24 hour emergency service. Over 24 years experience. Proudly serving Wake, Durham, Franklin and Johnston counties. Please call for information on discounts offered (senior citizen, group and neighborhood). With over 24 years experience, A-1 Septic Tank Cleaning has proven expertise in septic tank cleaning, pumping, installation and repair. Our 24 hour emergency service translates into round the clock availability to meet your emergency needs.
Reviews (10)
Don Harlacker
Oct 13, 2020
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Positive: Professionalism, Punctuality, Responsiveness
Great team of guys! Prompt service and thoughtful enough to show me exactly what was wrong with my distribution box. Came out the very next day to repair and pump our tank. Will certainly keep them in mind for future plans on our new home.
Service: Sewer repair
Great team of guys! Prompt service and thoughtful enough to show me exactly what was wrong with my distribution box. Came out the very next day to repair and pump our tank. Will certainly keep them in mind for future plans on our new home.
Service: Sewer repair
John Mason
May 19, 2020
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Hired them to pump a septic tank. They left my hose running all night and pumped my well dry. Now I'm diagnosing if my pump is burned up because today I have no water. So $275 might turn into $2750. Showed up late after 6pm, charged me more than the quote over the phone, left tire tracks in the yard, brought a shorter hose than I told them to bring so they had to get creative to reach, and their truck leaked oil all over the driveway. Sounds like 1 star right? The guys were friendly, they gave me some advice on my drain field, and they really seemed like they were working to get the tank totally
Matthew Schaffer
Dec 27, 2019
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Keith Cathcart
Nov 25, 2019
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We had an emergency this weekend andI had no idea what was wrong. The service tech on the phone asked what was going on and helped me diagnose the issue without a service call. The guy was AWESOME, friendly and obviously super helpful. We're getting on a regular service plan with this company because their customer service is AMAZING. Highly recommend A-1 Septic.
Dana Kaushik
Oct 08, 2019
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Buyer beware! They rescheduled on us 2 times. When they finally came out they told us one price before they began pumping and when they came to collect payment it was $25 higher. They claimed they didn’t realize the size of the tank. When we questioned and said it’s not good business practice to quote one price and then after services to charge another. The gentleman became very upset and irrational. We thought it best to just pay him so he would leave. Definitely would not hire them again.
Tyrone Evans
Jul 02, 2018
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5+ STARS! I called to have someone come out and check my septic alarm. Before sending someone out, they offered to have me check a few common problems. After a 10 minute verbal walk through, we were able to identify the problem. They told me the simple steps to fix it and it worked. Not a dime spent. Anyone willing to take the time to do what they did deserves 5+ stars. Most companies would charge a hefty service charge to send someone out and not think twice about it. Great Company! Highly Recommended.
Lisa Solomon
May 26, 2018
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Jean Williams
Sep 07, 2017
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Eric Chamoff
Jul 21, 2017
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Not sure what everyone is complaining about. These guys are busy because they do a good job. I called and they promptly returned my call and came out the next day. They are very friendly, explain what they are doing (if you care to know.) Hosed out the tank and didn't leave a mess. This is the second time I have used them and would recommend them to anyone. Price is definitely fair!
Tom O'Brien
Nov 20, 2016
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We woke up one Saturday morning to what appeared to be a small sink-hole in our yard, only to determine that it was our septic tank that had failed and collapsed. We reached out immediately to three local companies to come and assess, repair/replace. A-1 was the only one who returned our call promptly on a Saturday, sent a guy to assess and guide us through what ultimately was a complete replacement. We are very pleased with their prompt and courteous service, very professional and highly recommend them should you ever need either a septic pumping or a complete replacement.