AAA Furnace & Air Conditioning
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AAA Furnace & Air Conditioning
Since 1957, AAA Furnace & Air Conditioning has been helping the San Jose area breathe cleaner air and have greater comfort in their homes. As the HVAC and Duct Cleaning leaders, we make sure our technicians and cleaning specialists are at the top of their game. That's why our staff members regularly undergo over 40 hours of training each and every year.

With our state-of-the-art equipment and techniques, helpful and courteous staff, and a long history of service excellence, you can be sure AAA will do the job the right way. There's nothing worse during the dog days of summer than a house without a good air conditioning system. The air quality inside your home can be almost 5 times worse than the air outside.

Dust, debris, mold and other pollutants can clog your ducts and destroy the air you breathe. At AAA, we can do your yearly duct cleaning using our high-pressure air, rotating brushes and truck mounted vacuum. The water heater is one of the most important appliances in your home-it helps your family remain comfortable and clean-yet it's also one of the most neglected.
Services
For over 60 years, AAA Furnace and Air Conditioning has brought unrivaled comfort to the people of San Jose and the surrounding San Francisco Bay Area. Ever since Joe Rando founded AAA in 1957, our goal has been to make it easier for people to heat, cool and improve the air quality of their homes.
The water heater is one of the most important appliances in your home-it helps your family remain comfortable and clean-yet it's also one of the most neglected. Water heater inspection and maintenance is extremely important for proper and ongoing functionality and we recommend that you get an inspection every year and replace the heater anode every three years.
Did you know that air quality studies have shown that the air inside the average home is 5x worse than the air outside? Dust, debris, mold, allergens and pests can build up in your ducts and destroy the quality of air you and your family breathe. This can trigger bad allergies and illnesses, while also having a negative effect on the performance and longevity of your heating and air conditioning system.
Does your home feel chilly during the winter or does it take way too much time to heat up? You might need to replace your current heating system with one of our high efficiency gas furnaces. At AAA our comfort consultants will always provide you with an honest recommendation for how you should keep your home warm and cozy during those cold winter months.
If your home gets unbearably hot in the summer or it takes too much time to cool down, you probably need to replace your current air conditioning system with one of our high efficiency cooling units. At AAA our comfort consultants will always provide you with an honest recommendation for how you should keep your home cool and comfortable during those brutal summer months.
Reviews (21)
James L.
James L.
Dec 18, 2021
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Called out AAA to help relight a pilot, the guy mentioned he could smell gas as he entered. He checked the wall furnace which I originally called him out for but didn't seem to want to check the gas cooked, called him back - he sniffed around and said it was probably leaking but didn't offer much help.

It was actually just a pilot light that had gone out on the gas cooker but he didn't spot it or check for it.

He left after about 30min, charged for the full hour and changed a part that didn't need changing. Also quoted some very big numbers for replacement parts.

Felt like
Dale W.
Dale W.
Nov 24, 2021
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My experience with the crew that came today to clean the furnace and check the water heater was a bit less than stellar. I'm sure the two they sent did a good job, but there were a few things I didn't like or appreciate.

The time period the landlords requested on today's appointment was 10 am - 1 pm. They called them and said they were "running late" and arrived around 2 pm. They were done in a bit over an hour.

As soon as they arrived, the younger one immediately asked me if he could use my personal bathroom - I couldn't really say no, but this is unprofessional
Jonathan H.
Jonathan H.
Nov 23, 2021
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AAA Furnace & Air Conditioning provides excellent customer service, tremendous craftsmanship, and know-how that you do not see much anymore.

Eddie and Jay in particular were able to quickly resolve a lingering issue that had seemingly ruined our furnace and left our home without heat as we entered the colder months. Within 90-minutes of arriving, Eddie and Jay diagnosed the issue, laid out the potential courses of action that we could take, replaced the faulty part, advised us on the potential next steps, and even taught us how to fix any pilot light issues moving forward.

