Business owner and operator Phil Hansen has been actively working in the Hot Tub industry since 1983. With over twenty-five years of experience he has seen everything from frozen to over heated spas and nearly all issues in-between. Beginning his career in Arlington, he learned the trade from the ground up.
Working for various companies and gaining experience along the way. After moving from Texas in 1990, he soon opened the retail store "Spa Emporium" in Salt Lake City, Utah. For the next 10 years the business thrived and built cliental. In 2000 Phil Hansen decided to close the retail store to dedicate his time and efforts to service/repair, as there was a great need for it in the Salt Lake Valley.
Today, Spa Emporium continues to bring you all of your hot tub needs with fast, reliable, and competitively priced services.
Working for various companies and gaining experience along the way. After moving from Texas in 1990, he soon opened the retail store "Spa Emporium" in Salt Lake City, Utah. For the next 10 years the business thrived and built cliental. In 2000 Phil Hansen decided to close the retail store to dedicate his time and efforts to service/repair, as there was a great need for it in the Salt Lake Valley.
Today, Spa Emporium continues to bring you all of your hot tub needs with fast, reliable, and competitively priced services.
Reviews (10)
Mark Diele
Dec 18, 2021
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Amber Mace
Dec 03, 2021
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Candy Dickstein
Oct 30, 2021
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Sylvia Jones
Oct 20, 2021
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Skip White
Oct 08, 2021
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Fantastic experience. We were in the market for a hot tub for our brand new home and looked everywhere in the area each place was a disappointment until leaving a local restaurant and spotting this location. We walked inside and instantly met Dennis, his knowledge and experience with the entire process was amazing. Our frustration and feeling of defeat from other locations went away after his assistance and we are so very please with our new tub. From entering the store to the home delivery process we have been extremely happy. Recommend this place for sure, make sure you ask for Dennis he makes
Valerie Frey
Sep 03, 2021
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I would give this company lower than one star if I could. Each time I have contacted this company by phone I have been met with condescending responses by the men who have answered when asking about the hot tub I purchased in January regarding trying to plan for a delivery. Very nice service in person when selling the hot tub. Poor customer service upon walking out the door. Disappointing. No I would not like a refund I would like respect and a hot tub 😄
John Ross Nofuente
Aug 08, 2021
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We bought a hot tub from here over a month ago from Dennis. He made the process quick and painless. He was even able to get us our hot tub delivered in less than 5 days of purchasing it which is INCREDIBLE being that some places were giving expected delivery dates of 8 months or more. The delivery crew was FANTASTIC as well. Would highly recommend.
Jim Hawck
May 27, 2021
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My wife and I always wanted a spa and this was the year we were going to make it happen. After looking at different makers/models of spa’s and reading reviews we went down the Hot Tub& Spa Emporium in Rocklin. We were met by Dennis who really took his time in explain the different features and options of each spa. We finally decided on the Master Spa S Series. Dennis ensured the spa was delivered and set up in the back yard in a timely manner.
Thank You Dennis for a wonderful customer experience.
Jim and Karyl
Thank You Dennis for a wonderful customer experience.
Jim and Karyl
George Kokai
Apr 17, 2021
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We had an excellent experience here. We went in the other day, had a nice talk with Fred. He was very helpful and patiently answered all of our questions. We left without buying, not feeling any pressure. We returned a day later after doing some side research and bought a tub. They are a dealer of Master Spa tubs. Main selling points being that every part is manufactured in the USA. They also focus on therapeutic spa therapies, probably more than any other company. Going by all the reviews I've read, they might have less flair and customization, but if you want a high quality hot tub, at an excellent
Thomas Hannah
Sep 15, 2020
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I’ve been lax in writing this review but we have nothing but praise for this business. It started with them having a hot tub to fit our limited available space and explaining how to use the controls and maintain our unit.
You could not ask for a better installation crew that took great care not damaging plants or shrubbery in the area.
Of all the Hot tub dealers we checked to find the unit that fit our needs this company far out shined the others.
You could not ask for a better installation crew that took great care not damaging plants or shrubbery in the area.
Of all the Hot tub dealers we checked to find the unit that fit our needs this company far out shined the others.
