For nearly a century, Ellis Moving and Storage, LLC has been Nashville's trusted source for professional moving services. We offer complete services for local, domestic and international moving to households and businesses alike. Ellis also provides storage solutions for both short and long term needs.
With our network of talented employees, reliable service and secure storage facility, Ellis continues to maintain its history of excellence by delivering uncompromised quality. As an agent of North American Moving Services, Ellis Moving And Storage has the privilege of providing our moving services to help the United States Military.
With our network of talented employees, reliable service and secure storage facility, Ellis continues to maintain its history of excellence by delivering uncompromised quality. As an agent of North American Moving Services, Ellis Moving And Storage has the privilege of providing our moving services to help the United States Military.
Services
Ellis Moving And Storage is the premier resource for businesses and homeowners in need of professional moving and storage. We take great pride in meeting our customer's needs in Nashville and throughout the state of Tennessee. Over the years, Ellis has established a number of long term relationships with clients, including CRST, MXD Group, Nashville Symphony, National Forwarding and Sirva Military.
Whether you are transitioning into a new office or home or are in need of a long term solution, Ellis offers comprehensive storage solutions that fit your needs. Our secure, 61,000 square ft. Many businesses have come to rely on Ellis for the reliability and security of our storage facility. We handle cell tower equipment storage for several major cell phone providers in Nashville and the surrounding areas.
Wherever your clients are, Ellis Moving And Storage will be there. We are a premier provider of final mile delivery services for one of the largest home delivery companies in the United States. Our company offers specialized services for retailers and internet sales companies. Whether you need transportation services from a centralized hub or need to deliver goods to homes and businesses, Ellis offers a cost effective, reliable solution.
Ellis has been handling logistics projects for the past 10 years. We can handle all aspects of FF&E for restaurants, hospitality, health care, retail stores, final mile delivery, installation and warehousing. Removal of items from hotels, health care facilities, hospitality organizations and restaurants.
Moving doesn't have to be a stressful event. Ellis is here to assist homeowners by offering the equipment, knowledge and transportation to make their move a smooth, easy process. From packing and preparation tips to household goods vaulted storage options, we have all the resources you need for a successful move.
Reviews (20)
M. L.
Sep 09, 2021
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I had a really negative experience with Ellis that ultimately ended with renting a Uhaul truck to collect the couch myself. The folks answering the phones were generally nice and I'm well aware that this wasn't there fault. Seems like Ellis is incredibly understaffed and unequipped to work with the volume of goods they have in their possession. I ordered a couch from Article that sat @ Ellis for over a month. When we arrived to pick up our couch it was chaos, phones ringing off the hook and after reading comments, it's clear I wasn't the only one looking to collect their goods
Bob L.
Sep 06, 2021
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Their response to any phone calls went unanswered.
My shipment arrived their "storage" facility and was held for over three months... 3 MONTHS!!! Numerous phone calls to their "scheduler" with all my details--no call back, no reply of course it would help if someone actually picked up the damn phone to ask for a manager or supervisor... I LOVE to talk to someone who MATTERED.
In the mean time, my kitchen project remains unfinished and has been waiting on three pieces from the cabinet maker. Ellis received these three pieces (around) July 6th... They've since lost/misplaced
My shipment arrived their "storage" facility and was held for over three months... 3 MONTHS!!! Numerous phone calls to their "scheduler" with all my details--no call back, no reply of course it would help if someone actually picked up the damn phone to ask for a manager or supervisor... I LOVE to talk to someone who MATTERED.
In the mean time, my kitchen project remains unfinished and has been waiting on three pieces from the cabinet maker. Ellis received these three pieces (around) July 6th... They've since lost/misplaced
Elizabeth G.
Aug 19, 2021
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Took 5 1/2 weeks to deliver product, including one no show/no call delivery appointment. Unresponsive. Calls go unanswered. Voicemails not returned.
After 5 1/2 weeks of trying to get my delivery, it was missing one item. No response to manufacturer's dock search request. Replacement of lost item will take another 5 weeks. This company has single-handedly delayed my kitchen remodel by two months. Do not use this company.
After 5 1/2 weeks of trying to get my delivery, it was missing one item. No response to manufacturer's dock search request. Replacement of lost item will take another 5 weeks. This company has single-handedly delayed my kitchen remodel by two months. Do not use this company.
Jim C.
Jul 27, 2021
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Stay away from this company the absolute worse just like everyone else left numerous messages with no call back they are the delivery partners for Purple mattress so if you live in the Nashville area so stay away from them also.I have a real problem with already making 2 Payments on an item I don't even have the women who's job it is to handle customer service Is a real peach her real job is just to lie to customers
Elvis B.
