Advanced Hot Tub Repair

Advanced Hot Tub Repair

Advanced Hot Tub Repair
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For 18 years, we have specialized in Hot Tub Repair. Have you ever tried to find a hot tub repair company, and the only companies that show up are swimming pool companies? That's like asking an auto repair mechanic to work on your airplane! We provide a higher quality of service than swimming pool companies and hot tub dealers in Phoenix AZ.

We are certain of the quality of our work. Therefore, we offer a 6 month guarantee beyond any manufacturer's standard one year warranty. That's an eighteen month warranty on any repair that our company completes on your hot tub.
Reviews (9)
Shelly
Shelly
Jan 30, 2022
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I had Brandon referred to me and called for an appointment. I told the lady I talked to that I had an Intex portable spa and needed help understanding it. The heater did not seem to be working and I needed educating on how to balance the chemicals. I originally set up my appointment for Weds. morning, but had to reschedule (two days before)-I asked for Brandon to call me to confirm he could come on Weds. afternoon instead of morning. I called THREE times, each time she said she would relay the message. He NEVER called, but showed up at my door on Weds. afternoon. I walked him to the patio where
Linda Parks
Linda Parks
Jul 09, 2020
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Before I talk about the great service and responsiveness of Advanced Hot Tub Repair, I feel my backstory should be related to illustrate the difference between the excellence of Advanced Hot Tub Repair from the sneakiness and harassing Company X. I kind of inherited Company X from the sellers of the house I purchased because Company X charged an initial $139.00 diagnostic fee that transferred to me, the buyer. Turns out Company X gave the sellers a fraudulent estimate to repair tub of up to $800 upon request to sell the house. Then when I, the buyer, asked for the repairs, their true estimate was
TheAwesomeRising
TheAwesomeRising
Jan 08, 2020
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I don't know what all these yahoo's with their petty complaints are bickering about under my review. My experience has been better than anything I could have imagined. I've had 5 spa repair companies out to get my hot tub running again, half of them show up and then disappear because they can't fix it. The other half gave me quotes of up to $2500 to get my hot tub running. Advanced Hot Tub Repair was able to get my spa running again for $781. They actually have a live person picking up the phone whenever I call. The technician was an Einstein when troubleshooting my hot tub. The technician had
Michael Butler
Michael Butler
Dec 31, 2019
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I've been calling to get help with my jacuzzi for 3 days straight and no one will answer the phone. So I texted.... no response.... your answering machine verifies your still in business. I guess you are not in need of any new customers. I'll take my business elsewhere.
Update: A nice Gentleman called me and said he would have his scheduler contact me. I'm hoping to be able to change my now 3 star to a 5 star... let's see how the service call goes
Falconer Funeral Home Gilbert Arizona
Falconer Funeral Home Gilbert Arizona
Oct 12, 2019
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I have used Brandon’s services three times now and each time his service has been consistently amazing. He quickly responds, diagnoses and bids the job. He is very reasonable in his repairs and very very good. I would highly recommend advanced hot tub repair to any and all. Great job once again Brandon
Nick Flores
Nick Flores
Oct 02, 2019
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I was very disappointed with the service I received from Advanced. The tech they sent was very nice, however he let me know immediately he was recently released from prison, and had no idea how to fix my hot tub. After an hour or inspecting his phone, and talking to someone he let me know I could fix the jets my self, and that I owe them $99. Find someone else, these guys are fly by night.
Dave Colone
Dave Colone
Dec 01, 2018
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Starting with a $99 fee just to show up, then, after i told the service tech exactly what was wrong he charged me $120 for a part ( flow switch ) that can be bought many many different places for anywhere from $35 / $50. I know businesses mark up parts but my god this mark up seems way outta line. Total bill $229 for a 10 minute service call !!!
Alan Stanneart
Alan Stanneart
Dec 19, 2016
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Had more than one problem with my Spa. Brandon stuck with it until all issues were solved. I was treated more than fair, as a matter of fact Brandon stayed until dark to get our spa operational. I have dealt with Abvanced Spa Repair several times and have found them fair, honest and prompt. Couldn't be happier.
Brandon Brown
Brandon Brown
Jul 03, 2015
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Not valley wide! Moved a Monday appointment with 24 hour notice... Then cancelled on the same day of the re-booked appt.