Lotus Restoration Services

At a loss for who to call on a Thursday night when we discover a water leak coming from the attic wet walls and carpet. I can't thank Matt enough for coming out so quickly starting the process of getting everything dried out!!! Matt was very thorough with his inspection and making sure everything dried completely when he came back to pick up the equipment. I appreciate the professionalism and positive attitude along with the very clean job he did, no sign of the fact he cut out walls and ceiling, a very neat demo. Thank you Lotus and Matt!!!

As a REALTOR, Lotus has helped several of my clients who discovered moisture damage in a home. They have always been prompt to respond, knowledgable, helpful and provide great service. I highly recommend them.

Positive: Responsiveness
Came out early the next day. Helped us determine mold and treatment. Very courteous. Matt wore a mask the whole time. Was overall a very good experience. I highly recommend using Lotus restoration services.
Service: Mould inspection

Lotus was a life saver for us! We left for a quick 24 hour trip and when we returned and open our garage we were in shock. We had a garage fire and lost everything. We called Jill and her team was there and helped us step through everything. If I had any questions, they had answers and the team was so great to work with. I hope that no one has to go through what we went through, but if you need help in any damage and restoration please call Lotus first!

I would like to thank BOBBY for the outstanding service that he provided at my home. It's nothing but miraculous what he can do. He did the replacing of the area that had been done to include the final stage of painting. I'm going to post some pictures so that you further understand exactly what I'm trying to say. BOBBY was very professional and he made sure he kept me abreast of each step. He also cleaned up any mess that he made. My hats off to Lotus again what a wonderful team of employees they have. I must say that I feel compelled to mention The receptionist that answered the

Matt, Greg and Jill were very professional, polite, and helpful. Compassion & empathy were displayed. Not too often in this day and age do you find such integrity and character at the highest level as I experienced with this staff. Great great and very happy with this company and would highly recommend. Thank you Lotus Restoration!!

I just want to say I used Lotus restoration services for my repair and they were awesome! Bobby the repairman is a professional craftsman and his years of experience show in the product he provides! I will attach the before and after pictures..... you can't tell the difference at all. FYI this is not Bobby in the picture but this guy was really cool too. No this is not a paid advertisement. I was a first time customer and this is the real deal. Thx

AMAZING SERVICE! My tub overflowed and it affected a few rooms. I had no clue how significant the damage was and know restoration is expensive. I called 2 companies and 1 carpet cleaner who is a friend. The first guy came out and tested walls and baseboards and basically said to call my insurance, it will cost about $5000 to replace the carpet, baseboards, remove desk cabinet, etc. He offered to pay part of my deductible. Shady. Then came Matt with Lotus Restoration. They came out within a couple hours and did the same testing of walls, carpet, etc. He explained the process and damage thoroughly

We were in the process of selling our home which was vacant at the time, contract in place, waiting for the home inspection. Upon the inspectors arrival to the property we received the devastating phone call, “your kitchen is flooded!” I called Lotus and within an hour a crew was on scene and starting the process of cleanup and drying. The entire… kitchen was removed and within a week I Had new kitchen cabinets,(they saved the face frames and doors to match the uppers) flooring and baseboards! I can not thank Jill and Nichole enough for how quickly and professionally they responded

I had a leak appear under my Kitchen Sink that had damaged all of my cabinets just following Thanksgiving and was hosting a celebration at my home for the Holiday Season near Christmas. Jill, Nichole, and all of the staff at Lotus Restoration definitely understood the need to get this job done quickly and they walked me through dealing with the insurance company each step of the way as this was my first experience in my recently purchased home. The company was quick, efficient, and they completed all of my repairs just in time for me to host my party. If I ever have another issue, Lotus Restoration

Jill and her team at Lotus are great to work with! They are extremely efficient and they communicate well. They do quality work and they really care about people and making disaster areas back into homes again. They have impressed several of our customers already and I will not hesitate to refer them in the future.

I contacted this company while assisting my family with a very difficult situation. I found them to be extremely responsive, compassionate and organized. Someone was always available to answer my questions and provide me with updates. I would not hesitate to call them again or refer them clients given the high degree of professionalism I encountered.

Our good friends son passed away at his home. According to the investiging officer, there was a significant amount of blood. Family called this company to come and clean the apartment. They went to estimate the job and said it could be cleaned up with a tissue. We went to take care of it for our friends. It was a large amount of blood! Took us over two hours to clean it all up! Very disappointed in the customer service and that on their website it reminds people not to clean up blood for health reasons. Then they refuse to do the job! Shameful!

I contacted Lotus after my washing machine decide to leak from my second floor rental home. Luckily we caught it early and got ahold of Jill. Not only did she calm us down in a time of frustration, she had 2 of her guys at my house within 45 min. Since we caught it early we were lucky and nothing needs to be torn apart. Just a couple day dry out from Lotus and no insurance claim for us. Thanks again Jill and the Lotus team!

Quick and Excellent service! So nice to have a company that cares about their customers. They will be our first call if ever needed again. I will be telling my family and friends this is the company to use!

I had a leak from my upstairs tub to the downstairs bathroom shower. The water was pouring through the ceiling. Being a fairly new homeowner, I was quite worried and called Lotus. One of the owners, Jill reassured me and set up an appointment to have someone come out and do a free inspection for the extent of water damage, mold prevention, and cleanup. A moisture meter was used to assess for damaged areas. Turns out it wasn't as bad as I thought, and I was recommended to use a dehumidifier and to get the drywall repaired. Regardless, I appreciate their time and for reassuring me. Thanks Lotus

Very professional company to work with. Both Nichole and Jill are well experienced in our industry, a caring solution for your flood, fire, environmental needs. Super great ladies!

It's hard to find a business that delivers such great, prompt customer service. Saved my day!

Lotus was able to help me Get the smoke smell out of my house post fire! Professional and affordable, and their technician Tanner was a pleasure to work with.

We had three other contracting services come out for estimates. Lotus beat all three estimates! Had water damage to the bottom of our kitchen sink cabinet & under the kitchen sink granite (the wood was completely ruined) They repaired it ALL. Since we did not go through insurance it was a costly expense for us. However, it would have been much more costly going with any of the other contracting service companies that came out.
Lotus did a great job! & everything looks wonderful :) Thank you!

1st class operation, prompt and detailed. Kept me updated through the entire process and made suggestions that help save time and money. The follow-up and follow through was excellent as having never gone through this before they set the expectations and then delivered superior service. I highly recommend this team.

Jill the owner provided misguided claims knowledge which cost me more money and additional stress. Once she found out we weren't going thru insurance she became rude and difficult to work with. If you really need help with water damage this is the last place to call.