Your home remodel will do more than look good, we'll update your home's vital system infrastructure and protect your investment. We know you want your plumbing issue fixed promptly, professionally and at a great value. With our customer focus and higher standard of service, no other home services company is better suited.
Only John Moore has technology that triple-checks our technician's work for quality and even provides you a video of your service to review. The result is 98% first-time-repair success rate, the highest in the industry. To ensure your peace of mind, we also offer the longest labor warranties in Houston.
At John Moore, less than 4% of technicians qualify to work for us. We're proud to have the industry's most rigorous hiring process, so that you can be sure you're getting the the most knowledgeable, professional and skilled technician available. Now you don't even have to Call John to Get Moore! With just a few clicks, you can choose your date and time - even upload photos or videos of your project.
Only John Moore has technology that triple-checks our technician's work for quality and even provides you a video of your service to review. The result is 98% first-time-repair success rate, the highest in the industry. To ensure your peace of mind, we also offer the longest labor warranties in Houston.
At John Moore, less than 4% of technicians qualify to work for us. We're proud to have the industry's most rigorous hiring process, so that you can be sure you're getting the the most knowledgeable, professional and skilled technician available. Now you don't even have to Call John to Get Moore! With just a few clicks, you can choose your date and time - even upload photos or videos of your project.
Services
But customers know us best for the peace of mind we've delivered to homes for the past 50 years. What began with plumbing has grown into a service package that considers each and every aspect of your home. Our goal is to fix your immediate problems and prevent them from ever happening again by addressing their root cause.
In addition to the parts warranties provided by the manufacturer, John Moore offers the longest labor warranties for repairs in Houston. The Lifetime Unit Replacement Limited Warranty is valid for as long as the original purchaser owns his/her home. If the Lifetime water heater fails in use at the original registered homeowner's residence, the repair will be provided at no charge.
Want to do more with your career? At John Moore, we stretch far beyond your average home services company. We challenge ourselves each and every day to achieve "the difference factor". That is, the difference we make in the lives of the people we serve and the people who make it all possible: our team members.
Reviews (10)
Meyer Lemon
Feb 02, 2022
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Our experience with John Moore was so awful that I'm compelled to warn others. The company is thoroughly dishonest and charges exorbitant prices.
We needed a gas leak repaired. The plumber lied and told us that they were legally required to bring all of the plumbing in the house up to code before they could release us to have the gas turned back on. By the way, that included bringing their roofer in to modify the vent pipes and re-roof the area. We argued, but he insisted that was BY LAW. We were desperate for heat and hot water in January and reluctantly accepted his nearly $10,000 quote.
Several
We needed a gas leak repaired. The plumber lied and told us that they were legally required to bring all of the plumbing in the house up to code before they could release us to have the gas turned back on. By the way, that included bringing their roofer in to modify the vent pipes and re-roof the area. We argued, but he insisted that was BY LAW. We were desperate for heat and hot water in January and reluctantly accepted his nearly $10,000 quote.
Several
Bob Carman
Jan 28, 2022
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Donald Martin was very professional and customer oriented. He explained the implications of multiple options we considered to deal with a very old plumbing installation. He patiently answered all my questions.
Work done quickly once course of action was agreed. Very satisfied with the experience of working with John Moore and Donald Martin
Work done quickly once course of action was agreed. Very satisfied with the experience of working with John Moore and Donald Martin
Sherri De Jesus
Jan 25, 2022
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Ricardo López came to assess my water heater that was put in by another company before I bought my service contract with John Moore Services because the pilot would not stay lit. As it turns out, the other company did a poor job of installing the water heater, and I had water damage in my attic, too. Ricardo was very professional and he clearly explained in detail (and showed me) everything that was wrong and needed repair so that I could fully understand. He also hand wrote everything down for me and followed up with an email of itemized costs of repairs. Additionally, he advised me to contact
Shane Morgan
Jan 21, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness
We are updating our homes heating and cooling units. John Moore was one of the companies we had seen advertisements for. Diego was on time, knowledgeable and efficient. He clearly explained the products, warranty and time to have the system available and installed.
We are updating our homes heating and cooling units. John Moore was one of the companies we had seen advertisements for. Diego was on time, knowledgeable and efficient. He clearly explained the products, warranty and time to have the system available and installed.
Karen Mapp
Jan 12, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The technician, Matthew V., was very friendly, informative and knowledgeable about his job. He was efficient and got the plumbing issue resolved quickly. But most of all I appreciated his patience while explaining every detail of how he was going to make the repair.
Service: Find & repair leak
The technician, Matthew V., was very friendly, informative and knowledgeable about his job. He was efficient and got the plumbing issue resolved quickly. But most of all I appreciated his patience while explaining every detail of how he was going to make the repair.
Service: Find & repair leak
Christina With A. Ch
Jan 10, 2022
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Joseph from John Moore installed a water heater in my home this past Saturday. He was very friendly and did his work professionally. I'm very satisfied with the work he did. Our water heater was almost 50 years old! I walked outside early in the morning and had water running down the driveway. I was nervous because I didn't know what to do. I called ARS and Abacus and was told that someone couldn't be over until the following Monday. I wasn't going to live without hot water for a weekend. I have a disabled father who needs care. I called John Moore and they were here that morning and my install
Kathy Williams
Jan 10, 2022
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Positive: Punctuality
Our technician Mr.John was very personable, professional, and knowledgeable as it related to residential plumbing issues. He kept me informed throughout the assessment and made certain I understood all the information. I would highly recommend using John Moore services to anyone.
Our technician Mr.John was very personable, professional, and knowledgeable as it related to residential plumbing issues. He kept me informed throughout the assessment and made certain I understood all the information. I would highly recommend using John Moore services to anyone.
Robert Carvell
Dec 16, 2021
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We were experiencing electrical issues and reached out to John Moore Services and scheduled an electrician to inspect our set up. Mr. Jedd Johnson was dispatched and arrived on time as promised. He very quickly identified our issues and explained what was causing our problems and the safety risks that we had in a clear and professional manor. He outlined why we were having the problems and made recommendations on what repairs were needed to return our electrical service back up to code and SAFE operations. Mr. Johnson completed the work and again explained why it was necessary. We are very pleased
Mike Dodd
Nov 29, 2021
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Samuel Rodriguez was my technician. This guy is as good as they get. He was meticulous and took his time to make sure everything was repaired properly, cleaned up everything when he was done and worked until 11 pm to get the job done!! I would hire this guy to work for me any day. Kudos to John Moore for hiring guys that really care to treat the customer with respect and truly care about their work. After this experience I’m a HUGE fan!!
Melodee Stewart
Oct 25, 2021
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David K. arrived promptly and after inspecting our line, he discussed our options. He was very knowledgeable and we were impressed by his professionalism. We decided to replace the line and he went over the paperwork and made multiple phone calls to get the process started. He got everything organized and made this a smooth process. Thank you David K. We will be calling you again sometime.
David L. came out to install/replace our water main line to the house. He came out and helped coordinate the installation process. The whole ordeal went very smoothly and he did an excellent job. Thank you David
David L. came out to install/replace our water main line to the house. He came out and helped coordinate the installation process. The whole ordeal went very smoothly and he did an excellent job. Thank you David