Jul 06, 2021
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They delivered the wrong item I refused to take it cause it wasn't my couch they brought a recliner but the documented that my couch was delivered now I have to get the law involved the company I purchased it from says my couch was delivered but I haven't seen it now I can't any one to answer my call or call me or even text me back so I am hiring a attorney to send them a letter of intent to sue for my time and furniture scammers do not use these people
Karen W.
Jun 28, 2021
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Anna H.
Jul 16, 2020
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If I could give them 0 starts, I would. We purchased 2 chairs from Article and the tracking information said it arrived to their facility in Old Hickory on 7/14. I just received a call from the manager, Brooke, saying the earliest delivery would be next Thursday. I let her know my husband had spoken with someone on Tuesday and was told we'd have the delivery on Friday. She then starting being very rude and short with me and said nothing about this is her fault. I also let her know that they have had our order for 2 days already and she said I was wrong because they have to call to schedule
Barbara K.
Feb 20, 2020
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The absolute worst company. I bought a mattress fromJcpenney and it was to be delivered between 1 and 5. At 1:05 I get a call from the office and am asked to call the driver with directions to my house. We did no answer. At 2 I call the office they said they have tried calling the driver 3 times no answer. At 4:50 I call the office and they are gone for the day. At 5:35 the helper calls me and tells me he tried calling me several times and I am not getting my mattress and he will screen shot the calls. He hung up on me and he did send me the screen shot It shows he placed 3 calls unless than a
Doug R.
Sep 07, 2019
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I was pretty nervous after reading all the reviews. But they did what they promised for me. Got here within the promised window, called to give me 20 minutes advance notice, and got here in 20 minutes. I will say that they were not what I would call "professional" movers. More like enthusiastic amateurs.
They had to borrow my box cutter. (LOL!) You could tell they weren't quite used to carrying large boxes upstairs, and I was a little worried about stability a couple of times.
But overall, they did a good job, and were quite friendly.
They had to borrow my box cutter. (LOL!) You could tell they weren't quite used to carrying large boxes upstairs, and I was a little worried about stability a couple of times.
But overall, they did a good job, and were quite friendly.
Shellee D.
Dec 17, 2018
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I wish I had known this was the delivery service Sam's club was going to use to deliver my bed, I would've shopped somewhere else!! They can't FIND MY BED!!!! It was supposed to be delivered LAST WEEK!!!! When I called they said EVERYONE was in the warehouse looking for people's lost stuff??!!! ARE YOU KIDDING ME??!!! They said to give them till MONDAY... IT IS MONDAY TODAY NOBODY HAS CALLED AND THEY WON'T ANSWER THEIR PHONE!!!! I have company coming for the holidays and NEED THAT BED!!! I wish I could leave NEGATIVE STARS!!!!
Jason B.
May 29, 2018
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This is a terrible company. They have problems that prevent them from being a good reputable company. I have tried several times to tell them when I am available to receive my deliver and they can not get it figured out. There are so many other companies out there why bother with them. Save yourself heart ache and money and go with another company. You can thank me later.
David G.
Sep 13, 2017
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By far probably the worst delivery experience. They're not willing to work around some else's schedule. Our mattress arrived 2 weeks after the delivery date. Not only was it late but also defective. We talked to Sams Club and they agreed to send us a new spring box. According to them, the item is at Ellis Moving & storage. This is the 4th time we have to reschedule and honestly it's really not about the product, but principles. My wife and I had to request off several days in order to work around their schedule and still nothing. We keep calling and calling and no one picks up
Scott K.
Sep 06, 2017
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This is the WORST moving company in America. Had an Ikea order early summer. They call to schedule the appt and NEVER SHOW UP! No call or explanation. I call next day and they say sorry had to add it to today's deliveries. Never show up. I go on vacation for 10 days and have to call them to reschedule and they show up a week later.
Another Ikea order that was delivered to them August 16th '17 and as of today, September 5 2017 I called them and they still do not have an ETA for delivery... just sorting through orders. Their attitude is even worse than their service if that is possible
Another Ikea order that was delivered to them August 16th '17 and as of today, September 5 2017 I called them and they still do not have an ETA for delivery... just sorting through orders. Their attitude is even worse than their service if that is possible
Into T.
Aug 09, 2017
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Two prior reviewers claim items were professionally delivered on time? I guess those must've been new employees who were fired for competence. The one guy gives them 4 stars for NOT delivering his order and him driving to their location, renting a moving truck, and getting it himself. Yep, that's 4 out of 5 star service from a moving company alright! It's their job, dude. Their only job. It's literally in their name.
