Raban Contractor Services
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Raban Contractor Services
We offer a warm and welcoming enviroment in our showroom. As the outdoor season soon approaches the question needs to be asked "Grill or Be Grilled?". There are many types of BBQ's to choose from. Charcoal, pellet, gas, freestanding and/or built in are choices of a vast number of options. It is easy to go to the big box store and fall in love with the price tag.

I will start first with gas. The most common gas for BBQ's is propane. Propane (LP.Liquefied Petroleum) has a chemical or molecular make up of C3 H8 (Yes I'm a Nerd) which makes it a dirtier gas. Because of its make up it has more carbon in it which in turn gives it a stronger presence in your grilling.

The price of propane can be a determining factor as well. The local gas station sure has a nice monopoly on a gallon of propane. The specific weight of gravity of air is 1. The weight for propane ia about 1.52-1.6 which means it is heavier than air so it sinks. With the excitement of getting back to the Hawks game with the burgers you just grilled could cause you to not turn off the burner all the way.
Services
We started out as independent fireplace installers for other fireplace retailers. After four years of doing that we saw the need to bring the integrity back to the fireplace shopping experience. Far to often customers get lost in the communication process and lack of knowledge from those who they buy from.
When the view is this good, you want to be able to see it from every angle. That is why the new Atrium by Marquis is an ideal 3-sided designer option to divide entertaining areas and create maximum impact and warmth. Our Peninsula can be customized with your choice of brick liner, driftwood, logs, ember glass or rocks.
Take advantage of a beautiful view from every angle. This contemporary take on a classic woodstove adds warmth with 3-sided glass and sleek charcoal finish with flat black, powder coat, or stainless steel accents. Amp up the impact with your choice of log sets, decorative stones, rocks, and cannonballs or even ember glass.
The Bristol distinguishes itself as the perfect solution for a fireplace needing a smaller, low profile gas insert. With clean, contemporary design and a generous viewing area, the Broadway will be the focal point of any room. Transform your existing fireplace with the all new Tofino Series Gas Inserts for ultimate style, comfort and performance.
The BI-40-SLIM, built by Amantii, is a stylish 40" wide and 6 3/4" deep electric fireplace that makes a stunning addition to any space - Indoor or Outdoor - The Panorama Series of built-in electric fireplaces have been designed to give you the maximum in flexibility in selecting a unit that perfectly suits your needs.
Reviews (25)
James Green
James Green
Aug 31, 2021
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Denamarie was super friendly while booking a service call and following up with me after the repair was complete! Technician arrived on time and quickly diagnosed and repaired the gas insert for my mother. Very happy with service provided. Thank you RCS
Rochelle S.
Rochelle S.
Apr 07, 2021
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I've used these guys twice in the last couple of years. They did a great job both times. They were very friendly and never pushy about adding on things.
Kazie Chan
Kazie Chan
Mar 01, 2021
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I have been with RCS Fireplace for a few years and their knowledge coupled with great customer service is top notch. They explained the process of installing a new gas fireplace which helped me understand what my next best step would be and I trust this company to gollow through, thank you.
Kym Hales
Kym Hales
Feb 19, 2021
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We just had our fireplace installed by RCS Fireplace and they did a wonderful job. Rusty and the crew were honest, professional, reliable, fast, efficient and very easy to work with. We had a horrible leak which went down our chase and ended in our crawlspace - he took care of fixing and replacing it all. They were respectful and understanding with our schedule as we work out of our home due to the pandemic. Rusty and his crew took all the necessary measures for safety (masking, wearing PPE equipment while at our home). Their work speaks for itself, we are very grateful and pleased with their work
Patti S.
Patti S.
Feb 03, 2021
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This is the second service we've had done by RCS. The service is fine. They showed up for the appointment at the allotted time and did the work. The reason for the two stars is because the employee was wearing a cloth gator as he entered the house and when I asked if they send him into homes with only that he muttered something about wishing he could go without but that they insist that he at least wear this. As I went out to his van to sign off on the bill I noticed the N95 mask hanging in his car. He had proper personal protection equipment but chose not to wear it. I was his fourth
Dave Danforth
Dave Danforth
Jan 30, 2021
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We love RCS Fireplace. We purchased our fireplace in 2014 and it has been perfect ever since. The yearly maintenance plan is affordable and they do a great job. They even clean our older fireplace. A fantastic company with excellent service.
Mark S.
Mark S.
Nov 05, 2020
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Rusty radiates integrity. Stopped in last week and got so much useful information. He even told me, hey you can fix that problem yourself, so maybe you don't need a new stove--- and told me how to fix it, which worked. We're still shopping products - mostly for a certain look my wife wants, but I would not hesitate to buy from this man if that's what she settles on.
Chris Garibaldi
Chris Garibaldi
Nov 01, 2020
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Highly recommend. Rusty went above and beyond helping me get my fireplace insert fixed. Now we are warm and toasty and all thanks to him at RCS Fireplace!!
Candice P.
Candice P.
Oct 10, 2020
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Once I finally connected with Rusty, everything was awesome. I found him to be very knowledgeable about his craft. Top notch and very reasonably priced compared to the bigger outfits. I would highly recommend RCS. We love our gas fireplace.
Jill Jesurum
Jill Jesurum
Dec 21, 2019
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Hi - Rusty installed a gas fire table insert at my home. He did an excellent job. We hired him again to design and install a large outdoor kitchen outfitted with Blaze Professional appliances. It's a joy to cook on these appliances. Rusty custom designed and built a steel cover for the fire-table and a deflector behind the grill because the heat was too hot for the granite backsplash. Rust is very talented, very reliable and his prices are reasonable. I highly recommend RCS.
Russ Weeks
Russ Weeks
Oct 30, 2019
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Ryan, with RCS Fireplace is great! He replaced the fan and cleaned and serviced our gas fireplace insert. It works better now than when it was new. The impressive part is how thoughtful and professional Ryan was. He took the time to place shoe covers on his feet when entering the house, kept everything spotless, and let us know what he was doing and why. I would definitely recommend Ryan and RCS.
Thomas Most
Thomas Most
Jun 06, 2019
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Rusty the Owner and Ryan the Technician were great!
Ryan thank you for servicing our 21yr old gas fireplace which he also painted the fire box and cleaned the glass. Now it looks and works like new! I highly recommend them and won't hesitate to work with them in the future. Jamie
Calvin W.
Calvin W.
Apr 22, 2019
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Rcs fireplace will take good care of you with install and what ever you need..killer job..
Rebecca R.
Rebecca R.
Apr 12, 2018
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Worst experience ever! Please do not enter my home on your own! That was scary for my daughter and startled me! Dirty shoes all on my clean carpet, then goes to my wood burning fireplace and asked how to turn it on!!! Really!! Finally show him the gas one, and he did something...went to leave and said we had to do paperwork now it's all fixed, I asked him to turn it on and then he states it was started and then blew off...LOL sorry guys wasn't even with any time coming out...will never be calling for anything again...lousy experience for something usually every year is simple. A gal from
Suzanne D.
Suzanne D.
Feb 12, 2018
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I would recommend this company to anyone. Solved the fireplace issue. I now enjoy the warm and cozy feeling again.
Ej M.
Ej M.
Jun 07, 2017
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We are very pleased w the device we received from RCS. I had called another fireplace service & they NEVER returned my call.
RCS responded promptly; sent out a friendly competent tech to determine if our insert worked. He cleaned it, left me a can of stove paint & told me how to touch it up. I then called the shop requesting to buy a remote. Even though they were busy they said that if we had an open window of times when they could come they would fit us in. 2 days later a worker showed up & installed the remote. Later, the gas was turned off & when I called, the person walked
Fred L.
Fred L.
Dec 14, 2016
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I made an apt almost TWO WEEKS AGO; got nervous when no one showed up at 10am after seeing the reviews, but the service tech came shortly after and made our fireplace look and run like new. Great service, thank you!

