Our homes are filled to the brim with modern conveniences. From heaters and air conditioners to electricity and indoor plumbing, it takes a lot of fixtures, appliances, and components to create and maintain the ideal modern home, and for over 50 years, Fox Service Company has been helping customers in Austin and the surrounding areas keep all of those components in perfect working order.
We're a team of trained, licensed, and insured contractors ready to provide you with a full range of heating, air conditioning, indoor air quality, home performance, electrical, and plumbing services that cover everything you need for your single-family, multi-family, or property-managed home.
From basic repairs and replacements to new installations and innovative upgrades, we do it all, and it's all backed by our 100% customer satisfaction guarantee.Call Fox Service Company in Austin at (512) 488-1120 today for free estimates on all of the services you need!
We're a team of trained, licensed, and insured contractors ready to provide you with a full range of heating, air conditioning, indoor air quality, home performance, electrical, and plumbing services that cover everything you need for your single-family, multi-family, or property-managed home.
From basic repairs and replacements to new installations and innovative upgrades, we do it all, and it's all backed by our 100% customer satisfaction guarantee.Call Fox Service Company in Austin at (512) 488-1120 today for free estimates on all of the services you need!
Services
For decades, families in Austin and the surrounding Greater Austin Metropolitan communities have trusted Fox Service Company to help them keep their homes in order. We provide a full range of home services that aim to address everything that's stopping you from being completely comfortable in your own home.
Is your heater or air conditioner on the fritz? Are you looking for ways to improve your indoor air quality or home energy efficiency? Do you need a professional to take a look at your plumbing or electrical systems? Whatever your home service needs are, Fox Service Company is here for you. Founded in Austin, Texas in 1972, we've expanded our service area to encompass all of our surrounding communities in the Greater Austin Metropolitan area.
Whether you need your HVAC equipment fixed up for the next onslaught of seasonal weather, your plumbing fixtures replaced with updated models, or your electrical system evaluated for inefficiencies or safety hazards, Fox Service Company will always be ready to provide you with the services you need.
For any service provided by us and paid for by you, and in addition to your full manufacturer warranty, your complete satisfaction is 100% Guaranteed for one full year from the date of your service. If you experience any issues with the services or workmanship Fox Service Company provided, we will do everything in our power to provide your complete satisfaction.
Reviews (22)
Nikki N.
Dec 27, 2021
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Zero stars!!! Laundry room was flooding called the girl scheduled and appointment from 12-6. I called back a few hours later to see what time they thought they would be here because it was my daughter's birthday and either my husband or I would have to stay behind and I was trying to get a window of time so maybe we could go for a little while. When I called back they ended up telling me that they WERE NOT COMING!!! I couldn't believe it! When were they going to call me and let me know this??? Then they acted like it was no big deal and that I'm over reacting!! My laundry room is
Tristan C.
Nov 15, 2021
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Long story short.... Fox replaced 3 full HVAC systems in our home over the past two weeks and 2 OF THE NEW SYSTEMS INSTALLED BY FOX HAD GAS LEAKS. I was in the attic organizing Christmas decorations and noticed the gas smell. I immediately turned off the gas and called Fox. They had a tech out within 30 minutes and he identified leaks in two of the recently installed systems. One had been leaking for over a week!!!! I had difficulty with Fox during the scheduling process, but that pales in comparison to the dangerous situation they put my family in. Thank goodness my wife asked me to get out the
Marsha Swartz
Nov 13, 2021
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Clement H.
Oct 19, 2021
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Morgan T.
Sep 29, 2021
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I had Fox come out to take a look at my on demand water heater. Things started off not so great when they told me it was a $99 service call and that wouldnt even go towards repairs if I chose to make them. Definitely something that should have been mentioned when I made the appt and not typical of most companies I have dealt with. I had a whole report from the manufacturer with error codes but the team sent ignored that and just went about running their own tests at ~$175/hr. At the end of it all I was out $250 and nothing was resolved. This company is overpriced compared to similar services and
Chris LaPlante
Sep 07, 2021
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Jennifer J.
Aug 30, 2021
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I'll start by saying its unfortunate to be writing this bc Fox was referred to me by a very trusted neighbor who has had good experiences. Unfortunately, that was not my experience. I scheduled a tech to come out just to check the functioning of my unit; nothing was wrong with it, but the unit is getting old, so I wanted to be as proactive as possible. After just about 10 minutes of "looking" the tech told me the unit was old, not functioning correctly and needed to be replaced. I asked how much that may run, and he flippantly replied, "that's a loaded question; could be
David G.
Jul 28, 2021
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I used to have a very favorable impression of Fox Service. They did the HVAC repair and maintenance for a previous employer. I called to get them to fix my central air system which wouldn't blow cold. I told the representative I spoke with on the phone, I thought it was likely the run/start capacitor.
Their tech diagnosed it and told me I needed a replacement run/start capacitor. After having described the symptoms and the remedy he showed up without the capicitor.He went back to their shop to pick one up.They didn't have one in stock so he fixed it by wiring multiple compactors overed
Their tech diagnosed it and told me I needed a replacement run/start capacitor. After having described the symptoms and the remedy he showed up without the capicitor.He went back to their shop to pick one up.They didn't have one in stock so he fixed it by wiring multiple compactors overed
Elena C.
Jul 17, 2021
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Paige J.
Jun 27, 2021
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Hard to say how the service is, no show, no call, no email on scheduled day of service.
