Tietze Plumbing
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Tietze Plumbing
Tietze Plumbing has been serving San Antonio and the surrounding areas since 1986, providing our expertise in specialized plumbing needs from Austin to Laredo and the Rio Grande Valley to Corpus Christi. We are family owned and operated, providing both residential and commercial plumbing repairs, installations, and maintenance at competitive up-front prices.

If it's repairs or remodeling you're looking for, then Tietze Plumbing's got you covered. Our primary goal is to treat our customers the way we want to be treated by providing the same type of quality services that we provide for our own families. Give us a call to meet us. We enjoy a reputation for excellence in the plumbing business, with a professional and courteous staff.

We conduct background checks on all our employees, and all our plumbers are licensed and insured for your safety. We provide plumbing services for all of Central and South Texas, including Bandera, Boerne, Castroville, Lakehills, Medina Lake, New Braunfels, Pipe Creek, Pleasanton, Seguin, and Uvalde.
Services
Both Steve and Tracy Tietze come from founding families of the Helotes and Leon Valley areas. They reside in Helotes, Texas, and have raised their three children in the community. Mrs. Tietze is a retired principal with the Northside Independent School District. Tietze Plumbing is operated as an old-fashioned family business.
Tietze Plumbing is trained to repair and replace all conventional and tankless water heaters. We are also certified to install and repair liquid propane (LP) gas. You will find our rates to be very competitive throughout our servicing areas. We offer 24/7 emergency plumbing service, as well as annual service agreements.
Tietze Plumbing specializes in RESIDENTIAL PLUMBING repairs and maintenance for all plumbing needs. We can implement an annual service plan that may be purchased at an annual cost. This service plan is a preventative, proactive plan that assists customers in budgeting to help maintain and prevent large plumbing problems and cost.
Reviews (18)
Charmaine McMillen
Charmaine McMillen
Dec 29, 2021
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Alex and his apprentice arrived on time to my appointment. Alex went over all of my price options/warranties of the various levels of water heaters and softeners before completing the job. He also installed a PRV pipe in the yard using top notch materials. He even installed new water faucets on the side and back of the house because he noticed they were damaged! He was patient with my questions and concerns with such a big purchase! He went above and beyond with his work! His apprentice was also kind and knowledgeable. I appreciate both of their efficiency during their visit. I was able to complete
Lisa Ybarra
Lisa Ybarra
Dec 26, 2021
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Positive: Professionalism, Quality, Value
Excellent service, fair and honest pricing. They were up front about the diagnosis and offered the best case scenario first but also were frank about the worst case scenario.
Larry Rice
Larry Rice
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Sam did an OUTSTANDING job today fixing a leak behind my water heater. Well done! In times where it can be hard to get good service, he went above & beyond.
Service: Leak investigation and repair
Virginia Lyda
Virginia Lyda
Dec 22, 2021
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Travis is the absolute best! He is so friendly and very very knowledgeable. He helped us with a faucet which had very little pressure. Other plumbers had said we would have to tear out the wall to get to the pipes in order to repair it. Travis fixed it in a matter of minutes. He was here to descale our water heaters and my husband mentioned the faucet to him. He said sure I will take a look at it
Ron Hubbard
Ron Hubbard
Dec 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Alex Soto (+Cody Nuss) - very professional and courteous, excellent work.
Services: Tap repair, Outdoor system repair, Pipe repair, Tap installation
Karen Birkelbach
Karen Birkelbach
Dec 16, 2021
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This was Travis' second trip to our home for an unrelated plumbing issue. He was thorough in checking out our system to solve a water heating issue in the shower. He provided sound advice on maintaining the system and how to get warranty support from our fixture manufacturers. I highly recommend Tietze Plumbing. If you're lucky, Travis will provide your service.
Andy Fleming
Andy Fleming
Dec 14, 2021
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Edward was great. He came out and fixed my faucet and urinal in my office building. He was fast and explained everything to me. I would definitely request him for any of your plumbing needs. Thanks Edward
Services: Tap repair, Toilet repair, Tap installation
Bianca Ramirez
Bianca Ramirez
Dec 02, 2021
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Unfortunately, I can not recommend this plumbing company and will never use them. I requested a call back from a Manager or Owner twice.
I advise dispatcher individual, we were the homeowners and they will be serving our rental property. The plumber communicated with our renter and next thing we know we have a bill we did not agree on. We agreed on a next day service not a 8pm after hours.
I also gave my billing information 3x to dispatcher at the time of call. A year later, I get a call from them stating they are trying to collect. I advise no bill or telephone follow up has been given. She
Jason W.
Jason W.
Nov 12, 2021
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We've had the amount for a couple of different things, and they've always been great. They installed a new water shut-off valve for us outside, when it was really cold out. They did a great job and went above and beyond even insulating the pipe without us asking them too. We've been very happy with them.

