The welcome is great and Jonathan can just steal your heart him and his team are awesome we had such a great time all the way to the finish line I love it there! Recently purchased a rav4 from this dealership. Salesperson Chris knew the mechanical details of the vehicle and was able to discuss these details with me.
I was definitely quizzing him to test his product knowledge. Really the best product knowledge I have seen from a new car salesperson. Sales manager Paul Hezar was super professional and made the purchase easy. Joe Daniels also earned a mention for his contributions to my great experience at this dealership.
I am an "Out of State" customer and I wouldn't hesitate to buy another vehicle from them. Do not go on Friday mornings, I wasn't aware of the meetings that are held in the mornings on Fridays, but after walking back to my car I was finally helped. After that my experience was AMAZING! We went from a dealership that wouldn't help us find what we wanted to Toyota of North Charlotte who went above and beyond for us.
I was definitely quizzing him to test his product knowledge. Really the best product knowledge I have seen from a new car salesperson. Sales manager Paul Hezar was super professional and made the purchase easy. Joe Daniels also earned a mention for his contributions to my great experience at this dealership.
I am an "Out of State" customer and I wouldn't hesitate to buy another vehicle from them. Do not go on Friday mornings, I wasn't aware of the meetings that are held in the mornings on Fridays, but after walking back to my car I was finally helped. After that my experience was AMAZING! We went from a dealership that wouldn't help us find what we wanted to Toyota of North Charlotte who went above and beyond for us.
Services
Toyota of North Charlotte is dedicated to giving you the best automotive service possible! Our Toyota of North Charlotte dealership is equipped with 29 service bays and 4 high-speed oil change pits. Even coming in just for a quick oil change in Charlotte is incredibly easy at our Toyota Service Center.
Our N. Charlotte Toyota dealership is proud to offer incredible prices on our vehicles to North Carolina drivers. We've got a wide variety of new Toyota cars to choose from, including the ever-popular Toyota Camry, Corolla, Prius, RAV4, and Tundra. Whether you're looking for a fully loaded and family-friendly SUV or a sleek and stylish sedan, our N Charlotte Toyota dealership has a car that fits your needs.
We've got good news - new Toyotas are rolling in DAILY at Toyota of N Charlotte! This means you can get a great deal on a new car AND get the selection you need to find the perfect ride to close out 2021. Why spend yet another year in a car that you can't afford to pay for, or just hate driving? Make a change and slide into the driver's seat of a new Toyota at Toyota of N Charlotte.
As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare1, a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles.
Reviews (16)
Andreia Oliveira
Feb 02, 2022
Report
My daughter (who is a college student) took her CHR on 1/28 for a 4:45pm appointment to get a tire checked because the sensor came up. She waited around 2 hours only to be told that NOTHING was wrong with her tire. She also had to purchase a $26 lug nut lock, in the event her tire needed to be removed in the future.
Today (2/1) her tire was completely FLAT and she had to call Toyota road support. AND... they managed to find a VERY OBVIOUS hole in the tire. See picture.
HOW COULD THIS HAVE BEEN MISSED IN THE 2 HOURS IT WAS IN THE SERVICE DEPARTMENT???
YOU MISSED THE BALL ON THIS ONE Toyota of
Today (2/1) her tire was completely FLAT and she had to call Toyota road support. AND... they managed to find a VERY OBVIOUS hole in the tire. See picture.
HOW COULD THIS HAVE BEEN MISSED IN THE 2 HOURS IT WAS IN THE SERVICE DEPARTMENT???
YOU MISSED THE BALL ON THIS ONE Toyota of
Katie Benfield
Jan 31, 2022
Report
Bethany Stinar
Jan 26, 2022
Report
We had a great experience today at Toyota of North Charlotte. Adam, Jon were kind and helpful. They found my perfect car and then made sure I got to a payment that is within my budget and Kristin in finance (I believe that was her name) was fast and friendly! Happy to be a Toyota owner, especially with this amazing team right down the street.
Irenea Leonardo Jones
Jan 09, 2022
Report
We came here from out of state so a lot of our dealings were over the phone. Couldn’t ask for better service from the sales managers and the people in Finance. Everyone we came in contact with when we picked up the car we’re super helpful. My thanks to everyone involved. I highly recommend buying your Toyota at Toyota of North Charlotte.
Rick Scott
Jan 04, 2022
Report
1/2/22 I saw a 4Runner on their website for just over $50,000 was exactly what I wanted. We drive from Ohio to look at it and when we arrive, they jacked the price to $56,000. I have looked at multiple dealerships and only one other place(Toyota of Orlando) added a premium to the sticker price. Typical car dealer games that I won’t play.
1/3/22 I purchased a nearly identical 4Runner at Toyota of Winter Park in Florida today. Price: $49,649.
1/6/22 Waiting for a reply of the dealership here in the review section. Although, it’s tough to defend their overpricing of vehicles.
1/3/22 I purchased a nearly identical 4Runner at Toyota of Winter Park in Florida today. Price: $49,649.
1/6/22 Waiting for a reply of the dealership here in the review section. Although, it’s tough to defend their overpricing of vehicles.
