We offer 4 weekly service options or you can have a custom service option that can be configured to meet your particular needs! Utopia(R) Series The pinnacle of hot tub design, the Utopia Series is unlike anything available today. And it's waiting for you. Paradise(R) Series Transformation, wellness, and connection are always at your beck and call with our popular Paradise Series.
Vacanza(R) Series All the wellness benefits of a Caldera Spa, available at an exceptional value. The reliable, high-performance Caldera(R) Spas are designed for comfort, efficient energy use, and simple maintenance so you can enjoy the full wellness benefits that come from making a hot tub part of your daily routine. The original family owned and operated Tucson Pool & Spa has been servicing the greater Tucson area since 1985.
Vacanza(R) Series All the wellness benefits of a Caldera Spa, available at an exceptional value. The reliable, high-performance Caldera(R) Spas are designed for comfort, efficient energy use, and simple maintenance so you can enjoy the full wellness benefits that come from making a hot tub part of your daily routine. The original family owned and operated Tucson Pool & Spa has been servicing the greater Tucson area since 1985.
Services
We are new to Tucson and first time pool owners, when I called they were so helpful, friendly and knowledgeable. I called with questions, and the owner took the time to explain things to me, help me prioritize what was an immediate need and what things could wait as he truly understands money matters.
Reviews (17)
Raine Golden
Dec 15, 2021
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They were a no call no show 3x. Their receptionist was great very kind very helpful. However the other employees there just don’t seem to care about their customers. I’ve wasted three whole days waiting all day for them and they didn’t even have the decency to call me and tell me they weren’t coming. Great reception is terrible everything else.
Laura Waters
Nov 12, 2021
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Sarah LeBaron
Jan 15, 2021
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We are new to the area and Tucson Pool and Spa came highly recommended and now I see why. We had some extra things we needed help with and from the very first phone call Josh was so helpful. He and Pat treated us with such respect and never made us feel like our questions were dumb. They went out of their way to make sure our system was working at its best and that we were well informed. They never pushed us to purchase more than we wanted but truly listened to our needs and helped make that happen. We will highly recommend them to anyone with pool or spa needs.
Andrew Rodriguez
Dec 01, 2020
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After visiting the other Spa dealerships in the Tuscon area, we Chose Tuscon Pool & Spa for their "Tahatian" Spa. So Glad we Did! They were the most professional, most knowledgeable, and pleased to educate my wife and I on their product, and commitment to providing us with service after the purchase. They committed to having the Spa delivered and installed with 3-4 weeks. They met their commitment. I called them yesterday with a few questions, they answered them in a manner that made me feel comfortable, and solved my issue!
Very happy in Quail Creek, Green Valley, AZ
Very happy in Quail Creek, Green Valley, AZ
Eric Aultman
Nov 06, 2020
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After pricing and checking all of the pool cleaners in my area I decided to purchase a new pool cleaner from Tucson pool and spa. Salesman Alex helped me with my purchase by not only coming to my house and checking out the pool but also stopping by the house afterwards after it was installed making sure everything was working properly. A little over a year later one of my kids had changed the valve setting on my pool equipment and it was no longer pumping water into the jacuzzi. After calling one of the other local pool companies, because of their close proximity to us, who wanted to charge me
Joanna Stadelman
Nov 01, 2020
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Positive: Communication, Professionalism, Quality
They have done an excellent job of servicing our pool the last 7 years! The owner is very knowledgeable and quick to respond to any maintenance issues we have had. They have kept our pool sparkling year after year - year round - and have such nice pool techs. Highly recommend them!
They have done an excellent job of servicing our pool the last 7 years! The owner is very knowledgeable and quick to respond to any maintenance issues we have had. They have kept our pool sparkling year after year - year round - and have such nice pool techs. Highly recommend them!
Ashley Fahrenbach
Jul 06, 2020
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We are new to Tucson and first time pool owners, when I called they were so helpful, friendly and knowledgeable. I called with questions, and the owner took the time to explain things to me, help me prioritize what was an immediate need and what things could wait as he truly understands money matters. This company has earned a customer for life and I will refer everyone to them.
Ronda Nelson
Jul 03, 2020
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Critical: Communication, Professionalism, Quality
The owners should know how awful Josh is. They over charged my elderly friend. Charged her for things they didn't even do. And wouldn't call her back for months. I finally stepped in and Josh hung up on me. They are unprofessional and rude when questioned. Worst company ever!
The owners should know how awful Josh is. They over charged my elderly friend. Charged her for things they didn't even do. And wouldn't call her back for months. I finally stepped in and Josh hung up on me. They are unprofessional and rude when questioned. Worst company ever!
Danielle H.
Jun 01, 2020
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Elizabeth L.
Jan 11, 2019
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Drumming Dog
Jun 30, 2018
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J. Levy
Jan 14, 2018
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This place was recommended by a friend. Glad we called them up. Chris is very nice and they do a weekly service on our pool. What I like about them is they offer three different levels of weekly service. So depending on our budget or availability we can change it as needed. They're very good with our dogs. Also their pricing was more than fair. Glad we switched.
Gwen A.
Oct 29, 2017
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Pamela H.
Aug 20, 2016
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Jeff L.
Dec 10, 2015
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Bought our 3rd new spa in our lifetime from them - we're fairly new to the Tucson area and checked out a few places. We came in and pondered our options several times and they were always very friendly and knowledgeable, never feeling rushed. When we finally pulled the trigger we got some great discounts on a fantastic tub - delivery and setup were super. Even called with some silly questions and got prompt answers. Very nice folks and good service thus far - we're really enjoying our new tub this winter.
J. T.
Mar 26, 2015
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Terrific service! Pool tech is consistent, fast and keeps our pool looking amazing- couldn't recommend this company more. We have two smaller, yappy dogs and it's never been an issue- tech goes right past them when they're outside (and they loudly bark like crazy and follow him, poor guy).
Also got our spa from them and it works sooo much better than our previous spa- they were friendly and knowledgeable on the subject and helped us get it set up right away.
Also got our spa from them and it works sooo much better than our previous spa- they were friendly and knowledgeable on the subject and helped us get it set up right away.
John T.
Jan 08, 2015
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***caution*** The owner of this company has a very poor attitude and delivers sub standard service with an angry frown. By far the some of the poorest customer service for a "service company". Keep looking far a pool guy, you'll be glad you passed on these guys! -- oh if they don't like your pets they'll just pass your job by and bill you a service call... Even if you pets are in your house.
