911 Heating Cooling & Plumbing
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911 Heating Cooling & Plumbing
911 Heating and Cooling offers an array of services, from AC installation, regular heating maintenance or repair, to emergency air conditioning or heating repair. We offer financing and will beat anyone's price! Our Phoenix technicians are experts in both home and business heating and cooling options.

Efficient cooling is imperative in the Phoenix area, not only to keep costs affordable, but also to create a pleasant work or home environment. Ducts are a vital yet often overlooked component of a heating and cooling system. Their primary job is to circulate the air from the HVAC unit throughout the home multiple times a day to maintain consistent temperatures and provide optimum comfort.

The Arizona monsoon season typically kicks off in mid-June and continues well into September. Around this time, the humidity rises, and the residents can expect wind and dust storms and heavy desert rains. Summers don't go easy on Phoenix garage owners. Improperly ventilated and insulated spaces make for a highly uncomfortable working environment during the hot season.
Services
Your air conditioning unit is the most expensive appliance in your home. It also costs more to operate than any other appliance in your home. Therefore, maintaining it and keeping it operating at peak efficiency will not only save you money in the long run on utility bills, but it will also create the opportunity for 911 Heating, Cooling & Plumbing to find problems early.
An evaporative cooler is an efficient, economical, and elegantly simple way to cool your home or business. An evaporative cooler works by adding moisture to warm air through evaporation, which creates a cooling effect while filtering out dust and debris. An evaporative cooler will benefit greatly from yearly cleaning and service, during which all components are cleaned and tested for proper operation.
Air duct cleaning done right involves a negative pressure vacuum collection system which collects and removes the debris from your ducts and home entirely. Debris should never be simply blown out of the system.
Regular maintenance can often uncover potential repair problems before they become big and expensive. Some of the tasks we do which can ward off bigger problems are things like debris removal, cleaning dirty coils and drains, and more. A/C maintenance will make your system perform more effectively, thereby creating a more pleasant home environment.
In addition to better performance and being able to address small problems before they become big ones, having your heating system maintained will keep it operationally safe and extend the life of the unit. While mild winter conditions here in the Valley don't require a furnace for safety's sake like other areas, a family will be unpleasantly cold without a heating system.
Reviews (20)
Paula Ratliff
Paula Ratliff
Dec 30, 2021
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I had a plugged shower and a friend gave me the number for 911 Heating, Cooling & Plumbing. I called them on the Tuesday before Christmas and was given an appointment time for Wednesday afternoon. To my surprise the technician called in the morning and came about 15 minutes later. He was very knowledgeable about the problem and had my drain open in a very short time. I really appreciated the promptmess and skill the technician demostrated. I highly recommend the company and would use them again.
Ana N.
Ana N.
Dec 23, 2021
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Love these guys. They have helped me several times, twice when my AC went out, during hot weather. They responded so quickly and the unit was repaired within hours. They have also replaced my hot water heater, I did wait several days for that replacement, but understandably, I realized it was out on a Saturday. They do great work and reasonably priced, I have done the comparisons. Very personable, willing to explain and discuss options. I really trust and believe they have my best interest at heart. Thanks
Cashflow Kris
Cashflow Kris
Nov 20, 2021
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Positive: Professionalism, Responsiveness
We hired 911 to perform a sewer scope for us. They were reasonably priced, did a great job, and sent us the results quickly.
Ed H.
Ed H.
Sep 18, 2021
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These guys almost blew a $900k house sale due to their lack of knowledge of older homes. They were not even able to figure out if the sewer was in front or back. Luckily we rescued the sale by hiring a company that was not looking to try and get an inflated price for work that was not required. Beware.
Tracy Radovan
Tracy Radovan
Aug 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
We had a main line back up and they came out immediately and fixed the problem with friendly professionalism.
Service: Repair sewer
Sylvia Pressley
Sylvia Pressley
Jun 01, 2021
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Positive: Punctuality
Was very please with the service I received
Brendon Rahn was professional
Service: Unclog drain
Marcus De Luna
Marcus De Luna
Apr 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
So glad we had 911 come out to tune and check our A/C. Went over and above and didn't try to sell us on anything we didn't need. Tape up the A/C duct and replaced insulation foam around our hoses. No extra charges, just very thorough. Highly recommended.
Services: Ductless heating and AC services, AC maintenance
Jillian S.
Jillian S.
Feb 21, 2021
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In the end Scott couldn't solve my problem, but he definitely did try. ( Unusual problem, Having to work with manufacturer to get this fixed)
He's a nice guy, punctual, knowledgeable.
Nick F.
Nick F.
Feb 05, 2021
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This Family Business is exactly who you want to help you keep your home in tip top shape. They are honest, kind, fairly and affordable priced, quality and detail oriented, friendly, punctual, and on and on. I just feel comfortable having them bid for and complete any job in their purview of expertise. I will recommend them to anyone.
Leander K.
Leander K.
Feb 02, 2021
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Scott Epps from 911 Heating, Cooling and Plumbing is reliable, punctual, professional and easy to work with.

