years of experience, the staff at Drain Express Inc. has the knowledge and skill necessary to assist you with any plumbing services you require.
Hydrojetting is a Sewer Repair process that utilizes low volumes of water under very high pressure to literally scour the walls of various types of pipes including storm and sewer drain lines. Unlike mechanical rodding that just cuts a hole in the blockage, hydrojetting cuts the roots, grease and debris thereby causing the blockage to move away from the entire inner wall of the pipe.
Using modern technology, Drain Express Professional Plumbing & Drain Cleaning can show you the condition of your drain & sewer lines from the inside of the pipe. We also provide you with a video recording of the pipe's condition. Video pipe inspections are commonly used prior to buying or selling a home or commercial building, or to determine whether a line needs to be repaired or replaced.
Drain Express has been specializing in all aspects of water heater replacement and repair service for the past 25 years and are considered experts in the industry. Absolutely the highest quality work is our guarantee. Our years of experience, along with the use of quality products and pride in our workmanship has kept our valued customers returning for all their hot water needs.
Reviews (20)
Philip Berke
Jan 04, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Drain Express replaced our on-site septic system with a connection to the local sewer utility. The crew did high quality work. They were responsive to our requests, courteous and motivated to do a good job. I highly recommend Drain Express.
Drain Express replaced our on-site septic system with a connection to the local sewer utility. The crew did high quality work. They were responsive to our requests, courteous and motivated to do a good job. I highly recommend Drain Express.
Linze Cerese
Dec 13, 2021
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Amy Kranz
Sep 30, 2021
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2 stars for price only. $298.12 for a drain clean out. We called with the problem already diagnosed; it was non urgent, and they never lost the snake to the drain. They were here a total of 20 minutes. Outrageous pricing.
Edit in response to owner’s reply only: if I knew I’d had them for 2 hours at that price, I would’ve put them to work! $150/hour sure is something. Wish I made that.
Edit in response to owner’s reply only: if I knew I’d had them for 2 hours at that price, I would’ve put them to work! $150/hour sure is something. Wish I made that.
Sarah Bish
May 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Danielle in the office is amazing and really went the extra mile, when there was confusion on my end with scheduling with my tenant- multiple times. And the work performed was great, at a good price.
Services: Toilet repair, Leak investigation and repair
Danielle in the office is amazing and really went the extra mile, when there was confusion on my end with scheduling with my tenant- multiple times. And the work performed was great, at a good price.
Services: Toilet repair, Leak investigation and repair
Cliff S.
Apr 28, 2021
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Peadar N.
Apr 26, 2021
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Martha Martin
Jan 23, 2021
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These guys are great. Was able to get a next day appointment, fitting me in between many calls, they diagnosed and cleared the pipe and identified a broken pipe which they are fitting into the schedule to fix ASAP. They provide updates at every step and pictures to show you what they are talking about. Great service, reasonable price, honest business people! Thank you to Tracy and his crew and to Danielle in the office for being awesome!
Jonah Sharkey
Sep 08, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness
I had an emergency water heater failure. Each time they came out they were very COVID responsible, very respectful and efficient. They amazed me with how quick they were to respond and how safe they were about their repair.
Services: Boiler repair, Boiler installation
I had an emergency water heater failure. Each time they came out they were very COVID responsible, very respectful and efficient. They amazed me with how quick they were to respond and how safe they were about their repair.
Services: Boiler repair, Boiler installation
Victoria Sylvestre
Dec 18, 2019
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Kathy Bolte
Aug 03, 2019
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Barbara T.
Jan 15, 2019
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I had a pretty severe leak in the pipes under my kitchen sink. The first two companies I called had appointments in two weeks. Drain Express had one that day. My husband is paralyzed and couldn't check the leak, my son left for college, and I was unable to tighten the pipes, or know how much to tighten them, or even know if that was the problem. Plus, the internet said that if you overtighten PVC pipes they will break. A plumber from Drain Express came out and diagnosed the problem--pipe not properly tightened. He checked the other pipes and another one was loose also. He properly tightened
Norma R.
Dec 10, 2018
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Drain Express makes sure the job is done right the first time every time with the attention given to my home that they would give to their own. I've been using Dicky for years now and I can honestly say I haven't found any plumber repair company with the high level of care, and professional approach that these guys have. You add the more than fair price, and it's truly refreshing and worth the peace of mind.
Logan A.
