Big City Plumbing, LLC has served as a premier residential and commercial plumbing contractor in San Antonio, TX since 2008. Our goal is to ensure unparalleled customer satisfaction-we're committed to providing your property the plumbing service it needs, when it's needed and at an affordable rate.
Big City Plumbing, LLC is pleased to offer a wide range of affordable, essential and helpful services as a commercial and residential plumbing contractor in San Antonio, TX. We sell, install, repair and replace everyday plumbing fixtures like toilets, garbage disposals, water heaters, sinks and faucets, and are able to work on all brands, makes and models.
We can also work on your pipes, repairing and replacing as needed, and provide services like video camera inspections and drain cleaning to ensure your plumbing is able to function at its most efficient. Among all the components and systems that keep your household or business running smoothly, few match your plumbing system in overall importance.
Big City Plumbing, LLC is pleased to offer a wide range of affordable, essential and helpful services as a commercial and residential plumbing contractor in San Antonio, TX. We sell, install, repair and replace everyday plumbing fixtures like toilets, garbage disposals, water heaters, sinks and faucets, and are able to work on all brands, makes and models.
We can also work on your pipes, repairing and replacing as needed, and provide services like video camera inspections and drain cleaning to ensure your plumbing is able to function at its most efficient. Among all the components and systems that keep your household or business running smoothly, few match your plumbing system in overall importance.
Services
Congratulations to this year's Big City Plumbing Scholarship recipient, Kailei Brought-Burke! So much so that we decided to SPONSOR a pup in need over at Animal Defense League of Texas! How long have you been in the plumbing trade? I've been in the plumbing trade for 18 yearsWhat are your hobbies? When I'm not working, I enjoy fishing, hunting, video games and spending time with my family.
At Big City Plumbing, LLC, our goal is to be your trusted plumbers in San Antonio, TX. To that end, we're proud to be able to provide our customers with a comprehensive range of plumbing services, as well as benefits that make doing business with us hassle-free and as straightforward as possible. We're regularly contacted to check for leaks under the house/ underground by realtors and their clients.
Big City Plumbing, LLC specializes in providing a full range of services for your water heater, including reliable water heater repair in San Antonio, TX and the surrounding communities. Have you been experiencing a lack of hot water? Does it seem to take forever for your water to get hot? We can solve these issues-and likely save you a bundle on your monthly water bill in the process-by installing a new water heater for you.
Water softeners help reduce calcium buildup and extend the lifespan of your appliances by providing soft water to the fixtures throughout your home or commercial property. If you're interested in having a water softener installed or need water softener repairs at your San Antonio, TX property, turn to the team at Big City Plumbing, LLC.
It doesn't matter if you own a one-bathroom home or manage an office building or multifamily residential property with dozens or even hundreds of bathrooms-there's little that causes panic quite like a toilet that's out of commission or actively overflowing or leaking. The problems resulting from toilet trouble are unpleasant to contemplate and even worse to experience.
Reviews (20)
Robert Skinner
Dec 28, 2021
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Beth B.
Dec 27, 2021
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Marlee Sanderson
Nov 17, 2021
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Cannot recommend Big City Plumbing enough! Luis and James were so helpful the past few weeks. Initially, we had them run gas to our fireplace so we could enjoy a warm fire this winter. A few days later our hot water heater went out and they were prompt to come fix it. Rafaela and Angel were always quick to answer our phone calls and get us on the schedule. Thanks so much for your help!
David Keller
Nov 07, 2021
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I was very impressed with Timothy and Joe. They were very polite, clean and explained every detail of the job. Our laundry room drain is now clog free and running great. The price was fair and half the price of an other company we used before. I would recommend Big City Plumbing to all my friends and family. Thank you Travis and team.
Sylvia Emmons
Nov 06, 2021
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Had a great experience with Big City Plumbing from scheduling to job completion. Joey and Tim could not have been more personable and accommodating. They were professional and engaging and I had a great deal of confidence in their knowledge and skills. I needed a particular part and Joey sent Tim to look for it while he continued to work at the house. This saved time which saved me money and I so appreciate them doing this. I highly recommend Big City Plumbing. Ask for Joey and Tim!
V. M.
Oct 12, 2021
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We discovered a leak in our front yard on Sunday. We called and left a message and were contacted first thing Monday morning. The technician came out that same day in the afternoon and fixed it within 2 hours or less. They let us know they were on their way 30 minutes prior to arriving and their price was reasonable.
Terran O.
Oct 11, 2021
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Family-owned (husband and wife team) that does an excellent job with complex plumbing issues! They helped out my Mom after the major snow storm earlier this year (2021). The plumbing team they sent to her rental was knowledgeable, timely and highly communicative! Definitely recommend for personal or commercial jobs.
(The plumbers are all also randomly very handsome, which totally helps haha!)
(The plumbers are all also randomly very handsome, which totally helps haha!)
Bryce M.
Jun 15, 2021
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Kim W.
Mar 12, 2021
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Jesse A.
Jan 27, 2021
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Joey and James arrived wearing masks and foot coverings on their shoes. They worked on a couple issues in my restroom - a busted toilet flange and leaking shower plumbing that needed replacing. They worked quickly and efficiently. Joey explained what needed to be done and showed me the repairs once completed. They didn't go over their initial estimate and charged me exactly what was quoted initially. I definitely plan to call Big City Plumbing in the future and will refer them to family and friends.
