Though everyone can easily recognize "spring cleaning, " autumn is actually the season of choice for cleaning your carpets, for a few reasons. Have you ever asked yourself "when is the best time of the year to get my carpets cleaned?" If you have, you are not alone. There's probably nothing more important to preserving the life of your carpet than to schedule periodic cleanings.
SPECIAL TOUCH is very concerned about protecting our environment. Although cleaning your home is our primary business, taking care of our earth is everyone's business. They showed up on time and did a good job cleaning. What really impressed me is, I told them I was having a party and needed everything dry ASAP and they left a blower with me after they were done to make sure it was dry for my party.
SPECIAL TOUCH is very concerned about protecting our environment. Although cleaning your home is our primary business, taking care of our earth is everyone's business. They showed up on time and did a good job cleaning. What really impressed me is, I told them I was having a party and needed everything dry ASAP and they left a blower with me after they were done to make sure it was dry for my party.
Services
Carpet, chairs, and sofas are our specialty and we take tremendous pride in ensuring that yours are clean! We have backup equipment on board our trucks, backup trucks, and backup guys all dispatched from a live office, which is the main reason why we almost never miss our 2 hour arrival window. Truck mounted units are all the rage.
With Special Touch Carpet Cleaners, you get 5-star treatment for all your Cleveland & Akron, Ohio carpet cleaning and upholstery cleaning needs. We've been serving the Cleveland and Akron area since 1986. We serve all of Lake, Geauga, Cuyahoga, Lorain, Medina, Summit, Portage and Stark counties with friendly technicians and state-of-the-art steam and dry-cleaning equipment.
Reviews (9)
David Widuck
Aug 13, 2020
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John M.
Aug 02, 2020
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I had Mark from Special Touch Carpet cleaners at my home on 12-28-2019 to clean 4 areas. When I called on 12-16-19 and made the appointment I set up for my family room, stairs up to the 2nd floor, the upstairs bridge area and the master bedroom to be cleaned. I specifically stated that my family room was going to free of all furniture as it was the room that has the most traffic.
When I was called by my friend Jimmy and told Mark was going to be early I told him what was going to be cleaned and to move the TV from the family room. I was back at my home in less than 20 minutes after speaking with
When I was called by my friend Jimmy and told Mark was going to be early I told him what was going to be cleaned and to move the TV from the family room. I was back at my home in less than 20 minutes after speaking with
Derek Haffey
Dec 20, 2019
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The cleaning professionals were courteous and on time. It should be noted that this is not a carpet steam cleaning company that I am aware of. My wife was expecting an extraction. For what I paid I feel they did a fair job. Would definitely use again if I was not attempting to clean dog pee from my carpets. My carpets look fantastic as the device they use takes the matting out of the carpeting and makes it look new again. For people trying to sell their home, this would be a fantastic service to use as it would renew and rejuvenate that old looking carpet. Also would not break the bank or saturate
Kayley Rivard
Nov 02, 2019
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Serinna Law
Oct 30, 2019
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On July 1, 2019, I hired Special Touch Cleaners to clean our carpets (living room, dining room, family room and six steps) in our newly purchased empty house. This was new carpet installed in May 2019, in which the previous owners had one small dog. There was not any smell or stains present on this new carpet prior to the cleaning. The employee that showed up to clean was there under a total of 30 minutes, was very unprofessional-looking with his pants sagging, and used an old, tiny carpet cleaning machine that looked like something we owned. Days later we noticed a "dirty sock" stench coming from
Allison Paul
Sep 14, 2019
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Horrible! You can't even tell the carpet was cleaned. I had one piece of furniture in the entire house and had to call for them to come back because they "cleaned" around it and not under it. When I called, I was asked if it was clean under the chair even though I just said it was not. Rude customer service as well. The one star is for my recliner looking wonderful. The carpets don't even look cleaned and the deodorizer was a complete waste of money as was the cleaning charge. Stuart was rude from the get go and was extremely rude when having to come back to to under the chair.
Henry Fallins
Aug 02, 2019
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I rent my home out while I travel and rely on Special Touch Carpet Cleaners to keep my carpets looking amazing. The technicians are always very accommodating and professional (which is very important to me). The money I save using a reliable service such as Special Touch Carpet Cleaners really helps me out when using my home to earn income. I recommend Special Touch Carpet Cleaners to anyone and everyone looking for immaculately clean carpets with great customer service to match!
Terry Mullins
Dec 22, 2017
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Call me impressed! Honestly, at first, I was expecting the technician to arrive in a steam cleaning van / truck. Having owned other janitorial companies, I've experienced other 'dry' cleaning methods & I wasn't happy with any of them.
I've also seen how customers can have completely unrealistic expectations when it comes to their service(s).
That being said, our technician was right on time as scheduled & asked about our expectations and the age of the carpeting. He mentioned that a few spots may 'wick back' over a few days. He was here what I thought was a reasonable time for the work he did
I've also seen how customers can have completely unrealistic expectations when it comes to their service(s).
That being said, our technician was right on time as scheduled & asked about our expectations and the age of the carpeting. He mentioned that a few spots may 'wick back' over a few days. He was here what I thought was a reasonable time for the work he did
Misty Mcpherran
Nov 01, 2016
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Nothing special about this touch.
Not very impressed with the work I just had done although they came quickly and the work was done in under an hour. A spot or two was removed but there are still some that I thought would have come up, was was hoping for a more thorough cleaning. Steam clean might have been better but he didn't have the ability to do so due to of an outlet situation which I feel like as a cleaning company he should have been more prepared for. Spare room still smells the same, again was just hoping for a better clean from a professional company. Wish I would have read reviews
Not very impressed with the work I just had done although they came quickly and the work was done in under an hour. A spot or two was removed but there are still some that I thought would have come up, was was hoping for a more thorough cleaning. Steam clean might have been better but he didn't have the ability to do so due to of an outlet situation which I feel like as a cleaning company he should have been more prepared for. Spare room still smells the same, again was just hoping for a better clean from a professional company. Wish I would have read reviews