Oct 15, 2018
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The ladies in the office at Drain Express were very helpful. Dicky called before he came and arrived promptly. Drain Express was fast, personable, patient and knowledgeable. Dicky went above and beyond. I thought the price was reasonable. I would use Drain Express again and request one if their plumbers.
Jason S.
Sep 09, 2018
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I found an ethical and honest plumber
I want to take this opportunity to give a heartily thank you to Dicky, from Drain Express. Your quick response within 1 hour of my call and your prompt service saved me from a lot of heartache..
I knew my water heater needed to be replaced and they installed a new water heater that works perfect. I was impressed with the courteous & reasonably priced service even though I called with an emergency.
Highly recommend Drain Express to others.
I want to take this opportunity to give a heartily thank you to Dicky, from Drain Express. Your quick response within 1 hour of my call and your prompt service saved me from a lot of heartache..
I knew my water heater needed to be replaced and they installed a new water heater that works perfect. I was impressed with the courteous & reasonably priced service even though I called with an emergency.
Highly recommend Drain Express to others.
John M.
Jul 06, 2018
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These guys are real pros. We had been having drainage problems to the sewer. They unclogged the stoppage and ran their camera down the sewer lead, discovering that the bottom of the 50 year old cast iron pipe was completely eaten away.
This meant that the lead from the house to the sewer required replacement. It's a big disruptive messy job. However, Dickie and his people move heaven and earth to minimize that disruption. They do clean, beautiful work and recommend the right solution for the long term.
I highly recommend this outfit and its excellent work.
This meant that the lead from the house to the sewer required replacement. It's a big disruptive messy job. However, Dickie and his people move heaven and earth to minimize that disruption. They do clean, beautiful work and recommend the right solution for the long term.
I highly recommend this outfit and its excellent work.
Andrew F.
Nov 21, 2017
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We had a disastrous experience with this company and I would recommend not to use their services. They were recommended to us by another local plumber for a situation that we had with two clogged toilets.
First, when they arrived, they did not even come into the house to assess the situation. They immediately began to work on the Sewer-Clean-Out to the street. We asked if they needed to see the bathrooms and they said "no". We felt it was strange that they did not come into the house to inspect our toilets, when that was the issue we had called about.
Second, when they started
First, when they arrived, they did not even come into the house to assess the situation. They immediately began to work on the Sewer-Clean-Out to the street. We asked if they needed to see the bathrooms and they said "no". We felt it was strange that they did not come into the house to inspect our toilets, when that was the issue we had called about.
Second, when they started
Kendall O.
Jun 01, 2017
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Adair M.
Mar 26, 2017
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I never got a plumber out to the house, so I can't speak to their service. I called and spoke to three different dispatchers from 1pm to 5pm on a saturday, and each took down my info and said a technician would contact me, and that I was (I guess) in the queue of customers for the day. No tech ever called; maybe they were just too busy, but I would have appreciated being told that rather than strung along for a whole afternoon.
Cindy S.
Oct 20, 2016
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This company stands by their work....which is SUCH a rarity these days! We had a bad clog in an upstairs toilet used by visiting guests at Thanksgiving 2015. Drain express came out, pulled the toilet and expressed the line to our satisfaction. Months later, when the bathroom was used again, we had leaking onto the downstairs closet ceiling which quickly developed a mold problem. A mold remediation company came out and gutted the closet ceiling and determined that the leaking was due to an improper seal used to reset the toilet by Drain Express. We worked with Dickey (the owner of Drain Express
Molly S.
Dec 21, 2015
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Tonight we had the most wonderful experience with the most polite and accommodating technician, Ken, for Drain Express - we had a major backup in our kitchen sink in the middle
of cooking on a Sunday afternoon, I called Drain Express, he returned our call and said he was on a very difficult job but would get back to us.....indeed, he did at 6:00 on a Sunday
night and came over and fixed our issue. It was so impressive and I soundly recommend if you have any problems with drains, etc. please call Drain Express. We were amazed and thrilled that Ken was so professional and cared enough to come
of cooking on a Sunday afternoon, I called Drain Express, he returned our call and said he was on a very difficult job but would get back to us.....indeed, he did at 6:00 on a Sunday
night and came over and fixed our issue. It was so impressive and I soundly recommend if you have any problems with drains, etc. please call Drain Express. We were amazed and thrilled that Ken was so professional and cared enough to come