Amanda V.
Dec 24, 2020
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Unprofessional, incorrect information given by operator on initial call. Didn't fix the issue with the first visit, had to come out again and wanted to charge an additional amount for something that was still broken. Peter and his helper that came out today didn't even want to stay to try and help the issue while I was on the line with the operator trying to understand the wrong quote given on the phone. During which, the guys outside were in a hurry to leave and didn't want to wait while we sorted out the price details. When Travis, the owner, called after the fact he said that
Chris R.
Oct 31, 2020
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Super pleased with this company. First review- showed up on time and was quick to respond with an answer to our problem. Broken water line. Done within 20 minutes, since I dug the hole day prior. Cris was courteous and answered my questions as to how to assess the problem in the future. Customer service was great and very thorough about pricing. I give them 5 stars.
Jecca G.
Jun 15, 2020
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The service that Big City provides is first class. Starting from my initial call, the customer experience is positive as the plumber arrived on time was very professional and explained the issue and process to resolve it. I would definitely recommend to anyone that asks for an amazing plumbing company. Peter was awesome, patient and is overall good people!! I'm a happy repeat customer and will continue to be!!
Lisa R.
Feb 26, 2020
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Call BCP due to a clogged toilet. They came out the same day and advised me that the toilet was clogged and one of two things needed to be done. The plumber called back to tell me he was unsuccessful but an invoice amount of $249 needed to be collected. I have never had a company charge me more than a set trip fee when the problem wasn't resolved. I won't be using this company again.
Amy F.
Jan 23, 2020
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Contacted Big City Plumbing through Yelp's messaging system on January 14, 2020 at 9:31 A.M.
Travis C. replied five minutes later with a list of availability dates and times. He also provided a preliminary quote.
When I explained to Travis C. that I could not schedule an appointment by phone, he scheduled the appointment for me.
At 12:47 P.M., Travis C. confirmed my appointment for Monday, January 20, 2020 between 12:00 P.M. and 2:00 P.M.
On Monday, January 20, 2020 at 12:57 P.M., Tony and Josh arrived at my home.
Prior to beginning work, they wore disposable shoe covers. They also provided
Travis C. replied five minutes later with a list of availability dates and times. He also provided a preliminary quote.
When I explained to Travis C. that I could not schedule an appointment by phone, he scheduled the appointment for me.
At 12:47 P.M., Travis C. confirmed my appointment for Monday, January 20, 2020 between 12:00 P.M. and 2:00 P.M.
On Monday, January 20, 2020 at 12:57 P.M., Tony and Josh arrived at my home.
Prior to beginning work, they wore disposable shoe covers. They also provided
Steve M.
Sep 12, 2019
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Jenny S.
Jul 30, 2019
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We recently had BCP come out to scope our lines during the inspection of our home and our realtor requested a quote on our behalf for the items found during the inspection as well as what was notated on our inspection report. We scheduled the appointment based off this correspondence and the assumption BCP had an understanding of the work that needed to be completed. Upon their arrival, he seemed completed confused about what was supposed to be done and that his scope stated nothing about going under the home (which was called out in the report we provided). He stated taht he called the office
Rose D.
Sep 20, 2018
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Another job well done! I've used Big City plumbing for years. Toby did a great job today on my broken pipe. Their plumbers are always polite, courtesy, informative and prompt.
Owner, Travis is a wonderful and picks great employees for his company. Anytime someone needs a plumber, I always recommend Big City Plumbing!
Thank you again, for always being there for my family.
Owner, Travis is a wonderful and picks great employees for his company. Anytime someone needs a plumber, I always recommend Big City Plumbing!
Thank you again, for always being there for my family.
Colleen P.
Sep 15, 2018
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Our water heater broke on a Sunday evening. My husband searched Yelp for plumbers and saw the great reviews for Big City Plumbing. He sent them an email that night with our problem. At 9am the next morning, they called to schedule an appointment for 10:30am the same day. They were on time, polite, courteous, and fixed the problem quickly.
We highly recommend Big City Plumbing!
We highly recommend Big City Plumbing!
Esteban B.
Jul 28, 2018
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TWO VISITS.
I had a leaky shower faucet because the hot water knob wasn't sealed right. They replaced it and it worked fine for a bit, but the same thing happened. They gave me about $100 discount for the previous work, applied it to the new work, and replaced the two knob system with a single knob. Works great thus far.
Small complaints. I think they could improve their service if they left itemized receipts of any parts they bought as well as the services provided. Speaking of parts, if parts are required and they know that ahead of time, they should have let me know so I can go out and
I had a leaky shower faucet because the hot water knob wasn't sealed right. They replaced it and it worked fine for a bit, but the same thing happened. They gave me about $100 discount for the previous work, applied it to the new work, and replaced the two knob system with a single knob. Works great thus far.
Small complaints. I think they could improve their service if they left itemized receipts of any parts they bought as well as the services provided. Speaking of parts, if parts are required and they know that ahead of time, they should have let me know so I can go out and
