For decades, Donley has been committed to providing quality air conditioning and plumbing services across the Valley. Our highly trained technicians and plumbers are always prepared to resolve any issue you are experiencing. Whether it is a repair, routine maintenance, or emergency service, you can count on Donley.
Since 1976, Donley has provided the Valley with honest, committed, and caring service. Our business has evolved from one service truck to services including air conditioning, heating, plumbing, sewer repair, maintenance and more. At every step of the way, we've remained true to our mission and the values Jim Donley established all those years ago.
Today, Donley is run by company president Mike Donley. Our legacy continues with award-winning service, community involvement, and an unwavering commitment to our customers. We've maintained an excellent reputation for providing high quality repairs and installations in a customer-service oriented environment.
Since 1976, Donley has provided the Valley with honest, committed, and caring service. Our business has evolved from one service truck to services including air conditioning, heating, plumbing, sewer repair, maintenance and more. At every step of the way, we've remained true to our mission and the values Jim Donley established all those years ago.
Today, Donley is run by company president Mike Donley. Our legacy continues with award-winning service, community involvement, and an unwavering commitment to our customers. We've maintained an excellent reputation for providing high quality repairs and installations in a customer-service oriented environment.
Services
We serve the entire valley 24 hours a day, 7 days a week. Even when problems arise on weekends or after hours, our professionals are only one call away. Since 1976, Donley has provided the Valley with honest, committed, and caring service. Our business has evolved from one service truck to services including air conditioning, heating, plumbing, sewer repair, maintenance and more.
If your message is received after business hours, someone will get back to you on the next business day. If you need emergency service, or your preferred date and time is not listed, please call us at 602-483-6868. Please select your preferred time frame below. A member of our team will be in touch to confirm your appointment time.
With over four decades in the business of HVAC and plumbing, our strong reputation for outstanding service with a customer-minded focus speaks for itself. Here's what our customers had to say. Donley service took better than the expected care of us. They went above and beyond. Sammy, the technician was wonderful to work with and communicated very well.
Anyone who has lived in Arizona knows how important it is to have a properly working cooling system in place. No one likes to suffer through a sweltering hot summer with an inefficient unit, or with uneven cooling throughout the home. At Donley, we are in the comfort business, and will provide you with options when it comes to a repair or a unit replacement.
Regular maintenance and tune-ups can keep your system primed to handle heating and cooling challenges all year long. We provide energy saving services that clean, tune and adjust your system to run efficiently. Without regular maintenance, your A/C & heating system is at a higher risk of breakdowns, poor performance, and a shorter lifespan overall.
Reviews (25)
Jt T.
Dec 19, 2021
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I am only giving 1 star because 0 stars is not an option the service was so horrible.
We have used Donley to service plumbing emergencies at our rentals for about 10 years. Though prices have gone up recently ($650 to scope a main line), we didn't have any customer service issues until today. Unfortunately, it was such extreme rudeness and lack customer service, we will never do business with Donley Plumbing again.
I called due to a plumbing emergency at a rental. After having to make 2 calls to the on-call dispatcher, someone called me back trying to push the service to next week
We have used Donley to service plumbing emergencies at our rentals for about 10 years. Though prices have gone up recently ($650 to scope a main line), we didn't have any customer service issues until today. Unfortunately, it was such extreme rudeness and lack customer service, we will never do business with Donley Plumbing again.
I called due to a plumbing emergency at a rental. After having to make 2 calls to the on-call dispatcher, someone called me back trying to push the service to next week
C. Berry
Dec 08, 2021
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Diane Andersen
Nov 07, 2021
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Serviced our rental house with a plumbing problem. When repairman arrived, problem had corrected itself (maybe because tenant had plunged the toilets). After checking everything out for 25 minutes, the plumber left, saying "no charge"!!!! Not even a trip charge! Boy, will we use them again!
Service:Â Unclog drain
Service:Â Unclog drain
Pat Svoboda
Nov 04, 2021
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Jason
Sep 05, 2021
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Positive: Professionalism, Quality
I want to thank Donley AC and Plumbing for their excellent work. Garrett from Donley Heating and Cooling did an amazing job repairing the water leak in my AC unit, and he even followed up a day later to ask about any other issues I might be experiencing or know someone who is. He was very attentive, courteous, and professional.
