HERO Heating & Air Conditioning
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We've been in business over 35 years, making us one of the DeKalb area's oldest and most experienced Heating, Air Conditioning, and Duct Cleaning companies. We have installed over 1500 heating and cooling systems and serviced thousands more. Heating is proud to have won several awards for Exceptional performance in sales and service.

Our job is to help you find ways to reduce your energy costs while providing top quality products and service. Whole House Duct Cleaning, or $100 Off off a Whole House Duct Cleaning for Priority Customers. We want you to invest in your comfort system without breaking your budget. When you need a new heating or cooling system we offer financing payment options personalized for you.

Mitsubishi ductless units are perfectly suited for any cooling or heating occasion to provide year-round comfort and are up to 40% more efficient than traditional systems.
Services
Heating is dedication to it's community and we have been the proud sponsors of the Malta Days Festival, The Cortland Parade and The DeKalb Family Fun Festival and many other important community events. Heating is a certified Armstrong Comfort Team Dealer - an honor that the manufacturer presents only to it's best clients that they feel represent the highest standard of quality and integrity.
We offer a variety of services from routine service calls and repairs to preventative maintenance to keep your system running at peak efficiency. If you require emergency service for a furnace breakdown you can count on us to respond quickly to your needs. Our knowledgeable and extensively trained staff can assess your needs and will provide you with all the information you require to make an informed decision before beginning any work.
Indoor Air Quality is a top priority of many homeowners. The maze of vents and ducts in your heating and air conditioning systems that are designed to keep your family safe and comfortable may be negatively affecting the health of your family. Contaminants may be clinging to every inch of your duct system and circulating in the air that you are breathing.
Ductless cooling and heating systems are reversible, two-way heat pumps that simply take heat energy from one place and move it to another by compressing and expanding refrigerant. Outdoor unit: connects to the indoor unit by a small bundle of cables, including a refrigerant line. The unit is placed outside of the home on ground level.
According to the Environmental Protection Agency (EPA), indoor air can be 2-5 times more polluted than the air outdoors. Improve the air quality in your home with a Whole-House Air Cleaner. Air in your home that is too dry can be uncomfortable to breathe, and can damage wood products like flooring, pianos, picture frames and cabinetry.
Reviews (12)
Trevor Holbert
Trevor Holbert
Nov 17, 2021
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Recently called here to have my furnace serviced. They were prompt to answer the phone and had a technician out when it was convenient for me. Technician, Joe, was very polite and knowledgeable. He found the problem very quickly and had the part available. He even informed me it was covered under warranty from the previous homeowner!!!! Awesome customer service and will be using for all of my heating and cooling needs moving forward. Highly recommended.
Thom Rouse
Thom Rouse
Oct 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service, fair pricing, on time. HERO replaced both my AC and furnace this year and they work flawlessly. The systems they replaced were nearly 28 years old which is a testament to their service and maintenance skills considering the average furnace lasts 16-20 years . HERO is highly recommended!
Services: Install heating system, Install AC, Heating maintenance
Linda Bridger
Linda Bridger
Sep 27, 2021
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Positive: Professionalism, Punctuality, Quality
Very professional. Explained everything very clearly. Thanks Joe & Jaaziel!
Service: Install heating system
Gary Doden
Gary Doden
Jul 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Max did an excellent job for us and was very pleasant to work with!
Service: Install ducts & vents
Tammy S.
Tammy S.
Jul 03, 2021
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Thanks sooo much to Joe and the team for the very long hot day installing our new efficient furnace and A/C. We could not be happier after 26 years to finally have central air! They were very prompt, and professional. Great job!
Todd Merritt
Todd Merritt
May 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Glenn was very responsive and quickly got us an estimate. We decided to use their services and Joe came to install the air conditioner. He was very quick in the installation and made sure we knew how to operate the system. Great people to work with from start to finish.
Service: Install AC
Katrina Stone
Katrina Stone
Apr 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Max and Gabe did a fantastic job with our duct cleaning. They are friendly, professional, knowledgeable, and quick. This was a big job since it had not been done in over five years, but the service techs made it smooth and painless. I highly recommend Hero Heating.
Services: Clean ducts & vents, Heating maintenance, AC maintenance
Elena Griesbaum
Elena Griesbaum
Jan 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent job, efficient, prompt, clean, friendly and professional. Explained options, and very reasonably priced. Took the time to set things up for future repairs. Great maintenance program especially for existing clients. Organized office staff and techs!
Services: Install heating system, Repair heating system
D. Azucena K.
D. Azucena K.
Aug 20, 2019
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We were refferd to this company Glenn got angry when I started asking questions after Glenn put a capacitor and the fun will stop, he got pretty angry and said I was not going to tell him how to do his job after 33 years of experience yelling, today the original company who intalled the ac on our house came in itbhad the wrong capacitor, my husband tried to work with him even offered the capacitor back as we dont have any use for it but they don't want to work with us in returning our money for a job that didn't fix our AC. Very bad business, the WORSE.
Eric T.
Eric T.
Jul 01, 2019
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Have nothing but praise for this company they have helped me on several service calls all ways prompt and got right to the problem also went out of there way to help with a bad contractor install and a warranty issue saved the day again if you have a heating or air conditioner prob I highly recommend this company
Dave Y.
Dave Y.
Mar 10, 2019
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The weekend before the "Polar Vortex" we lost our furnace which caused a burst pipe. Having met Cassie through the Delalb Chamber turned out to be as Godsend. Because we were displaced, H.E.R.O. moved us up in the list and got us a top of the line until (the last a local supplier had) and installed it quickly so the cleanup crew could get us back in. They even recommended a plumber, Steve Clark, who has given us similar service. We are now waiting on the thaw to get the air conditioner portion installed which is sitting in their facility.

The unit is wifi capable and will contact H.E
R. G.
R. G.
Jul 03, 2017
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Hero heating and airconditimg is a good company. We have been using them for about 14 years. I have found them to be honest.
They care about their customers. They come and do the job the first time, the right way.
No hidden fees. Their technicians are good.