Gus Johnson Ford
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Gus Johnson Ford
Built from all the passion of its iconic heritage, Mustang Mach-E is a new shape of freedom. Get ready for 0-60 thrills with zero emissions.

Gus Johnson Ford is a proud community partner of the Inland Northwest providing services to the people of Spokane, Airway Heights, Opportunity, Liberty Lake, Cheney, Post Falls, Coeur d'Alene, Rathdrum, Hayden, Newman Lake, Dishman, Veradale, Otis Orchards, Greenacres, Fairwood, Country Homes and other surrounding areas.Our salesmen are here 7 days a week to provide you with a non-confrontational sales experience.

Whether you are here in search of a New or Used vehicle our lot has one of the best inventory selections. Come visit us at Gus Johnson Ford to see our selection and take a test drive. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.
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Gus Johnson graduated from Washington State University with a degree in Finance and Economics. After graduation Gus lead his career path to Ford Motor Co working in the finance department. Years later he purchased his first Ford Dealership in Grangeville Idaho. In 1985 Ford shut the doors to the Grangeville store but like most doors that close, another opened.
Gus Johnson Ford Service Center Is Your One-Stop-Shop for Reliable Ford Service, Maintenance, and Repair in the Spokane Area Make a point of bringing your Ford vehicle to the Gus Johnson Ford Service Center for auto maintenance and repair service. Your Ford vehicle should only be serviced and repaired by experienced and qualified Ford technicians.
Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied.
There are no vehicles that match your search criteria currently available online; however, there may be one available in-store. All vehicles are one of each. All Pre-Owned or Certified vehicles are Used. All offers expire on close of business the day subject content is removed from website, and all financing is subject to credit approval.
Built from all the passion of its iconic heritage, Mustang Mach-E is a new shape of freedom. Get ready for 0-60 thrills with zero emissions. As low as $52,400. The Mustang Mach-E Qualifies for the Maximum $7,500 Federal Electrics Drive Motor Vehicle Tax Credit.* As low as $36,395. As low as $43,100.
Reviews (20)
K. J.
K. J.
Jul 10, 2021
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Dropped flex off thursday am for simple services, keith said it may be awhile, didn't think when calling saturday at 3pm that it may take another COUPLE WEEKS!!?? no explanation, no loaner car, no way to run a business..!
Heath T.
Heath T.
Jul 05, 2021
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I am traveling cross country and had an issue with the install of my Master Cylinder recall was leaking, this was replaced by a dealership in MO. Called hoping they would understand and help me out. To my surprise they would not even take two mins to look at it. So much for customer service and understanding I am in a tough spot. I understand they had nothing to do with the problem, but what do they expect me to do while traveling.
Jamie H.
Jamie H.
Nov 25, 2020
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Thank you to Gus Ford for fixing our Ford F-350. We are visiting from out of state for 3 days and after driving for two days we got to Idaho and discovered our truck was making a loud, unusual noise. We knew it needed to get fixed ASAP. Or we would be stranded. After calling Ford dealerships in Idaho they couldn't get us in until December. Gus Ford was able to get us in that day and said they'd try to get it looked at that day or the next. We were great full for that. Next day they called, told us what it was and got it fixed same day. Everyone was very nice. Thank you very much for
Tori J.
Tori J.
May 20, 2020
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I have been working with Norm, and my experience has been great! I have had to do most of the process over the phone as I am out of town, but it has been a seamless process and I couldn't be happier. I'm in sales myself and I really appreciate his transparency and honesty. I'm hoping this car will last me for years but if I want a new one or know of anyone else I will be referring them to Gus Johnson.
Patrick G.
Patrick G.
May 07, 2020
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Went there today and what a let down. Looking to buy a new truck and a van for my business and everyone was confused and started to bounce me around to sales reps. Not friendly at all which is fine, I'm there to buy vehicles not make friends. Without knowing their procedures I was treated as if I should know their procedures for Covid issues and was treated poorly. Front desk staff member just wished me good luck and showed zero care for my business. It felt like I was bothering them to buy vehicles. I guess they are selling enough cars no to care.
Jeremy R.
Jeremy R.
Jan 17, 2020
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Their mechanic left vise grips on my leather seats. When lot boy brought car around dropped tool chipped paint door well. They did shotty job trying repair it with paint didnt match. They also tighted my oil plug so tight had use breaker bar. Its only suppose by 20 ftlbs. They also failed fix funny smell coming from defrost. Im really disappointed.
Joe N.
Joe N.
Jul 22, 2019
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What is the definition of insanity? Taking your vehicle to Gus Johnson's service department and expecting a different result every time. I quit bringing my truck here because they end up keeping my vehicle all day for an oil change and the service providers act like you are inconveniencing them. Didn't have time to take the family vehicle up to Foothills Lincoln so I dropped the car off today at 7:40 AM and it's 4:25 PM and the car is still on the lift for an oil change! The work they do is quality but they move at the speed of smell and are just not cordial. You don't have
Tobias F.
Tobias F.
May 29, 2019
