Pace Window & Door
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Pace Window & Door
Pace Windows offers high-quality products and service that won't be matched. Contact us today to learn more about our maintenance-free vinyl replacement windows, entry doors, sliding doors, bay and bow windows, garden windows, and more. No other company stands behind its products as well as Pace, and we've done it since 1985.

Any installation that Pace performs is a permanent solution, and the Pace Warranty covers windows, doors, color, cladding, caulking, glass, screens, labor, and installation as long as the building stands. If you have a service need, Pace factory-trained service technicians will come to your home to diagnose and fix the issue.

And you won't pay a single penny. The customer receives a copy of the warranty. Any installation that Pace performs is a permanent solution, and the Pace Transferable Warranty covers windows, doors, color, cladding, caulking, glass, screens, labor, and installation as long as the building stands. Congratulations to our Home Show Jackpot Winners, who won Free Windows for home.
Services
Now that you're making the decision to invest in your home, we're pleased to have the opportunity to show you how Pace Windows & Doors delivers an unmatched combination of long-term performance, value and contemporary design. It's just what you would expect from the number-one manufacturer and installer of superior vinyl windows in upstate New York.
Whether you desire vinyl for beauty and energy efficiency, wood for aesthetics and authenticity, or vibrant colors to match your home's interior and exterior designs; Pace Windows and Doors has your total window solution. All of our windows exceed Energy Star ratings and are custom fabricated to fit in your home.
Yes, but the homeowner is responsible for providing Pace with all the association regulations and requirements. We offer financing/budget plans and can find the perfect plan that works for your budgetary needs. Be sure to disconnect your alarm system, we suggest having this done professionally by your alarm company.
After signing the contract the order will be processed through our system. Within 5 - 10 days from the contract date you will be contacted by our Installation Department to determine a time for final measure. Once the final measure has been completed your order is sent to manufacturing. Our Installation Department will contact you 6 - 8 weeks after the final measure to schedule a date for installation.
At Pace Windows and Doors we sell products that offer a permanent solution to your replacement needs. All of our products are backed by comprehensive warranties that protect your investment. If during your ownership of Pace purchased products you should have any problems, then contact us immediately.
Reviews (17)
Linda Culliton
Linda Culliton
Dec 19, 2021
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Met with Andy from Pace after talking to 3 other companies, great job explaining things thoroughly, working on a Sunday, took his time. doing 2 large bay windows, 2 large sliding doors, and 2 smaller. I'll let you know how the final project turns out! Andy is excellent to work with.
Cory Hauck
Cory Hauck
Dec 13, 2021
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Pace did an outstanding job from estimate to install! Their crew was polite and efficient, and their work was phenomenal!
Matthew A. Becton
Matthew A. Becton
Nov 17, 2021
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We had all of our windows on the second floor replaced today. Amazed by how quick they did the work and how they made sure everything was cleaned up. Guys were super respectful of me working and the house looks great!
Christine Parker
Christine Parker
Nov 02, 2021
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Andy from pace came out Tonite for replacement windows...amazing salesman...amazing product and warranty! Financing deal is exceptional! we are very pleased and can't wait to improve our home!
Susan Franchot
Susan Franchot
Oct 29, 2021
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I hired Pace last year to replace half the windows in my home, the installation was completed in December of 2020. All 8 were completely installed in 1 day and everything went GREAT. They are beautiful,… efficent and easy to operate. I love my new Pace Windows so much I decided to order the rest of the windows including a large Bay window that is drafty and hard to open. Andy my representative was very thourough in explainig the differences in qulity and warranties that Pace offers versus their competiton. I would reccommend Pace to anyone looking for new/replacement windows. I had 1 minor
Angela Krueger
Angela Krueger
Oct 15, 2021
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Weve had our pace windows since 2005 and yes some do need to be replaced!! We weren’t treated well at all!! We got talked down to. We have lifetime warranty with pace and it’s not being honored. After the amount of money we paid I would think this wouldnt be an issue! Even after we have called quite a few times to have things looked at and being told there’s nothing wrong! We are not happy campers rightnow!
Laurie Loveless
Laurie Loveless
Aug 15, 2021
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We bought a house that had Pace windows. We were very happy with the quality. We needed a new entry door and storm door. The company that came to mind was Pace! Andy was friendly, courteous and extremely knowledgeable and answered our questions! We can’t wait to get our new doors! We highly recommend using Pace for your windows and doors!
Samantha Emily
Samantha Emily
Jul 22, 2021
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Great service and great product. We only had the budget to replace a handful of our windows for now and they didn’t try to pressure us into more than we wanted. Everyone we worked with was kind, knowledgeable, and did a great job. We will definitely go back to them in the future.
Aaron T.
Aaron T.
Apr 04, 2021
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Horrible service. Still waiting a month in an estimate for a bow window. They came out to measure but never Called back with price. I reach out multiple times, still getting run around. The bow window is big, I figure 7-10k cost. Plus if that looked good planned on 8 other windows. I called back 3 times with no luck, just a run around. Horrible all around
Debi H.
Debi H.
Dec 04, 2020
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I don't normally rate a business that I have not actually hired but my frustration has gotten the better of me. I had a Pace sales rep come to give me an estimate on 5 replacement windows. This was after about 3-4 calls initiated from their office to set up an appointment. I never contacted them, they contacted me. So, this sales rep comes to my house & looked at my windows but never measured them. We then sat down for what I thought was going to be a discussion of their product & then the cost. Instead, this rep wanted to only give me a quote when my other half was there as well
John C.
John C.
Apr 02, 2019
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Unmatched quality!

