Hardy Quality Air
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Hardy Quality Air
We are pleased to offer residential and commercial customers alike with complete sales, service and installation of high quality air conditioning and heating systems. We are proud to be a Carrier Dealer, the world leader in home comfort equipment, however we are happy to service all brands.

Nobody's heating and cooling education would be complete without learning a little about what's becoming a popular way to maintain the comfort of a home or business: radiant heating.We know a lot about it because we've worked on these systems and understand how to install and maintain them. We encourage you to consider enrolling in Hardy Quality Air's planned maintenance program.

Properly maintained equipment will save energy, keep you more comfortable, and last longer than poorly maintained systems. Proactive maintenance corrects minor problems before they become major problems. Hardy Quality Air believes in ensuring every customer's health, safety and comfort while maintaining the highest standards of excellence.
Services
Hardy Quality Air, Inc. has been in business in Santa Cruz County since 1991 providing service locally, as well as up and down the beautiful Monterey Coast and Bay Area. We offer Service and Installation for all types of heating and air conditioning equipment, as well as preventive maintenance. Darrell Hardy has built his business based on providing ongoing, dependable service to each of his residential, industrial and commercial clients.
At Hardy Quality Air, INC, we are committed to making your home environment comfortable to your particular needs. Therefore, we will not just sell you a furnace to sell you a furnace. Nor will we provide you with any old air conditioning system or push unnecessary repairs on you. We believe in always doing things the right way and earning your long-term trust.
In addition to top quality residential work, HQA also takes great pride in providing our commercial customers with the reliable service they need. If you are looking for a company with the integrity and expertise to handle your commercial work we are here to help! From increased energy efficiency to lower emergency repair costs, there are a host of reasons to change the way you think about heating, ventilation, and air conditioning (HVAC).
Nobody's heating and cooling education would be complete without learning a little about what's becoming a popular way to maintain the comfort of a home or business: radiant heating. We know a lot about it because we've worked on these systems and understand how to install and maintain them. Radiant heating depends on radiant heat transfer which uses infrared radiation to deliver heat from the source to the people and objects on the room.
Here at HQA, we believe maintenance is a key factor in controlling not only your energy consumption but in prolonging the life of you A/C or heating units and giving you the best indoor air quality possible. We offer custom plans to provide the personalized care our customers need. With one yearly fee or an easy monthly plan we take care of scheduling and maintaining your equipment.
Reviews (22)
Bruce W.
Bruce W.
Oct 14, 2021
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The team from Hardy Quality Air did a great job with our residential HVAC project from the initial consultation and estimate to the installation. They were well organized and thorough in all parts of the process. We were impressed with their expertise and attention to doing ethical and quality work. We'd gladly use them again in the future.
Rick McLeod
Rick McLeod
Sep 30, 2021
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I had a local AC contractor install a Daikin mini-split system and they configured it incorrectly and abandoned the job. Then I called a very large HVAC company in San Jose and their mini-split people had no experience with Daikin and advised me to find another company with Daikin experience. I called Hardy and Jimmy went to work on the outdoor unit, reconfigured it and charged for one hour of diagnostic work and one more hour making it work and checking the operation of the system. I was very happy with the work and I knew that I had found the right people for the job.
Michael Weisert
Michael Weisert
Sep 22, 2021
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These guys are great. Darryl thoroughly check out our furnace and ductwork. His bid included all the options I asked for and won out over four other bids. The work done was very professional. Removal of old furnace and ductwork one day. Installed new furnace and ductwork and made everything work over the next two days. They were easy to work with and cleaned up each day. Hire them for your furnace job.
Toniann S.
Toniann S.
May 29, 2021
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I have had the pleasure of using their service twice in the past year. They are helpful and professional. They also go above and beyond the standard good service. Price is always a factor in their estimate of repairs. Not only are they prompt but always courteous. I have been happy with all the repairs needed on my heater and also when it was necessary to replace it.
I would recommend without hesitation.
Anna E.
Anna E.
Mar 06, 2021
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Easy to schedule with and honest with their quote! They answered my call quickly, and sent someone within the week.
Evangelina Haro
Evangelina Haro
Dec 12, 2020
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Very pleased with service. My furnace stopped working. Chance persevered until he was able to resolve my issue. Another company was not able to fix it. Many thanks to Hardy Quality and Chance.
Jason S.
Jason S.
Nov 16, 2020
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I want to thank Tyler & Omar for going underneath my house to evaluate and inspect my ductwork and registers. They were very thorough, professional, and knowledgeable. From the get go I told them the purpose was to preserve and extend the life of my ancient furnace unit and metal ductwork. I was walking the perimeter while they were underneath the house and I could hear both talking to each other on the state of the ductwork. I came away impressed with their honesty and evaluation, and for not trying to upsell me. They devised a good plan on what needed to be done, I look forward to their quote
Michal L.
Michal L.
Oct 01, 2020
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During the CZU fire, our home had some smoke infiltration and afterwards I was worried whether our HVAC is safe to run. When asked, Hardy sent out a team that did a free inspection of the entire system and the furnace, and were able to advise and suggest solutions to improve air filtration for the next time there is an air quality problem.
They were pleasant and thorough, diligent about both safety and keeping my house clean.
Adrian C.
Adrian C.
Mar 26, 2020
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These guys are REAL. They get it. First time I called with my heater out in the middle of winter weather I got the owner Darrell, who was pleasant and ready to accommodate when all others were just going to "see what they could do". He send a young man named Chance over, who was also very friendly and accommodating. The repair wasn't "cheap" but it was delivered with good, honest service and the price was at least seemingly fair.

