1st Call Plumbing Heating & Air
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1st Call Plumbing Heating & Air
1st Call Plumbing, Heating & Air's ownership team, John and Anne Aramendia, have served the San Antonio, TX and surrounding area for over 29 years. Through hard work and dedication, they built a formidable reputation in the industry and the community. Today, 1st Call Plumbing, Heating & Air continues to work to earn and keep the trust established from this reputation.

To do so, we offer a comprehensive range of plumbing and HVAC services to San Antonio and surrounding area residents and businesses. Each service call is performed by a qualified and well-trained professional. If we're called to your home in Boerne to investigate the cause of a blocked drain, we'll find it quickly and provide a solution.

We ensure that our technician has all the necessary parts on the truck to complete your repairs in a timely manner. If your air conditioner stops working, then we'll recommend repairs or replacement. We'll always be honest, and we'll never stop working hard on your behalf. South Texas residential and commercial property owners deal with unique weather conditions that impact every component in their building.
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John and Anne Aramendia have been serving San Antonio and the surrounding areas for over 29 years and take pride on the trust and reputation they have earned over that time.

After being retired for two years, they have decided to return to the San Antonio area and reconnect with their loyal customers who know their family as a reliable and trustworthy service company that will quickly send a highly-qualified technician to your home or office to take care of you.
1st Call Plumbing, Heating & Air is proud to offer comprehensive plumbing services to San Antonio clients. We built our reputation on our belief of basing our plumbing services on our customers' needs. We come prepared for each job because our customers rely on us for adaptive service. We use our promise to you to guide us through each of our interactions.
There's a network of drain and sewer lines beneath your floors and behind the walls. They work in tandem, delivering water throughout your home, as well as performing other essential tasks. It's crucial to make sure they function as they should. The technicians at 1st Call Plumbing, Heating & Air can handle a wide array of drain services in San Antonio, New Braunfels, and surrounding areas.
You might be at a loss to explain why your home contains an inadequate water supply, but 1st Call Plumbing, Heating & Air isn't. Hard water can be responsible for uncomfortable clothing, dry skin, poor drinking water, and all the other symptoms driving you crazy. It's the result of high counts of mineral content in your drinking water.
Most homeowners don't give their water heater much thought until they have no hot water. After all, it's tucked in the corner of a basement or somewhere in the garage. But your water heater is one of the most crucial elements of your home. It enables hot showers and sanitary cooking conditions, as well as a multitude of essential household functions.
Reviews (30)
Christi
Christi
Dec 31, 2021
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Bob and his apprentices were fantastic! They were so professional and transparent about what needed to be done. My house needed a new clean out installed and Bob was able to get us a quote on the same day. The price was the best out of the quotes that I got and the repair was done as quickly as possible. The team even came back out as soon as we had another issue.
I love that first call has such strong apprentice support and is dedicated to teaching new trades professionals. I will definitely be using them for our future plumbing needs.
Steve Byrd
Steve Byrd
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Josh and Joel showed up on time, worked quickly and efficiently, and were very pleasant to work with. My wife was so impressed with the speed and price, she told me to make sure to get names and numbers so we can use them again in the future.
Service: Shower repair
Gabriel Calderon
Gabriel Calderon
Dec 27, 2021
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Very professional people. We had a issue with our water pressure for almost a whole year and consulted with other plumbers that wanted to charge us thousands of dollars to fix an issue that wasn’t even there. These guys showed up quickly after someone referred them to us and quickly found the issue. They fixed it within minutes and didn’t even want to charge us! I will never forget what these great people did for us. They’re very honest people and will definitely recommend to anyone who needs a plumber. They gave us the best Christmas gift anyone could ever have!
Ozem F.
Ozem F.
Dec 06, 2021
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Positive: Professionalism, Quality
I encountered a heating outage overnight. I was able to call 1st Call Plumbing first thing in the morning and was able to get repaired the same day. Thanks Chris for your professionalism and quality work in fixing our heating issue. I know who I’m calling the next time I have a heating or cooling issue.
Service: Heating system repair
Sandra Ramirez
Sandra Ramirez
Nov 30, 2021
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I can't say enough about how 1st Call has restored my faith in great quality work from a local small business. From the beginning to the end of our project everyone we worked with was very informative, polite and professional. I truly felt like JJ, Oscar, Ryan and everyone there treated us like family. They responded quickly to any concerns we had and were so patient with our endless questions. With the holidays approaching I was nervous things wouldn't be completed on time but they heard my concern and made it happen with days to spare. I am so grateful for each of them and will be working with