Blaze Walker
Jan 02, 2022
Report
I've been here twice and have been disappointed both times. They use a product consultant model which means you meet sometime to talk about the vehicles, then you meet someone else to discuss pricing/close the deal. I get the idea here, but it feels fractured in practice and there is a ton of time spent waiting around for the next step.
The first time I visited this dealership they were substantially higher in final price than other dealers in the area for the same vehicle. They seemed unbothered by this and made no effort to work with me. I ended up purchasing a RAV4 elsewhere.
The second time
The first time I visited this dealership they were substantially higher in final price than other dealers in the area for the same vehicle. They seemed unbothered by this and made no effort to work with me. I ended up purchasing a RAV4 elsewhere.
The second time
Paul Griffin
Jan 02, 2022
Report
The experience was great, in that everyone knew and did their job exceedingly well. The gentleman who took me on the test drive was very good at knowing the trucks and getting me what I wanted. Then he passed me off to Paul who was very good at getting me to an agreeable price per month. He and I only had one disagreement that was over lease. I felt a little too pushed in that direction. Otherwise a very amicable experience. The finance lady was excellent I can't rave about her enough, chatty without being too chatty, and personable. Wonderful and the truck well it's a brand new truck so yeah its
Kirby Widener
Jan 01, 2022
Report
Toyota of North Charlotte did an excellent job of getting me in the car I wanted for exactly what I wanted to pay for it. Every staff member was friendly and knowledgeable. I would 100% recommend getting your Toyota from them. Nate and his team went above and beyond to give me the best experience ever. It’s perfect, thanks so much!!!!! I will definitely be raving about you guys to my friends. Appreciate it! :)
Jade Williams
Dec 28, 2021
Report
I bought a 2020 Camry TRD in December of 2019. I lease the vehicle, so I get courtesy services. Why would I go anywhere else Toyota should be the best place to take my car especially the specific dealership I purchased my vehicle. My oil drain plug was loose and ended up leaking all the oil out on Dec. 28 my car was last serviced Nov. 8 and the… last oil change was in April. Again I can assure you Toyota is the only one that has preformed maintenance on my car I get it for free, but they feel as if they are not accountable for the loose plug. I was told that I am a liar and someone else
Kent Knudsen
Dec 24, 2021
Report
I would avoid this dealership at all cost !!!
I have never been treated with this level of dishonesty and complete lack of respect.
I was trying to pay a deposit over the phone for a new Tundra, that was only scheduled to arrive at dealership 2 months from now. However, dealership continued to ask me to come in for the paperwork, which I struggled to understand as I was willing to pay any size of deposit upon their request.
However, now I fully understand. These guys made me drive all the way down there, only to present me with an offer that was $13,000 OVER STICKER PRICE.
I have no issue with
I have never been treated with this level of dishonesty and complete lack of respect.
I was trying to pay a deposit over the phone for a new Tundra, that was only scheduled to arrive at dealership 2 months from now. However, dealership continued to ask me to come in for the paperwork, which I struggled to understand as I was willing to pay any size of deposit upon their request.
However, now I fully understand. These guys made me drive all the way down there, only to present me with an offer that was $13,000 OVER STICKER PRICE.
I have no issue with
Cindy Sanders Burry
Dec 13, 2021
Report
Worst experience ever trying to buy a car for my elderly mother. I called three times trying to complete as much as possible over the phone so she would not have to sit there. Was basically told I was not as important as the customer in the show room. They would not guarantee a call back to give financial information, they told me I needed to… schedule an appointment to start the process. My mother and I came in at our scheduled appointment time. Never once met our actual sales person (Keishla) Was told two different stories about where she was. And was then given an outrageous deal for
Michelle Goodwin
Dec 01, 2021
Report
Andi Sutherlin
Nov 20, 2021
Report
While the employees are all very nice, the service department is inconsistent. I had service done before a long road trip 2 weeks ago and they gave me a list of things that needed to be addressed, one was my battery was at "low charge" (55000 miles on the car). Told them I'd have to wait until after the holidays. I then went to Advanced Auto Parts… a few days later to have my battery tested and it was at 100%. Today, I had service done again and none of the previous things were mentioned but they said my brake fluid needed flushing, doubling the quote I was given at check in. I went ahead
Scott Swiger
Nov 16, 2021
Report
Great experience buying my first vehicle here, a 2022 4Runner. Seamless experience upon arrival from test driving to completing the purchase with Ja’Mia. Everyone was very helpful, knowledgeable about the vehicle, and made the process as easy as possible. Due to current market conditions there was a substantial markup on the price, but the salesman Brian Doyle was able to help in working with us to reach an agreeable number! Would definitely return to purchase another Toyota from this dealer.
Kendall Boyette
Nov 01, 2021
Report
Cindy Alfaro
Oct 12, 2021
Report
I had a good time buying my car here. I think Tony did a really good job handling my dad’s stubbornness. He treated us very well. He was very willing to work with us which was great. Dealing with people can be hard and he made it look easy. The whole process was simple. I would definitely recommend buying a car here.
