Appliance Express is a major household appliance repair center servicing central Texas including Austin and Waco, Texas. We will send a factory-trained technician to your home on request and take great pride in our ability to get your appliances back up and running like new. Our professional team has years of experience working on appliances made by Whirlpool, KitchenAid, Maytag, Amana, Jenn-Air among others.
Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. We stock all fast-moving parts on trucks. For over 90% of all projects, we can order parts on the very same day. This significantly reduces our repair turn-around time, which means faster service for you. Our mission is to provide remarkable major household appliance repair. We combine the power of motivated, team-oriented employees with cutting edge technologies and communication.
Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. We stock all fast-moving parts on trucks. For over 90% of all projects, we can order parts on the very same day. This significantly reduces our repair turn-around time, which means faster service for you. Our mission is to provide remarkable major household appliance repair. We combine the power of motivated, team-oriented employees with cutting edge technologies and communication.
Services
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
Reviews (10)
Mary Valdez
Jan 03, 2022
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Positive: Professionalism, Punctuality, Responsiveness
From the time they answered my urgent call just prior to Christmas, to the time of repair - I was impressed. Technician came ready with replacement part so that oven was repaired right away and Christmas Eve dinner was saved!!! Thank you so much!
Service: Repair stove / cooktop
From the time they answered my urgent call just prior to Christmas, to the time of repair - I was impressed. Technician came ready with replacement part so that oven was repaired right away and Christmas Eve dinner was saved!!! Thank you so much!
Service: Repair stove / cooktop
Roberta Godward
Dec 29, 2021
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Positive: Professionalism, Punctuality, Responsiveness
They were able to set my appointment within a reasonable time. They kept their appointment and they arrived on time. The attack was professional but kind. It was masked and took precautions that performed his duties quickly. He did an outstanding job and I appreciate Appliance Express.
Service: Repair washer / dryer
They were able to set my appointment within a reasonable time. They kept their appointment and they arrived on time. The attack was professional but kind. It was masked and took precautions that performed his duties quickly. He did an outstanding job and I appreciate Appliance Express.
Service: Repair washer / dryer
Robert Hatcher
Dec 26, 2021
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Cliff Saxon
Dec 21, 2021
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Doug Keenan
Dec 19, 2021
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Positive: Professionalism
Robert applied his logic in reviewing the problem with us again, and demonstrating it on the Jenn-Air gas cooktop, 4 burner. He decided to make igniter height adjustments on 2 burners, instead of just replacing the gas regulator (which he was given as the fix after the 1st service call). So far, so good! Working fine! Thank you.
Service: Repair stove / cooktop
Robert applied his logic in reviewing the problem with us again, and demonstrating it on the Jenn-Air gas cooktop, 4 burner. He decided to make igniter height adjustments on 2 burners, instead of just replacing the gas regulator (which he was given as the fix after the 1st service call). So far, so good! Working fine! Thank you.
Service: Repair stove / cooktop
Jim & Louise Cooke
Dec 17, 2021
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Jonathan came out to service my new Whirlpool washer. I didn't think that the load and go function was dispensing detergent. He was prepared to install new parts. But before doing that, Jonathan checked to see that the pump was working and then checked the small hoses on the pump to see if they were working. We literally saw detergent pumping out of the little hose. So, there was actually nothing wrong with the washer. It just dispenses a lot less detergent than if I were to be adding manually. I appreciated his attention to the details of my concerns and I was very satisfied with his work. He
Colleen Keller
Dec 01, 2021
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Dealing with Appliance Express was great. From scheduling to the technicians was seamless. I will definitley use them again and I will try to specifically request Lou. He was outstanding. So professional, knowledgeable, and extremely friendly. He explained what was wrong in a very understandable way. He showed me the broken part and explained why it happened. It all made perfect sense. I have my new go to appliance repair company.
Randy McQuerry
Nov 24, 2021
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Lou arrived withing the promised window of time to replace the compressor on my Whirlpool freezer. He was a very pleasant person, and obviously knew what he was doing with this repair. He did an excellent job, and did it in less time than estimated. This was a warranty repair, so Whirlpool selected Appliance Express to come out for this job, but I will definitely call Appliance Express if needed on any other appliance I have not covered by warranty.
Nicholas Garcia
Nov 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys were awesome. Very communicative, professional and talked through everything they were testing in order to get a diagnosis on an issue I was having with my oven. Will definitely use them again in the future.
Service: Repair stove / cooktop / oven
These guys were awesome. Very communicative, professional and talked through everything they were testing in order to get a diagnosis on an issue I was having with my oven. Will definitely use them again in the future.
Service: Repair stove / cooktop / oven
Kathleen Geer
Oct 21, 2021
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Tyler is a hard and dedicated worker who is professional and organized. He gets the job done right. I appreciated his honesty and tips as to how to manage my washer. He was an honest person who worked hard to finish the job right!. I highly recommend him for any appliance job. Thanks so much Tyler. I appreciate your hard work and efforts. Kathy