Kathy Jewell
Kathy Jewell
Nov 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The most professional service I have ever had with a company. Always on time and the price for work is very reasonable. Chris and his assistant did a wonderful job. Such a great value and the workmanship is excellent. Will always use 1st Call.
Services: Drain unblocking, Tap repair
Katherine Slone
Katherine Slone
Nov 23, 2021
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Bob and Anthony were great! Last night our shower backed up so we reached out to 1st Call the next morning and they said they could be out the same day. They arrived on time and we even received a text notification prior to arrival. They quickly found the problem and took care of. They were respectful of our property and very courteous. I was also pleasantly surprised at the cost. We highly recommend 1st Call!!!
Cj H.
Cj H.
Oct 04, 2021
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Chris Ricketts the best AC tech ever! Hands down. I have had my share of techs with other companies in the previous and 1st Cal Plumbing, Heating and Air hired an excellent tech. Honest and knowledgeable, I couldn’t ask for anything more. Trust is important when we’re dealing with extensive repairs and I know we’re in good hands with Chris when taking care of the house AC needs. I highly recommend this entire company to anyone needing AC/heating issues!!! Thanks Chris!
Annette Wells
Annette Wells
Oct 02, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The technician was efficiently knowledgeable about the mini split issue. Repairs made and he made sure it was working properly before leaving. Had pictures of the issue and remedy. He also did a seasonal inspection with pictures and assessment of exiting home equipment. Very professional. Excellent service. Highly recommend.
Service: Ductless heating and AC services
Meshia Crawford
Meshia Crawford
Sep 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The technicians were on time, extremely professional and answered all questions we asked. Jake and Corey made sure we understood what was going to occur and what it would cost. There was not a doubt about their knowledge and ability to repair our pipe and faucet. I would recommend these guys to anyone. Thank you 1st Call Plumbing.
Services: Pipe repair, Tap installation, Outdoor system repair
Annette W.
Annette W.
Sep 16, 2021
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The technician was efficiently knowledgeable about the mini split issue. Repairs made and he made sure it was working properly before leaving. Had pictures of the issue and remedy. He also did a seasonal inspection with pictures and assessment of exiting home equipment. Very professional. Excellent service. Highly recommend.
Lloyd S.
Lloyd S.
Sep 09, 2021
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It was one of those Yelp moments when you know why the plumbing co. you picked to fix/replace a kitchen faucet consistently gets 5 stars for their work. Professionalism. 1ST Call Plumbing did not disappoint. Chris Muha & Tate his assistant showed up to help. 1st off they fixed the problem of the faucet just by checking the release mechanism, but what was really impressive was my wife had seen a modern design she liked. Whala!! 1st Call Plumbing had one in stock. Chris & Tate had finished up in no time, now for some dirty work. heh, Thank you 1st Call Plumbing.
Melanie K.
Melanie K.
Jul 30, 2021
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They were open on July 5th even though it was a Holiday. They came out and installed a new a/c the next day. Helped me set up a loan. When I had a problem they sent out a representative the next day explained the problem and fixed it within an hour.
Mark K.
Mark K.
Jul 28, 2021
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Awesome customer service!  Dealing with a few things on a very busy Monday and turning Moen Chateau (Plastic) Knob Handle to stand-up shower produced no hot water for my spouse. No time to deal with issue, I called 1st Call Plumbing Heating and Air in the morning and the plumber team of two came later that afternoon, evaluated the situation and removed broken Plastic Knob Handle that had been previously installed with new Posi-Temp Valve Stem in July 2018, but a competitor installer would not install new Chrome Lever Handle as was requested by Homeowner and the type of Lever Handle that had been
Phil C.
Phil C.
Jul 02, 2021
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I am a bit conflicted about this review. First called 1st call back in April. They sent out Reno to replace a shower valve and replace our shower pan. After Reno left we discovered he had damaged our bathroom counter to the point it needed repair or replacement. Karl came out and agreed to have it fixed. While he was here he discovered the new shower valve was leaking. Reno and crew didn't do the job right. Karl fixed it and the owner John got our counter top fixed. So far so good. BUT.......when the dry walkers came to start repairing the shower walls they discovered that Reno had
Laurie O.
Laurie O.
Jun 15, 2021
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Always friendly and quick to respond. Not 100% sure on how competitive they are but I'm happy with services provided
Belinda G.
Belinda G.
Mar 22, 2021
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I can't say enough good things about First Call Plumbing, Heating & Air!

First Call was recommended to me by a friend after I sent out a distressed email that I had had two plumbers look at a mainline stoppage in my house and had completely opposite diagnoses. One told me it would be $15,000 to fix my plumbing; the other told me that it was the city's problem and to call them.