EDIT TO ADD: Rusty the owner called and explained that the apts they set are a range, like the cable company. I didn't understand that orignally.
Kurt H.
Kurt H.
Oct 14, 2016
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Made an appointment that I needed to reschedule. They were kind enough to move it out a few days, only to call me back today and needed to move it out another week. I guess I should have read the other reviews about their poor scheduling habits. I don't play games as this business owner inferred and it took him a long time to respond. Typical of their response time. I had a great experience with Chimcare. They were able to come out before RCS and all the work of as completed to my satisfaction.
Laurie T.
Laurie T.
Sep 22, 2016
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Have been a customer for five years and have been very happy with the service and staff. UNTIL now. Called in August and scheduled an appointment for last week. They called a few days before and asked to move the appointment up a day. They did not show up or call. Called several times and could only get an answering machine. No call backs from them. Next day finally reached the owner who said the couldn't come that day either but that he would call back by the end of the day. No call. After three more days left one more message and still no call. Obviously RCS does not care about maintaining
Bill G.
Bill G.
May 04, 2016
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Let me put this in the simplest terms possible. If you schedule an appointment for a service call, and then just do not show up and do not call to reschedule, you are not worthy of anyone's business. This is what occurred after several attempts of just trying to talk to a human at this business to schedule an appointment. Look elsewhere.
Emre K.
Emre K.
Dec 03, 2015
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Rusty and his helpers have done 2-fireplace installation for us over the years. The first one was a very straightforward installation in all new framing with a roof vent.

Second one was a very tricky installation. We had to install a fireplace into a very old fireplace from the exterior of the house to keep very unusual rockwork. We had to a great finished installation.
Thank you Rusty,
Hope to work on an other project in the future.
Lynn A.
Lynn A.
Apr 07, 2015
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Great business! On time, work clean (drop cloth for floors), and friendly. We have called on this business twice and they are prompt to respond and have fixed our fireplace issues both times. We will call again for maintenance service when needed. A great find.
Michael C.
Michael C.
Dec 23, 2014
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Rusty is a great fireplace repair man. In addition to doing an excellent job servicing, cleaning, and repairing our two fireplaces, the one factor I value most is his honesty. He does the work necessary to fix the fireplace and has never overcharged us. One time there was only a temperamental electrical connection and he literally just jostled it to repair it. He could have charged us the full service call amount but decided to be generous about it which I really appreciated. Very good guy.
Nick R.
Nick R.
Mar 01, 2014
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I was looking for a company or person to service our gas fireplace. The first company I called wasn't able to service our fireplace, because we lived outside of their area of service and recommended RCS Fireplace. I was hesitant to call at first but the first company said RCS does good work at a comparable rate. So I took the chance.

When I made my appointment, Rita answered the phone and was very helpful and friendly. The day of the appointment Rusty (the owner) showed up at my door right on time. I was told he would show up between 12:30-1:30 and he showed up right at 12:30, so
Lisa R.
Lisa R.
Dec 07, 2012
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I called them because HomeAdvisor recommended them. Rusty came out twice, said the problem was venting and I needed to buy a new stove. This one has worked for the last 10yrs &will work the next 20 with proper service. He installed a bad part & made the situation worse! Paid him $175 and the next guy only $150 to change out the bad part Rusty installed and actually fix the original problem.
HomeAdvisor said they would post my honest review and never did. They are only a marketing agency for paying business subscribers. None of the positive reviews posted are actually consumer reviews.