We could not be
Susie F.
Susie F.
Nov 09, 2021
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Nate the Great did a fantastic job. Arrived on time. No surprise upsells. Did what they promised. Nate prepped and cleaned up meticulously. We are very pleased with the service and would use AAA again.
Karen H.
Karen H.
Oct 20, 2021
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Both our furnace and air conditioner needed repair so I called AAA Furnace & Air Conditioning since they did a great job on a previous service call.

They did not disappoint since Robert called to let me know his ETA and he took his time with both units.

I was holding my breath when it came time for the bill but was pleasantly surprised as it wasn't bad at all. He let me know what to expect in the future when the air conditioning unit reaches its end. I highly recommend this business.
Ben L.
Ben L.
Oct 13, 2021
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Be aware, this contractor has a different name called RANDO AAA when going through a home warranty.

Stay away from this contractor
If your home warranty assigned this contractor to you, try all your best and nag your home warranty company and request changing to a different contractor

My furnace's control board burnt off and needed to change to a new one. This is totally covered by my warranty. But the contractor requested me to spend another $200~350 for a maintenance service in order to change it!!!

They fraudulently explained to me that the service is a preprocess of the fix and a must
Steve F.
Steve F.
Oct 10, 2021
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When in starts getting cold, HVAC companies start getting busy. Some simply don't return your call. AAA did, but I found out why. Their goal is to upsell you service that you DON'T need. They did fix the unit, but charged a lot. They did a good job for me 25 years back, but times have changed was my experience.
Haris V.
Haris V.
Sep 30, 2021
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One Friday night, our AC condenser stopped working, and the indications were pointing to a faulty capacitor. The forecast for the weekend was in the 90s and my cat had a heart condition, and she needed to be kept cool. It started calling HVAC companies early in the morning, the AAA person was very nice and offered me to put me in the schedule as a "standby," meaning they will come, but they cannot promise a specific time. Their technician came around 11am and quickly fixed the capacitor and the AC was up and running before it got hot.

Apparently, it is hard to find an HVAC company that
E. J.
E. J.
Sep 25, 2021
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I would like to say how grateful we are to AAA Furnace for there wonderful team that put in our all new heating and air conditioning system.
The furnace was 50 years old and we have never had air con for as as long as we owned our home ( 16 years) This was a big step for us and we are very pleased with the service and the professionalism. They were very expedient in getting the system in. Thank you so much AAA!!
John S.
John S.
Sep 08, 2021
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The temp hit 101 in San Jose on a recent Saturday, and the air was a dirty yellow caused by smoke from the wild fires.

And (of course) the AC went out at my 93-year-old mother-in-law's house, which was not safe for a person of that age with health issues.

My wife called AAA Furnace and AC on Saturday morning and was told no techs were available, but they would put us on standby.

Fortunately, Todd was able to come out that afternoon. He quickly diagnosed the problem as a faulty fan motor.

Todd installed a new motor and cleaned up the AC unit and the patio. By evening the AC was running
Gerald
Gerald
Sep 03, 2021
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AAA Furnace & Air Conditioning went above and beyond with respect to their work of installing a new air conditioning and heating system at a reasonable price. The town building inspector who verified that the work was performed correctly per the building permit application thought that AAA Furnace and Air Conditioning did a great job. The work also included changing the routing of the dryer exhaust vent since the this vent must be at least five feet away from the condenser according to building code. They also installed two of the latest Nest thermostats and routed power from the attic. They also
Sudesna M.
Sudesna M.
Aug 04, 2021
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Excellent service. Outstanding customer care. They scheduled an appointment right away when the AC panel stopped working on a super hot 90 + degree summer afternoon. I'm so grateful for that. But it's not only about the same day scheduling flexibility, every technician is knowledgeable and knows what he or she is doing. Unlike other places which charge an arm and leg for service, these guys provide great suggestions and you end up saving money.
Thorough professionals. Highly recommended.
Richard T.
Richard T.
Jul 30, 2021
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Can't say enough about how 'Happy We Are' with our recent A/C Replacement by AAA Furnace-A/C, as well as 'All Interactions' with their 'Entire Team'

'Owner' Jim R. gave us the 'Best Possible Deal', which was 'Much Appreciated', since we are retired and on a 'Fixed Income'. We were especially thankful Jim was able to 'Prioritize' replacement of old A/C due to my wife's 'Breathing/Asthma Issues', etc...