My friend recommended that I call First Call. She said that they we're honorable and would get my plumbing fixed quickly and at a reasonable price. I made the call and spoke with Ryan in the front office
Carole D.
Carole D.
Mar 11, 2021
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Price gouging at its finest!! Plumbers didn't introduce themselves. 3/17/21 Charged $1425 for replacing 10 feet of galvanized pipe with pex in less than two hours. Didn't check pressure and left and I still didn't have water!! That's $650 an hour for burst pipes! Then quoted another $1300 to come blow the lines out and told me to change every fixture in my house. 3 LICENSED PLUMBERS told me it shouldn't take cost more than $500. I had to call another plumber to clear my pipes inside. I asked for a partial refund was told no. Then their lawyer called me and offered $300
Darin J.
Darin J.
Mar 03, 2021
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I had water pipes that burst with the Texas Snow Storm, Uri. I called 1st Call Plumbing because they sent me a flyer, and represented themselves as a "Family Owned" business. When the technician came, my "Free Estimate" was a contract he presented at the curb. $175.00/hr. for leak detection with a 4 hour minimum ($700.00) and a repair cost of $595.00/hr for repairs with a 4 hour minimum ($2,380.00). Then there was the cost of the plumbing parts. This was a contract for over $3,000.00 and they had not even looked at my broken pipe! There was water leakage in my wall but the service
Carlos C.
Carlos C.
Feb 23, 2021
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Another casualty of the polar vortex event 2021! Great customer service and due to the high demand for plumbers, I was kept informed as to when to expect my turn. I was called to verify I still needed a plumber and told they could be at my place within 30 minutes. Anthony and Reno arrived under 30 minutes, friendly, and both wearing face masks following the COVID-19 precautions. I had two broken pipes and the repairs were promptly completed. The water was turned on and they check for other leaks, luckily there were none. If I need a plumber in the future, I will definitely be calling 1st Call Plumbing
Jade M.
Jade M.
Jan 22, 2021
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My mom called 1st Call Plumbing to check for a leakage at her home. She was recommended this company by a family friend. It was easy to make the appointment with Teresa and they came out the same day. Reno and Cory were very professional, wearing masks. They used a camera to check for leakage and determined the source of the leak. They didn't charge for their visit and recommended that we follow up with an appliance specialist. Thank you for your honest and efficient help!
Melissa F.
Melissa F.
Jan 02, 2021
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Johnnie and Ryan were awesome! They removed our improperly installed and broken AC. Their work was truly professional. They also fixed the ductwork that had been poorly done by our contractor. I can't say enough good things about this company and its people!!!!!
Joe A.
Joe A.
Aug 10, 2020
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We needed some help with our bathtub spout diverter, and Reno from 1st Call Plumbing came over to take care of it. He was friendly, professional, and did a great job replacing it. We will definitely recommend and use 1st Call Plumbing again!
Sarah Z.
Sarah Z.
Aug 06, 2020
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Had plumbing work done yesterday. These guys are professional, courteous and knowledgeable. They are respectful of your house and time. Their pricing is competitive and they explain everything thoroughly and are happy to answer any questions. Everything works perfectly now! We will definitely be calling them for future work. Highly recommend.
Sean P.
Sean P.
Aug 06, 2020
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Art and Luis showed up wearing masks, due to COVID of course, we're on time. They were polite, friendly, and didn't mind answering questions that I had about the new air handler and condenser. 1st Call was quick to add me to their schedule and install the new unit, roughly 24 hours! They called to let me know that technicians were on the way and I would definitely recommend calling them because of how quick they were able to come out and replace the entire AC unit.
James P.
James P.
Jun 08, 2020
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Had no Ac on a Sunday and they answered. Have seen those boys grow up on old commercials so I figured it give them a shot. Hopefully they learned good service from their mom and dad over the years when they owned Armendia. Well they did! I found out it is the same people under a different company name. They sent over Chris R. He was excellent and tackled it right away. Drain line was clogged and pan was full of water. They will be my 1st Call next time.
Jane D.
Jane D.
May 31, 2020
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Can't say enough good things about 1st Call Plumbing and Air Conditioning. They have great service, and their techs go above and beyond to take care of your problems at a fair price. Call them. You will be happy you did.
Stephanie R.
Stephanie R.
Apr 22, 2020
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Ricardo came out to look at our air condition to give us a diagnostic assessment. He was professional courteous and gave us the information we needed to know how to address our problem. He wore a mask which is very important with the current Covid 19 situation and explained everything he was doing with the diagnostic check on the unit which I greatly appreciated. I would definitely call this company again to address an issue.
Jennifer N.
Jennifer N.
Mar 19, 2020
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People, make this your one and only call for any plumbing needs. You will be treated like a very important customer the entire time. I had a huge job that spanned over a week and these guys were here when they said they were going to be here every single day. I never had to be behind them making sure stuff got done. The phone reps are so nice and knowledgeable as are the guys who do the work. I could go on and on about how great these guys are but the bottom line is you won't get better service anywhere else.
Claudia M.
Claudia M.
Jan 20, 2020
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My garbage disposal was backed up so I called them for help. The person who answered the phone was very polite and set up an appointment right away. They called to tell me when they were 30 minutes out. The service person accessed the situation and I had a clog that they could plunge quickly, so they didn't charge me. And they even checked my water quality for free. I highly recommend them.