At Service Genius, we use the latest, cutting-edge tools and technology to bring you the highest level of comfort. No high-pressure sales, just facts and science. When you need help with your heater, air conditioner, or indoor air quality, trust the team at Service Genius to provide you with advanced, reliable solutions that get the job done right.
We don't believe in guesswork - we use all the latest tools to ensure that we know exactly what your HVAC system needs to keep you comfortable. Our licensed technicians always check their work and test the air quality to make sure that everything is working exactly as it should to maintain the kind of indoor environment you want.
We want you to get everything you're paying for and more, delivering an unbeatable value and an unparalleled level of quality. Plus, with same-day appointments, easy online scheduling, club membership savings, and no-cost second opinions, we make accessing smarter, science-based HVAC services as easy as making a single phone call.
We don't believe in guesswork - we use all the latest tools to ensure that we know exactly what your HVAC system needs to keep you comfortable. Our licensed technicians always check their work and test the air quality to make sure that everything is working exactly as it should to maintain the kind of indoor environment you want.
We want you to get everything you're paying for and more, delivering an unbeatable value and an unparalleled level of quality. Plus, with same-day appointments, easy online scheduling, club membership savings, and no-cost second opinions, we make accessing smarter, science-based HVAC services as easy as making a single phone call.
Services
When your family's home comfort is suffering, there is no better place to call than Service Genius. We realize that replacing your home's air conditioner, furnace, boiler, or heat pump is a big decision, and we don't take that lightly. Our professionals will guide you through the process of identifying your home's individual needs, your family's needs, and finally selection of the best system for you.
If you're interested in a career that's fast paced and growing quickly, pursing our opportunities might be the perfect fit! Service Genius hires experienced and new technicians in the areas of heating, air conditioning, water pumps, and other critical home services, and we're always looking for more new members to join our team!
At Service Genius, we believe in using our extensive HVAC knowledge to bring our customers the highest possible level of comfort. That's why we offer our comprehensive maintenance plans to keep your equipment in peak condition. As you use your heater and air conditioner, they accumulate dirt, dust, and wear-and-tear damage that can affect performance, negatively impacting your comfort and raising your energy bills.
At Service Genius, we know that top-quality heating, air conditioning, and indoor air quality services aren't always within your household's budget. We also know that these vital home comfort issues should be promptly handled, not only to help you remain cool or warm during the hottest or coldest days and nights of the year, but also to prevent bigger, more expensive issues down the line.
If you're looking for HVAC services in the San Fernando Valley or the surrounding cities in Ventura County, turn to Service Genius for help. Our company can provide advanced, high-quality, and reliable solutions to any problem with your heater, AC, or indoor air quality. When you're experiencing an HVAC issue, Service Genius will be there in no time!
Reviews (19)
Mary P.
Jan 13, 2022
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Wow!!!!! Service genius really has top notch service!!!! From the first phone call all through the end of the whole service, all I can say is I'm very impressed. I spoke with Erica and Maria on the phone and they are very knowledgeable of the services they provide. I like the membership too and the services included in it.
They scheduled my appointment and they call to remind you of the appointment. Eduardo arrived on the scheduled appointment. He donned his PPE, (gloves, protective shoe cover, and mask) very professional. Very knowledgeable of his work. Explained what have been causing the
They scheduled my appointment and they call to remind you of the appointment. Eduardo arrived on the scheduled appointment. He donned his PPE, (gloves, protective shoe cover, and mask) very professional. Very knowledgeable of his work. Explained what have been causing the
Marc S.
Dec 04, 2021
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Bad experience with management of Service Genius. Had to call 3 times to try and cancel a contract. Spoke with manager Neil who promised he would send me an email specifically stating they are not renewing my contract within 24 hours and he DID NOT do it. It appears they do this whole bs thing pretending that only managers can cancel contracts and then try to avoid doing it. Will be forwarding information to CA State Attorney General office about possible fraud. They should interview the manager Neil about the intentional roadblocks they put into not renewing contracts. AVOID SERVICE GENIUS. AVOID
Jeremy L.
Nov 23, 2021
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Robbie S.
Nov 17, 2021
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This company is irresponsible and unprofessional, went through multiple customer service representatives for the same install. Technician did NOT show up on time, no text or phone call, I was assured, due to a timeframe with my tenant that the technician would show up to once again "measure" so the install would go smoothly, this did NOT happen, it is past 9am and the "tracking" on the technician once again showed 19 minutes to arrival, once again, well past the agreed scheduled appointment time. The on call service center, guaranteed me the technician would show up at the time
Ronae H.
Oct 15, 2021
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My landlord contacted this company because Sear dropped the ball on our service call concerning my water heater. Within minutes of him contacting this company I received a text message with a 2 hour service window for a representative to come out to my home. This made me happy because most companies will keep you waiting at home for more than half the day for a rep to come out. They had my address wrong and I was able to just respond via text to correct the error which was very convenient. I then received a text a picture and the name of the company representative that would be coming to my home
Amy X.
Sep 17, 2021
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Art B.
Aug 01, 2021
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Poor customer experience!
