Arties Hardware
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Arties Hardware
Artie's Locksmith NYC has provided 24 hour locksmith services & advanced security solutions in the New York (NYC) area for over 85 years. We service Manhattan, Brooklyn, Queens, and The Bronx. We offer a full range of locksmith services including all locks & lock systems, High security locks, intercom systems, Closed Circuit TV (CCTV), buzzer systems, access control, wood, metal & glass doors, gates & custom ironwork, safes and auto locks.

We are proud to offer fast, friendly, affordable and the best locksmith services in New York. Please call us, or send us a message and we will be happy to provide our professional advise or a quote for service. Whether you are locked out or just need to replace a lock, our locksmiths are standing by 24 hours a day 7 days a week.

Artie's Locksmith NYC is your premier NYC locksmith, proudly serving New York City and the 5 Burroughs area. Access control systems are used to prevent unwanted visitors from accessing restricted areas. Artie's Locksmith has provided 24-hour locksmith services & advanced security solutions in the New York (NYC) area for over 85 years.
Services
Arties Locksmith has provided emergency locksmith services & advanced security solutions in New York for over 85 years. We service Manhattan, Brooklyn, Queens, The Bronx, Long Island. We offer a full range of locksmith services including all locks & locks systems, intercom system, Closed Circuit TV (cctv), buzzer systems, access control, wood, metal & glass doors, gates & custom ironwork, commercial & residential safes.
Arties Locksmith is second to none when it comes to 24 hour locksmiths NYC. We provide a full range of locksmith services as detailed in the list above. Our technicians are available any time day or night to assist you whether you are locked out, have lost your keys, or need to have your locks changed in a hurry.
I never thought that such a good company can provide such affordable price, their service is excellent but the price is not high at all. So it is worth trying! They are on time for appointments and they stay in communication with you before they arrive. They helped me out just yesterday when I left the keys to my car inside my car.
Artie's Locksmith has technicians in every neighborhood in NYC, including Manhattan (Upper East, Lower East, Upper West, Lower West), Brooklyn, Queens, and the Bronx. This allows us to be minutes away when you need us! The exact length of time depends on the location and the number of people locked out at the time.
Artie's Locksmith is a full service NYC locksmith both in the products we provide and the areas we serve. We provide residential locksmith services, auto locksmith services, industrial locksmith services, and commercial locksmith services. We are a true NYC locksmith, with technicians in every neighborhood so that when you call, we are only minutes away.
Reviews (25)
Randall Beck
Randall Beck
Jan 23, 2021
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Positive: Professionalism, Punctuality, Quality
Doug came by right on time on a Friday night. He was efficient and courteous. Definitely recommend!
Service: Building lockout
Mell Gabrielius
Mell Gabrielius
Nov 26, 2020
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Critical: Professionalism, Punctuality, Quality, Value
Never picked up the phone around 2am, What's the point of being 24/7 if you don't answer....
Adam Abitbul
Adam Abitbul
Nov 11, 2020
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Got locked out of my apartment and I was freaking out. Called these guys and they were super helpful. Got to my place in 20 minutes and finished the job in about 20 minutes also. Ben was super friendly and gave me a reasonable price. Definitely calling them if I ever have any other problems
Alston Armstrong
Alston Armstrong
Nov 11, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
Eilay was amazing! He came after he was already home to let me into my apartment because it was an emergency. He was extremely kind and talked me through what had happened to my lock and was incredibly efficient with his repair. He was calm and helpful and answered all of my questions— definitely would recommend using his services!
Hannah Bernie
Hannah Bernie
Oct 13, 2020
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Critical: Professionalism, Quality, Value
Don't even waste your time. I had them changed my locks and not even a month went by and the key got stuck I called them and they had no recollection of what they did. They said it never happened. I asked for the managers name and got hung up on multiple times and nobody ever knew what was going on.
Service: Install hardware
Marc D.
Marc D.
Sep 26, 2020
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Called for estimate. I asked prices; they prefer to tell you when they get here. I asked for estimate to just replace cylinder... 175.00 to 275.00.

I wonder how much to re-thread lock, put in high security cylinder, new doorknobs and security bar? $350 or more, probably.

Sounds like they take advantage of the stress and pressure. Which is ok, if you have no economic worries

I ended up using Aero lock---change cylinder price (not estimate): standard $125, high security $140. They arrived in 30min, changed the cylinder, AND re-threaded the stripped lock (saved me 100+), AND replaced doorknobs
Joe T.
Joe T.
Jun 27, 2020
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They unlocked my car fast & efficiently when I was locked out, I appreciated their help, thank you!
Linda Gershwin
Linda Gershwin
Jun 03, 2020
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Beyond horrible experience!! Wish I could give a negative rating! I requested to have a lock rekeyed and they did not disclose the rekeying criteria until they arrived onsite. Then, after I ok'ed the purchase of the new lock set, the technician took 4.5 hours to install at a total cost of $880!! I checked local home improvement stores and the same lock is $50/set. But it gets better! After all that time and money, the lock installed was done incorrectly - it was literally put in backwards! They came out to fix it but said the it was fine. When I brought out a different contractor to install a security
Jacqueline B.
Jacqueline B.
Mar 17, 2020
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UPDATE: I got a call from Ben who explained that it was an outside contractor that came to my home, that sometimes after hours they use freelancers. He is willing to make good on this job and give a partial refund, so I am feeling better about Artie's as a business.