We've chosen AAA Furnace-A/C as our 'Preferred Service Provider' for the past 20
Dj C.
Dj C.
Jul 19, 2021
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We had previously used AAA at another home in the area and when the AC failed we went to them again. They were also recommended to us.

When booking the appt no one said anything about a service fee to come out When the tech was here he did diagnosed and said the unit was 30 years old. He recommended some work, replacement, etc. Said we would get a estimate within 2 days. A week later, no estimate.

I called the office today to discuss where the estimate was and the charges. Their service charge, just to come out is $179. When I said this need to be presented to customers upfront, the
Vern T.
Vern T.
Jun 20, 2021
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Within a couple of days after we called they came out within their time window and replaced our attic fan and thermostat for a very reasonable price.
Made quite a difference!
Sarah Y.
Sarah Y.
Jun 13, 2021
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My dryer was not drying clothes after a complete cycle. My neighbor recommended AAA, so I called AAA for dryer vent cleaning service. Nathaniel and Thomas arrived during the time frame, they were polite and professional. My laundry room is in the middle of the condo, and the exhaust vent is just under roof outside, facing backyard. Nat made sure the long vent is cleared without lint by going up to the attic. A lot of lint was out from the exhaust vent. Wow, It's like snowing!

My dryer works fine after the cleaning. Thanks to the professional team. I'm satisfied with their work
David W.
David W.
Jun 09, 2021
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Robert is the best tech ever. Very knowledgeable and pays attention to detail. Not your blow and go guy...also, not bad for a "Grandpa" - CONGRADULATIONS!
AAA has always done a great job and feeling of confidence that our HVAC is going to work properly.
Party Of Four D.
Party Of Four D.
Jun 04, 2021
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Short story: Ahhhh, our AC is working perfectly.

Long story: Our air conditioning failed to cool our home last week, so we called another company to come out and diagnose the issue. The first company basically told us we were out of luck and needed a new air conditioning unit and immediately tried to sell us a $7800 system. We hounded them for a written quote - and radio silence ensued.

We saw an advertisement in our community newsletter for AAA, and my husband scheduled a second opinion with them. Rob B. called us to tell us when he was on his way, very early into our expected window. He thoughtfully
Tom N.
Tom N.
May 22, 2021
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Joseph came out for a service call when I suspected faint smell of gas coming from the furnace rear. The old ball valve was leaking and I was given a quote before any work was conducted. Joseph was very professional and had great customer service.
Nash T.
Nash T.
May 12, 2021
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They will try to scam you, please be careful. They charge $170 to come out, but they don't want to do any work when they show up. Their goal is to upsell you service that you DON'T need. Most other companies put this amount towards the work you get done. I even asked this before they showed up, if they can fix the issue, or planning on diagnosing the issue and come back another time. They specifically told me if they can fix the issue, they will fix it. I hate leaving reviews like this. I called them twice and explain the situation and asked to speak to a manager. They said they would
Gary J.
Gary J.
May 01, 2021
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Our 37 year old furnace was a goner
AAA installed a new furnace & AC
The crew was nothing less than fantastic
David(s), Andres, Jesus and team members were very good at their jobs
They were polite, funny at times, hard working
Completed the install in 2 days
Fair price
Highly recommend AAA Furnace & AC for annual service of your equipment as well. We've used them for decades and they came through with flying colors when we needed them to replace our units.
Thank you Team AAA, you're the best.