Fast forward two months and here we are in COVID-19 lockdown hell, and the heater isn't working again. I pulled up the invoice and called
Jeff H.
Jeff H.
Jun 06, 2019
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Friendly and Professional Staff

After obtaining estimates for replacing my furnace and ductwork, I chose Hardy Quality Air to do the work. Their staff were punctual, friendly and professional and very conscientious about keeping a clean work environment in my condo. They also replaced my old gas log fireplace system quickly and efficiently. I recommend Hardy Quality Air.
Tammy P.
Tammy P.
Apr 01, 2019
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Hardy Quality Air is the BEST! We hired Hardy to hang our custom hood-vent over our stove and were impressed with the owner, Darrell who came to give us a quote. He was punctual, friendly and professional. He even noticed a couple of items that needed to be addressed in our attic which made us feel confidant that he had an eye for detail and was a man of integrity. His crew came on time, were polite and did the job in a timely manner. They talked to us about our project when they arrived to be sure we were on the same page and asked us if we liked the height of the hood before it was permanently
George B.
George B.
Oct 16, 2018
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These guys are very knowledgeable & honest. I love how they are customer focused and not out to upsell you. The owner was very generous with his time over the phone (after hours) in helping me understand furnace options and what is best for my scenario. Just simply awesome service!
Barbara L.
Barbara L.
Sep 21, 2018
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Hardy Quality Air is the best. This was the second time I've used them and it's nice to know that I can get fast quality service when I need it. Their technician was friendly, efficient and willing to answer all my questions. I'll continue to use them because I don't believe you'll find a better company to do business with.
T. J. Sayles
T. J. Sayles
Nov 14, 2017
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I love this place fair prices, reliable and very knowledgeable. True professionals!
Richard O.
Richard O.
Aug 31, 2016
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Very thorough and competent. Pricey. Seemed truly concerned about doing a good and complete job. I had 3 chimneys cleaned and two propane fireplaces checked, but not serviced. Eric checked the propane units at his suggestion, and he did not charge for doing so.
I would certainly use again.
Denice P.
Denice P.
Apr 28, 2016
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Darrell was very nice when he came out, but it's been a month and we still haven't received a quote. I even called to inquire, but they didn't return my call. Disappointing, especially since it was a referral. Maybe a family emergency?
Santiago G.
Santiago G.
Mar 25, 2016
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I think giving them 2 stars is generous. My furnace was not working properly. Their trained personnel, Steve came out and inspected my furnace. He recommended I replace the circuit board which would have costed me hundreds of dollars. I think it would have been $500-$700. They charged me $106 for their diagnosis. I decided to get a 2nd opinion from Chris Wilson Plumbing. They told me the problem was not the circuit board but the ignitor and replaced it for $316 total including the diagnosis. Furnace is still working years later.
MaryAnn B.
MaryAnn B.
Jan 19, 2016
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I don't usually write reviews but I must this time. I just wish I could do more stars than 5 stars.
I battled with a home warranty service after my furnace went out. It's winter and I'm in northern California near the Pacific Ocean. It's normally very cool here and with the rains and winds we've been getting with El NiƱo, it's not pleasant. The warranty company said it would be nearly two weeks before I'd have a new furnace installed (four days to schedule a visit to inspect what I already knew, 5 days for them to process claim and then 3-5 days to schedule
Grace P.
Grace P.
Mar 26, 2013
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Family business, very responsive.

PG&E turned off the gas while work was being done, and when they turned it back on the pilot on the wall heater would not reignite. Joe came out and managed to get the pilot lit where PG&E failed to do so. Problem was the pilot would not stay lit. The heater was old and needed repairs. I was given the option to repair it or replace it.

No one tried to push me in to a more expensive option, they just wanted to make sure I was aware of the choices.

I went with a new heater and it was installed the next day. I would call these guys again.
Bill S.
Bill S.
Feb 26, 2013
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We recently had Hardy Quality Air replace a $45 part (estimated) so that our wall furnace pilot light would stay lit. They replaced the part in approximately 30 minutes. Thus, we were surprised to learn that we were billed for 2 hours of work, resulting in an outsized charge of nearly $300. After a conversation with the office, we had a half-hour's worth of the labor waived, leaving a still inflated charge. We chalked this up to experience. However, we still have to relight the pilot nearly every day.
J. M.
J. M.
May 09, 2012
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We called Hardy Air in January, as our furnace sounded like a small, loud animal was screeching in it when it started up. The technician came out and determined that it was the blower motor, which he adjusted. He did say that at some point we would need a new blower motor or a new furnace (this one was almost 38 years old). We decided to investigate furnaces (as noises in blower motor did start to come back), and got two more bids, in addition to Hardy's. Theirs was the most competitive, they answered numerous questions, and Darryl Hardy (owner) came out to check some things that
P. P.
P. P.
Jun 02, 2011
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It with the greatest of pleasure that I recommend Hardy Quality Air for heating and air conditioning service. Being new to the Aptos area, we were at the mercy of those service providers recommended by our real estate agent when we bought our home. Often, real estate agents will recommend services that are good. But in my experiences of purchasing homes (this was my 8th), I've never had anyone recommended that was as great as Hardy Quality Air.

What makes Hardy Quality Air so good? Actually, there are several components that must be present for me to consider someone providing great