During the winter storm last February, they had a master plumber in the office 24/7 ready to answer questions. I called him more than once asking questions about protecting our pipes and whether or not I should shut off from water main, and they were very helpful.
Jeff H.
Jeff H.
Oct 18, 2021
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Michael "Angel" Angeles from Tietze Plumbing installed my new water heater and did an awesome job from start to finish. He took extra precautions by covering the floors and did an excellent job cleaning up after the installation. His efforts to keep me informed throughout the entire process are appreciated and noteworthy.
Angel's knowledge, professionalism, respectfulness, courtesy and responsiveness are "5 Star" quality. He delivered great customer service with a positive attitude which is reassurance that I called the right plumbing company. I'm completely satisfied with the job Angel did and
Barbara Matchey
Barbara Matchey
Sep 22, 2021
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When we noticed water leaking from the system outside, I called SAWS. It was not until a week later that a technician came to look at the problem. When he did, he discovered the leak came from the owner’s side of the system.
Fast forward to me searching for a plumber on Next Door and choosing the highly-rated Tietze Plumbing Company. And I am so glad I did.
Big props to Aaron Taylor from Tietze who discovered the source of the leak and went about replacing the faulty pipe. He explained how the break occurred and what it would cost to repair it. I am thoroughly pleased with the job Aaron did
Joylene O.
Joylene O.
Oct 30, 2020
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Tietze Plumbing Inc really came to our rescue! The dispatchers were quick and efficient. We had our hot water heater go out! Walker and Travis brought pure professionalism, knowledge, skill and excellent communication to help get our water heater replaced as it had already had the temp controls replaced previously and was 14 yrs old so was ready to be replaced. All of my questions were answered and different options were fully explained! Extreme respect was shown such as always wearing their facemasks and cleaning up thoroughly afterward. I highly recommend this family owned and operated business
Debbie S.
Debbie S.
Jan 09, 2018
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On 12/16/2017 I called Tietze Plumbing for an estimate to install a water heater. I mentioned that I was going to buy the water heater from Lowe's and needed them to pick up water heater and install. She quoted $550 to $750. When the guys came out to look where it will be installed I mentioned that they would have to pick up water heater. They said I would also need an expansion. So I purchased everything that was needed. After calculating their estimate they said it would cost $800 just to install. The next day they installed water heater and said it would cost $974 just to install
Buky A.
Buky A.
Oct 25, 2017
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Alvin was our plumber and truly went above and beyond. Our water heater went out and he came out that evening. Even after getting a blowout tire on the way. He was nice enough to call me and let me know the situation and that he would still come by after fixing his tire. Unfortunately the time he arrived I had just left to pick up my kids and he still waited and finished the job that night. I don't think he left till 9pm! Amazing work ethic and great attitude. Very impressed and would recommend to anyone.
N. H.
N. H.
Mar 31, 2017
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Hearing water running I needed to locate a water leak. After calling Tietze the plumbers that came out were very nice but did not seem to know where to start looking. After 6 hrs $1100 dollars an four large holes in my Sheetrock in 2 rooms they left me with a $2000 bid to reroute my water lines. I declined the additional ripoff. They left me with another water leak in the wall they put a patch on it but it is still wet an has a slow leak that is being fixed today by another plumber for much much less. My house was left in a mess with several sheet rock holes to patch up on my own. They tear
Robert P.
Robert P.
Dec 06, 2016
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Well. First experience was really good. A nice gentleman came out to check my water softener. It was about 15 years old and I was tired of the expensive repairs. It was from a huge national chain. He made me a reasonable quote and replaced it that afternoon. Did a great job. We talked about a whole house filter and a New RO system. He gave me some idea of the price and told me when I was ready to call and they'd give me a quote. So a couple months later I call for a quote and hope to get the same guy. The guy that came was a different person. Didn't seem to interested. Started helping
Ryan Q.
Ryan Q.
Nov 24, 2015
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Beware- $680 for one hour worth of work and a handful of fittings you can buy at any big box store.
Dora V.
Dora V.
Apr 10, 2015
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I needed a simple plumbing fix, to change out the wax ring on the toilet. I called Tietze on Monday and working with my schedule they arrived on Tuesday. The timeframe was midday to 4 PM. There was a $49 service fee which would be added into the total if they did the work. The estimate could only be given once the plumber arrived. An experience journeyman and an apprentice arrived around 12:30 PM. They were both very polite and explained what they were doing as they went about the job. The journeyman explained that it would be more expensive if the flange was broken and needed to be replaced as