When we bought the house, all of our key copies were "sticky". The hardware & box stores said I'd need to buy new locks because they "can't make a key to fit the lock, " but Atlasta said "of course, " so I took out the core, brought it in & 10 min later I had perfectly operable keys.
We had a very positive experience with Alasta, because of what a good job their tech (named Don) did in fixing the problem we had -- which was to get back into action an old 2-way lock on a garage that wasn't working.Along the way, Don was also very friendly and easy to work with -- and he charged a very reasonable amount for getting the job done.
I needed my locks changed asap lovely people sent somebody out within 2 hours and it was quick and easy. Thank you so much! Top lockshop in portland area. Giant selection of specialty lock hardware. After these folks make you a "duplicate" key, you'll realize how inferior most other services truely are.
We had a very positive experience with Alasta, because of what a good job their tech (named Don) did in fixing the problem we had -- which was to get back into action an old 2-way lock on a garage that wasn't working.Along the way, Don was also very friendly and easy to work with -- and he charged a very reasonable amount for getting the job done.
I needed my locks changed asap lovely people sent somebody out within 2 hours and it was quick and easy. Thank you so much! Top lockshop in portland area. Giant selection of specialty lock hardware. After these folks make you a "duplicate" key, you'll realize how inferior most other services truely are.
Services
Atlasta Lock & Safe Company provides comprehensive and reliable locksmith services residentially and commercially for residents of Portland and Beaverton, OR, and the surrounding areas. If you're looking for a competent locksmith give us a call. We've been the local locksmith experts since 1966. Whatever your locksmith needs, we can help.
Atlasta Lock & Safe Co. offers a wide selection of safes for residential and commercial use. Trust the safety of your important documents, currency, firearms and family photos to our state-of-the-art safes. Protect the mail of your family or residents with our USPS Approved mailboxes. We offer a wide range of safe and vaults.
Exceptional customer service! These guys took the time to educate me and walk me through replacing a lock they had fixed for me. Very personable. Truly a top notch experience. We used Atlasta to rekey the locks to our recent condo purchase. Called to set an appointment, they took my name number and said someone would call me back soon.
Reviews (22)
Ray Mullin
Nov 17, 2021
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Isaac Jones
Oct 16, 2021
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Karyn M.
Aug 12, 2021
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Joe at Atlasta Lock is the person to go to for repair of antique mortise locks. I was able to take mine out of my door and bring it to him. It took several days to do but he fashioned a spring that needed to be replaced and even found a another part in the lock that had a crack that would have broken later if he had not caught it first...all at a fair price. He enjoys working on these complicated locks and takes care in doing a great job.
Karyn
Karyn
Pnw Dragon
Jun 16, 2021
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Zen Todd
Feb 05, 2021
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Disappointed. They have a lot of knowledge and expertise but their customer service is poor. One of the main characters behind the counter should not be in retail - his answers are often condescending or just straight rude. Another person doesn’t return calls or show up on time or make good keys. I had to Come twice to get a key made and then it didn’t work (not too unusual) so I took it back and left it for the day and was told I’d receive a call. Never got the call. Came back the next day to find nothing had been done. I paid a lot for this special key and still don’t have a working key
Nicholas B.
Feb 01, 2021
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Had a kind of weird key for my house that I needed to make some copies of. Tried the machines at Fred Myer but none of the copies ever worked. Been wanting to go support a local locksmith, just had been lazy using the key copy machine - thought maybe a locksmith might take a long time. I was pleasantly surprised, they made the copies very quickly and at a reasonable price. Every key copy worked beautifully. Staff was friendly as well. Only small criticism maybe is I did have to wait a little while to be served, but they were busy - as a small business owner as well I wouldn't ever fault someone
M. T.
Jan 11, 2021
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Laura L.
Dec 13, 2020
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I certainly made the fine locksmith at Altasta earn his $16 for my 4 keys!
I wish they had a tip jar out, but alas at least I can give them a great review.