I lost power to one of my condos (fortunately the tenant recently moved out). In a scramble I called Fox because I have seen their trucks. The woman on the phone lacked general intelligence or was very distracted because I had to keep repeating my situation, where the box was, that I was a condo not a home etc. Seems like she also didn't know how to schedule either, or at least someone didn't want to service my job.
Maybe one day they will call back and apologize, but by then I hope to get the
I lost power to one of my condos (fortunately the tenant recently moved out). In a scramble I called Fox because I have seen their trucks. The woman on the phone lacked general intelligence or was very distracted because I had to keep repeating my situation, where the box was, that I was a condo not a home etc. Seems like she also didn't know how to schedule either, or at least someone didn't want to service my job.
Maybe one day they will call back and apologize, but by then I hope to get the
Mike P.
Jun 23, 2021
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Trip Affleck
Jun 08, 2021
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Vik M.
Jun 07, 2021
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I called took out service contract. Appointment for 12-6 . At 5:15 I called to ask where was the tech. He was still in Austin. I cancelled due to traffic and being Friday he wouldn't have arrived until 6:30 or later. Reschedule for 8/12 following Monday. Called at 11:15 to be told I was not on the schedule then told I was. I could not get a straight answer about my morning scheduled visit. Asked for a manager repeatedly Told they were helping other people with problems. I couldn't even get the person to admit my time of appointment had been dropped again . They charged my card for
Sylvia C. Flores
Apr 21, 2021
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Susan G.
Feb 16, 2021
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Molly S.
Feb 12, 2021
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We own a rental home and discovered - the night before we had a family arriving and in a terrifically bitter cold snap - that our heater wasn't working. Fox - and Eric D. - literally saved us (and the family - who were blissfully unaware that there was ever a problem!). We called around 2:00, and were grateful that Fox had an after hours appointment they could give us that evening (6:00). But about 30 minutes later we got a phone call from Eric saying that one of his earlier clients had cancelled, and would it be convenient for us if he came then. It was incredible - and he was incredible
Vicky C.
Sep 18, 2020
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My 20 year old HVAC unit has been crippling along since last summer. After a couple of freon recharges and band-aids to keep it moving, I decided to bite the bullet and replace it. I did my homework and had about 5 bids to replace both the inside and outside unit.
Matthew came to my house and talked to me about my options for replacement. He was prompt, professional, responsive, informative and genuine. Matthew explained everything in a way I could understand. I didn't decide to go with Fox right away. He checked in on me without pressuring me to go with their company. I can't say enough
Matthew came to my house and talked to me about my options for replacement. He was prompt, professional, responsive, informative and genuine. Matthew explained everything in a way I could understand. I didn't decide to go with Fox right away. He checked in on me without pressuring me to go with their company. I can't say enough
J. W.
Aug 04, 2020
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It took a couple of days, and several visits, but the problem was properly diagnosed, and resolved.
Kendel C (manager) was awesome helping with communication. He was JohnnyOnTheSpot!
Richard (Tech) was knowledgeable, polite and experienced.
The job was called on several times because we had electrical and ac issues. But better to be over scheduled than not at all. The invoicing was a bit confusing because at one point we thought there was a cancellation of one part of the job. Richard called and explained it thoroughly and then we were ok.
The communication between the techs and the home
Kendel C (manager) was awesome helping with communication. He was JohnnyOnTheSpot!
Richard (Tech) was knowledgeable, polite and experienced.
The job was called on several times because we had electrical and ac issues. But better to be over scheduled than not at all. The invoicing was a bit confusing because at one point we thought there was a cancellation of one part of the job. Richard called and explained it thoroughly and then we were ok.
The communication between the techs and the home
Edie G.
Jun 16, 2020
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We had our outside water spicket crack at the seam because we were trying to remove our hose. The soft copper and us messing with it caused the crack. They sent Shawn to fix it and he was awesome! My mother has cognitive issues and likes to talk to people, so she talked his ear off and he never complained and never got snippy with her. He was a great sport and did a beautiful job!
We've had a few of their plumbers come out and they are all respectful, kind and all around awesome people! We highly recommend Fox for any plumbing issue!
We've had a few of their plumbers come out and they are all respectful, kind and all around awesome people! We highly recommend Fox for any plumbing issue!
Zack B.
Mar 03, 2020
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These guys are amazing! Jarran and Sam made the impossible possible when I had a client who needed a last minute job done, and more importantly done right. They are worth every penny. I am a business owner and sub contract work regularly and Fox Service company will always be my first call for Electrical/Ac/Plumbing needs.
Thank you FOX!
PS thank you also to Timothy for moving the schedule around to make it work
Thank you FOX!
PS thank you also to Timothy for moving the schedule around to make it work
David Z.
Feb 07, 2020
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The reviews of Fox seem to be either 5 stars or 1 stars which reflects why customers write reviews- either because they're very happy or very unhappy.
This review is going to be a mixed bag.
Stated simply: we are happy with the work done by the service people at Fox. We're not as happy with their management.
Fox has a wide variety of services- we've used them several times over the past 15 years for HVAC and plumbing services. The guys that have done the work varied from older very experienced guys to younger guys who had less experience. In every case, we've been
This review is going to be a mixed bag.
Stated simply: we are happy with the work done by the service people at Fox. We're not as happy with their management.
Fox has a wide variety of services- we've used them several times over the past 15 years for HVAC and plumbing services. The guys that have done the work varied from older very experienced guys to younger guys who had less experience. In every case, we've been
Leigh F.
May 29, 2019
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