My deadbolt broke so I called this place since they are near where I live. Guy on the phone was super nice and when he heard where I lived, said he'd have his guy call me and come over within 15 minutes. I asked for a an estimate on the phone which he couldn't really give not knowing the situation yet but he gave me
Stephanie C.
Stephanie C.
Oct 09, 2019
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Service was amazing. Quick and efficient. Could not be more satisfied! Will recommend to anyone looking for locksmith services in the neighborhood.
Coco G.
Coco G.
Sep 13, 2019
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This review is for the technician who came in the other morning and sorry I forgot about his name. He's very professional and explained to me about my lock very patient(I have a difficult electric lock) they charge a reasonable price $$ for changing a lock. Also I like their name because my cat's name is Artie too.
Lauren Avallone
Lauren Avallone
Aug 02, 2019
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Guy was wonderful and extremely diligent. I made an appoint and he was exactly on time. I needed my mailbox lock replaced after I lost my key. Guy was able to remove the lock and install a new one quickly and made sure to clean up after. I am super thankful and would happily recommend! Super easy and painless.
Benjamin Olson
Benjamin Olson
Jul 20, 2019
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I called Artie's to change my deadbolt after an ex was stalking me. Luckily they showed up right away and changed it to a high security deadbolt for me. From the moment they arrived, I could tell I was in good hands. Quick service, knowledgeable technicians, and reasonable prices. Definitely feeling peace of mind after their visit. Call these guys if you need a locksmith.
Jason M.
Jason M.
Jun 01, 2019
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These guys did a great job. Then a few months later when we thought the lock was broken again, they helped us realize it was just a setting on the lock that needed to be changed and sent us photos of how to adjust it which did the trick and didnt charge us anything. Very nice and helpful people.
Omri A.
Omri A.
Jan 07, 2019
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I highly recommend these guys. I've just had them at my place to fix a broken lock and they did a fantastic job. The guy who came was very friendly and charged me fair prices. The whole experience was not at all what I expected as I've heard horror stories about locksmiths. Happy to report Arties is the real deal.
Julia B.
Julia B.
Jul 11, 2018
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Guy was awesome! He came quickly and was so professional and knowledgeable. He worked really fast and is a hero. We needed someone late at night and it was super appreciated. We are eternally grateful. Call this company and ask for guy!

Thanks!
Julie F.
Julie F.
Jul 11, 2018
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Great customer service. Spoke with the business after my concern that the cost seemed high and it was addressed immediately and rectified. The next day I received a handwritten thank you note and follow up! Super quick, efficient and friendly.
Richard B.
Richard B.
Jul 09, 2018
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I called Arties on a Sunday night at 9:30p and not only they were prepared to assist me with a door knob falling off, thus causing a security breach but they followed up to ensure if I was okay and what I would like to do. Fortunately, I had the next morning off, so I had them come then. They did the job within 30 mins and yes, it was the best $175 I paid because it was no gimmicks but professionalism and they even adjusted my door. I would recommend these guys in a heartbeat (especially Avi-:)
Mac K.
Mac K.
Jun 04, 2018
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These guys are quick, efficient and professional. Not to mention very nice. They definitely eased the stressful situation of getting locked out!
Aisha B.
Aisha B.
Mar 27, 2018
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The guy came within a half an hour on a Sunday and did everything necessary (hence the extra star) - drilled out the lock, replaced the knob, lock and housing - but VASTLY overcharged me. He said $295 for drilling out the lock and a staggering $425 for installing the new lock. After calling around I've been told that the lock he used costs about $100, and the whole service should've cost about $300-400 total, not close to $800. Plus, another local locksmith said this guy isn't even licensed. In short, he ripped me off big time.

UPDATE: The business contacted me and explained that
Caroline G.
Caroline G.
Mar 19, 2018
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UPDATE: Josh, the owner, called me immediately upon reading my original review to discuss the situation and figure out what happened. Apparently that night they were very busy and had used an outside contractor (who will no longer be contracted by them). Josh messengered over a partial refund immediately, as well. I appreciate the timely manner with which he rectified the situation!

Thanks!

**********************************************

Accidentally locked myself out of my apartment. While on the phone they assured me that the contractor would be within 15 minutes. After waiting around and
Stephanie H.
Stephanie H.
Jan 28, 2018
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Update review: josh contacted me immediately to handle the situation, get more clarity on what happened and apologized. Unfortunately that evening was super busy on their end so they had to send out a contractor who going forward will no longer he contracted to work with them. Josh and his wife personally came to replace the door knob and refunded me for what was charged. They were extremely nice, great customer service. The situation was a rare case so I would highly recommend Artie's going forward.
Andrew H.
Andrew H.
Nov 06, 2017
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Ben was a very helpful locksmith. He did such a good job replacing our door lock that the door works way better now! Artie's was fair and able to work with us on a fair price for their service matching a competitor.
B. P.
B. P.
Sep 15, 2017
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Update - I was going to delete this review but it is against the Yelp Terms of Service. Following my review we were contact by the Locksmith with an apology and immediate, hand delivered, refund by the owner of the company himself. I've changed my review from 1 to 3 stars.
_____

This would be negative stars if possible. I'm not sure if Ben farms out his work to independent contractors or just won't stand behind is services. Either way the work was shoddy, they were dishonest with use, rude, and they left us worse off than when we started.

Promises of refunds were not honored and
Nicole W.
Nicole W.
Feb 08, 2017
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I needed a new deadbolt added to my new apartment. This was the weekend before Christmas and other local locksmiths were either busy or didn't even both to answer their phones. I found Artie's on Yelp and was a bit worried about their quality, because there weren't many reviews at the time. Ram came and was super nice. He was efficient, gave me options and explained why the original lock that my apartment came with was such trash (he was not wrong), and was in and out in a reasonable amount of time. Artie's pricing is competitive and worked for my budget. I highly recommend