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What a joke. Called my service advisor three times and left messages about an issue with my truck and never once got a callback. I would rather pay for the parts myself even though it's under warranty and also fix it myself then have to count on them to get it right.
Charles C.
Charles C.
Mar 08, 2019
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Lucky they don't have any competition in the area. Sad but true. Gus Ford is the only ford warranty provider in the area (Spokane Valley) So, We all have to go there like a bunch of cows go to the slaughter house.
Although, You have to admit the service department crew look really cute sitting at their little podiums in their little chairs all day getting paid for being Rudd hahaha
Sad but true:)
Deacon B.
Deacon B.
Jan 09, 2019
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I am a long term customer of Gus. I own a couple F-150's for my business and have enjoyed the dealership from new through the service of my trucks. I even bring a gmc van we own here for service. They don't mind! We are so happy to have a trustworthy and professional service department that I am planning to purchase a Ford to replace my wife's german car. I recommend Gus to anyone for new, used & service of your Ford. Integrity is the word to best describe this business.
Lisa P.
Lisa P.
Aug 16, 2018
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My husband needed his airbag recall fixed. He called and left a message numerous times they never called back. He finally went down to them to make an appointment. He "threw them a bone" and also set up an oil change so they would get a paid visit also. They said it would take 2-3 hours. It took 5&1/2 hours. Thankfully they have a shuttle that showed up one hour after he dropped his car off. They picked him up to get his car and the paperwork wasn't done so add another 10 minutes. They go get the car and drop it off and he waited another 10 minutes and they say"oh yeah I
Yvonne L.
Yvonne L.
Aug 02, 2018
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We are from out of state with a 2013 F150. Made an appointment for today We thought to get the repair done only to find out that my appointment was only to get in line for service repair. They could get me in next Thursday for my diagnosis and repair. Not very good customer service in my opinion. We will go elsewhere.
Spokane needs more mechanics
Jason S.
Jason S.
Jul 02, 2018
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I live out of state and am in Spokane visiting. I needed an oil change on my Ford F250 and drove in this morning for an oil change (this dealership is the closest to where we are staying). I pull in to service as there is no Quick Lube as most Ford dealers have. I was promptly told that I cannot have an oil change today without an appointment. I left frustrated and not happy. Before coming I viewed their website and service information and no where does it say that an appointment is required for an oil change.
I drove up north to Wendle Ford and they had no problem getting me an oil change. They
Devin R.
Devin R.
Jun 27, 2018
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I took my 2008 Ford f350 into Gus Johnson Ford on the afternoon of 6/12/18, after the first three days of hearing nothing I called for an update. They told me that they would take a look at it and let me know, after not hearing back I called back they said they'd get it in and see what was going on. The morning of 6/18/18 I called back and codes had popped up they told me they would get it in promptly. Today being 6/26/18 called again it took me and hour to get a hold of them I talked to a guy on the phone and he told me it wasn't his department or his problem he had no people skills
Deb B.
Deb B.
Jun 26, 2018
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I have been taking my 2011 Ford Escape to Gus Johnson for service/oil changes etc since I moved to Spokane in 2013. Jeff in the Service department is AMAZING!! I always get my questions answered in ways that I can understand, fair prices and have always had great work done on my vehicle. I definitely recommend them.
Martin S.
Martin S.
May 14, 2018
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The "check engine" comes on in my 2015 Ford Explorer, so I drive over to Gus Johnson Ford to their UNFRIENDLY service department where they ask if I have an appointment to which I reply no the emergency light just came on. So the UNFRIENDLY service writer says he can get me in, in a week or I can leave the vehicle for a few days. I drive over to AutoZone where they do Check Engine service for FREE. It took less than 30 seconds to determine what was wrong. What is the matter with GUS JOHNSON FORD that they can't do something so simple? They have no provision for urgent walk in problems
Danielle F.
Danielle F.
Jan 03, 2018
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I test drove a car. I found the car interesting, but it was listed with a new car price even though it had 20k miles on it and was last year's model. The salesman became very short with me when I pointed out that the car was cheaper elsewhere (pretty much everywhere else). I was actually hoping to negotiate. I thought dealerships haggled. Not this place! Their loss.
Michaiah M.
Michaiah M.
Oct 11, 2017
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They are inconsistent with what they say is wrong with my car. When there's an obvious problem the mechanics push it to the side even when I mention it because it was brought up previously. And my oil changes take so long! Like 3-4 hours long. For the money I pay on my car the service should be better
Sarah Y.
Sarah Y.
Apr 14, 2017
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Keith in the Service Department did a perfect job. He was tentative in the midst of a very busy Friday afternoon and was sure to answer any questions completely. He gave me intermittent progress updates as I was in the waiting room as well. He went above and beyond to tend to my needs during a busy afternoon and he did flawlessly.
Michael M.
Michael M.
Jan 30, 2017
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Error #1

I thought my experience trying to buy a used truck was bad....

Error #2

Then i tried their service department. Terrible.
Have no idea how they stay in business