I lost the keys to my 92 Volvo, got a new set at the dealership, they didn't work, called a mobile locksmith (Locksmith Monkey another 5 star review on the way) who came out and hand-filed the key so it would work. Why? I don't know - a little here, a little there, and it finally started the car. So I went to get duplicates, and figured after that experience I better go to a pro.
I **thought** you take a key in, and they just duplicate
I wish they had a tip jar out, but alas at least I can give them a great review.
I lost the keys to my 92 Volvo, got a new set at the dealership, they didn't work, called a mobile locksmith (Locksmith Monkey another 5 star review on the way) who came out and hand-filed the key so it would work. Why? I don't know - a little here, a little there, and it finally started the car. So I went to get duplicates, and figured after that experience I better go to a pro.
I **thought** you take a key in, and they just duplicate
Gabby S.
Oct 16, 2020
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The locksmith guy really help me out. Bless his soul! I would definitely recommend this place to my friends and family, they're very polite. And they're honest. They were cleaning when I got there, but I think it was because they just opened. So they're clean!
Very knowledgeable on what happened with my ignition. They wanted to help me out so they tried their best. They executed the job, but unfortunately my issue was way deeper than what I needed/asked them to do. Nonetheless, they did their job perfectly.
Very knowledgeable on what happened with my ignition. They wanted to help me out so they tried their best. They executed the job, but unfortunately my issue was way deeper than what I needed/asked them to do. Nonetheless, they did their job perfectly.
Robert H.
Aug 28, 2020
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Atlasta is a real lock and safe brick and mortar and they are mobile too.
Much of the lock world has been usurped by big box hardware stores that today have key duplicating robot machines. And the rest is under attack by national firms that farm out the labor to the Uber drivers of lock work.
Atlasta's store is packed with safes and a wall of key blanks. They have a good selection of security padlocks, chain by the foot, and even entry door locksets. They duplicate chip/radio car keys at a very reasonable price. There is much more in back.
They often have a steady flow of customers with
Much of the lock world has been usurped by big box hardware stores that today have key duplicating robot machines. And the rest is under attack by national firms that farm out the labor to the Uber drivers of lock work.
Atlasta's store is packed with safes and a wall of key blanks. They have a good selection of security padlocks, chain by the foot, and even entry door locksets. They duplicate chip/radio car keys at a very reasonable price. There is much more in back.
They often have a steady flow of customers with
Paul L.
Apr 16, 2020
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Just came in for a simple key duplication. Super fast and friendly service. The back wall is covered with keys, I'm sure they have just about every kind made. They also sell locks, do lock resets, safe sales, and repairs. I'll definitely be coming by the next time I have lock needs, the god ol' mom and pop shop feel that's so rare these days.
Lisa B.
Jan 31, 2020
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I was quoted $150-$400 from a Honda dealership to create a replacement key for my Honda Odyssey and was told they would need to keep the vehicle for an hour for programming.
All I wanted was a spare key that would unlock the door should I lock my keys in the vehicle.
I went to Atlasta Lock and they were able to cut a key that would unlock the door, but wouldn't start the car. The cost was $45 because it was double-sided.
I assumed that Atlasta Lock wouldn't be able to create a key to start the vehicle. Before I left I was told if I needed a key to start the vehicle to come back and
All I wanted was a spare key that would unlock the door should I lock my keys in the vehicle.
I went to Atlasta Lock and they were able to cut a key that would unlock the door, but wouldn't start the car. The cost was $45 because it was double-sided.
I assumed that Atlasta Lock wouldn't be able to create a key to start the vehicle. Before I left I was told if I needed a key to start the vehicle to come back and
Levi E.
Dec 27, 2019
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It's good to have a good key carver in the area. I got what I came in for and had a lot of options to do so. Waiting wasn't long with 4 people in front of me.
What I didn't like is having a difficult order, one of the guys was rude because it was both tough and I didn't know exactly how to make the order.
Overall I'm satisfied and will come back.