Services: HVAC maintenance, Repair AC
I want to thank Donley AC and Plumbing for their excellent work. Garrett from Donley Heating and Cooling did an amazing job repairing the water leak in my AC unit, and he even followed up a day later to ask about any other issues I might be experiencing or know someone who is. He was very attentive, courteous, and professional.
Services: HVAC maintenance, Repair AC
Erinn Nowlin
Aug 23, 2021
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I had my water heater finally go out after 5 years of being in the house (The water heater was 14 years old so I was not that upset about it). I received Donley as a recommendation and submitted a form on Sunday via their website, received a call from Simone about an hour or two later to get additional information on the water heater I had, the space we would be installing it, schedule my appointment and received email confirmation of the appointment all at the same time. The next morning I received a call and a follow-up text from my assigned technician, Travis M. We were able to confirm my replacement
Joe Priedolin
Aug 16, 2021
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I called out to Donley and was told they had someone in the area and could come check my situation out. Within 45 minutes, Dan was here. Let me tell you about Dan. He got straight to work, never taking an idle moment. He was very friendly and professional. He devised a sound plan of attack and made it happen quickly! The final cost was below his initial estimate, which is *always* awesome! Donley should be promoting Dan M (Plumbing Supervisor) soon, because he's a valuable asset to their organization!
Dyanne Frazier
Jul 23, 2021
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We have a service contract with this company. Had an issue with ac unit last week. 110degrees. Tech came out after having to call back multiple times. Tech said it was electrical. He suggested we call an electrician. Did so and $150 later he said nothing was wrong with the unit getting power. Called them back Monday and receptionist stated we will have a call back in 15 minutes. Four days later still have not heard from anyone. Unfortunately I would not recommend this company.
Baby Lemons
Jun 23, 2021
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Jay Levin
Apr 06, 2021
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Donley has been servicing our AC’s for many years. After our semiannual checkup, a wine cooling unit stopped working. They came over the weekend to discover it needed a new part. The store didn’t open for several days. Donley had the store open at 9pm on a Saturday to get the part. Tony, the service technician, spent many hours in the middle of the night fixing the AC. They didn’t charge us anything.
There is simply no better AC service company in Phoenix. There isn’t a better service company of any type in Phoenix. I couldn’t recommend a company more than Donley.
There is simply no better AC service company in Phoenix. There isn’t a better service company of any type in Phoenix. I couldn’t recommend a company more than Donley.
David S.
Jan 20, 2021
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The service representative was masked and knew his business - skilled and polite. Good service
The big negative was the price! Very expensive.
Example: we were told that our water pressure was too high (91 lbs) and needed a new main water pressure valve. Donley quoted price: $1100.
Bids from two other plumbers for same repair = $500 - $550.
Another example from Donley. Asked price to repair a mechanism inside toilet tank. $92 from Donley repair tech. Went to Home Depot and bought the parts and after 25 min had the repair made. Cost $6
Good service but too expensive.
The big negative was the price! Very expensive.
Example: we were told that our water pressure was too high (91 lbs) and needed a new main water pressure valve. Donley quoted price: $1100.
Bids from two other plumbers for same repair = $500 - $550.
Another example from Donley. Asked price to repair a mechanism inside toilet tank. $92 from Donley repair tech. Went to Home Depot and bought the parts and after 25 min had the repair made. Cost $6
Good service but too expensive.
Dionna O.
Sep 11, 2020
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Donely AC/Plumbing, came out yesterday and had the audacity to quote me $14K to repair a broken water main or $20K to replace it! While I was in the midst of a full fledged panic attack, my sister researched and found that it shouldn't be more than $5K. I got a callback from the 2nd pro that I'd left a message for, Everhart Plumbing, and he quoted me $3500 for pipe replacement, plus he changed the head on the outside spigot and added a back-flow valve that was missing for free! I'm so impressed with his work and honesty that I've hired him to install a water filtration system
Ann T.
Jul 22, 2020
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At 4:30 I noticed that the air conditioner was running, but that the air wasn't cool enough. We had purchased our air conditioner from Donley seven years ago, so we looked up that information and called for service. The reply we got is that a technician could be there between 6:00 - 8:00 that evening! Hunter was here by 6:30. When we told him the scenario he diagnosed that it could be one of three things wrong, and checked them all out. Within an hour we were back to cool air, and the faulty part was covered by warranty. Hunter was knowledgeable, professional, and efficient. We could
Candice V.