My wife and I recently bought our first home, it needed some work but the first thing we invited in was a quality window.. we dive by Pace Window from time to time. Brad greeted us at the door and wowed us! Went through all the options and we made a decision.. well not that quickly but you know..

This was our first winter with the windows and I had to write a review! The house felt tight! Safe and secure! The windows are easy to clean and top quality, a must for Upstate NY winter!

Thank you to Brad and the Pace team!
Rick R.
Rick R.
Mar 20, 2019
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Yesterday Pace salesman came over to give me an estimate to replace my 11 year old windows - all 13 of them. He was here for almost 2 hours and was pleasant. He quoted me, I think, $18k for the windows. We chatted and I asked for a price to replace just two windows, to get started and see what their windows can do to help, and he quoted $2637. After talking to someone at Pace he requoted the price at $2137. I still thought it a lot of money. He then asked me what I would pay and I said $1500 - where he then said he could do $1800. AMAZING-isn't it. The price just kept going down - just by
Stephen K.
Stephen K.
Jan 19, 2019
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Ordering new replacement windows from pace had them put windows in over 30 years ago and have never had a problem. Their windows have improved since then so why wouldn't I have them install Windows again. I am very impressed with the product and the no pressure sales approach. Can't wait for my new Windows
Irene R.
Irene R.
Feb 21, 2018
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So, i was looking for estimates on a major job replacing all the windows in my home. Pace called to schedule an appt for an estimate but they would not come unless my husband was here. I let the scheduler know that I make the decisions about major home improvement projects in our home (my husband and I are both professionals with PhDs) since my job allows me more time to do the research and follow through required and frankly my husband has less of an interest in these projects. The person who called refused to schedule an appt for an estimate unless my husband would be home. I told him he was
Lise B.
Lise B.
Jul 19, 2017
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Their policy of not making a sales pitch unless both husband and wife are home is weird and regressive. Salesman Dave McSweeney came to my mom's house after she made an appointment but refused to speak with her unless her husband was there-- even though she has already told him that her husband didn't need to be there & that she owns the house and is paying for the windows. It's honestly bizarre. To top it off, when she asked him to leave he insulted her to her face! Pick another company, folks.
Cassandra S.
Cassandra S.
Jul 06, 2017
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We had our windows done by Pace. Let me warn you, poor quality windows. There are gaps and bugs get in through them. I'm very disappointed in the product.
Jonathan S.
Jonathan S.
Jul 19, 2016
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I recently had Pace install a window at my restaurant, and they did a fantastic job. I was surprised at how helpful my salesperson was as he went the extra mile to coordinate the installation of the window under a unique set of circumstances. I'd recommend Pace to anyone looking to improve the windows in their home.