Scott did a thorough job inspecting our sewer line, and sent us a clear and easy-to-read report and video.

Afterwards, he patiently and clearly explained the findings to me.

I recommend their service.
Armando O.
Armando O.
Nov 27, 2020
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These guys are awesome, heat went out and they came out and fixed same day. Professional, friendly, and honest company. These guys are definitely part of my go to service providers.
Sean C.
Sean C.
Sep 10, 2020
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Scott Epps of 911 was able to perform a emergency request to have a sewer line scoped. This is the 2nd time I have used 911 and they were awesome both times! Highly recommend them!
Ian L.
Ian L.
Aug 12, 2020
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Couldn't be happier with this company. Scott Elps was kind and genuine. I had a clogged main and he took care of it quickly and was very reasonable. He said if there were any problems after not to hesitate to call him to make sure the job was done right. I felt extremely comfortable with his service and trusted him to do the job. Will be my plumber from now on and again I could not be happier. It is so nice to feel you can trust a company that is genuine ,fair and decent. Good people surely make the difference in this world!!
Christopher S.
Christopher S.
Jun 01, 2020
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AC went out about midnight. Called at 0830, had technician at house by 1030, fixed by 1230. Capacitor bad in one unit, replaced both capacitors just to be safe. Double checked rest of system just to be sure no other issues. Excellent work at fair price. Third time I used 911, highly recommended to everyone to all plumbing and HVAC needs.
Stephen B.
Stephen B.
Sep 20, 2019
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I was very satisfied with the availability and response time when I had an a/c issue at my home. The technician was very friendly and completed my repair very quickly. I did not give 5 stars because I found the repair to be too expensive. My a/c needed a capacitor which was marked up around 5 times and the service call was about the same price as the part. Bottom line, a 10 minute repair cost about $20/minute. However, I feel comfortable calling them again in the future.
Rhonda W.
Rhonda W.
Apr 13, 2019
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I found about 911 when selling my rental home as it was the company used by the buyer's home warranty company. I thought they did a great job repairing the A/C unit (original unit when home was built in 2000) and at a reasonable price.

Fast forward, we are purchasing another rental unit, the inspection comes back saying the A/C is not working. Our inspection period is coming to an end and I call 911 asking if there is anyway they can get out to do an inspection in the next few days. They say, we can have someone out there today! They did the full inspection at a very reasonable price
Anne S.
Anne S.
Feb 21, 2019
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Great plumbers. Always responsive and at a fair price no matter what job they do for me! They have worked on both my toilets. Were honest and forthright and were able to diagnose an issue three other plumbers did not.
Rachel H.
Rachel H.
Aug 18, 2018
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HONEST & KNOWLEDGEABLE
I called & Darrell came out the next day. I thought we had a slow leak. He could have easily played on my fears & charged me for work that didn't need to be done. He checked everywhere, even looked in the attic.He explained everything in detail & gave us great advise for preventing issues. I also really liked that I got text updates when scheduling. This is a great company & I will definitely be contacting them if I ever need to.
Triana S.
Triana S.
Aug 14, 2018
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My elderly mother's AC went out after the weekend storms. She set up an appt with Orangutan Home Service. They quoted her $3,900 for a new compressor and labor. They insisted on payment upfront. After she wrote them a check they left to purchase the part. Luckily she called and told me what they were charging. I immediately contacted Darrell Epps, co-owner of 911. I explained the situation and he quoted me $1,900 to repair the unit. Luckily I was able to stop the work order with Orangutan. Thanks to 911 my mother is enjoying a well refrigerated home and a savings of $2,000! They have done
Jim C.
Jim C.
Jan 17, 2015
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Reliable, reasonable and rational...
Howard and his son Sean at Renaissance Plumbing fit this description.
They take a practical approach to problem solving and propose a variety of possible solutions.
Now they're on my contact list and I have a prompt solution to any future problems.

Found these guys scanning yelp* reviews.... thanks.