Jul 05, 2020
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Thank you team Donley! We appreciate the great service we can trust. We've Been customers for a number of years and have always had a wonderful experience. This evening our AC stopped working. I called, Ralph was wonderful and Gerrit came to take care of us on the evening of the 4th of July. He was kind, smart and explained all the issues and showed us pictures. Thank you for taking care of us!
J. C.
Jan 07, 2020
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When having problems with a differential temperature control for my solar water heater, their service man was helpful and put in a new one, with a one-year warranty, for $528. 3 months after the warranty expired, the control failed and Donley would not replace it without starting all over with new labor and new parts. Another company replaced the one Donley put in with an identical one for $200! I realized then how much Donley overcharged me $328 for the first one which lasted only a little over a year.
Sara Q.
Aug 24, 2019
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Our AC unit quit last night! We have been using Donley for 10 years, so we scheduled an appointment and Michael K arrived earlier than expected and gave us the verdict within 10 minutes of arrival. He had us up and running in 20 minutes and also took the time to insure everything else was okay with the rest of unit. We couldn't be happier with the service! Michael K was professional, prompt and thorough. We have used several different companies in our many years living here and Donley has always been the best by far. Honest and fair pricing.
Bob W.
Jul 05, 2019
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Julian and Pedro installed my new A/C System on Wednesday July 3rd. As expected, they demonstrated extreme professionalism during the entire process. They arrived early and completed the job faster than expected. The equipment was installed with absolute perfection. Extremely pleased to have such professionals on the job!
Very happy!!
Very happy!!
Ron T.
May 18, 2019
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Busy S.
May 29, 2018
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We had a Bryant Air-conditioner installed by Donley 2 years ago. This is a wonderful air-conditioner, my neighbor chose a different company (the main one here in Phoenix that advertises constantly). Let me tell you, there is NO comparison! They have had nothing but problems with the other company, even though I suggested Donley, and I sit back and shake my head. Do it right the first time, use Donley! It's a family owned business too!
Rick P.
Mar 28, 2018
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Carson E.
Mar 06, 2018
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I bought a house with a 9 year parts and labor warranty that I assumed we could use. They would not honor the warranty even though the previous owner paid a lot of money for it and it was still in the time period. They also said it would be several days to order the part or I could replace the water heater for a discounted price of only $1,300.
Leanne M.
Jul 13, 2017
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We had our A/C units installed a couple of years ago by this company. I was impressed with them then, but was not a Yelper at that time. Had the units serviced today and was even more impressed The people I deal with whether on the phone or in person are so nice. Jerry today fixed the unit He went out of his way to solve the issue. I have experienced other companies that do a quick fix without trying to get to the bottom of the issue.
Jerry was super nice and extremely knowledgeable in what he was doing. Highly recommend this company
Jerry was super nice and extremely knowledgeable in what he was doing. Highly recommend this company
Mo R.
Mar 03, 2017
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We used Donley for the first time yesterday to repair our furnace, and we are tremendously pleased.
We had initially heard about Donley in a glowing newspaper article published in the Arizona Republic a few years ago. I saved their name for when we needed a repair company.
They came out the same day we called them, diagnosed the problem quickly, and fixed it for a very reasonable price. I was also given information about a plumbing issue I mentioned, and info about our aging a/c units. No attempt was made to sell us anything - and the technician was polite and very punctual.
I want our service
We had initially heard about Donley in a glowing newspaper article published in the Arizona Republic a few years ago. I saved their name for when we needed a repair company.
They came out the same day we called them, diagnosed the problem quickly, and fixed it for a very reasonable price. I was also given information about a plumbing issue I mentioned, and info about our aging a/c units. No attempt was made to sell us anything - and the technician was polite and very punctual.
I want our service
Zach H.
Aug 22, 2016
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Rick S.
Jul 28, 2015
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It sucks when the company that installed your current AC units, still under warranty, don't know how to fix them. Yes...this is the very issue we're having right now, and we've gone two days...no air...in the heat of summer. Watch out for these guys.
The technician was a nice guy, but I don't trust the company he works for!
The technician was a nice guy, but I don't trust the company he works for!