To begin, understand that you are not Ellis' customer. Some big online retail or wholesaler like Amazon, Ikea, Wal-Mart, CostCo, Target, or the like
To begin, understand that you are not Ellis' customer. Some big online retail or wholesaler like Amazon, Ikea, Wal-Mart, CostCo, Target, or the like
Courtney S.
Jun 12, 2017
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By far the worst movers we've ever used and being in the military we are professional movers, ha. The staff was super unprofessional when at the house. It was clear they didn't care about our house or our belongings while packing. Stuff was literally just thrown into boxes, glass was not wrapped, and once loaded onto the truck they had no regard for making sure furniture stayed protected. Multiple things broken. Luckily the military has this nice little form you fill out and then they will no longer use this piece of crap moving company. If you are not associated with the military but
Stephen L.
Feb 07, 2017
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IKEA DELIVERY EXPERIENCE REVIEW: First off, don't get anything delivered from IKEA. Just drive to Memphis.
I ordered on 1/26 for a 2/3 delivery date. Took off work and waited at home. Got an email at 9:15 on 2/3 that my order had been received by the delivery company. Delivery company in question was not specified. Got an email on Sunday that my delivery date had been moved to 2/8. No problem, I made arrangements to receive it. Monday rolls around and I get a call from Ellis to schedule it for a 2/14 delivery. Now begins my Ellis review!
The lady on the phone was extremely polite
I ordered on 1/26 for a 2/3 delivery date. Took off work and waited at home. Got an email at 9:15 on 2/3 that my order had been received by the delivery company. Delivery company in question was not specified. Got an email on Sunday that my delivery date had been moved to 2/8. No problem, I made arrangements to receive it. Monday rolls around and I get a call from Ellis to schedule it for a 2/14 delivery. Now begins my Ellis review!
The lady on the phone was extremely polite
Tracy M.
Oct 22, 2016
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If I could give no stars I would. Horrible company to deal with. Everyone that works there is rude and stupid and could care less about customer service. I will make sure next time I order something with white glove delivery it will not come through these jokers.
Sam's club should not still be using these idiots for delivery
Sam's club should not still be using these idiots for delivery
Susan S.
Aug 15, 2016
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THE WORST! I ordered a mattress from Sam's Club that was to be delivered via MXD group who subcontracted Ellis home delivery. After 3 weeks they called to schedule my delivery for August 9. Unfortunately I missed the delivery because I was flying back to Nashville and had a flight canceled. I called them in the morning to let them know, but apparently they never notified the driver. They called two days later to tell me the next available date for delivery would be Aug. 20. Their business is literally 10 miles from my home. They are totally uncompromising, difficult to get in contact with
Bridgette D.
Jun 09, 2016
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This is HANDS DOWN the most unprofessional business I have ever had to deal with.
I just moved to Nashville from Washington and I decided to order some items from ikea online and was told they would arrive 2 weeks out on 5/11 - on the date my order was supposed to be delivered I was told that By this moving company that the earliest they could deliver would be 5/17 (this is where all of this started to go downhill.)
When my order arrived the driver notified me that my bed frame was damaged and that it looked like someone at their company may have ran into the pallet that contained all my items
I just moved to Nashville from Washington and I decided to order some items from ikea online and was told they would arrive 2 weeks out on 5/11 - on the date my order was supposed to be delivered I was told that By this moving company that the earliest they could deliver would be 5/17 (this is where all of this started to go downhill.)
When my order arrived the driver notified me that my bed frame was damaged and that it looked like someone at their company may have ran into the pallet that contained all my items
Tracy H.
Sep 30, 2015
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We have had a horrible experience with Ellis and it hasn't even been resolved yet (at the time I am doing this review). As I write this, it is Tuesday 9/29/15.
I ordered some chairs on 9/2/15 from IKEA. The estimated delivery date was 9/14/15. The first contact I had with Ellis home delivery was not until 9/17/15 (I understand it was an estimate). They said they could deliver on 9/23 and that they only deliver during normal business hours, no Saturdays. I work a normal job, so there was no way I could get off that quickly. I already had clients scheduled all day that day.
I had to go two
I ordered some chairs on 9/2/15 from IKEA. The estimated delivery date was 9/14/15. The first contact I had with Ellis home delivery was not until 9/17/15 (I understand it was an estimate). They said they could deliver on 9/23 and that they only deliver during normal business hours, no Saturdays. I work a normal job, so there was no way I could get off that quickly. I already had clients scheduled all day that day.
I had to go two