They scheduled me for a Jan19 appointment (waited between 11am-1pm), they called said their repair technician's truck broke down and needed to reschedule. Second appointment scheduled for about a week later, they again called saying technician was "tied up" with prior job and wouldn't be able to make it (rescheduled me for Jan 30, 11am-1pm window). I waited the two hours, no one came or called. I called their office to find out what happened, receptionist Erika said she'd call me within half hour to let me know status...never called, no one
They scheduled me for a Jan19 appointment (waited between 11am-1pm), they called said their repair technician's truck broke down and needed to reschedule. Second appointment scheduled for about a week later, they again called saying technician was "tied up" with prior job and wouldn't be able to make it (rescheduled me for Jan 30, 11am-1pm window). I waited the two hours, no one came or called. I called their office to find out what happened, receptionist Erika said she'd call me within half hour to let me know status...never called, no one
Aram Z.
Jul 24, 2021
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Eduardo Ramirez with Service Genius was fantastic. He was very friendly, knowledgeable and answered all our questions. The service was a success, and didn't cost us a dime, thanks ladwp!! Our unit it running much better, keeping the house cool quicker, and our outside fan seems to be quitter too!
Highly recommend.
Highly recommend.
Courtney E.
Jul 08, 2021
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Worst experience with this company. Between my family we have spent over $30K with them getting AC work done. We got a new AC unit and were promised a nice looking grill for inside our house. As you can see we got a sheet of metal with 10 screws in it which directly screws into our ceiling. This is nothing like the picture they showed us or what was promised. On top of it they tried to tel me that sheet of metal cost $950. I did get them to refund $400 but I'm still so unhappy. The response time was slow and horrible and it took forever to even get the sheet of metal here which I did not approve
Yelper S.
Jul 08, 2021
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Gregory S.
Jul 03, 2021
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Stephanie T.
Jun 29, 2021
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Julie C.
Jun 18, 2021
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Jose Castillo did and awesome job on one of the hottest days of the summer. He was very professional and efficient. Also the lovely receptionist who took my call was professional and understanding. We will definitely use Service Genius for all of our AC and heating repairs. I will be referring to friends and family. Thank you Jose, the receptionist and Service Genius for saving us on that blistering day. Thanks
Kateryna K.
Apr 06, 2021
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Art V.
Mar 17, 2021
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I used Seevice Genius twice and they were awesome both time with servicing my units. They were thorough and explain all services performed.
My most recent experience with Luis was awesome. He did a tube up in my AC/heating unit. Good safety precautions were taken since he wore a mask and shoe covers while in the house. He was very informative with what he did and what he would recommend going forward. Look forward to using them again for my servicing needs.
My most recent experience with Luis was awesome. He did a tube up in my AC/heating unit. Good safety precautions were taken since he wore a mask and shoe covers while in the house. He was very informative with what he did and what he would recommend going forward. Look forward to using them again for my servicing needs.
Priscilla C.
Nov 12, 2020
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My experience with Service Genius was very unpleasant. At first, they seemed very friendly & helpful, really there to be here for the customer. They figured out it was our boards that were the issue and when they spoke with Midea (the manufacturer) they told us that we, unfortunately, did not have a warranty to cover it. Obviously, the cost was very high so we called Midea personally to double-check the warranty and we found out that we actually did have a warranty on our unit, but they still insisted that the cost would still be the same even with our warranty. Very dishonest business. If
Sheik Abu Yacoub B.
Oct 29, 2020
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As a licensed general contractor when you have anyone service your home I agree you may be very skeptical.
My objective is to get my heat working cause it's cold at night and my children are young
I was given a time slot from 10-12, the tech didn't show up till 130pm. I have a company to run myself therefore transparency on an eta is significant as I'm not sitting home.
The tech was pretty good. He couldn't really explain in detail what he did to get the unit turned on. What's great is that he used my fuses to replace the one that was blown to then charge me $144
My objective is to get my heat working cause it's cold at night and my children are young
I was given a time slot from 10-12, the tech didn't show up till 130pm. I have a company to run myself therefore transparency on an eta is significant as I'm not sitting home.
The tech was pretty good. He couldn't really explain in detail what he did to get the unit turned on. What's great is that he used my fuses to replace the one that was blown to then charge me $144
Beshoy S.
Oct 06, 2020
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This company are a scam and liars .we had a leaking in our air condition .their technician came and burn our compressors the whole compressors and we heard the bomb that caused the compressor to burn and what they did when we told them they want us to change a whole unit and that's the only way out to it
No a professional company
Do not ever trust them
I highly unrecommend them
Never again
The mistake of choosing them cost us the whole air condition
No a professional company
Do not ever trust them
I highly unrecommend them
Never again
The mistake of choosing them cost us the whole air condition
Hanson J.
Jul 17, 2020
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As I'm typing this review, chilling inside my home office at the perfect temperature of 70 degrees, outside temperature is 100+ degrees. All thanks to service genius.
I really can't ask for any much more. James from Service Genius is very courteous when he came for an estimate. Knowing that we are tight on our budget, he gave us as many different quotes as we have asked. We were debating to install Central AC or Mini Split, and debating between 9,000 BTU vs 12,000 BTU vs 24,000 BTU units. James did not hesitate and gave us all different options we have requested. He tried to schedule
I really can't ask for any much more. James from Service Genius is very courteous when he came for an estimate. Knowing that we are tight on our budget, he gave us as many different quotes as we have asked. We were debating to install Central AC or Mini Split, and debating between 9,000 BTU vs 12,000 BTU vs 24,000 BTU units. James did not hesitate and gave us all different options we have requested. He tried to schedule