What I didn't like is having a difficult order, one of the guys was rude because it was both tough and I didn't know exactly how to make the order.
Overall I'm satisfied and will come back.
Katie C.
Oct 21, 2019
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Bee F.
Oct 20, 2019
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Love love love love love these folks! I feel like I'm back in the 50's, but in a GOOD way!
They rebuilt an old 1880's cabinet lock for me and had to machine some of it, $25! Then I needed a strike plate... they machined it in a minute for just a few bucks! And, soooooo nice, sooooooo helpful!
Highly recommended for antique and vintage furniture locks!
They rebuilt an old 1880's cabinet lock for me and had to machine some of it, $25! Then I needed a strike plate... they machined it in a minute for just a few bucks! And, soooooo nice, sooooooo helpful!
Highly recommended for antique and vintage furniture locks!
Natalie B.
Sep 28, 2019
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Stopped in to have a stuck deadbolt worked on and was in and out in 10 min. The man working was really kind, friendly and knowledgeable and sent me on my way with a working lock and key, after explaining to me how the deadbolt was assembled and how to care for it if this happened again. Highly recommend.
Yum E.
Mar 23, 2019
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Dude at the counter was very rude after he asked me if I needed help and I kindly replied "I'm not in a hurry and happy to browse until you're more free"...he said "I'm busy all day. What do you need?" I told him "I was hoping to get some help with figuring out a security solution." As I began to explain, he stared at me with an irritated look on his face, so I just said "you know what? nevermind" and he said "yeah, it seems like it's going to take some time." I'm not a sensitive person AT ALL, but this dude lacks some basic
Bruce A.
Jan 26, 2019
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Dana W.
Aug 14, 2018
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After scheduling an appointment to get my locks changed and wasting my time to verify for entry, the technician was extremely unprofessional and rude and got in his van and drove away. I called the company to figure out what was going on and they said no more technicians were available and they didn't understand what happened. I don't recommend ever doing business with this company. I've been a loyal customer for over seven years while managing a number facilities and I think this is unbelievable.
Dave J.
May 29, 2018
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Outstanding work! I had a very hard key blank to find, the blank code stamped on the key didn't show any catalog or search data.
In my job I travel for a living and have searched Denver, Salt Lake, Anchorage and Seattle. The answer was always the same, it a Chinese key and they didn't have the blank or they just took one look and said "we don't have it". Atlasta took one look at the blank and said this is going to be a hard key to find yet they did and for a reasonable price. Kudos!
In my job I travel for a living and have searched Denver, Salt Lake, Anchorage and Seattle. The answer was always the same, it a Chinese key and they didn't have the blank or they just took one look and said "we don't have it". Atlasta took one look at the blank and said this is going to be a hard key to find yet they did and for a reasonable price. Kudos!
Victoria V.
Oct 08, 2016
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Absolutely terrible interaction. Keith answered my phone call to inquire about key duplicates. He made sure to let me know right of the bat that he was busy and likely could not help me because he was so busy. I assured him I didn't require an immediate action but would like to get a quote. He was rude and unhelpful the entire time even interrupting me when I tried to ask a question and complained that he didn't have access to a computer which would not allow him to help me. When I tried to tell him I could wait until he had someone else call me back later he would not stop complaining
Joel D.
May 30, 2015
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I recently purchased an antique 1880-1890 armoire that was missing the keys. After a lot of checking around, everyone was suggesting I try Atlasta Lock & Safe.
I brought the two locks in this morning and was greeted by a friendly technician that actually seemed eager to take on the challenge. I was told that they would led be ready later this week. But I got a call the same day saying they were ready.
Not only did he make two new keys for these antique locks, but he actually repaired one on the locks and serviced them both.
The price was more than reasonable.
I brought the two locks in this morning and was greeted by a friendly technician that actually seemed eager to take on the challenge. I was told that they would led be ready later this week. But I got a call the same day saying they were ready.
Not only did he make two new keys for these antique locks, but he actually repaired one on the locks and serviced them both.
The price was more than reasonable.
